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The Heidelberg Exzellenz Hotel

3.5 star property
Hotel in Heidelberg, near Heidelberg Castle

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Photo gallery for The Heidelberg Exzellenz Hotel

Restaurant
Front of property
Lobby sitting area
Meeting facility
Triple Room | Individually decorated, desk, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Rohrbacher Straße 29, Heidelberg, BW, 69115
  • Place, Heidelberg University Library
    ‪15 min walk‬
  • Place, University of Heidelberg Old Campus
    ‪15 min walk‬
  • Place, Heidelberg Castle
    ‪4 min drive‬
  • Airport, Mannheim (MHG)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio (2 People)

Studio (2 People) | Individually decorated, desk, iron/ironing board, free WiFi

Studio (2 People)

9.6 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business center

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Individually decorated, desk, iron/ironing board, free WiFi

Triple Room

9.4 out of 10
Exceptional
(12 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Heidelberg

Located in Weststadt, The Heidelberg Exzellenz Hotel is adjacent to Neckar Valley-Odenwald Nature Park and within a 10-minute stroll of Schatzkammer. This 48-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and express check-in.

What's nearby

  • Körperwelten Museum - 6 min walk - 0.4 miles
  • Heidelberg University Library - 15 min walk - 0.8 miles
  • University of Heidelberg Old Campus - 15 min walk - 0.9 miles
  • Heidelberg Castle - 4 min drive - 1.1 miles
  • Marktplatz - 4 min drive - 1.1 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪Indian Grill House - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Schrieder’s Restaurant - ‬3 min walk
  • ‪Darwisch - ‬1 min walk

About this property

The Heidelberg Exzellenz Hotel

Hotel in Heidelberg, near Heidelberg Castle
Guests of The Heidelberg Exzellenz Hotel enjoy access to free WiFi in public areas, conference space, and a business center. Self parking is offered for EUR 15 per night. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include phones, ironing boards, and desks.

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Dec 26 - Dec 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 9 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • 1 step to reach entrance
  • Elevator (28 inch wide door)

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

Is a free cancellation option available at The Heidelberg Exzellenz Hotel?

The Heidelberg Exzellenz Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do close to The Heidelberg Exzellenz Hotel?

This hotel is situated in Weststadt, just steps from Neckar Valley-Odenwald Nature Park, and within a 10-minute walk of Körperwelten Museum and Schatzkammer. You'll also find Heidelberg University Library and Neckarwiese less than a mile away.

Is there parking available at The Heidelberg Exzellenz Hotel?

Yes, parking is offered for EUR 15 per night.

Does The Heidelberg Exzellenz Hotel have a casino at the property?

No, The Heidelberg Exzellenz Hotel doesn't have a casino.

Will I find an indoor pool at The Heidelberg Exzellenz Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Heidelberg Exzellenz Hotel?

Couples will appreciate amenities at this hotel, including a pillow menu in each guestroom plus kitchenettes and minibars in some.

Are there hot tubs at The Heidelberg Exzellenz Hotel?

No, there isn't a spa tub at this hotel.

Does The Heidelberg Exzellenz Hotel have a restaurant with a breakfast menu?

The Heidelberg Exzellenz Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will The Heidelberg Exzellenz Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Heidelberg Exzellenz Hotel for a fee of EUR 10 per pet, per night.

Does The Heidelberg Exzellenz Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Heidelberg Exzellenz Hotel?

The closest major airport to The Heidelberg Exzellenz Hotel is Mannheim (MHG), which is 10.6 mi away (24 minutes by car).

Can I book a room with a balcony at The Heidelberg Exzellenz Hotel?

No, there aren't any guestrooms with balconies at The Heidelberg Exzellenz Hotel.

The Heidelberg Exzellenz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 278 out of 459 reviews
Rating 8 - Good. 151 out of 459 reviews
Rating 6 - Okay. 22 out of 459 reviews
Rating 4 - Poor. 4 out of 459 reviews
Rating 2 - Terrible. 4 out of 459 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beautifully unique and large rooms, comfortable heat control in the winter, and a great shower/tub. It's an old building so noise travels between rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Pete

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in, a beautiful hotel with lovely architecture, easy walk into the town centre. Parking is on street around the hotel but a very quiet area so no worries regards security. Stunning city to visit, this was the perfect overnight stop.
Stayed 1 night in Sep 2025

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Nawal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert, Warrington

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Timara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Valerie, BROKEN ARROW

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking
Stayed 1 night in Jun 2025

10/10 Excellent

Steph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Stayed 3 nights in Jun 2025

6/10 Okay

Stephanie

Liked: Property conditions & facilities
The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
Stayed 3 nights in Jun 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Conrad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shopping and old town. The room was great (included kitchenette!)
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was the most perfect place to stay. Large, modern rooms all located in a great location.
Stayed 3 nights in May 2025

8/10 Good

Becky

Stayed 1 night in May 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg Visit

Convenient hotel for centre of Heidelberg. We were able to explore on foot from here without the need for public transport. Lots of cafes and restaurants nearby but hotel was just away from the centre in a reasonably quiet neighbourhood. Staff were friendly but quite anonymous…we didn’t need anything in particular during our stay so only saw them at check-in and out. Parking is just across the road, hidden away in an enclosed area of a side street.
Stayed 3 nights in May 2025

10/10 Excellent

Kimberley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
Stayed 3 nights in Apr 2025

10/10 Excellent

shirin

Traveled with group, Traveled with partner
Liked: Amenities
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

kamran

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at the Heidelberg Exzellence Hotel

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay for football

A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
Stayed 2 nights in Jan 2025

6/10 Okay

Jason

Stayed 2 nights in Jan 2025

10/10 Excellent

kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!
Stayed 2 nights in Dec 2024

6/10 Okay

Nawal

Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a studio room which had a kettle, fridge etc. Staff were great. It is located within walking distance of the old town and the train station but in a quiet neighbourhood
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

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