4/10 Poor
Beth
Traveled with family
Mar 24, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose another hotel
Would not recommend. I booked this hotel because the listing said they have an airport shuttle. I even called to confirm this before the trip and was told they did have a shuttle for a fee. My daughter had to get back to school so she had to catch an early morning flight out, which is why we chose this hotel close to the airport with a shuttle service so she could safely get to the airport at 4am for her flight. When we arrived they said they don’t have a shuttle. They just call a taxi for you and then you have to walk down the long driveway and meet the taxi on the road by the gate. This would be horribly unsafe for a young woman to be standing by herself in the middle of the night on a dark road to get into a taxi by herself. This is the reason I confirmed that they had a hotel-run shuttle. I ended up going with my daughter to the airport which means I had to pay for round trip fair to the airport and back. We also booked 2 of their family rooms, which the listing stated would have a washer and dryer. Neither room had a washer or dryer. The rooms were also very dark. The windows had permanent shutters on them that could not be opened. To top it off, my son woke up with multiple bug bites. The rest of my trip to Italy was wonderful, but this one night in this hotel was a nightmare.
Beth
Stayed 1 night in Mar 2025