Amus Hotel & Spa

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Amus Hotel & Spa

Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Amus Presidential Suite with Private Pool Sea View | 1 bedroom, in-room safe, desk, blackout drapes
2 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, sun loungers, beach umbrellas, beach towels
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Iraklidon Avenue 100, Ixia, Rhodes, Rhodes Island, 851 01
  • Place, Palace of the Grand Master of the Knights of Rhodes
    ‪6 min drive‬
  • Place, Rhodes Port
    ‪7 min drive‬
  • Place, Water Park Faliraki
    ‪17 min drive‬
  • Airport, Rhodes (RHO-Diagoras)
    ‪12 min drive‬

Room options

Bungalow

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room, Sea View

9.4 out of 10
Exceptional
(18 reviews)
  • 248 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite, Mountain View (Duplex)

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Deluxe, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Rodian Suite, Sea View

  • 990 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Suite, Sea View (Duplex)

9.0 out of 10
Wonderful
(2 reviews)
  • 548 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Amus Suite with Private Pool Inland View

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Amus Suite with Private Pool Garden View

  • 474 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Amus Suite, Private Pool with Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Amus Suite Sea View

  • 474 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Amus Executive Suite with Private Pool Sea View

  • 474 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Amus Presidential Suite with Private Pool Sea View

  • 646 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Rhodes

Located 2.7 mi (4.3 km) from Acropolis of Rhodes, Amus Hotel & Spa is within a 10-minute drive of other popular attractions like Archaeological Museum of Rhodes. This 320-room, 5-star hotel has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Ixia Beach - 1 min walk - 0.0 miles
  • Acropolis of Rhodes - 3 min drive - 2.1 miles
  • Palace of the Grand Master of the Knights of Rhodes - 6 min drive - 3.3 miles
  • Rhodes Port - 7 min drive - 4.0 miles
  • Water Park Faliraki - 17 min drive - 8.9 miles

Getting around

  • Diagoras Airport (RHO) - 17 min drive

Restaurants

  • ‪La Terasse - ‬17 min walk
  • ‪Ixia Beach Bar Restaurant - ‬1 min walk
  • ‪Rodos Garden Pub - ‬9 min walk
  • ‪sirtaki - ‬9 min walk
  • ‪12 Islands Restaurant - ‬13 min walk

About this property

Amus Hotel & Spa

Luxury hotel on the beach, with 3 outdoor pools
Amus Hotel & Spa features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include an indoor pool, a children's pool, and a gym.
32-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Furnished balconies or patios, coffee makers, and safes are other standard amenities.
A private beach and an outdoor tennis court are featured at the hotel. 3 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rhodes Bay Spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Illiades
  • Pool Deck
  • Varkarola Taverna

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.
Property Registration Number 1476Κ015A0226500

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Amathus Beach Hotel Rhodes
Amathus Beach Rhodes
Amathus Hotel
Amathus Rhodes Beach Hotel
Amathus Beach Hotel Rhodes Greece
Hotel Rodian Amathus Beach
Rodian Amathus Beach Hotel
Rodian Amathus Beach Ixia
Amathus Beach Hotel
Amathus Beach
Rhodes Bay Hotel Spa
Amus Hotel & Spa Hotel
Amus Hotel & Spa Rhodes
Amathus Beach Hotel Rhodes
Amus Hotel & Spa Hotel Rhodes

Frequently asked questions

Is a free cancellation option available at Amus Hotel & Spa?

Amus Hotel & Spa offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What can I see within easy reach of Amus Hotel & Spa?

This hotel is located in Rhodes, just steps from Ixia Beach. You'll also find Rhodes Port and Ialyssos Beach within a short drive.

Is parking available on site at Amus Hotel & Spa?

Yes, self parking and long-term parking are offered for free at the hotel.

Is a spa located at Amus Hotel & Spa?

Rhodes Bay Spa is the hotel's spa and services include sports massages, deep-tissue massages, hydrotherapy, and couples treatments.

Does Amus Hotel & Spa include a casino?

No, Amus Hotel & Spa doesn't have a casino.

Is there an indoor pool at Amus Hotel & Spa?

Yes, this hotel has an indoor pool as well as 3 outdoor pools and 2 hot tubs.

What amenities will couples enjoy at Amus Hotel & Spa?

There are many amenities for couples at this hotel, including a private beach and 3 outdoor pools plus some guestrooms feature private pools.

Are there hot tubs at Amus Hotel & Spa?

Yes, this hotel has 2 spa tubs.

Does Amus Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Amus Hotel & Spa has 2 restaurants, and serves free buffet breakfast each morning.

