The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

4.0 star property
Art Deco hotel with a full-service spa and a 24-hour fitness center

Choose dates to view prices

Photo gallery for The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Rooftop terrace
Exterior
Bar (on property)
Body treatments, facials, massages
Breakfast, lunch, dinner served; American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

View in a map
550 East Ave, Rochester, NY, 14607
  • Place, Rochester Museum and Science Center
    ‪2 min walk‬
  • Place, Park Avenue
    ‪5 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

7.2 out of 10
Good
(5 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Balcony

  • 400 sq ft
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Rochester

Located in Downtown Rochester, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is adjacent to Rochester Museum and Science Center and within a 5-minute walk of Strasenburgh Planetarium. This 155-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and a 24-hour gym.

What's nearby

  • Rochester Museum and Science Center - 2 min walk - 0.1 miles
  • Park Avenue - 5 min walk - 0.3 miles
  • Main Street Armory - 11 min walk - 0.6 miles
  • Eastman School of Music - 13 min walk - 0.7 miles
  • Strong - 15 min walk - 0.8 miles

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Ardor Park Artisanal Pizza - ‬6 min walk
  • ‪The Daily Refresher - ‬7 min walk
  • ‪Char Steak & Lounge - ‬1 min walk
  • ‪Bachelor Forum - ‬8 min walk
  • ‪The Mad Hatter Restaurant & Bakery - ‬7 min walk

About this property

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Art Deco hotel with a full-service spa and a 24-hour fitness center
Guests staying at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton enjoy access to a full-service spa, a 24-hour gym, and a rooftop terrace. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a 24-hour business center.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. MP3 docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHAR Steak and Lounge
  • Hatties Sushi & Cocktails

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,100 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

Frequently asked questions

Are free cancellation options available at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton on Dec 14, 2025 start from $138.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

This hotel is situated in Downtown Rochester, just steps from Rochester Museum and Science Center and Strasenburgh Planetarium, and within a short walk of Park Avenue. You'll also find Strong and George Eastman Museum less than a mile away.

Is parking available on site at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Ape + Canary Spa is the hotel's spa and services include body treatments, massages, and facials.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a casino on the premises?

No, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton doesn't have a casino.

Is there an indoor pool at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

No, there isn't a spa tub at this hotel.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton feature a restaurant that includes a breakfast menu?

Yes, The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton serves a cooked-to-order breakfast for a surcharge each morning at CHAR Steak and Lounge.

Will The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton allow pets to stay for free?

No, pets aren't allowed at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton.

Are there connecting rooms at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

The closest major airport to The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is Greater Rochester Intl. Airport (ROC), which is 8.2 mi away (13 minutes by car).

Can I book a room with a balcony at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Yes, some guestrooms at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offer a balcony and may feature city views.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a wedding venue on site?

Take advantage of the wedding venue at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton if you plan to say "I do" during your trip.

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 902 reviews
Rating 8 - Good. 205 out of 902 reviews
Rating 6 - Okay. 90 out of 902 reviews
Rating 4 - Poor. 41 out of 902 reviews
Rating 2 - Terrible. 21 out of 902 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a great area.
Stayed 2 nights in Aug 2025

10/10 Excellent

cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping did a great job every day of our stay. Dinner crew was great, as was front desk. Will stay here again if the opportunity comes around.
Stayed 5 nights in Aug 2025

10/10 Excellent

Babajide

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for Rochester

Comfortable hotel in a great location. Easy parking, good breakfasts, quiet neighborhood.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Easy check in, clean hotel, central location
Stayed 1 night in Aug 2025

8/10 Good

Regan

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, amenities
Classy place
Stayed 2 nights in Aug 2025

8/10 Good

Rick

Liked: Cleanliness
The Strathallen Rochester is a nice hotel BUT it is looking a little "tired". I noticed several items of deferred maintenance.
Stayed 3 nights in Aug 2025

10/10 Excellent

Biagio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Location is great - right in the city. Walking distance to bars, coffee shops, and other venues. Rooftop bar was nice and had great drinks.
Stayed 2 nights in Aug 2025

10/10 Excellent

Roger

Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra, Batavia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Rooms were clean. Housekeeping staff were friendly and willing to provide services (additional towels) when requested. Restaurant was very good. All staff members were friendly and helpful!
Stayed 3 nights in Jul 2025

2/10 Terrible

Erica

Disliked: Staff & service, amenities
Was charged for smoking and pet hair. 1. Don’t travel with an animal. There is video proof the hotel has when I entered and exited the building. 2. I haven’t smoked in my 37 years of living. I left the room immaculate like I always do when leaving a hotel. I travel all the time not once have a hotel charged me for fake incidentals. Be aware when staying here. I even took pictures upon checking out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Only downside is the housekeeping needs a best practice in personal hygiene
Stayed 4 nights in Jul 2025

10/10 Excellent

Donald

Traveled with family
Stayed 1 night in Jul 2025

8/10 Good

Zuraya

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
We had a nice stay! Very walkable. The only issue was our bathroom shower had to be cleaned by their cleaing service when we came in on a late flight past midnight and then the room smelled like bleach.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- staff was awesome
Stayed 1 night in Jul 2025

10/10 Excellent

DIERDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Ghjj
Stayed 1 night in Jul 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I believe the hotel will undergo renovations now that it is owned by Hilton. The rooms need updated furniture, especially the couch in our 1-bdrm suite. It was old and uncomfortable. The AC unit is the old loud kind. Otherwise the room was good. The location of the Strathallan is perfect and the rooftop bar is a great place to catch the sunset over the city scape… great views and plenty of seating. The martinis are excellent too! The breakfast was perfect!
Stayed 1 night in Jul 2025