Very clean staff was awesome. Enjoy my stay will totally recommend.
Loved everything about my stay. Property was very clean, staff was nice. With access to French little key.
This is a beautiful place to stay! The staff was courteous, and the property well maintained.
I like everything about the property but the communication was poor
Such a beautiful property. Love the waterfalls and ambience.
Everything was perfect. Great customer service. Will be coming back.
These guys are very friendly and professional. Always stay here when passing through Roatan.
We were picked up at the airport which was very nice. 1st room had water leaking in the hallway and a non working toilet. After trying to fix it (had to call twice) and being unable to, we were finally moved into another unit later that evening. Noticed our socks got very dirty the first day so requested the floors be cleaned. After that they swept and mopped the floors daily and it was much better. Everything in this unit worked great. Very nice to have a kitchen. Could have used a few more bowls but there was just enough dishes for the 3 of us in the unit if we washed daily. Pool was too cold for us to go in but the weather wasn't all that great the week we were there. Bed was decent and size of unit was very nice. Not too far to the grocery store. We took a taxi there and back which was quite reasonable. Soap, shampoo, conditioner and lotion provided daily.
After a long day flying and tired. the reception at the hotel was warm except for the room not being readily available until the Manager stepped in and made it happen, Thanks John. room was basic, no fridge or microwave. wireless access was good.
They worst experience I ever had really bad service they still owed me money
We had a wonderful time. The staff was welcoming and very helpful. We will return to the Clarion Pineapple Villas. Terrific experience.
The hotel was more than what I expected. I traveled with another couple and had my own room. Room was a little on the small side with no view, but I could have spent a little more for a nicer room. The room was clean when I arrived and the cleaning staff cleaned every day while I was out. The sports bar, " Herby's" rivals any sports bar in the States with big screen tv's and sports memorabilia everywhere. The restaurant, " Pineapple Grill" has first class service for any meal and very fair prices. The pools were always kept clean and looked great during the day and even in the evening. The sound of the waterfalls could be heard from my room and it was very soothing. I would recommend staying here because it is so close to Little French Key and as a guest of this hotel you are able to get in free. Rent a car since you are in the middle of the island in French Harbour and all of the main tourist activities are in the West End. I have gone to Jaco in Costa Rica, San Juan del Sur in Nicaragua, and Bocas Del Toro in Panama for vacations in Central America and I must say Roatan has been my favorite and will come back again in the near future. Regards, Reekee C.
hi this hotel was fine small rooms and very bad service and food at the restaurant. Everything was had to get to with weird configurations of stair and elevators. would not stay there again.
The Hotel was really nice and clean. Pretty far from west end but wasn't too bad. The staff was friendly. The pool is really nice. Good value for the price paid.
Hotel is right in the middle of roatan, a short drive to pristine bay, French harbour and the super market. It is quite far from the west end, about a 30-40 min drive. We got exactly what was said on the website. Very spacious, and confortable. It is a very quiet place. The restaurant on site was good too, but they stop serving food too early. I would defenetly stay here again.
Second time in Roatan, but first time staying in French Harbor which is centrally located. Walking distance to Eldon's Supermarket. They appear to be condos doubling as vacation rentals. Very secure and clean with well-appointed units. Mine was a very large, one bedroom lock-off. It included a full kitchen(stove, dishwasher, microwave, frig with ice-maker#. Pots, pans, plates and utensils stocked the cupboards. The living area faced the main road. But noise from the street wasn't the problem. I could hear the snores of my neighbor next door. Had to close my bedroom door to silence it. Pools for each building. The main pool by the spa is for "members only" or you can "pay to play". The gym is very well-kept and equipped: bikes, treadmills, stairclimbers, dumbbells and a variety of machines. Spa seemed pricey to me... $60 for 1 hour massage. I loved Herby's Sports Bar on the premises even though it can be sensory overload with all the big screens surrounding you. Great place to eat and watch the Pacquiao - Marquez fight! If you stay here#free-parking#, I recommend renting a car for families or groups. I rented a scooter from the Dollar rent-a-car across the road from the airport. Rully is happy to accept cash. They delivered it to me at the condo/hotel and I dropped it off and walked across the street to the terminal. Yesenia#Reception# was very helpful in negotiating the price: $25/day. Speaking of negotiating. Don't pay the taxi more than 100 Lempira#Lps# to get here. There is a surcharge for travel after 8:30 pm, but don't pay 25 bucks like I did because your flight was delayed by 2 hours and you're tired. Establish price/fare before you get in the car! Finally, the one thing you can't negotiate is the Exit Tariff... about $40 U.S. You don't leave the country without it!
