InterContinental Riyadh5.0 out of 5.0
Recent guest reviews
The hotel is standing very long years as a great standard of service 5 stars hotel in Riyadh. They do care for customers. Great breakfast with many many varieties even suits Lunch! I have been granted an upgrade with my loyalty program. The rooms are not modern as all hotels built within 5 years ago but yet very good.
Exceptional service. Staff in executive lounge are especially good. Spacious Club floor room. Very comfortable bed. Bathroom facilities good - separate walk in shower and a bath that is deep enough and long enough to really enjoy. Towels could be fluffier though! Gym well equipped. 9 hole golf course a great disappointment. The pro and staff are fine but the course itself is a mess and very expensive for what you get. Rubbish, empty drinks bottles and food containers all over the place. Very little grass and what there is was unkempt. Come on IHG, I know it's hard to grow grass in Riyadh's climate but you can do a lot better than this.
after 7 months of complaining about how the air conditioning unit is not even cold still today no response or help with the situation still WARM air conditioning i hate staying here extremely bad dont stay here
Stayed there for a week. Immediately you understand that this hotel is not up to the standard - it is not really 5 stars. Telephones in rooms are old and their wires are loose, if you need something it is easier to go to reception then to call - actually no one picks the phone and speed dial is broken. Other thing - power outlets are some broken and there is only one European that is functioning. On the last 6th floor there is smell in the bathroom. Bathroom itself is very small. Surprisingly one gets use to these things and overall stay is quite good. Rooms are large with comfortable working area, overall feel is not pretentious. And beds are good too. Still it is quite overpriced.
Standard used: Anything four seasons/ritz quality and above is 5-rating, 3 is roughly an OK Marriot. I am not benchmarking against hotels of different type (courtyard, four points, etc) The hotel is nicely located with clear demarcations for entry and exit. Staff is courteous upon arrival and immediately pick up your bags. I did not have any particular issues at check-in but the guests either side of me were complaining, citing a lack of clarity on their benefits as privilege members. I would take that with a grain of salt. Rooms desperately need an upgrade on almost every level. The carpets are ripping and now emanate a rank odor after years of dust accumulation. The same could be said of the chairs. The bathroom smells bad and the shower head needs replacing. The worst is probably the bidet spray, it appears that's not cleaned as part of room service, so make sure you detox the area before using anything. This is pretty disappointing by intercom standards and is reflective of a policy of reputation, rather than customer satisfaction. The food is a mixed bag. Room service is an abomination when you factor in prices, with cuisine that lacks any character and is bog-standard in every other way. Breakfast, while expansive, primarily feels like leftovers from last night. I didn't try any of the restaurants but a quick search leaves me believing it will be more of the same. Facilities include a bowling alley, well-maintained tennis courts, a golf course, an excellent gym with a sauna, showers and clean bathroom. I feel that it's a big source of income. Now, despite everything I said above, this might make it worth it for you to stay here because at this price point, it will be hard to find similar amenities.
Great upgrade, very spacious and nice suite, very friendly staff, excellent choice especially if you need to be in the center of Riyadh. Excellent breakfast choice, I recommend. Very good internet. really value for money.
Very spacious lobby area, great food from the restaurant (Al Bustan) and ample lounge type areas to either work or just relax and as usual the staff at the InterContinental always so proffessional including the trainee staff that were on duty.
Very nice location. Highly service orientated staff! Only thing to tell is the walking way to Golf club lounge is dirty and loooks more like a backside street than as it belongs to the hotel area. But in all...a very nice place to stay and feel welcomed and good treated!
It was an excellent stay at InterContinental Riyadh, the hotel staffs were so friendly and helpful and they remained positive at all times. The Reception staffs are so professional and checked in us in express way that made us so comfortable to reach my rooms and rest off as we were so tired from the long flight travel. I asked for amenities and they were serving me with pleasant smile all the times which made me really felt like in my own home. I love this hotel.
Staff was helpful. The buffet for breakfast and lunch was excellent. The swimming pool and sports club were nice too. We used the facilities for a training, and everything went very smoothly, It was a very pleasant stay.
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
- Golf course
InterContinental Riyadh places you next to King Faisal Conference Hall and within a 10-minute walk of Ministry of Interior. This 275-room, 5-star hotel has conveniences like a golf course, an outdoor pool, and an indoor pool. It's in central Riyadh and also close to Al-Mubarak Hospital and Al Faisaliyah Tower.
Enjoy dining at Al Bustan, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 3 coffee shops/cafés. Full breakfast is offered for a fee each morning from 6 AM to 10:30 AM.
All 275 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.
Guests of InterContinental Riyadh enjoy a golf course, an indoor pool, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle for SAR 195 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a health club, and a spa tub.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 372 reviews