InterContinental Riyadh5.0 out of 5.0
Recent guest reviews
Stayed here whilst in business in the city. The hotel benefits from being in a Government zone adjacent to the Ministry of the Interior and therefore had a checkpoint in the exit lane next to the highway and also one right outside on the road where 4-5 armed police vehicles can be seen at a checkpoint. The hotel security is visible and does check vehicles coming in, however the lack of a barrier. That can stop vehicles means that anyone wanting to can drive through the drop arm plastic barrier and up and through the reception lobby inside the building. They rally need some crash rates furniture or the front or a operable hydraulic bollards/blocker to provide adequate basic levels of secuirty for their customers. Unfortunately this is mostly the case for most other major chains in Riyadh. The security officer at the entrance runs bags through and X-ray machine but doesn't look at what's inside and has never been seen searching a single one, possibly through fear of upsetting a customer? The metal archway too is set off by everyone but again this doesn't illicit any response. If you have these useful secuirty features, and paid security staff to monitor them, why isn't there any motivation to protect your customers by using them properly, especially when ther is a lack of accredited vehicle stopping infrastructure at the entrance. The lobby is well presented, with reception staff very helpful, although they do seem to need a few lessons in smiling as I haven't met one yet that's achieved this mighty feat! The coffee shop in the lobby is efficient with friendly, happy staff also. The gym is excellent and is located outside of the main building, a short walk next to the pool. Unfortunately they turn off the indoor pool in the summer which is ridiculous for a hotel calling itself '5 star luxury' and using the 'Intercontinental' name. No doubt this is to reduce operating costs. Likewise the hot jacuzzi in the gym was also out of action, but I was offered a cold jacuzzi; yes you read it properly, I was offered a cold one instead..... 5 Star???? Bottled water and towels are available in the gym which also has a cardio room with gym ballls, floor mats and a punchbag. The pool outside is pretty decent but lack a sun shade over the children's shallow pool. Given young children are particularly susceptible to UV rays, why isn't there a cover over this? Breakfast is good with a lot of variety. If you can ensure you have breakfast is included as it's charged at 129 Riyals if you don't. It's a bit annoying though that you have to give your room number on entering the restaurant and then they ask you to sign a receipt and place all your details in it at the end. Why? I stayed in a King Deluxe room which was spacious and clean. The room is very dated with noisy AC and a TV from the 90's. I was disappointed that as a Spire IHG never despite staying for several days I was not offered as upgrade as should be the case and with the hotel being very quiet. The rooms have large safes, tea and coffee and a selection of snacks at extra cost. The bathroom is well stocked with everything you need, if not a little badly designed as it's a assault course to get to the toilet!! The beds are very comfortable with great pillows and linen. Please ensure you bring a charging plug and long lead for you phone as the UK style socket is down near the skirting behind the bedside drawers. The room benefits from a small sofa and office area with a full desk and office chair making working in the room easier. I found it quite amusing that the room has nothing insofar as proving any details about what services or features the hotel has. The folder in the room which contains the directory of services was completely empty less the cover and back pages as seen in my pictures uploaded. As a regular IHG Group hotel user I don't think this place lives up to the group brand or Intercontinental name. I'd be more forgiving if it was somewhere like Libya, but this is Saudi Arabia which has good supply chain access and is a modern city!!
Really quite tired as Intercontinental hotels go and unbelievably expensive. However, I know what I'm getting when I use the chain and am comfortable with that. I was there during some rain and the roof on the club lounge leaked but this is common in the Middle East so don't be put off if it's your first time and this happens. Also, get their cars to pick you up from the airport. It's much safer than a local taxi. The gym and pool are AMAzing!
Overall infrastructure is excellent: nice lobby, several bars and restaurants, pool and large gym. The room itself was a bit old-style, with an air conditioner that made a lot of noise and a sliding window that did not close completely. Just had a standard room, the 2nd part of the hotel looked more recent so maybe the premium rooms are better ?
i decided to use this hotel for my business trips to Riyadh however i expected better interior design and newer furnitures and electronics. service is excellent however and the food is nice. also you have parking spots avaiable.
Stayed 3 nights last week in a double room on the 4th floor while on a business trip to Riyadh, the experience was appalling. - lobby brand new but all the rest is crumbling down - guest corridors from floor to ceiling over used , smelly , dirty - room bed not comfortable - AC fan coil unit broken and noisy we could not sleep comfortably at night - one TV by the bed only and no TV by the mini lounge far from the bed. Useless lounge. - toilet seat with dirty water stains upon check-in. Room was probably not used for very long. - overall dirty room - room service fast efficient and good - Italian restaurant service very good food very good - lunch buffet food average Not recommended Thanks
Food was very expensive. The hotel was very expensive. The breakfast bar was amazing, but you would expect that for the price they charged. It is clearly a safe hotel with steel bars that pop up from the ground at the guarded entrance. If safety is your goal, look no further. The gym was amazing, and the 12 lane (estimate) bowling alley was quite something for a hotel. But my room was only OK. It was comfy, but the bathroom shower curtain smelt terrible. I had to ask several times to have it removed before it happened. The room was fine, large, but overall the hotel did not leave me wowed for the price--but then it's hard to judge in comparison to other hotels in this area. I ended up moving to a smaller hotel in a different area nearer the Industrial city because the traffic was horrible in and out of the city.
Booked a table for Iftar meal 15 June at the Golf club. The organization and tables seating were unorganized, A/C at is not working in 45 C weather. Worse Valet parking took my care...could bring it back one we are done. First, they parked it in a place where someone blocked it, we have to wait for the other car to move. Then, they left the car A/C one which drained the battery... have to wait for 1,5 hours in hot weather to run my car...the worse is the supervisor did not bother to apologize....sent a complain to the chain head quarter without a reply... Terrible service
The location of the hotel is very suitable, it is at the start of the busy business street in Riyadh so it's convenient as travel time is saved. Rooms are quite spacious and the service is also good. Check in and Check out usually takes time in most of the hotels in Riyadh so nothing different here. Lot of food options but for vegetarians there is very little on offer. Price was slightly on higher side.
This hotel is considered unique among Riyadh hotels because of that it includes bowling Centre, big Swimmming pool & huge parking area. In addition, it's so close to the heart of Riyadh. Also, the restaurant makes the most delicious seafood meals every Thursday. On the other side, it's far from airport & its location is a little bit crowded during rush hours.
Wowwww🎉🎉🎉 what a wonderful experience I had . Comfortable on high , luxury to the best . Delicious food with hell lot of varieties . Ma sha Allah I will definitely Refer my family to visit . Thanks for loving care .
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
- Outdoor pool and indoor pool
InterContinental Riyadh places you next to King Faisal Conference Hall and within a 10-minute walk of Ministry of Interior. This 275-room, 5-star hotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi. It's in central Riyadh and also close to Al-Mubarak Hospital and Al Faisaliyah Tower.
Enjoy dining at Al Bustan, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 10:30 AM.
All 275 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.
InterContinental Riyadh features an indoor pool, an outdoor pool, and a children's pool. There's free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 344 reviews