Holiday Inn Reynosa Zona Dorada3.0 out of 5.0
Recent guest reviews
We were lost in Mexico and saw this Holiday Inn! Without hesitation we were greeted warmly and directions were given to us. Julio was tremendous, promoting us to stay there next time and based on the welcome, we just may do that. We had lunch in the Agave restaurant and it was delicious!!! Go there for sure if you are heading to the business park. Service was fantastic and the food portions very generous. Everyone enjoyed there meal and it was top notch!
There where hairs in the bathroom before unpacked, definitely not what it used to be 5 years ago, nice Area but it's a shame it dropped its standard for the price it leaves so much to ask for. Recommend to inspect the room before staying here again.
We stay here often when in town. Clean, safe. Small exercise room. Nice pool area. We eat breakfast across the street at Cafe Paris, which has the cafe lechero. Hotels.com gives the best price thus far.
Expensive for being an average, I didn't pay it thou. Breakfast was not free. Kind of lower high, but less than what the company paid for. Then I have to write more to summit the review, like if I was going to go more into details, so here is a handful of nothing.
While not outstanding, this place does not leave a bad impression either. Its leading quality is its proximity to the business park, which removes the necessity to cross the border/bridge every day back to Texas (thus saving 1-2 hrs of commute per day).
Visit the room, make sure everything works, lights, AC, toilet, shower, hot water, etc. 24 hours and 5 complaints to fix a leaky toilet, two days stay never got hot water. worse, they knew about both conditions when room was rented and not alone as other guests in same situation Reasonable restaurant, friendly people. will i go back? No
friendly staff good for the price very good food close to anything you need from the outside
This is an HI franchise operation, by some local Mexican operator. It shows. The outside and the lobby are fine. But the room I had was dowdy, with makeshift repairs to the bathroom and plumbing. Open the faucet, and out comes 'water' — and the unmistakable smell of [---]. Dinner was OK-to-good; with a notably helpful waiter. Breakfast was inedible. There were 9 hot dishes on offer, all suffering from added Jalapeno peppers. Yes — even in the scrambled eggs. I managed to find some muesli mix which - once I'd filtered out all the peanuts - was edible. That was it. Then the fun started; I couldn't check out. Every time they tried to put through one of my credit cards, it came back 'Rejected'. I phoned both my banks; both confirmed that they had not rejected any payments - because they had not received any payment request. It took 30 minutes then, and a further hour later on, before they had to admit that their connection to the credit card centre was not working. Overall, Reynosa is one the nastiest maquiladora towns I've seen. And this hotel did not improve things much.
This seemed like a logical choice for us. A safe, Americanized hotel chain that should be comfortable. On first inspection everything was fine. The hotel itself is of good grade. The outside areas are well kept, the lobby was nicely decorated. On first entering our room we noticed the nastiest smell like an over-run septic system. That smell was coming from the toilet, the shower, the sink. Apparently this hotel has problems with their sewer system. From the amount of money we paid for our stay we expected a complimentary breakfast at least. This hotel offers none. The pool area is surrounded by an army of mosquitos with nothing to keep them away. No citronella, nothing. Better hotels are around. Choose one of them and skip this disaster until they fix their issues.
I booked this hotel for a visit with family in Reynosa. The hotel was in a good location. Rooms were very nice. Above Average compared to other hotels I have stayed in and I have stayed in a lot for work. The staff was very friendly, as we had 16 of us in 4 rooms. I don't know how many keys we de-activated over the course of 4 days, but every time we needed something from the staff, it was done with a friendly smile. The pool was closed the first day we arrived, but it was promptly opened the next afternoon. The pool was small, but was very refreshing in the midday heat. The restaurant staff was very helpful. They even opened the bar so we could have some drinks during the afternoon by the pool. We felt the breakfast buffet was over-priced at $13.00 per person for food that was average. Overall, we had a great experience at this hotel and are planning to return next year. PS. Even though there are ashtrays on the 2nd floor, It is a Non-Smoking floor.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Holiday Inn Reynosa Zona Dorada places you next to Nuestra Senora de Guadalupe Parish and within 2 miles (3 km) of Old Hidalgo Pumphouse. This 94-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. World's Largest Killer Bee and State Farm Arena are also near this Reynosa hotel.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is available for a fee.
All of Holiday Inn Reynosa Zona Dorada's 94 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Hair dryers, safes, and phones are also standard.
Guests staying at Holiday Inn Reynosa Zona Dorada enjoy an outdoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, 11 meeting rooms, and a business center.
Reviews from Trip Advisor
51% of guests recommend this hotelTotal of 52 reviews