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Maya Tulum by G Hotels

3.5 star property
Beachfront, with full-service spa

Choose dates to view prices

Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Property video
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Oceanfront King Bed Minipool | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Place, Tulum Mayan Ruins
    ‪12 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Jungle View King

Jungle View King | 1 bedroom, premium bedding, minibar, in-room safe

Jungle View King

10.0 out of 10
Exceptional
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Jungle View Two Double Beds

7.0 out of 10
Good
(2 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

Jungle View King Bed Minipool | 1 bedroom, premium bedding, minibar, in-room safe

Jungle View King Bed Minipool

9.2 out of 10
Wonderful
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Bed

1 bedroom, premium bedding, minibar, in-room safe

Oceanfront King Bed

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

Oceanfront Two Double Beds Minipool | View from room

Oceanfront Two Double Beds Minipool

8.0 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront King Bed Minipool

1 bedroom, premium bedding, minibar, in-room safe

Oceanfront King Bed Minipool

7.6 out of 10
Good
(4 reviews)
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Suite Jungle View Two Double Beds

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Mayan Villa House

Mayan Villa House | 1 bedroom, premium bedding, minibar, in-room safe

Mayan Villa House

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Suite Oceanfront Two Double Beds

  • 269 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi | 1 bedroom, premium bedding, minibar, in-room safe

Suite King Oceanfront Minipool Jacuzzi

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King

Ocean View King | 1 bedroom, premium bedding, minibar, in-room safe

Ocean View King

  • 172 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Two Double Beds

Ocean View Two Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Ocean View Two Double Beds

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Tulum

Located in Zona Hotelera, Maya Tulum by G Hotels is adjacent to Tulum Beach with other popular attractions like Tulum National Park within a couple of miles (3 km). This 51-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Tulum Beach - 1 min walk - 0.0 miles
  • Tulum National Park - 3 min drive - 1.8 miles
  • Playa Paraiso - 7 min drive - 3.1 miles
  • Tulum Mayan Ruins - 12 min drive - 5.9 miles
  • Playa Ruinas - 13 min drive - 4.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Maya Tulum - ‬1 min walk
  • ‪Kin Toh - ‬15 min walk
  • ‪La Eufemia - ‬1 min walk
  • ‪Mirador by Azulik - ‬15 min walk
  • ‪Mateos - ‬11 min walk

About this property

Maya Tulum by G Hotels

Beachfront, with full-service spa
Guests of Maya Tulum by G Hotels have access to a full-service spa, an outdoor pool, and spa treatment rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include coffee/tea in a common area, a meeting room, and a computer station.
Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, espresso makers, and ceiling fans.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Similar properties

Exterior

Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 53 reviews
$63 nightly
The price is $79
Oct 11 - Oct 12
Total with taxes and fees
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 1 floor
  • 51 buildings
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night, plus a deposit of USD 500 per stay
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

What's there to do close to Maya Tulum by G Hotels?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach. You'll also find Tulum National Park and Playa Paraiso within a short drive.

Is there parking available at Maya Tulum by G Hotels?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Maya Tulum by G Hotels?

Maya Tulum Spa is the hotel's spa and services include deep-tissue massages, Thai massages, detox wraps, and couples treatments.

Does Maya Tulum by G Hotels include a casino on the premises?

No, Maya Tulum by G Hotels doesn't have a casino.

Will I find an indoor pool at Maya Tulum by G Hotels?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

What do couples enjoy most about Maya Tulum by G Hotels?

This beachfront hotel offers many amenities for couples such as an outdoor pool and a bar with some guestrooms featuring private plunge pools.

Does Maya Tulum by G Hotels have a hot tub?

No, there isn't a spa tub at this hotel.

Does Maya Tulum by G Hotels have a restaurant that serves breakfast?

Yes, Maya Tulum by G Hotels serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Maya Tulum by G Hotels allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Maya Tulum by G Hotels for a fee of USD 50 per pet, per night. The property also provides food and water bowls. A deposit of USD 500 per stay is collected.

Are there connecting rooms at Maya Tulum by G Hotels?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Maya Tulum by G Hotels?

The closest major airport to Maya Tulum by G Hotels is Tulum Intl. Airport (TQO), which is 27.9 mi away (54 minutes by car).

Can I book a room with a balcony at Maya Tulum by G Hotels?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy ocean or garden views.

Reviews

Maya Tulum by G Hotels Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 193 out of 396 reviews
Rating 8 - Good. 76 out of 396 reviews
Rating 6 - Okay. 44 out of 396 reviews
Rating 4 - Poor. 35 out of 396 reviews
Rating 2 - Terrible. 48 out of 396 reviews

Reviews

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The nearby restaurant, located inside de hotel’s facilities, is a nightmare due to noise during evenings and nights.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Renu

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT go here!!! Toilets broken, Air condition did not work! Sink did not drain! No hot water! Nobody came to address the problem...we just kept on hearing that somebody will be there in 5 minutes, but no one came. No manager on site to take care of our problems. He just ghosted us!
Stayed 3 nights in Jun 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so in love with this resort! Had an absolute blast can’t wait to come back again
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice overall. But the best part was the staff, very kind, responsive, and accommodating. Roberto in the restaurant was absolutely awesome. He was welcoming and attentive and even brought the kids a basket of donuts for national donut day. Worth coming back just for staff interactions. The front desk was always helpful and helped us to book transportation, car rental, excursions, seamlessly.
Stayed 3 nights in Jun 2025

