No comment
Nice
Nice clean, friendly!
We stay in this hotel just to spend the night to sleep and back on the road by morning heading to Phoenix. The room is overall clean but the housekeeping forgot to place soap in the bathroom sink. The shower has good water pressure. Not sure how safe the location of the property is. There is a small Nissan suv with the headlights on in the parking lot when we checked in that night and is still on the same spot with headlights on when we checked out at 6am. We reported it the receptionist, thinking it was the hotel security guard but apparently they don’t have one, so this is bit suspicious.
Had issues with my reservation once I arrived that I made thru Orbitz. Holiday Inn said they have no control and could not resolve my issue, that I would have to call Orbitz. I booked a queen bed, I got a king bed accessible suite! They said I booked a "you get what we have available" type of reservation (I checked my reservation and I did not!). The accessible shower was ridiculous! The shower head just hung to the ground, nothing to hook it onto so you had to hold the shower head when trying to take a shower. Water flooded all the way to the front door! Had to use what few bath towels they give you to soak it up. I ended up having my daughter take a shower in someone else's room from my group. When I mentioned this to the front desk about the shower head missing a clamp to hang it up, the girl just giggled saying they ALWAYS have that flooding problem with that room. They made it seem as if I should have been GRATEFUL they gave me a suite! Even the fridge had fruit left in it from someone else's stay, but the peach and apricots that were left were frozen rock hard and bounced off the floor! Housekeeping obviously did not do their job and clean out the fridge. It has also been 8 days and I still have not been refunded the $100 deposit! I called them and they said, they cannot help me, I have to call me credit card! I never had this issue before and I have been using Orbits for several years now. I think it's a Holiday Inn issue! I will NEVER stay in another one!
Charged twice for the same room.it was 380 for 130 room
It’s nice, clean and modern . The shower pressure it’s amazing and the products for hair and body, I just love the . It’s not luxury but it’s really nice and clean, spacious and no carpet smell.
I liked that was close to the Morongo casino...but my car got broken into and my work bag was stolen and its yet to hear from the faciliyy about who did it...the person in the front desk right away said they were not liable and said he didnt have the passcode to the video when the pice showed up...this just makes me feel like never going again because of insecurity...
Clean room, breakfast was good. Noise from freeway, notice of roof construction upon arrival and only 1 towel in 2 adult room was disappointing.
My concern is the pool coz we stay there two nyt some people outside they can go in I think is not acceptable for us like last nyt two ladies come in the pool they drank it’s not self for my kids they from another hotel were not comfortable to go there again thanks again
My room was missing curtains put Gladys a staff member put a blanket in the window
The only thing was when we got there thru our stay it was under construction.
Renovation going on. Feels like it. Dirty. Unfinished work in room. Thank goodness only staying one night. Definitely Not worth the cost. Worst hotel I've been in in over 45 years.
Motel is under construction. Room was dirty and needed an update ASAP
Everything was excellent except that it was under construction and we should not have had to as much as we did.
Within a short walk of San Jacinto Mountains, Holiday Inn Express Hotel & Suites Banning, an IHG Hotel is within 2 miles (3 km) of Gilman Historic Ranch and Wagon Museum. This 70-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast.
Holiday Inn Express Hotel & Suites Banning, an IHG Hotel's 70 rooms provide refrigerators, free newspapers, and free local calls. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other amenities include safes, ironing boards, and desks.
At Holiday Inn Express Hotel & Suites Banning, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and a spa tub. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a meeting room.
No comment
Nice
Nice clean, friendly!
We stay in this hotel just to spend the night to sleep and back on the road by morning heading to Phoenix. The room is overall clean but the housekeeping forgot to place soap in the bathroom sink. The shower has good water pressure. Not sure how safe the location of the property is. There is a small Nissan suv with the headlights on in the parking lot when we checked in that night and is still on the same spot with headlights on when we checked out at 6am. We reported it the receptionist, thinking it was the hotel security guard but apparently they don’t have one, so this is bit suspicious.
Had issues with my reservation once I arrived that I made thru Orbitz. Holiday Inn said they have no control and could not resolve my issue, that I would have to call Orbitz. I booked a queen bed, I got a king bed accessible suite! They said I booked a "you get what we have available" type of reservation (I checked my reservation and I did not!). The accessible shower was ridiculous! The shower head just hung to the ground, nothing to hook it onto so you had to hold the shower head when trying to take a shower. Water flooded all the way to the front door! Had to use what few bath towels they give you to soak it up. I ended up having my daughter take a shower in someone else's room from my group. When I mentioned this to the front desk about the shower head missing a clamp to hang it up, the girl just giggled saying they ALWAYS have that flooding problem with that room. They made it seem as if I should have been GRATEFUL they gave me a suite! Even the fridge had fruit left in it from someone else's stay, but the peach and apricots that were left were frozen rock hard and bounced off the floor! Housekeeping obviously did not do their job and clean out the fridge. It has also been 8 days and I still have not been refunded the $100 deposit! I called them and they said, they cannot help me, I have to call me credit card! I never had this issue before and I have been using Orbits for several years now. I think it's a Holiday Inn issue! I will NEVER stay in another one!
Charged twice for the same room.it was 380 for 130 room
It’s nice, clean and modern . The shower pressure it’s amazing and the products for hair and body, I just love the . It’s not luxury but it’s really nice and clean, spacious and no carpet smell.
I liked that was close to the Morongo casino...but my car got broken into and my work bag was stolen and its yet to hear from the faciliyy about who did it...the person in the front desk right away said they were not liable and said he didnt have the passcode to the video when the pice showed up...this just makes me feel like never going again because of insecurity...
