Reunion Wyndham Extra Holidays

"La propiedad era vieja los alrededores no bonitos. No me gusto."

"The house was very nice, although the walls looked like cardboard. It was very comfortable and modern, but cleaning is NOT included; it's only available upon request 24 hours in advance and costs approximately $80 USD + tax per day. If you want clean sheets, it's another $10 USD + tax. If you go in winter, be prepared to shower with lukewarm water. There's an additional $10 USD + tax per day for a baby crib, and another extra fee for extra towels. The "included" water park was closed. At reception, they refused my packages that arrived before my arrival, even though I called a few days in advance to let them know they were coming. And by the way, it was $10 USD + tax per package! They literally want to charge extra for everything. What bothered us the most was the $150 USD penalty at checkout for leaving some glasses in the kitchen sink and a trash bag in the bedroom. When I called, they said I didn't follow the instructions, even though their instructions stated it was recommended, not mandatory. I think $150 USD was excessive for just a small trash bag and Glasses in the kitchen sink. What kind of 4-star hotel expects you to clean your room and take out the trash yourself, and then charges you a fine for leaving glasses in the kitchen sink, I've never experienced anything like that in a hotel. We were really disappointed. "

"Desaforrunadamente el area de parque de qgua y piscina estaba en remodelacion desde moviembre y no fuimos avisados Este punto era importante para nuestro viaje"