All the amenities are of great quality.
Ok I’m angry now. Stayed here four times in the past 2 months. Internet - didn’t work. Connection would drop every five minutes. They said it was because I used and Iphome (14). The next time while checking in I spoke to the manager, it magically worked for three days. Today it didn’t work at all. About 9 hours without internet or tv. Cleanliness-in all rooms I’ve been in there was a smell of sewage coming from bathroom. Last night it was like my head was held in a pot of old garlic shrimp. I’m not kidding. It was coming from the sink?! Tonight it’s untenable. I’m about to vomit. Service-they are mostly friendly. But they don’t follow basic rules like not knocking on a door, or coming in when the light is set on red. They said they do that in case I’m out of the room. What’s the point of the red light then? This happens 2-3 times a day. Security-it’s like the army, guard and the FBI and LAPD are all working the hotel. I appreciate the security but it could be a little more subtle like corporate world in the US. It’s price competitive, and the facilities are nice. I hope to wean myself of the stinginess and not come back. Restaurants are not good, unless you eat on the rooftop. Not good means, the opposite of good.
Just felt safe and it was central to the places we visited.
Funk loud music at the pool is tasteless!
Amazing views from room. Great beach and pool. Cheap and fast Uber to anywhere else you want to go (Copa, Ipa, Leblon, etc). Very friendly and professional staff. Highly recommend.
cleanliness issues with furniture and windows no free water; unacceptable for a supposedly luxury hotel very poor amenities uncomfortable desk without an electrical outlet in its proximity
Todo instalaciones personal buen desayuno muy recomendable
Located in São Conrado, Hotel Nacional Rio de Janeiro OFICIAL is a leisurely stroll from sights such as Sao Conrado Beach and Sao Conrado Fashion Mall. This 413-room, 5-star hotel welcomes guests with free breakfast, a full-service spa, and an outdoor pool.
Free full breakfast is served each morning from 6:00 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
Guests can expect free WiFi and 49-inch Smart TVs with cable channels. Bathrooms offer hair dryers and free toiletries. MP3 docks, sitting areas, and minibars are also available.
Guests of Hotel Nacional Rio de Janeiro OFICIAL enjoy a full-service spa, an outdoor pool, and a children's pool. Valet parking is available for BRL 65 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
All the amenities are of great quality.
Estimado Sr. Fredy,Gostaria de agradecer a sua visita ao Hotel Nacional Rio de Janeiro.Tenha certeza que nós, do Hotel Nacional Rio de Janeiro, valorizamos muito nossos hóspedes e qualquer feedback é muito valioso, pois é somente através deste que podemos constantemente melhorar e adaptar nossos produtos e serviços.Ficamos felizes por ter atendido as suas expectativas.Esperamos recebê-lo novamente muito em breve!Meus sinceros cumprimentos,Hotel Nacional Rio de Janeiro
Ok I’m angry now. Stayed here four times in the past 2 months. Internet - didn’t work. Connection would drop every five minutes. They said it was because I used and Iphome (14). The next time while checking in I spoke to the manager, it magically worked for three days. Today it didn’t work at all. About 9 hours without internet or tv. Cleanliness-in all rooms I’ve been in there was a smell of sewage coming from bathroom. Last night it was like my head was held in a pot of old garlic shrimp. I’m not kidding. It was coming from the sink?! Tonight it’s untenable. I’m about to vomit. Service-they are mostly friendly. But they don’t follow basic rules like not knocking on a door, or coming in when the light is set on red. They said they do that in case I’m out of the room. What’s the point of the red light then? This happens 2-3 times a day. Security-it’s like the army, guard and the FBI and LAPD are all working the hotel. I appreciate the security but it could be a little more subtle like corporate world in the US. It’s price competitive, and the facilities are nice. I hope to wean myself of the stinginess and not come back. Restaurants are not good, unless you eat on the rooftop. Not good means, the opposite of good.
Olá, Sra. JuliaAgradecemos por escolher o Hotel Nacional!Sua avaliação é muito importante para nós. Esperamos poder recebê-la em breve.Cordialmente,Equipe Hotel Nacional
Just felt safe and it was central to the places we visited.
Hello, Thomaz.We would like to thank you for your review, it is very important to us.We are very happy that you chose us as your destination.It is through the opinion of our customers that we can improve our services so that they are delivered with excellence.It will be a pleasure to welcome you again.We are always available.Customer Relationship Center – WAM Hotéis.
Funk loud music at the pool is tasteless!
Dear Guest, thank you for your evaluation. We are sorry you had inconveniences with the music. Your comment is being forwarded to management. Hope you can come back to an amazing experience. Safe Travels,
Amazing views from room. Great beach and pool. Cheap and fast Uber to anywhere else you want to go (Copa, Ipa, Leblon, etc). Very friendly and professional staff. Highly recommend.
Hello, dear guest! We are very happy to hear you had an amazing stay at our hotel. Come back soon! Safe Travels!
cleanliness issues with furniture and windows no free water; unacceptable for a supposedly luxury hotel very poor amenities uncomfortable desk without an electrical outlet in its proximity
Dear Guest, thank you for your review. We are sorry to hear that you had a few issues during your stay. We are taking all your comments into consideration to improve our services. We hope to see you back at the hotel for an amazing experience. Thank you,
Todo instalaciones personal buen desayuno muy recomendable
¡Estimado huésped! Muchas gracias por sus comentarios. Nos quedamos felices que hayas desfrutado de su estadía en el Hotel Nacional Rio de Janeiro. ¡Esperamos su próxima visita! Saludos Cordiales,
Dear Ms Dervelyne,Thank you for visiting Hotel Nacional Rio de Janeiro.We, at the Hotel Nacional Rio de Janeiro, value our guests very much and any feedback is very valuable, as only through it can we constantly improve and adapt our products and services.We are glad that we meet your expectations in this stay.We hope to welcome you again very soon!My sincere greetings,Hotel Nacional Rio de Janeiro