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FH55 Grand Hotel Palatino

4.0 out of 5.0

Recent guest reviews

This hotel is in a very good location with easy access to restaurants & close proximity to the Coliseum, Forum & other attractions. The included delicious breakfast is also a welcome plus.

Ok hotel close to Coliseum and major sites. Rooms are cozy but not worth the high price in my opinion. Floor we were in looked rundown and not in condition you would expect of a 4 star hotel. Staff was pleasant and helpful.

Lovely stay. Friendly Bar staff, Computer access. Awesome breakfast selections and Italian Coffee Latte. Help with securing taxi. Close to Metro. One stop to Termini. Close to Coleseum, the Forum. Charming restaurants, cafes, shops, neighborhood fountains.

Excellent location, two blocks from the ruins. Hotel was impeccably clean and service staff was extremely helpful. Breakfast was great also.

Overall, a lovely hotel and a wonderful stay. The breakfast experience was a particular treat due to the wide selection, thoughtful service and elegant atmosphere. One negative: temperature control in our room was an issue [far too warm] as the HVAC system did not seem to be hooked up to anything.

Hotel staff were nice but we always had a felling that they were doing us a favor everytime we need something. Don’t count on the hotel’s wi-fi. It connects and drops after 3 min. Informed the staff and the answer was: “ it took 3 years to install an automatic door at the lobby... So you’re in Rome”. What I understood was - there is nothing I can do for you. There are 2 elevators that were broken at the same time, from Saturday afternoon to Monday night. Sunday morning it was a chaos at the lobby because of a excursion of about 100 people from Asia, of course, no elevator. Stairs were crowded. So, go up and down to and from your room for almost 3 days thru the stairs. At the breakfast time, a staff member asks for your room number then they let you in. Once I was having my coffee, another staff member came to my table with an attitude asking again for my room number. We felt like we were crashing at their private breakfast. Rooms are very close to the back streets in which you could hear clearly people shouting and laughing at the local bars. Not a hotel fault but if you’re looking for some silence, it’s not a recommended place.

Everything was as I hoped and expected. I stayed in executive room and balcony was nice feature. Would definitely stay there again.

Room had no hot water for 4 out of 5 days. A staff member was informed 3 times. Told he would take care of problem. Finally on our last day I d's poke to another staff member (female). She had the problem resolved in less than 1 hour. Someone needs to oversee desk personal. Also 5 days of no wifi. Same staff member claimed it was fine. Never worked.

Location is fantastic. Beds are very uncomfortable and pillows are worse. Breakfast was pretty standard, but hits the spot and is quick and easy.

We had a great stay. Lots of helpful and friendly staff. The breakfasts were great!!!!! Near some great restaurants and some shopping as well.

Lovely hotel. Very helpful staff. Delicious selections for breakfast. Great location just in front of a mall and many food options.

What we liked the most about this hotel was the location relative to the ancient sites of Rome. The hotel staff was extremely accommodating in arranging transportation and providing information.

We enjoyed very much staying in this hotel. It is recomended.

Terrific staff, great experience. Very pleasant to deal with and knowledgable about the city. I would recommend this hotel for anyone looking for a quality hotel at a reasonable price.

Wifi was unreliable at best, could not maintain a connection for more than 30 seconds at a time. Very frustrating and staff shrugged it off. Would stay elsewhere for that reason alone.

It was nice to be in distance of so much. The staff is nice but only if they know you are a guest. Kinda strange.

Very good restaurants nearby, close Metro station.

Via Cavour 213 Rome RM

Hotel highlights

  • Walking distance to Roman Forum and Via Nazionale
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Monti, FH55 Grand Hotel Palatino is within a 10-minute walk of popular sights such as Roman Forum and Via Nazionale. This 200-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a conference center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, and bidets. Other standard amenities include a minibar, a safe, and a phone.


Property features

FH55 Grand Hotel Palatino features free WiFi in public areas, a conference center, and a business center. There's discounted offsite parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and wedding services.

Room options

Junior Suite

Queen 1 | Twin 2 | Sleeps 2

Classic Single Room

Twin 1 | Sleeps 1

Room, Terrace (Prestige)

Queen 1 | Twin 2 | Sleeps 2

Classic Triple Room

Full 1 | Twin 3 | Sleeps 3

Guest reviews for FH55 Grand Hotel Palatino

Everyone (20) Couples (6) Family (10) Other (1)
5
Families

This hotel is in a very good location with easy access to restaurants & close proximity to the Coliseum, Forum & other attractions. The included delicious breakfast is also a welcome plus.

By on May 4, 2019

Review comment responded on May 7, 2019

Dear guest Thank you for your review regarding your stay at Grand Hotel Palatino, we greatly appreciate your willingness to share your experience with us. We are glad your appreciated our location. Grand Hotel Palatino is located in Rione Monti, a dynamic and lively neighborhood in the centre of Rome, only 10 minutes walking far from the Colosseum. From our Hotel is also very easy to reach many other sites like the Opera Theatre, Trevi Fountain, Piazza di Spagna and other important historic monuments, without threatening the safety of our customers. The location is for sure one of our point of streght ! Thank you also for your kind words of appreciation in regards to the service received. We are looking forward to welcoming you back in the next future. Best regard, Enzo Ciannelli Hotel Manager

5
Everyone

By on Feb 1, 2019

4
Everyone

By on Nov 25, 2018

Review comment responded on Nov 28, 2018

Thank you ! Sincerely Enzo Ciannelli Hotel Manager

3
Everyone

Ok hotel close to Coliseum and major sites. Rooms are cozy but not worth the high price in my opinion. Floor we were in looked rundown and not in condition you would expect of a 4 star hotel. Staff was pleasant and helpful.

