Fiesta Inn Reynosa3.0 out of 5.0
Recent guest reviews
Stayed at this hotel 3 years ago and could not believe how poorly maintained it is. The shower had trash from previous guest (razor and soap), carpet was dirty, towels old and rough, definitely needs attention from Posadas group, bring your own towels if you stay here
What a joke at over 1100 pesos. And the name Fiesta Inn has so much going for it but the management here is less than worthy than the property. The restaurant we hung out in was sweating hot, the lounge was a wreck and closed, as we awaited to get an available room. As if they were busy. The room's AC did not work much, even after making a call to the front desk we never got below 72F in 14 hours. Pure crap in this part of Mexico. NO cold water in the shower, trying to cool off a bit in the afternoon. I mean when you move the handle to cold, nothing comes out. Hot water was great if you have some shrimp to cook. The restaurant was like 12 year olds were running the show. It took over 30 minutes to get a drink ..... and we were the only people there! A total and complete train wreck from start to finish. The managers of Fiesta Inn need to come in and clean house.
The hotel staff was extremely courteous and understanding! When we ordered room service, the food was very delicious and delivered in a timely manner. We had a total of 3 rooms and we were all very close to each other, which was very convenient for us.
Time has come for the first negative review Apon arrival and check in, the prices are not as the unit adverizes on several speciality sites, such a Booking.com. but, ok.... we do understand that sometimes there are some delays in the updating of these sites. The room was simply not cleaned out after the previous guestes, beds was done fresh and all, but garbage bins still with bottles and other garbage, hallways were dirty.... To end the one night experience, I was charged for breakfast........ this was the tip of the iceberg.... one hotel i will never visit again....... The only posive note is the atitude of the people in the restaurant, friendly and helpfull. Thanks to those ......
Nice place to stay, the only disvantaje is that was full of police officer and that is not good in a place like Reynosa, because the violence that remains in that city. The room where clean, the staff is friendly and the food is very good
I do not remember if I had reviewed this location, but if I did i would like to do it again, this hotel brand keep the level of service in all several of its location Fiesta Inn is not an exception, the hotel is not very big neither the rooms but they have all you need, ill start with the frontdesk crew they are very atentive and try to solve all your request, the next thing is the room , clean, and everything was working well, my only complaint is the matress they seem quite old and you can even feel the springs; the best thing is the food , yes they a very decent menu, they have room service, and the breakfast buffet is soo good excellent combination of healthy options and mexican delicatesses.
Since I had such great experience in the past with verious Fiesta locations in Mexico I decided to visit the Reynosa location. I was very pleased with the staff and room. The location was easy to get around the town from and the hotel offers a local taxi service-very friendly and secure. My few days in Reynosa were uneventful and I enjoyed my entire trip. If I could have changed something would have been to have a heated pool available since during my visit the water was to cold to enjoy! Otherwise no complaints. I used the local taxi service and negotiated great prices with the drivers. Used the local bus terminal to get to and from McAllen to Reynosa-only $4.00 each way.
This hotel was just what was expected from a chain hotel. The service was very average, the food also and the rooms were typical hotel fare - clean and functional (but they did have a nice desk chain which is unusual). The place overall was clean and the gym was quite large with good quality equipment in it. It's main drawback really is that it is not very close to any mall/restaurant/shop, and so to eat outside of the hotel you have to take a cab - and after a few meals there you will want to eat out!
A fine place to stay with professional courteous staff, very clean and a feeling of roominess. Front desk staff speaks English well. Restaurant serves a wide array of items - all of good quality, and not overpriced for the class of hotel. Restaurant staff speaks very little English, but works hard to understand and provides excellent service. Never had a problem with wireless connectivity in my clean and comfortable room.
The hotel looks nice, the rooms are OK and everything is very clean, and most of the staff do an excellent customer service. The hotel is near to some restaurants and a big mall. They have wireless internet connection, but it is not very strong, I had to keep moving in my room to get some reception. The food is good for a two days visit, but when I had one week, all the food tasted the same, no variety whatsoever, and I had to ask three different clerks for a detailed statement of my stay in the hotel, to compare to it to the charge they made to my credit card after the first week. This is a good hotel if you are out all day and only come to sleep.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Fiesta Inn Reynosa places you 6.6 mi (10.7 km) from Nuestra Senora de Guadalupe Parish and 7.8 mi (12.6 km) from Reynosa Cultural Park. This 127-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Santa Ana National Wildlife Refuge is also within a 30-minute drive.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.
All of Fiesta Inn Reynosa's 127 rooms are air-conditioned and have an array of amenities, including coffee makers, ceiling fans, and desks. Guests can enjoy free WiFi and cable TV. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries.
Guests of Fiesta Inn Reynosa have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a kids' club, and express check-in.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 143 reviews