Sandman Hotel Revelstoke2.0 out of 5.0
Recent guest reviews
Stayed here for two nights and had several issues. Toilet was running when we got into the room and loose tobacco was strewn on the desk. For some reason, maid service never cleaned our room for the second night. An older lady at the front desk was surly and not helpful.
My husband and I stay at the Sabdman the second week of September. On arrival to the Room the initial appraisal was updated and okay. However, we soon realized the toilet and bathroom floor had not been cleaned nor the floors vacuumed. There was a pair of someone's dirty socks under the drapes and q-tips on the floor. P The furniture had not been dusted. I spoke to the front desk, they didn't have another room to offer but would have house keeping clean for us asap. We wen out and when we came back the room had been vacuumed and dusted and bathroom cleaned. The area of the microwave over and under still was not done. Left a note for housekeeping the next morning and the job was done. The halls and stair wells in the building we were in needed cleaning and updating.
We recently spent the night at this hotel, if you can all it that. We were put in the back part of the hotel that was suppose to be non-smoking but it wreaked of old stale cigar and pipe smoke. The floor was dirty and there was no elevator even though I had my 80 year old mother with me. On first glance the rooms looked ok but discovered at bedtime that the rooms were filthy and there was no phone in the room. When I brought that up to the General Manager the next morning he gave me his email to send him the pics I had taken but when I tried to send it, guess what, no such email exists. Will never stop here again! P.S. The power went off twice and I had to listen to the smoke detectors beep all night.
We stayed for one night. The room was updated, as was the bathroom. There is a pool and Lukewarm "hot tub". Still enjoyable without the hot,hot tub!. Beds are comfy and the pillows are great. Highlight of the hotel is the staff. All staff we came in contact with was friendly and approachable. We'll stop in again if I'm revelstoke last minute 🙂 Thank you.
Revelstoke is a good place to spend the night if you are traveling between Jasper and Kamloop. However this hotel is old and you can tell from the condition of the hallways, the rooms, and the linens. They were very busy when we came and the staff at the front desk seemed to have their hands full. They seemed irritated when we asked where to find our room. This place has no restaurant, but there is a Denny's close by. When we went for dinner, Denny's had a long line of people waiting to register their names. The alternatives were the McDonalds, Tim Hortons and A&W across the main road.
Only stayed 1 night on a walk up. The front desk people very friendly and accommodating. The room was clean and quiet. Beds were comfortable. The price was way less expensive that of the Best Western next door!!
We have stayed in this establishment before and I was happy to see the renovations. Our room had been renovated to some degree but the furniture was old and well worn. The bed however was lovely. Décor is very pleasing to the eye. |On the downside, the drinking glasses in the room had been used and not replaced although they had covers on them indicating that they had been cleaned. The light bulb in the floor lamp was missing and the worst part was that I got locked in the bathroom. The handle was broken on the inside. Unfortunately my husband had gone out to run a few errands so I was stuck in the bathroom until he returned an hour later. The bathroom in itself has been remodelled and was lovely with a rain showerhead. Upon checking out I mentioned to the staff about the bathroom and they were most apologetic and gave me a reduced rate for the room which was much appreciated. Room is equipped with a fridge and microwave. There is a "Denny's" Restaurant on site which is helpful, not too many eating establishments here. The pool is quite large and does also have a hot tub.
Hotel staff at check in were great. Room was clean and comfortable,everything in room worked just fine comfortable beds and had a good A/C unit. Close to gas with a convenience store and fast food near by.
We stayed for a night in Revelstoke location on August 6th, the suite was big enough for my family and felt like we're just at home. However, our concern was the cleanliness. In the morning, we were about to make coffee we noticed that the coffee maker and coffee mugs weren't cleaned. The coffee filter was still there with mold and the mugs with stains. I took a picture of it for proof. The bed sheet was crumpled (looks like it was used) and when I called in about it, management says that there is something wrong with the presser. But shouldn't they at least informed the guest upon arrival though to avoid something like this?
When we arrived I was pleased with the initial appearance of our room . When I walked into the bathroom I noticed the toilet wasn't clean . Fecal matter on the toilet seat and stain in the toilet . The floor was dirty with what looked like coffee stains. I called the front desk to alert them of the issue - they responded with the assurance that cleaning staff would be prompt to rectify the issue . This never happened . The other issue was the swimming pool . It was clean and well maintained but the temperature was unreasonably cold .
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Within a short walk of Revelstoke Golf Club, Sandman Hotel Revelstoke is within a mile (2 km) of Revelstoke Railway Museum. This 173-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi. Near ski lifts, the hotel is also close to Revelstoke Museum and Archives and Grizzly Plaza.
For your convenience, a cooked-to-order breakfast is served each morning for a fee. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
All of Sandman Hotel Revelstoke's 173 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.
Guests staying at Sandman Hotel Revelstoke enjoy an indoor pool, a fitness center, and a spa tub. There's free parking and a ski shuttle. The 24-hour front desk has staff always at the ready. Other amenities at this ski hotel include free WiFi in public areas, a business center, and laundry facilities.
Reviews from Trip Advisor
49% of guests recommend this hotelTotal of 308 reviews