6/10 Okay

Isabella

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
My boyfriend and I got the Oceanfront king bed mini pool room. The initial room we got was not what we expected and was nowhere pictured on Expedia or their website. You can tell it was an older room and hadn’t been updated to the standards of their other rooms. We asked to be moved to the room we actually paid for and they moved us no problem. On our last night we did find a cockroach in our bathroom and there was a blood stain on our sheet. Note before booking that the AC isn’t that strong so the only cool area of the room will be the bed. Everywhere else is pretty hot. Other than that the 2nd room we got was super nice and I loved the private outdoor mini pool.
Stayed 4 nights in May 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Melanie

Stayed 1 night in May 2025

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Tuve una experiencia mixta durante mi estadía en el Hotel Maya: Lo positivo: • La ubicación es excelente, a un paso de numerosos restaurantes y tiendas del centro. • El personal es muy atento y siempre dispuesto a ayudar con una sonrisa. • El área de la piscina es amplia, limpia y muy agradable para relajarse. Lo negativo: • Al llegar me ofrecieron un servicio de transporte tres veces más caro que el que pude conseguir por mi cuenta. • Existen cargos ocultos (“fees”) que sólo se revelan y cobran al hacer el check-in. • La habitación es muy sencilla: la cama, aunque grande y cómoda, está flanqueada por poca iluminación y el aire acondicionado no enfría lo suficiente. • Me pareció inusual que el café en la habitación no estuviera incluido: cada cápsula de Nespresso costaba casi 100 MXN, cuando en la mayoría de hoteles este servicio es gratuito.
Stayed 2 nights in May 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean views
Stayed 2 nights in May 2025

10/10 Excellent

Juan Carlos

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A/c would not cool down. Alot of algae can't swim in beach. The owner needs to pay more attention to how much algae is accumulated. We had to go elsewhere to enjoy the beach and spend more money out of pocket.
Stayed 4 nights in May 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este es un bello resort el servicio y limpieza es excellent. Me gustaria Que le pusieran mas atecion a limpiar la playa ya que estamos en temporada de sargazo y nose ve a nadie haciendo el esfuerzo de mantener la playa limpia.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with the jungle view and a private pool and upon checking in we were immediately upgraded to an ocean front room, private swimming pool right outside our front door with lounge chairs and the beach was literally 10 feet away from the fence on the front of our own private yard. It was an amazing experience, the hotel was fantastic, I don’t have one negative thing to say about the entire stay, the staff and everything were amazing. 5 out of 5 stars
Stayed 8 nights in Apr 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the privacy, peace and serenity.
Stayed 7 nights in Mar 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.. in love .. would definitely stay here again..
Stayed 4 nights in Apr 2025

6/10 Okay

martha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service is very poor,not amability at all from the staff,same at the restaurant except the waitress he was very nice,the hotel is very nice but the experience was terrible at first
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay

A nice beachside resort. units included outdoor space and a hammock. No efforts were taken to clear the huge volume of sargassum which detracted from the beach. Taco restaurant was good. Included breakfast was minimalist, but menu items were generous and well made. Front desk staff was helpful. The crowd was generally younger (20-30s) with a few families. A pleasant getaway!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FENOMENALES

El lugar está 10/10 , y la vista a sus playas esta fenomenal, y las habitaciones agusto modernas y con mini pools
Stayed 1 night in Apr 2025

10/10 Excellent

Tatu, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Esteban

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente a excepción del beach club, los meseros no sirven para nada y no tienen ganas de atender. Me tuve que ir a otro lugar por el pésimo servicio, nunca llegó nada de lo que les pedí.
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love this place. Your own cottage on the beach with a price little pool. The staff try their hardest. The poop is beautiful as is the beach club. The beach 🏖️ is spectacular. The best thing about the area is the peace and not bust. Unfortunately they have opened up the resort to a taco stand and little bar with a band stand. This is a huge mistake. The public now access the beach via the route to the taco stand. The number of people on the beach is too much due to the public access. Also the bandstand is right next to the best accommodate and creats way to much noise. I hope they close the taco stand and add a nice Mexican restaurant. This would close off the public access and the resort would go back to being peaceful For Canadians this is an incredible resort. Much better than Florida. Having your own little house right on the beach is a dream. The sawgrass is not as big of an issue as reported. If you need customer service by phone prior to arrival good luck The posted numbers do not work or go to the booking agent. Love this place and will return.
Stayed 5 nights in Apr 2025

2/10 Terrible

Eric, San Diego

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Salty water, rude staff, room not as advertised.
Stayed 5 nights in Apr 2025

4/10 Poor

Silvana

Liked: Property conditions & facilities
Disliked: Staff & service
Property is good, ocean view room is amazing but stuff at the beach club is inattentive, do not speak English, only feel people by the pool and restaurant and still you have to get up and ask for the check. They do not understand English. I asked for a simple glass and ice and they did not understand. Receptionists the only great one was Fernando, friendly and attentive, with great customer service.
Stayed 4 nights in Apr 2025

8/10 Good

Rudolfo Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

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