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Recent guest reviews

Very well located with a lot of free parking spots around.

I love the Strathallen! Right in the heart of downtown Rochester and a lovely section of town surrounded by amazing old Victorian Homes. it feels so amazing to feel at home when I’m so far away! Thank you so much for an amazing stay once again !!

Bar was a empty and it took 10 minutes for the bat tender to even ask if we wanted anything , house keeping knocked on our door and tried to let themselves in a 9:39 and 10:16 on the morning of checkout ... I mean we didn’t have to leave till 11am. The 11.$ cosmos’s where 1/2 full . Just very disappointing

I get cold easily. Heater was easily adjustable to my taste unlike other hotels. Refrigerator and microwave also available (unlike other hotels in area). Breakfast was amazing!!

The hotel was warm, inviting, clean, functional, and the rooms were terrific. Overall, a great experience. I particularly enjoyed sitting on the outdoor patio with a large fire roaring nearby.

Fantastic location great for business Food is awesome. Workout facilities are adequate and valet parking!

I recently stayed for three nights at The Strathallan in Rochester, NY. I grew up here and was visiting home for a family reunion. What I love most about this hotel is its rich and diverse history, the neighborhood and its environs, and the classiness of the establishment. The only drawbacks were the slow elevators (we stayed there at full capacity) and one night a wedding party was too loud outside of our third floor room.

Hotel was perfect....very classy, convenient, and confortable . Will stay there every time I come to Rochester again...A+++

The Strathallen stands out because of its friendly and attentive staff.

Beautiful bar, great atmosphere. Location is near the heart of downtown, access to just about everything.

We had a great experience at this hotel. Clean, friendly staff, nice restaurant. Should be rated as higher than a 3 star hotel.

Experience here was OK -- great location, but room needed updating. It was dark and also it was New Year's Eve so there was some noise. A fire alarm got us up on Monday morning without apology from the hotel -- apparently someone burned toast.

Clean, comfortable and close to the theatre and restaurants. The wireless Internet was slow, but network cables were available to plug in.

Located in a pretty area of Rochester with dining, shopping and culture all within walking distance. Accommodations were nice, although by the day I was leaving, the fabric refreshers and air fresheners started wearing off. Other than that, I had a nice stay in a location convenient to my needs.

Stayed for two nights on a business trip. Rooms were dated but clean. Staff friendly. One of the elavators was broken, that was a pain. Otherwise, ok. Close to everything.

Hotel seems to be in trasition from either cheap to moderate or the other direction. there was a huge hole in the wall where they stuck in an electric heater. The thing leaked almost as much cold air as heat. The room was fine unless you got within 10 feet of the heater and then you could feel the cold. Room was very large and the fridge and microwave was great. Wifi was very spotty as well--kept going totally out. restaurant was excellent and the bar was good. Overall a pretty good experience if you don't mind things being a bit run down.

My experience at this hotel could have been better if 1.The person or persons who cleaned my room and made up the bed had done so with more care. 2. The front desk staff hadn't acted as if I were bothering them when I needed a luggage cart (to haul my own luggage with) and a room key that actually worked. 3. The luggage cart was somewhat clean. The one I got when I was leaving was actually disgusting. And 4. There was an entrance to the hotel from the sparsely lit parking lot in the back of the hotel. On the up side, it was a very convenient location and the room was large and clean. Bottom line: I would recommend this hotel to a friend for its location. For the money, some motels offer a continental breakfast.

A 9 story gem in the heart of Rochester, NY. Located on East Ave., walking distance to the George Eastman House, Museum of Science and other Art and night life venues. The hotel is very comfortable and spacious with a great lounge on the first floor, sorry we didn't stay for the live Jazz on Thursdays and Fridays. The building was a late 60's construct but has been maintained very well. The room amenities are very good. This was a great find in a beautiful section of Rochester at a great price ([...]!) We're going back next time we're in town for sure.

East Ave Rochester NY

Hotel highlights

  • Walking distance to Rochester Auditorium Theater and Main Street Armory
  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located in East Avenue, The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton is a leisurely stroll from popular sights such as Rochester Auditorium Theater and Main Street Armory. This 155-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and an indoor pool.


Dining

Enjoy dining at one of 2 onsite restaurants including CHAR Steak and Lounge, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

The 155 rooms have an array of amenities, including MP3 docks, microwaves, and refrigerators. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities. Housekeeping is available on request.


Property features

Guests of The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and conference space.

Room options

Suite, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Suite, Multiple Beds, Balcony

2 King Beds | Sleeps 6

Guest reviews for The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

Everyone (4) Business (8) Couples (10) Family (6) Other (3)
4
Everyone

By on Oct 13, 2020

Review comment responded on Oct 13, 2020

All of us at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton appreciate your four-star rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Paul Walters, General Manager

5
Everyone

By on Jan 10, 2020

Review comment responded on Jan 10, 2020

Thank you for letting us know your visit to The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Paul Walters, General Manager

4
Business Business

Very well located with a lot of free parking spots around.

By on Sep 26, 2019

Review comment responded on Sep 27, 2019

It was fantastic to read your review and learn how much you enjoyed your visit. We are happy our location was perfect for your needs and that you were pleased with the complimentary parking. Thank you for taking the time to review your stay at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, and we look forward to welcoming you back soon. Sincerely, Paul Walters, General Manager

5

fantastic boutique hotel

Everyone

I love the Strathallen! Right in the heart of downtown Rochester and a lovely section of town surrounded by amazing old Victorian Homes. it feels so amazing to feel at home when I’m so far away! Thank you so much for an amazing stay once again !!

By , from Palm City Florida on Jun 28, 2018

Review comment responded on Jun 29, 2018

Eileen, thanks for the outstanding feedback. We are delighted that from check-in through check-out we were able to provide you with a great stay at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton. We cover all the essentials and more with our contemporary accommodations and an array of amenities to make you feel right at home. We love that you will come back again, and we hope it will be soon! Sincerely, Paul Walters, General Manager

3

increasingly becoming more disappointed with hilto

Everyone

Bar was a empty and it took 10 minutes for the bat tender to even ask if we wanted anything , house keeping knocked on our door and tried to let themselves in a 9:39 and 10:16 on the morning of checkout ... I mean we didn’t have to leave till 11am. The 11.$ cosmos’s where 1/2 full . Just very disappointing

By , from rochester on Jan 28, 2018

5

overnight stay

Other

I get cold easily. Heater was easily adjustable to my taste unlike other hotels. Refrigerator and microwave also available (unlike other hotels in area). Breakfast was amazing!!

By on Oct 8, 2015

5

business trip to rochester

Business

The hotel was warm, inviting, clean, functional, and the rooms were terrific. Overall, a great experience. I particularly enjoyed sitting on the outdoor patio with a large fire roaring nearby.

By on Sep 26, 2015

4

great business

Business

Fantastic location great for business Food is awesome. Workout facilities are adequate and valet parking!

By on Feb 28, 2015

4

homecoming

Couples

I recently stayed for three nights at The Strathallan in Rochester, NY. I grew up here and was visiting home for a family reunion. What I love most about this hotel is its rich and diverse history, the neighborhood and its environs, and the classiness of the establishment. The only drawbacks were the slow elevators (we stayed there at full capacity) and one night a wedding party was too loud outside of our third floor room.

By on Aug 18, 2014

5

great overnight stay

Couples

Hotel was perfect....very classy, convenient, and confortable . Will stay there every time I come to Rochester again...A+++

By on Jun 4, 2014

The Strathallan Rochester Hotel & Spa- A DoubleTree by Hilton

550 East Ave, Rochester, NY 14607
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