Cyprotel Faliraki - All Inclusive4.0 out of 5.0
Cyprotel Faliraki - All Inclusive4.0 out of 5.0
Recent guest reviews
This has been the most amazing holiday in a long time!! Michaela, Filip, Megan, Aylish, Luke, Shauna and Jo amazing reps at this hotel couldn't ask for better!! And Roy and Enzo! You are all fantastic at what you do and I would reccomend you all and this hotel over and over again!! You made our stay fell amazing and we really didnt want to leave you all!! Hopefully see you all soon....Thankyou for everything!!! Only downside to the holiday was club jumbo!! Ever so rude and never really spoke to us but that why the reps were so amazing they made us feel welcome even if club jumbo never!!
Just come back from 11 night stay here with my partner and our 2 year old daughter. The hotel is huge and and could have a lot more to offer. With small changes and taking on feedback we think it could really do a lot better. Our room was basic but clean, the food selection could be improved with more to offer for children and better sides to accompany the meats and fish on offer. Main food issue for me was tinned hot dog sausages with breakfast, i cant see it being overly expensive to serve a proper sausage for breakfast. The hotel also advertised a child’s playground and gym which there wasn’t which was a little disappointing. The snack bar needs to have plates and cutlery rather than just paper or coffee cups, can’t really eat salad with sauce from a coffee cup with fingers Staff were all friendly and accommodating, dont want to go on a rant because it was a small downfall to a really lovely holiday together Overall though the animation team Made it what it was for us. Activities went on everyday throughout. Our favourite team members aylish, Megan, fillip and the kids club guys Luke and two lovely ladies (can’t remember their names). Aylish and Megan felt like friends we would have back at home, coming chatting to us round the pool or after entertainment, made good effort playing and talking to our little girl. Just really friendly genuine people, felt sad to leave them! The french jumbo team need to try and make more of an effort with everyone and not just their own. Clement seemed to be the only one to say hi to us unless we approached them directly. We really hope small changes can be made for the future as potential is there! 5* to animation team and staff members 3* to the hotel facilities
Had a lovely holiday here on arrival I found our room which was in the old block pokey and smelly I put it down to it being the begining of the season and being unused .The food was disappointing but after 2 days it changed and was really nice .no plates in the snack bar which I found strange .luke Shauna and Joanne thankyou for looking after farrah so well we have been to other resorts and she's never wanted to return to the kids club I couldn't keep her away from yours.special mention to the animation team Megan,aylish,mike and filip who got us up and involved in various activities .thankyou!!!!!!!!
Just returned from a 1 week stay and had an awesome time, food was really good,pools immaculate and the water slides great fun, special mention to the animation team Filip, Aylish, Mike and Megan who were all so friendly,always had time for a chat and encouraged the family to participate in the daily programme without being pushy, keep up the good work guys you do an amazing job. Only slight downside was that my daughter left an old iphone5 underneath her sun lounger between 6pm-7:45 pm Thursday evening and unfortunately when I returned to find it the phone had gone,reported it to reception who did what they could but it was never returned so unsure whether a guest or member of staff took it but recognise it was our fault in leaving it
Stayed at this amazing hotel September 26th 2018 for 11 nights. It was more than perfect for us. We were 2 couples in 2 lovely rooms. We''re coming back this year 25th September for 11 nights with my mum and her hubby this time to show them how lovely it is here. Drinks amazing, food delicious, staff absolutely wonderful and Rhodes is amazing, we so love this place. See you in September Cyprotel. X X
Stayed for a week on an all inclusive basis. The room was basic but bed was comfy enough, a few times the room wasn't cleaned, but on mentioning it, it was done. I'm coeliac, so on arrival let the restaurant manager know and every morning I informed the restaurant wanted I wanted that day for lunch and dinner. Was a bit hard not knowing what the chefs could actually do - may be easier in future to have a proper menu to choose from or be told what could be gluten free on the buffet and then made fresh in the kitchen. Never went hungry though, had moussaka, burgers, pasta. Leonidas in the restaurant was amazing taking care of me on the allergy front and Ilias the bartender was great - remembered our drink orders from the first night 😁
I feel so disappointed as this was our first family holiday which I paid for after being made redundant so we was really looking forward to it. I feel the holiday package has been Mis sold and false advertising. I will break down in certain areas. 1. FOOD - this is the worst variety of food I have ever seen for an all inclusive hotel, fair enough if it was a 2* hotel but this is supposed to be 4*/4.5*. The temperature of the food was appalling, everything was Luke warm to cold. After my 2nd day complaining the food quality changed on day 4 however the variety was atrocious. My poor grandson had dry spaghetti past with cheese on 4 night running. There was a choice of 4-5 meals that was in. When I complained about the food I was advised there wasn’t enough people to do a variety for, when I asked Roy how many guests at present....he applied 400, how can 400 people not be enough to cater for absolute absurd. Boiled eggs, scrambled eggs and fried eggs daily but only baked beans every other day, no bacon or sausage. Carrots and peas on the breakfast menu. *You advertise a kids buffet there wasn’t one *You advertise BBQ nights there wasn’t one *You advertise A la Carter there wasn’t one *You advertise two restaurants there was only one SNACK BAR - NO CUTLERY OR PLATES TO EAT FROM JUST SHEETS OF PAPER Chips and onion rings every day and every other day it varied from hot dogs, chicken nuggets or a burger. The salad was ok, however how can you eat salad on