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The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

4.0 star property
Art Deco hotel with a full-service spa and a 24-hour fitness center

Choose dates to view prices

Photo gallery for The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Rooftop terrace
Reception
Body treatments, facials, massages
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking included

Explore the area

Map
550 East Ave, Rochester, NY, 14607
  • Rochester Museum and Science Center
    ‪2 min walk‬
  • Eastman School of Music
    ‪13 min walk‬
  • Strong
    ‪15 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

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Room options

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Living area | 42-inch LCD TV with cable channels, TV, MP3 dock

Deluxe Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Multiple Beds, Balcony

  • 400 sq ft
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

Rochester

Located in Downtown Rochester within a mile (2 km) of Strong, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is within a few miles (5 km) of other popular sights such as University of Rochester. This 155-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and a 24-hour gym.

What's nearby

  • Rochester Museum and Science Center - 2 min walk - 0.1 miles
  • Eastman School of Music - 13 min walk - 0.7 miles
  • Strong - 15 min walk - 0.8 miles
  • Blue Cross Arena - 2 min drive - 1.2 miles
  • University of Rochester - 6 min drive - 2.9 miles

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Melo Coffee & Kitchen - ‬8 min walk
  • ‪Veneto Wood Fired Pizza & Pasta - ‬7 min walk
  • ‪The Red Fern - ‬9 min walk
  • ‪Bachelor Forum - ‬7 min walk
  • ‪Swan Dive - ‬7 min walk

About this property

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Art Deco hotel with a full-service spa and a 24-hour fitness center
Guests staying at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton enjoy access to a full-service spa, a 24-hour gym, and a rooftop terrace. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a 24-hour business center.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. MP3 docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHAR Steak and Lounge
  • Hatties Sushi & Cocktails

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,100 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

Frequently asked questions

Are free cancellation options available at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton on Jul 6, 2025 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

This hotel is situated in Downtown Rochester, just steps from Rochester Museum and Science Center, and within a 10-minute walk of Park Avenue and Memorial Art Gallery. You'll also find Strong and George Eastman Museum less than a mile away.

Will I be able to park at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Ape + Canary Spa is the hotel's spa and services include facials, body treatments, and massages.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a casino on the premises?

No, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton doesn't have a casino.

Is there an indoor pool at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton feature a restaurant that includes a breakfast menu?

Yes, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton serves a cooked-to-order breakfast for a surcharge each morning at CHAR Steak and Lounge.

Will The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton allow pets to stay for free?

No, pets aren't allowed at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

The closest major airport to The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is Greater Rochester Intl. Airport (ROC), which is 8.2 mi away (13 minutes by car).

Are there rooms with balconies at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Yes, some guestrooms at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offer a balcony and may feature city views.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a wedding venue on site?

Take advantage of the wedding venue at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton if you plan to say "I do" during your trip.

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 812 reviews
Rating 8 - Good. 191 out of 812 reviews
Rating 6 - Okay. 83 out of 812 reviews
Rating 4 - Poor. 39 out of 812 reviews
Rating 2 - Terrible. 20 out of 812 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, amenities
Awesome
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Beautiful property. Very large room and bathroom. Location is perfect for accessing everything in Rochester. Very accommodating front desk staff. Free parking!
Stayed 1 night in Mar 2025

8/10 Good

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and that’s most important to me when traveling. The lack of sufficient outlets in the room was disappointing. My room only had 1 outlet by the bedside and one plug was for the light. Most people have other things to plug in besides just a phone. I had to unplug the light to use my heating pad. There was a lack of lighting in the room especially since I had to unplug the bedside lamp. I was disappointed that the beautiful staircase that is shown in photos on various social media sites for the Strathallan was not located at the hotel. That staircase is actually at the spa across the street. The staff we encountered were very professional and friendly. Overall it was a good visit.
Stayed 1 night in Feb 2025

8/10 Good

isiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sandy

Stayed 1 night in Feb 2025

10/10 Excellent

CAROL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was gracious, attentive, knowledgeable, and responsive. The rooms were comfortable, quiet, and roomy enough for me to maneuver on a knee scooter. All in all a lovely experience. Would definitely stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Scenery and Decor and Amazing Service. Just Need the rooms could be a little Modernized
Stayed 2 nights in Feb 2025

10/10 Excellent

Hollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and Quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing was nice, location was nice also!
Stayed 1 night in Feb 2025

10/10 Excellent

Serry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it and will be back again
Stayed 2 nights in Feb 2025

6/10 Okay

Alita

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

ERIN

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great location but rooms looking worn and tired

Love the Strath but rooms definitely need updating- walls need a fresh coat of paint and furniture was pretty worn down
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic bed and linens.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ariel

Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alyssa

Stayed 1 night in Dec 2024

10/10 Excellent

CINTHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my stay. I needed a staycation and much needed time alone. The bartenders Joe and Mary were excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

jim, Le Roy

Stayed 1 night in Jan 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 2 nights in Dec 2024

8/10 Good

Viviana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024