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Recent guest reviews

This property is at least 25 years old and it’s age shows. The cleaning staff do a fabulous job. We were originally booked in the Las Sirenas rooms. Those rooms are incredibly small with no place to even put your luggage. We “upgraded” to a larger condo type unit, but paid $600 for it. This resort is not your typical all-inclusive. There are three actual restaurants plus a buffet. The all-inclusive only allows you to eat breakfast and lunch at the buffet, not at any of the restaurants. Dinner can be had at the restaurants only if you get up at 7am each morning to make a reservation. Crazy, because most times we did make reservations there were only a few tables that had people at them. Also, breakfast and lunch are only available for a two hour window. And yes, alcoholic drinks are included, but most times we needed to go fetch our own, especially if you are on the beach.

Very friendly and helpful staff good food selection

Clean, friendly staff and so relaxing! We would go back there without hesitation!

Hospitality, attention, service was all great will be back soon.

My first bad review and only review ive ever done. Probably the worst buffet breakfast and dinner Ive seen in all my travels. Flies everywhere and took one look and walked out. Absolutely horrible. Service at the bar was fair, and one waiter was really good. Forgot his name. Pool was nice and the lounge chairs were great as well as the pool facilities. The front desk manager was rude and obnoxious tried to rip me off and charged me $65 for 35 min late to checkout while i waited for the bell captain. . Now this

Our beach front room was beautiful. Our room was just a few steps away from the beach, the main bar and restaurant which made it very convenient and pleasant. We loved it.

Mayan Princess was a terrific place to stay a terrific experience. We loved the island of Roatán. A return trip is in the future. 🏝💗👍

The staff was amazing and the beach was beautiful. Excellent service!

We stayed here all-inclusive from 13-20 Aug 2018. We thought the room we had (226) was nice. The bedroom is separate from the living room/kitchen. Bathroom doors opened into both bedroom and living area. The cooking area for those on a different package seemed nice enough. Oven and stove, fridge, and microwave. An assortment of dishes, pots and pans etc. It did have a coffee maker as well. It seemed like many of the resorts on Roatan; or at least on the west end beach, are long and narrow because of the island size and beach arrangement. Only a few actual rooms face the ocean. This way many resorts and dive shops can be squeezed in. On-site, there is a spa, dive shop, and a small gift shop. The pool is between the two main buildings of rental rooms. Each room at least in our area is setup like a 4 plex. 2 upper and 2 lower units, then several units along each side. The 3 main restaurants are also between the 2 rows of rooms/units after the pool ends. The main buffet has a variety of foods for each meal, and if you pay attention, there are also 2 grill areas; one on each end, that also offer items changing daily or rotating. At breakfast one of the stations was setup for omelets (Normal selection of ingredients were, tomato, green peppers, onion, black sliced olives, little green olives, diced jalapenos, pork, chicken, white and/or yellow cheese, I know I’m missing an item or two) or fried / scrambled eggs. There were also three sauce bowls as well, Green jalapeno, red chip

Very nice smaller scale resort with friendly staff & an amazingly beautiful beach! The turquoise waters are a paradise dream. The hotel is ver well kept with beautiful gardens! The food “a la carte” is just divine! The only thing it lacks is a more up beat Pool atmosphere. Some music perhaps guests activities by the pool, would have made this an excellent resort.

Great location, food and facilities. The beach is a few steps from hotel room door, calm clear waters.

We had a great time the only thing I would recommend to check hairdryer in the room was not working and the coffeemaker, also the staff were very friendly and helpful we love our stay at Mayan princess thank you for everything we will have this hotel on top of our list for vacation.

Excelente Hotel, good service,right price, food exquisite.

While the resort is located on beautiful premises the staff made a huge negative impact on our stay. We were given looks and not welcomed as friendly as other guests. We have a one year old who wants to move around and because of this we brought our food to our rooms and we were given looks every single time and the sad part is that it wasn’t by any other guest but by the employees there. The WiFi is terrible and many activities that we saw were included were not. Also one of the front desk managers (a middle aged man) was very rude when we were checking out. While you have great potential because it’s a beautiful resort we will not be returning here because of the staff. With the exception of Gabriel, Angel and Janet who were magnificent!! Also the cleaning lady Ana did a wonderful job.