paper with dressing and no cutlery....never seen a set up like it ever. Again the temperature of the food was warm to cold. BARS - only one bar however on your websites it says two so if you wanted a quiet drink you had to sit by the pool bar which was extremely windy of an evening or go to your room. The bar that was open was so crammed and dangerous as it was upstairs above the reception. *You advertise a roof top bar, however there wasn’t one *Pool bar - ran out of lager two days running and white wine in the second day. No ice from 4pm onwards until the evening if we were lucky. Also drinking out of paper cups when on holiday isn’t nice when all inclusive either. I get not having glasses but this is again appalling. ROOM - wasn’t cleaned all week until the day before we left, we kept thinking each day it will be changed however it wasn’t cleaned at all. * You advertise tea and coffee facilities in the room however we were advised we would have to but this. We had three t bags on arrival but that was it no sugar milk etc. Our second day, my daughter was in the shower and noticed a huge cockroach crawling up the shower curtain, I called reception and they came and sprayed the room. I went to my wardrobe and there was another on one of my dresses. That evening my grandson was in bed when one feel from the ceiling, onto his bed, he screamed and kicked it where it landed in his suitcase so 1’o clock in the morning I had to go through his suitcase to try and catch it, from then on he was frightened to shower and go to sleep. we had asked to move which they did but the damage was already done. I get it’s a hot country but they should be prepared before the guests arrive as they sprayed the outside are on our first evening which was really strong smell and affected my grandsons asthma. * You advertise a gym but there wasn’t one and this was one of the reasons I booked this hotel - again false advertising. PRIVATE TRANSFER I paid £123 for this to be walked out of the airport and put into an old taxi that I could have quite easily done and would have cost me €28 how can you justify this. HOTEL & JUMBO TEAM - cater very much for the french, upon arrival we were given a piece of paper with restaurant times etc and in the back a map of where to go to get to our room. However when the french arrived they ALL got a guided tour by the jumbo team which not once made any effort with any guests. No good morning or anything. ANIMATION TEAM - absolutely amazing, specially Aylish she checked on us daily, with a good morning, getting the kids involved just really went above and beyond. The beds are extremely hard as are the pillows. My back and neck has been agony due to the discomfort. I will forward on some photos to show you the amount of equipment and capacity where they could have made much more effort with the food, it could have been amazing. I can surely say I will definitely not be going back to this hotel, I shall be sharing my experience with Trip Advisor and taking this complaint further if I do not receive some sort on decent compensation for all the upset caused on our first family holiday. Mis sold and false advertising
Stayed in cyprotel hotel at the end of may for a week, hotel was lovely and clean and really cool at night with air con Large apartment with separate rooms had a lovely balcony with amazing view of main pool. The staff were exceptional especially the animation team Aylish, Megan, Luke, filip, michaela, Mikolaj, Shauna and Joanne they went above and beyond there job and really connected with the kids and families always smiling and made our holiday very special they always stopped and chatted and did a great job of including you in the activities available and were great fun to be around, definitely a few tears were shed by the kids when it was time to say goodbye! The kids loved going to the kids club and always had a great time. The hotel surroundings were beautiful and had 6 lovely pools very clean. The waterpark on site was a great addition and the kids loved it. The restaurant was buffet in the morning and night with lovely food they had themed nights such as Greek night, Mexican etc There was a snack bar which opened twice during the day which was amazing for the kids. There was always plenty of staff around the resort who were there to help and were very friendly. The weather was fab at the end of may ranging from 28 to 30’s hotel was a nice walk from faliraki beach which had plenty of sun beds and a lovely beach with sand and a clear warm ocean. Overall we had a fantastic holiday and would definitely go back and recommend the Cyprotel hotel.
We have just come back from a family holiday to cyprotel hotel amazing holiday all the staff so friendly and helpful especially the kids club staff and the animation staff my kids loved them all and was sad to leave they made you feel like family luke,jo,shauna,michaela,aylish,megan,filip and the other staff are brilliant with kids and will help with any problems.
Feedback To all the team at cyprotel, thank you so much for our stay, we had an amazing time and didn't want to leave. The staff are all amazing and a big shout out to the kids club guys Luke joanne and shauna for their amazing team effort with all the kids. We enjoyed every minute of it and can't wait to come back. All the staff work so hard and so kind and friendly and it was such a welcoming place to be. Keep up all your hard work and I wish you all the best for the future. Lots of love Charlotte and Andreas xxxx
- Close to Faliraki Beach
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Faliraki Beach is within a mile (2 km) of Cyprotel Faliraki - All Inclusive, and other popular sites like Anthony Quinn Bay are within a couple of miles (3 km). This 356-room, 4-star property has 3 outdoor pools along with a free water park and 2 restaurants.
Enjoy dining at La Terace, one of 2 onsite restaurants. You can get a quick energy boost at the coffee shop/café.
A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a balcony or patio, a minibar, and free bottled water.
Guests of Cyprotel Faliraki - All Inclusive have access to 3 outdoor pools, a free water park, and a children's pool. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a fitness center, free WiFi in public areas, and a free kid's club.
Reviews from Trip Advisor
50.0% of guests recommend this hotelTotal of 627 reviews