Does Amus Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Amus Hotel & Spa.

Does Amus Hotel & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Amus Hotel & Spa?

The closest major airport to Amus Hotel & Spa is Diagoras Airport (RHO), which is 5.7 mi away (17 minutes by car).

Can I book a room with a balcony at Amus Hotel & Spa?

Yes, every guestroom at Amus Hotel & Spa comes with a furnished balcony with some featuring sea or garden views.

Does Amus Hotel & Spa offer wedding services?

There are wedding services available at Amus Hotel & Spa if that's in your vacation plans.

Amus Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 276 out of 556 reviews
Rating 8 - Good. 206 out of 556 reviews
Rating 6 - Okay. 43 out of 556 reviews
Rating 4 - Poor. 18 out of 556 reviews
Rating 2 - Terrible. 13 out of 556 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, location, rooms and food were all superb! We will be back again next Summer
Stayed 14 nights in Jul 2025

10/10 Excellent

Oleksandr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amus is a lovely hotel with lots of facilities, attentive and professional staff, good quality rooms, restaurants and bars. Spa is genuinely a great addition. The private beach is across the road, but the fact you access it via tunnel makes all the difference and feels both safe and non disruptive. Only positive feedback about the booked in restaurants - they are great for a resort hotel. All inclusive option didn’t disappoint either. Overall a great 10 days relaxing at Amus and exploring Rhodes.
Stayed 9 nights in Jul 2025

10/10 Excellent

Salih

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great.
Stayed 7 nights in Jul 2025

10/10 Excellent

Paul

Stayed 10 nights in Jul 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful time. Had a chance to use the pool, go to the spa, get a facial, manicure and pedicure. It was the perfect getaway. Loved the terrace out our room. Definitely would like to come back sometime.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Filiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly hotel, average food, lovely sea

It’s about a 20-minute drive from the airport. Staff were kind, polite, and helpful throughout our stay. Cleanliness & Room: Room and common areas were very clean. Housekeeping came daily, and towels were changed regularly. Bed and pillows were comfortable, blackout curtains worked well. The balcony was nice, though the shower cabin was narrow. The room had a wardrobe, drawers, hangers, safe, and an empty minibar. Air conditioning worked well and was essential in the heat. Pools & Beach: Two small outdoor pools – one at ground level and one on the rooftop. The rooftop pool was often crowded with kids, and swimming was hard due to ball games. Water was surprisingly warm. There’s also an indoor pool, but the chlorine smell was too strong for us. The hotel has its own sunbeds and umbrellas on the beach. Access is easy via underpass, but no hotel-run beach bar or snack area. Many guests reserved poolside sunbeds early with towels. We preferred the sea, which was great. Food & Bar: We booked half board. À la carte restaurants are extra unless you’re all-inclusive. Lunch is €25 per adult, €12.5 per child. À la carte (1 pizza + 2 salads) was better value. Food overall wasn’t great. Too much pork, not enough kid-friendly options. Weak bakery section. I’d rate food 6/10. Bar was nice: Greek coffee €4, cocktails around €10 Other: Wi-Fi was free and strong. Spa and gym available, but we didn’t use them. You can change towels daily at the spa. Lots of kids at the hotel.
Stayed 7 nights in Jul 2025

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amus is a lovely hotel, and we really enjoyed our stay, all of the staff are friendly and helpful, it is a good distance from Rhodes old town and the airport. Food at breakfast was plentiful with a great variety, plenty of space to sit inside or outside. Olivetti restaurant was lovely too. Pool and activities were good, access to the beach is perfect with a tunnel under the road making it safe, lots of restaurants and bars nearby along with supermarkets all in walking distance. Our rooms were great, nice size and kept clean. The toiletry products were lovely. The spa was nice, staff very friendly, but it is pricey. £100+ for a massage. Some areas to improve, the pedestrian access to the hotel needs to be improved you can only walk on the drive which has lots of hire cars and taxis on it. They should enforce the message not to put towels out before 09:30, there is a sign up, but it is at the wrong end of the pool. I they didn’t remove any despite the sign stating that they do. We mostly found somewhere for 09:00, and there were 3 of us. You have to scan a QR for any menu that you want to see, even in the restaurants. Which isn’t great if you don’t take a phone to dinner, or pool bar etc. The bathroom toiletries are attached to the wall to prevent you taking them, which I 100% support, but please make them reachable from the bath! You can only reach them if you’re having a shower. Tricky to get up every time you want some shower gel! We had a lovely stay at Amus
Amus beach, bring beach shoes!
Pool and bar
Pool and bar
Stayed 7 nights in Jul 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Amus, the staff couldn’t be more helpful and friendly. The room was lovely and it’s great there are so many pools to choose from. I also have to eat gluten free and I ate very well here! Each meal time they would show me what I could and couldn’t eat and for breakfast I could even order gluten free pancakes. Would highly recommend this hotel!
Stayed 7 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property right on the beach.
Stayed 2 nights in Jul 2025

