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The Heidelberg Exzellenz Hotel

3.5 star property

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Photo gallery for The Heidelberg Exzellenz Hotel

A restaurant with round tables, white chairs, and chandeliers.
A hotel lobby with a reception desk, two pink armchairs, a sofa, and large windows with a view of the street.
Front of property
A spacious conference room with a large wooden table, multiple chairs, a projector screen, and a television.
Triple Room | Desk, iron/ironing board, WiFi (free), individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry

Explore the area

View in a map
Rohrbacher Straße 29, Heidelberg, BW, 69115
  • Place, Heidelberg University Library
    ‪15 min walk‬
  • Place, University of Heidelberg Old Campus
    ‪17 min walk‬
  • Place, Heidelberg Castle
    ‪6 min drive‬
  • Airport, Mannheim (MHG)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

A modern bedroom with a dark wooden bed, a patterned wall, and sheer curtains.

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

A modern hotel room with a wooden floor, a bed with white linens, a purple armchair, a TV mounted on the wall, and a patterned curtain.

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio (2 People)

A modern hotel room with a large bed, bedside lamps, a nightstand, and a decorative wall piece.

Studio (2 People)

9.6 out of 10
Exceptional
(14 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio (1 Person)

A compact hotel room with a bed, a desk with a chair, a television, and a lamp.

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

A modern hotel room with a large bed, two bedside tables, and a window with curtains.

Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Heidelberg

Located in Weststadt, The Heidelberg Exzellenz Hotel is adjacent to Neckar Valley-Odenwald Nature Park and within a 10-minute stroll of Schatzkammer. This 48-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and express check-in.

What's nearby

  • Heidelberg University Library - 15 min walk - 0.8 miles
  • University of Heidelberg Old Campus - 17 min walk - 0.9 miles
  • Neckarwiese - 18 min walk - 1.0 mile
  • Heidelberg Castle - 6 min drive - 1.7 miles
  • Marktplatz - 6 min drive - 1.7 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪Indian Grill House - ‬2 min walk
  • ‪Café Fresko - ‬5 min walk
  • ‪Espresso Perfetto Heidelberg - ‬6 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Ristorante Da Mario - ‬5 min walk

About this property

The Heidelberg Exzellenz Hotel

Guests of The Heidelberg Exzellenz Hotel enjoy access to free WiFi in public areas, conference space, and a business center. Self parking is offered for EUR 15 per night. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include phones, ironing boards, and desks.

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Aug 9 - Aug 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • 1 step to reach entrance
  • Elevator (28 inch wide door)

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

The Heidelberg Exzellenz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 287 out of 474 reviews
Rating 8 - Good. 157 out of 474 reviews
Rating 6 - Okay. 22 out of 474 reviews
Rating 4 - Poor. 4 out of 474 reviews
Rating 2 - Terrible. 4 out of 474 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lucienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located E
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Hendrik

Very helpful reception, very clean room and excellent breakfast
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Verified review

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
It was the most perfect place to stay. Large, modern rooms all located in a great location.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy walking to the castle and shopping area.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

shirin

Liked: Amenities
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to Old City; castle, shopping and great dining.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Exzellenz was Excellent!
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at the Heidelberg Exzellence Hotel

Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to all amenties, clean hotel, nice reception, beds are a bit small but comfortable
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in, a beautiful hotel with lovely architecture, easy walk into the town centre. Parking is on street around the hotel but a very quiet area so no worries regards security. Stunning city to visit, this was the perfect overnight stop.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and staff very friendly.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Kaustubh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the place was conveniently located near the station.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and good Service!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and convenient location
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
A great value and the staff was exceedingly friendly. I’d definiertem stay here again.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shopping and old town. The room was great (included kitchenette!)
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beautifully unique and large rooms, comfortable heat control in the winter, and a great shower/tub. It's an old building so noise travels between rooms.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and convenient location in a quiet area. Very walkable.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

MICAH

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this property! It was perfect :)
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time here

We absolutely love the breakfast there. Better than most hotels…super friendly staff!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Mishell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Stayed 2 nights in Aug 2024