By , from New York on Oct 23, 2018

Review comment responded on Oct 24, 2018

Dear Guest, We thank you for your comments about your recent stay at Grand Hotel Palatino, and for highlighted the aspects that met your approval and those aspect you liked less. We are grateful for all the feedback we receive as this helps us to ensure that the standards we aim to provide remain consistent. We are pleased to learn of your overall satisfaction with your experience with us; it is only through such feedback that we Please be assured that we already took in consideration your comments. Hope to welcome you back to Grand Hotel Palatino in the next future. Kind regards Enzo Ciannelli Hotel Manager

5
Everyone

Lovely stay. Friendly Bar staff, Computer access. Awesome breakfast selections and Italian Coffee Latte. Help with securing taxi. Close to Metro. One stop to Termini. Close to Coleseum, the Forum. Charming restaurants, cafes, shops, neighborhood fountains.

By , from Washington D.C. on Jul 30, 2018

Review comment responded on Jul 30, 2018

Dear Guest, Thank you for this wonderful review shared with us on ! We are very happy to learn that we were able to provide you a memorable stay with us and that you appreciated your room and its amenities. Looking forward to welcoming you back at your next visit in Rome. Sincerely, Enzo Ciannelli Resident manager

5
Everyone

Excellent location, two blocks from the ruins. Hotel was impeccably clean and service staff was extremely helpful. Breakfast was great also.

By on May 26, 2018

Review comment responded on Jun 5, 2018

Dear Guest, Thanks for coming back and for sharing your recent experience with us. It was a great pleasure to read that you enjoyed the Hotel and our great breakfast. Come back soon and best wishes from Rome! Kind regards Enzo Ciannelli Resident manager

5
Couples

Overall, a lovely hotel and a wonderful stay. The breakfast experience was a particular treat due to the wide selection, thoughtful service and elegant atmosphere. One negative: temperature control in our room was an issue [far too warm] as the HVAC system did not seem to be hooked up to anything.

By , from new york on Apr 22, 2018

Review comment responded on Apr 24, 2018

Thank you for you kind comment. Hope to welcome you back to Grand Hotel Palatino. Enzo Ciannelli Resident Manager

2

location okay. don’t expect 4 star treatment

Everyone

Hotel staff were nice but we always had a felling that they were doing us a favor everytime we need something. Don’t count on the hotel’s wi-fi. It connects and drops after 3 min. Informed the staff and the answer was: “ it took 3 years to install an automatic door at the lobby... So you’re in Rome”. What I understood was - there is nothing I can do for you. There are 2 elevators that were broken at the same time, from Saturday afternoon to Monday night. Sunday morning it was a chaos at the lobby because of a excursion of about 100 people from Asia, of course, no elevator. Stairs were crowded. So, go up and down to and from your room for almost 3 days thru the stairs. At the breakfast time, a staff member asks for your room number then they let you in. Once I was having my coffee, another staff member came to my table with an attitude asking again for my room number. We felt like we were crashing at their private breakfast. Rooms are very close to the back streets in which you could hear clearly people shouting and laughing at the local bars. Not a hotel fault but if you’re looking for some silence, it’s not a recommended place.

By , from Texas on Feb 17, 2018

Review comment responded on Feb 22, 2018

Dear Anna Thank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better. We are pleased to know that you appreciated the location for some aspects. We regret to read that you were not fully satisfied with other aspects . We constantly work to make our clients feel welcome and towards meeting their expectations hence we regret not having succeeded at this time. Please accept our apologies for what was not in line with our standard of quality. We do hope to have the opportunity to welcome you back at Grand Hotel Palatino and we thank you for your valued patronage. Regards, Enzo Ciannelli Resident Manager

4

nice hotel and staff was extremely helpful.

Everyone

Everything was as I hoped and expected. I stayed in executive room and balcony was nice feature. Would definitely stay there again.

By , from WA state on Jan 31, 2018

Review comment responded on Feb 6, 2018

Dear Guest, Thank you for this wonderful review shared with us on …………! We are very happy to learn that we were able to provide you a memorable stay with us and that you appreciated your room and its amenities. Looking forward to welcoming you back at your next visit in Rome. Sincerely, Enzo Ciannelli Resident Manager

3

nice hotel spoiled by a staff member

Everyone

Room had no hot water for 4 out of 5 days. A staff member was informed 3 times. Told he would take care of problem. Finally on our last day I d's poke to another staff member (female). She had the problem resolved in less than 1 hour. Someone needs to oversee desk personal. Also 5 days of no wifi. Same staff member claimed it was fine. Never worked.

By , from florida on Sep 23, 2017

FH55 Grand Hotel Palatino

Via Cavour 213, Rome, RM 00184
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.