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Quetzal

1.0 star property

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Photo gallery for Quetzal

In-room safe, soundproofing, iron/ironing board, free WiFi
Interior
Shower, free toiletries, hair dryer, bathrobes
Garden
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Granada al Doha Street, Riyadh, Riyadh, 1135
  • Place, Mouwasat Hospital
    ‪2 min walk‬
  • Place, Granada Mall
    ‪13 min walk‬
  • Place, Granada Business Park
    ‪14 min walk‬
  • Airport, Riyadh (RUH-King Khaled Intl.)
    ‪21 min drive‬

Room options

Economy Room

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms

  • City view
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Standard Double Room

  • City view
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Riyadh

Located in Ash Shuhada, Quetzal is adjacent to Mouwasat Hospital and a short stroll from Shuhada Park. This 67-room hotel welcomes guests with 4 indoor pools, a full-service spa, and a 24-hour gym.

What's nearby

  • Mouwasat Hospital - 2 min walk - 0.1 miles
  • Shuhada Park - 11 min walk - 0.6 miles
  • Granada Mall - 13 min walk - 0.7 miles
  • Granada Business Park - 14 min walk - 0.8 miles
  • Al Batha Market - 19 min drive - 14.9 miles

Getting around

  • Riyadh Station - 32 min drive
  • King Khaled Intl. Airport (RUH) - 22 min drive

Restaurants

  • ‪مكث - ‬7 min walk
  • ‪مقهى أندرينا - ‬8 min walk
  • ‪Thawa Cafe - ‬6 min walk
  • ‪Lama Tea | شاهي لمة - ‬8 min walk
  • ‪COYARD Coffee Roasters - ‬9 min walk

About this property

Quetzal

Guests of Quetzal have access to a full-service spa, 4 indoor pools, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for SAR 100 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and access to locker space. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Other amenities include refrigerators, stovetops, and coffee makers.
4 indoor swimming pools are on site along with a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Quetzal. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 indoor pools
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 4 indoor pools
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 549 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: SAR 100 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 3:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 10006843

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • 24-hour pool access

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Quetzal Aparthotel Riyadh
Quetzal Aparthotel
Quetzal Riyadh
Quetzal Hotel
Quetzal Riyadh
Quetzal Hotel Riyadh

Frequently asked questions

Are free cancellation options available at Quetzal?

Quetzal provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see close to Quetzal?

This hotel is situated in Ash Shuhada within a short 14-minute walk of Granada Mall and also 11 minutes on foot from Shuhada Park. You'll also find Cenomi Al Nakheel Mall and World Sights Park within a short drive.

Is there parking available at Quetzal?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Quetzal?

Quetzal is the name of the hotel's full-service spa available for guests to enjoy.

Does Quetzal have a casino at the property?

No, Quetzal doesn't have a casino.

Is there an indoor pool at Quetzal?

Yes, this hotel has 4 indoor pools. Guests have 24-hour pool access.

Is Quetzal a good place to stay for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, bathrobes, and slippers.

Does Quetzal have a hot tub?

No, but this hotel does have a sauna.

Does Quetzal have a restaurant with a breakfast menu?

No, Quetzal doesn't have a restaurant that serves breakfast.

Does Quetzal allow pets to stay free of charge?

No, pets aren't allowed at Quetzal.

Does Quetzal have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Quetzal?

The closest major airport to Quetzal is King Khaled Intl. Airport (RUH), which is 15.3 mi away (22 minutes by car).

Are there rooms with balconies at Quetzal?

No, you won't find guestrooms with balconies at Quetzal.

Quetzal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 16 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 4 out of 41 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Essa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night stay
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Quiet and convenient

Quiet and convenient. 10 minutes to the Granada mall. Some maintenance required. I will be back.
Stayed 6 nights in Jan 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
The bed is not comfortable.
Stayed 4 nights in Jan 2023

10/10 Excellent

HANA

Stayed 10 nights in Nov 2022

8/10 Good

Yousif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Sylvain, France

Business traveler
Liked: Cleanliness
New hotel with large and comfortable flats. Cafe and reception area is nice but would benefit from having more trained staff. Amenities (pool, gym, spa) could be very nice if there was dedicated staff to this space and also more equipment in the gym. The hotel is located quite close (10min walk) from Granada mall.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
very bad & unclean in general
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport layover with fun

Service was super helpful and very friendly. Great location for shopping, restaurants, and transport. It is also a good airport layover as I used it.
Stayed 1 night in Sep 2019

10/10 Excellent

Yosif

Stayed 2 nights in Sep 2019

8/10 Good

Abdulilah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended at all

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 3 nights in Jul 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever!

Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 4 nights in Jul 2019

10/10 Excellent

Love

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool and sauna plus steam bath. Love the shower also it has different modes😂
Stayed 2 nights in Mar 2019

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

8/10 Good

ferit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

NORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2022

10/10 Excellent

KHALED

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Husain

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2021

8/10 Good

Wesam

Liked: Staff & service, property conditions & facilities, room comfort
كانت جيدة وفندق جميل
Stayed 2 nights in Oct 2021

10/10 Excellent

shujaa

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2021