10/10 Excellent

Najmeh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel amazing food and very friendly and helpful staff,would love to go to Amus hotel again.😊
Stayed 9 nights in Jul 2025

10/10 Excellent

xudong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Daljit

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
From the moment we arrived until departure, we were so impressed by the warm and welcoming nature of all the staff. Lia, in the suites reception was incredibly attentive and professional and we appreciate everything she did for us. She is a credit to the hotel!! Our room was very spacious and the comfortable bed offered a perfect nights sleep after a day of exploring. Lovely variety of breakfast choices and great location - close to some great restaurants. The cleanliness of the steam room and jacuzzi in the spa weren’t too great but overall all other facilities were fantastic!
Stayed 4 nights in Jul 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable stay. The staff are super-friendly and go out of their way for the guests at the hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location - between airport and Rhodes old City. Oops were very nice and beach access was great. Hotel breakfast was huge with great selection. Would highly recommend.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mahalingam

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was very good, all staff were very accommodating. Would definitely recommend to book the AMUs suit, it is slightly away from the main hotel building and alittle quieter. Different pools available depending on your needs, close to the beach, with a underpath that leads directly to the beech. Although it is not a sandy beech.
Stayed 6 nights in Jun 2025

8/10 Good

mandy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 night stay in suite with Mountain View on 9th floor. Nice bright room, clean, sofa bed for 3rd adult, 2 bathrooms one with just toilet and basin, double balcony, some sun in afternoon. Breakfast had lots of choice, didn’t see anything GF however if that’s what you require. Nice pool area with one on the roof too. Drinks and food expensive. Beach sunbeds free. Should make getting beach towels easier, quite a walk to spa to change them. Resort fairly small, lots of touristy shops and restaurants. Lovely sunset views from beach. Can walk to Rhodes town )apparently takes an hour) or get the bus from the road outside the hotel. Enjoyed our stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Grahame John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay and the staff could not be more helpful
Stayed 3 nights in May 2025

10/10 Excellent

Lewis

Stayed 7 nights in May 2025

8/10 Good

Elisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and helpful! The bungalow we stayed in was very nice but I think our water kettle was broken and the front door had no seal along the bottom so bugs were constantly coming in.
Stayed 3 nights in May 2025

8/10 Good

Elliot

Liked: Cleanliness, amenities, property conditions & facilities
The food was good
Stayed 7 nights in May 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where absolutely brilliant and couldn't do enough for you, I would definitely stop here again. The only issue we had with the hotel was we paid for a suite which boasted a heated pool and was told it wasn't working which we was ok with at first as we had free spa access included too then be told that the hot tub wasn't working either. It did get fixed towards the end of the holiday though, Other then everything was amazing.
Stayed 6 nights in Apr 2025

4/10 Poor

Pavan

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
AWFUL customer service by the receptionists. As soon as me and my friend arrived, there was no warm welcome like other hotels, the receptionist was very cold and blunt. Once we signed in and were informed that we had an hour until check in, we were told to move our luggage OURSELVES. So we had to walk to the spa ourselves, carrying all of our luggage into their lift, up and down multiple stairs, with still no one offering to help. Then once we get there we we were haggled by the lady at the spa with ridiculous prices specifically for the spa. For example, if I want JUST my fringe cut, it would cost me €40. Even without a wash and blow dry. And so when we politely said that we are tired and we’ll have a think about the offers as we have literally just arrived, the lady became very cold, rude and then ignored us. The rest of the trip, not one person there explained where any of the facilities are, how to access the private beach, or even where breakfast was going to be and at what time. We had to figure everything out on our own, which is very odd to me considering it’s a 5 star hotel. ALSO at the end of our trip, when we checked out, the receptionist unprofessionally forgot to charge us for the tax for our stay and so they practically harassed my phone when I arrived at the airport telling me I didn’t pay and and that I need to now FIND their email and pay it ASAP. The breakfast was also not nice, eggs were super oily. The bar staff were lovely and so were the housekeepers
Stayed 3 nights in May 2025

4/10 Poor

Aaron

Stayed 7 nights in May 2025