West Bay Beach Roatan Bay Islands

Hotel highlights

  • Walking distance to West Bay Beach and Tabyana Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking

Mayan Princess Beach & Dive Resort - All Inclusive places you next to West Bay Beach and within a 10-minute stroll of other popular attractions like Tabyana Beach. This 60-room, 4-star property welcomes guests with 2 outdoor pools, 4 restaurants, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 7 AM to 9:30 AM. This property is home to 4 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

The 60 individually decorated accommodations feature furnished balconies or patios and 2 bathrooms, and there's space to spread out with a separate bedroom. 32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free bottled water, and ceiling fans.


Property features

Guests staying at Mayan Princess Beach & Dive Resort - All Inclusive enjoy access to 2 outdoor pools, a children's pool, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with access to locker space, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Two Bedroom Master Suite

1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed | Sleeps 5

Las Sirenas by Mayan Princess Two Bedroom Beach Front Master Suite

2 Double Beds and 1 Large Twin Bed | Sleeps 5

One Bedroom Beach Front

1 King Bed and 1 Large Twin Sofa Bed | Sleeps 3

One Bedroom Tropical Garden Pool Side

1 King Bed and 1 Large Twin Sofa Bed | Sleeps 3

Guest reviews for Mayan Princess Beach & Dive Resort - All Inclusive

Everyone (13) Couples (2) Family (1)
3
Partner Couples

This property is at least 25 years old and it’s age shows. The cleaning staff do a fabulous job. We were originally booked in the Las Sirenas rooms. Those rooms are incredibly small with no place to even put your luggage. We “upgraded” to a larger condo type unit, but paid $600 for it. This resort is not your typical all-inclusive. There are three actual restaurants plus a buffet. The all-inclusive only allows you to eat breakfast and lunch at the buffet, not at any of the restaurants. Dinner can be had at the restaurants only if you get up at 7am each morning to make a reservation. Crazy, because most times we did make reservations there were only a few tables that had people at them. Also, breakfast and lunch are only available for a two hour window. And yes, alcoholic drinks are included, but most times we needed to go fetch our own, especially if you are on the beach.

By on Feb 9, 2020

5
Everyone

Very friendly and helpful staff good food selection

By on Nov 10, 2019

Review comment responded on Nov 11, 2019

Hello, Thank you very much for booking with us and also for your feedback. Wish to have you with us again soon.

5
Everyone

Clean, friendly staff and so relaxing! We would go back there without hesitation!

By on Sep 22, 2019

Review comment responded on Sep 23, 2019

Hello, Thank you very much for your comment and your feedback and we are happy to know you had a great time with us.

5
Family with small children Family

Hospitality, attention, service was all great will be back soon.

By on Sep 6, 2019

Review comment responded on Sep 19, 2019

Hello, Thank you very much for staying with us and we look forward to seeing you again very soon.

1
Everyone

My first bad review and only review ive ever done. Probably the worst buffet breakfast and dinner Ive seen in all my travels. Flies everywhere and took one look and walked out. Absolutely horrible. Service at the bar was fair, and one waiter was really good. Forgot his name. Pool was nice and the lounge chairs were great as well as the pool facilities. The front desk manager was rude and obnoxious tried to rip me off and charged me $65 for 35 min late to checkout while i waited for the bell captain. . Now this

By on Aug 18, 2019

Review comment responded on Oct 3, 2019

Good Morning, Thank you very much for visiting us and we appreciate your feedback and comments. We will pass this information on to management.

4
Everyone

By on Jul 12, 2019

Review comment responded on Jul 13, 2019

Thank you very much for staying with us.

5
Partner Couples

Our beach front room was beautiful. Our room was just a few steps away from the beach, the main bar and restaurant which made it very convenient and pleasant. We loved it.

By on Jun 13, 2019

Review comment responded on Jun 17, 2019

Thank you very much for staying with us and we are happy that you enjoy your stay.

5
Everyone

Mayan Princess was a terrific place to stay a terrific experience. We loved the island of Roatán. A return trip is in the future. 🏝💗👍

By on Dec 11, 2018

Review comment responded on Dec 12, 2018

Thank you very much for your feedback and we are happy that you enjoy your stay with us. Hope to see you again :)

5
Everyone

The staff was amazing and the beach was beautiful. Excellent service!

By , from Battle Ground, Wa on Nov 18, 2018

Review comment responded on Nov 21, 2018

Hello, Thank you very much for your comments we really appreciate your feedback. And hope to see you again very soon.

5
Everyone

By on Nov 10, 2018

Review comment responded on Nov 14, 2018

Thank you for staying with us.

Mayan Princess Beach & Dive Resort - All Inclusive

West Bay Beach, Roatan, Bay Islands
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