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The Heidelberg Exzellenz Hotel

3.5 star property
Hotel in Heidelberg, near Heidelberg Castle

Choose dates to view prices

Photo gallery for The Heidelberg Exzellenz Hotel

Lobby sitting area
Meeting facility
Front of property
Restaurant
Triple Room | 1 bedroom, individually decorated, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rohrbacher Straße 29, Heidelberg, BW, 69115
  • University of Heidelberg Old Campus
    ‪15 min walk‬
  • Marktplatz
    ‪3 min drive‬
  • Heidelberg Castle
    ‪4 min drive‬
  • Mannheim (MHG)
    ‪13 min drive‬

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Room options

View all photos for Studio (2 People)

Studio (2 People) | 1 bedroom, individually decorated, desk, iron/ironing board

Studio (2 People)

9.6 out of 10
Exceptional
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, individually decorated, desk, iron/ironing board

Triple Room

9.4 out of 10
Exceptional
(10 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business center

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Single Room

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Double Single Use

  • Sleeps 1

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About the neighborhood

Heidelberg

Located in Weststadt, The Heidelberg Exzellenz Hotel is adjacent to Neckar Valley-Odenwald Nature Park and within a 10-minute stroll of Schatzkammer. This 48-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and express check-in.

What's nearby

  • University of Heidelberg Old Campus - 15 min walk - 0.9 miles
  • Karl Theodor Bridge - 3 min drive - 1.1 miles
  • Marktplatz - 3 min drive - 1.1 miles
  • Heidelberg Castle - 4 min drive - 1.1 miles
  • University of Heidelberg New Campus - 4 min drive - 1.7 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪Coffee Nerd - ‬6 min walk
  • ‪Mahlzeit - ‬5 min walk
  • ‪Arbil Imbiss - ‬6 min walk
  • ‪Fresko - ‬5 min walk
  • ‪McDonald's - ‬5 min walk

About this property

The Heidelberg Exzellenz Hotel

Hotel in Heidelberg, near Heidelberg Castle
Guests of The Heidelberg Exzellenz Hotel enjoy access to free WiFi in public areas, conference space, and a business center. Self parking is offered for EUR 15 per night. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include phones, ironing boards, and desks.

Languages

English, German

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The price is $124
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 9 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • 1 step to reach entrance
  • Elevator (28 inch wide door)

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

Is a free cancellation option available at The Heidelberg Exzellenz Hotel?

The Heidelberg Exzellenz Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do close to The Heidelberg Exzellenz Hotel?

This hotel is situated in Weststadt, just steps from Neckar Valley-Odenwald Nature Park, and within a 10-minute walk of Körperwelten Museum and Schatzkammer. You'll also find Heidelberg University Library and Neckarwiese less than a mile away.

Is there parking available at The Heidelberg Exzellenz Hotel?

Yes, parking is offered for EUR 15 per night.

Does The Heidelberg Exzellenz Hotel have a casino at the property?

No, The Heidelberg Exzellenz Hotel doesn't have a casino.

Will I find an indoor pool at The Heidelberg Exzellenz Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Heidelberg Exzellenz Hotel?

Couples will appreciate amenities at this hotel, including a pillow menu in each guestroom plus kitchenettes and minibars in some.

Does The Heidelberg Exzellenz Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Heidelberg Exzellenz Hotel have a restaurant with a breakfast menu?

The Heidelberg Exzellenz Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will The Heidelberg Exzellenz Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Heidelberg Exzellenz Hotel for a fee of EUR 10 per pet, per night.

Does The Heidelberg Exzellenz Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Heidelberg Exzellenz Hotel?

The closest major airport to The Heidelberg Exzellenz Hotel is Mannheim (MHG), which is 10.6 mi away (24 minutes by car).

Are there rooms with balconies that I can book at The Heidelberg Exzellenz Hotel?

No, there aren't any guestrooms with balconies at The Heidelberg Exzellenz Hotel.

The Heidelberg Exzellenz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 263 out of 438 reviews
Rating 8 - Good. 146 out of 438 reviews
Rating 6 - Okay. 21 out of 438 reviews
Rating 4 - Poor. 4 out of 438 reviews
Rating 2 - Terrible. 4 out of 438 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

shirin

Traveled with group, Traveled with partner
Liked: Amenities
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

kamran

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at the Heidelberg Exzellence Hotel

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay for football

A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
Stayed 2 nights in Jan 2025

6/10 Okay

Jason

Stayed 2 nights in Jan 2025

10/10 Excellent

kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!
Stayed 2 nights in Dec 2024

6/10 Okay

Nawal

Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a studio room which had a kettle, fridge etc. Staff were great. It is located within walking distance of the old town and the train station but in a quiet neighbourhood
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Triple room was quite large, had comfortable beds, funky lighting and a functional bathroom with good hot water supply. There was a portable air conditioner provided. Kitchenette did not have a microwave or cooking utensils, but still useful. We enjoyed the daily breakfast (17 euros). Staff were all very friendly and efficient. Short 5 min walk to transport and amenities. Quite a bit further to the old town, bridge and castle
Stayed 3 nights in Sep 2024

10/10 Excellent

ENFU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff, not the best location, 18 minutes walk from the train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Walking distance to old city, wuth plenty of shops and great food. Parking on street could be a challenge, i was looking .
Stayed 1 night in Sep 2024

8/10 Good

Gerald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to all amenties, clean hotel, nice reception, beds are a bit small but comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Rupa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean hotel with sizable room, we were 3 guests staying in a room. The bathroom was well equipped and there was AC for the summer days. The staff were very helpful in storing our luggage after checkout. The checkin time is 2 PM which was a bit late for us, as we had travelled a long distance, would be nice to have a earlier checkin time
Stayed 1 night in Aug 2024

10/10 Excellent

LIFENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big room and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, 10mins walk to old town, 20mins walk to castle.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadiia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the location was under some construction and it made it challenging for us to locate the hotel. Parking was available on the street and we were able to purchase a parking pass for 5 euro. The hotel is simple, the shower is deep, and the beds are hard. The portable AC was welcomed, but be forewarned there's no central air here.
Stayed 1 night in Jul 2024

10/10 Excellent

Mishell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Enjoyable stay

Clean and comfortable hotel. Minimal staff contact as we never had breakfast so only check in (Handed an i pad) and checkout done manually. The staff were helpful and courteous when we did have contact. Only downside was the rooms were very hot even with the large fan that was supplied. apart from that a very comfortable stay. A 15 minute to many shops and nice restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

MICAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this property! It was perfect :)
Stayed 1 night in Aug 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was no AC. Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

Kaustubh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the place was conveniently located near the station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs elevator and ac
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

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