Muy buena atención, las instalaciones en muy buen estado, la comida muy rica y el personal muy amable, las piscinas muy limpias y la playa es bella.
Clarion Suites Roatan at Pineapple Villas places you 1.3 mi (2.2 km) from Arch's Iguana and Marine Park. This 45-room, 3.5-star hotel welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 2 restaurants.
Enjoy dining at one of 2 onsite restaurants including The Pineapple Grill, which specializes in international cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Full breakfast is offered for a fee each morning from 7 AM to 10 AM.
All of Clarion Suites Roatan at Pineapple Villas's 45 soundproofed rooms provide coffee makers, ceiling fans, and safes. Flat-screen TVs come with cable channels. Hair dryers, phones, and ironing boards are also available.
Guests of Clarion Suites Roatan at Pineapple Villas have access to a full-service spa, 5 outdoor pools, and an outdoor pool. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff that can help with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include a fitness center, 2 spa tubs, and a sauna.
Very clean staff was awesome. Enjoy my stay will totally recommend.
Loved everything about my stay. Property was very clean, staff was nice. With access to French little key.
Glad you enjoyed your stay! Staff is always happy to help. We Give access to Big French key.
Thanks for giving us a rating!
Thanks for the review! Glad to know you enjoyed your stay on the property.
This is a beautiful place to stay! The staff was courteous, and the property well maintained.
Thank you for the review! Glad to hear you enjoyed your stay.
I like everything about the property but the communication was poor
Dear Guest, Thank you for taking the time to write a review on your stay. Could you please specify what you meant by "the communication was poor"? We would much rather solve this issue but in order to do so, we need as much information as possible. Thanks again, Have a great one!
Such a beautiful property. Love the waterfalls and ambience.
Dear Guest, Thank you for your feedback, we hope to host you again!
Everything was perfect. Great customer service. Will be coming back.
Hi Jeriel, Thank you for taking the time to write a review on your stay. We hope to host you again soon!
These guys are very friendly and professional. Always stay here when passing through Roatan.
Thank you for taking the time to write a review!
We were picked up at the airport which was very nice. 1st room had water leaking in the hallway and a non working toilet. After trying to fix it (had to call twice) and being unable to, we were finally moved into another unit later that evening. Noticed our socks got very dirty the first day so requested the floors be cleaned. After that they swept and mopped the floors daily and it was much better. Everything in this unit worked great. Very nice to have a kitchen. Could have used a few more bowls but there was just enough dishes for the 3 of us in the unit if we washed daily. Pool was too cold for us to go in but the weather wasn't all that great the week we were there. Bed was decent and size of unit was very nice. Not too far to the grocery store. We took a taxi there and back which was quite reasonable. Soap, shampoo, conditioner and lotion provided daily.
Dear Paula, Thank you for taking your time to write this review. We appreciate all the comments and feedback you've given us and will work on further improving our services, we guarantee your next visit will be unforgettable. We wish the weather could have been better for your stay, you would have been able to see a better side of Clarion Suites at Pineapple Villas and an even better one of Roatán. Again, we appreciate your kind words. Have a great one!
Thank you for staying with us! glad you enjoyed your stay.