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Rimondi Grand Resort & Spa

5.0 out of 5.0

Recent guest reviews

We booked a holiday to this "5*" resort for last year as it was my partners 30th birthday - we don't usually stay in 5* resorts however as it was a special occasion we decided to splash out as I wanted to treat him. Upon arrival we were taken to our room with the help of a porter, it was 1am so everywhere was very quiet and there were very few staff working. I had paid for probably one of the most expensive suites on the resort - a two storey maisonette with private pool. To say we were disappointed was a huge understatement! The room was nothing like it was advertised on the website, the room smelt like paint, there were stains all over the sofa, the TV did not work and the staff had put some food in our fridge for our arrival and it had already began to smell. I complained but was told that due to the time they would not be able to do anything. The next morning, I spent trying to explain things with the management of the hotel and was continuously fobbed off. After standing my ground, the staff finally agreed to change the room to the one I had actually booked (as this room was suitable for a family, they didn't think it was necessary for a couple to be in there - even though I had paid a considerable amount for that room!!) We were moved the following afternoon, which felt like a huge relief, however, the private pool (the reason the room costs so much) wasn't even usable! It kept draining and I kept telling the staff that it was only half full and they agreed to refill it but they chose to refill it late afternoon/evening which meant by the time morning came, it had drained again!!!! Sadly, we didn't use it once, it was more like a paddling pool rather than a private pool. The food and alcohol is very average! On a plus, the view and location is amazing!! But the hotel is not 5*, I'd rate it 3* as it was nothing better than anywhere I've stayed before - except it hit my bank account much harder! I really wouldn't recommend this hotel if you're looking for a better than average holiday!

Spacious,luxury hotel rooms. Each presents a different ambience with a rich decor. Located in the heart of Crete giving the option to reach the nicest beaches such as Elafonisi. Bar dionisos offers classic and creative coctails.

Very pleasant welcome from everybody. It is the second time in Rimondi. The hotel exceeded our expectations. It's fabulous and has a home feeling to it. You feel like a family member. An outstanding hotel with exceptional staff. Staff were so nice and take great pride in their hotel. Woul love to visit again.

I was impressed at how tranquil the hotel was. I booked directly through the hotel's website and got an amazing secluded villa with a private pool. I really enjoyed my stay in Greece. The service is excellent and delivers everything you expect. The location is perfect. Upon arrival time I received a coupon-spa with a special offer to enjoy... Hotel was excellent and definitely go back.

The hotel provides a suave and delightful atmosphere that we will remember. Our room was spacious and elegant for two persons. It offered a seperate bedroom with one king bed, a living room with a sofa , a sizeable bath room with seperate bath and a shower. Magesting and fascinated. The ideal place for a special and memorable event.

Have stayed a couple of times as we visit Crete every three months. This hotel provides the highest level of service. High hygiene standards. Food is heavenly. If there is room for improvement we could suggest to eliminate all the plastic toiletries bottles soap, shampooand conditioner dispensers mounted right on the wall.

Stayed here for five nights in October and enjoyed almost every minute. Variety of food, attentive staff, clean facilities. The only problem I had was that our "private pool" was barely private and barely a pool. It was completely over looked on both sides and from above and it was only about 6 feet across. Apart from that the place is great.

It was so good. We passed an excellent time. The room was comfortable with a king size bed. Breakfast, lunch and dinner were to die for... The staff were so proffesional....the best service we've had ever... If you want a clean and nice place this is the ideal for staying in...

A real paradise!!! The Rooms are clean, large and luxurious. This is the third time we’ve stayed at Rimondi. All kinds of service was good and very friendly. Just a perfect hotel with the best service...

We spend two weeks at this hotel. It is situated in the middle of Crete. The hotel provides a shuttle bus service to the beach and vice verca. The closest small town Platanias is about 7 km. For visiting Rethymno you need about 10 minutes by car and 20 by bus. The hotel is new and well decorated. It offers 4 swimming pools and in case that you like the privacy you are able to book or be upgraded to a villa with a private pool. That we did. We asked for an upgrade to a villa at a low extra cost. We were absolutely satisfied from the rooms to the restaurant.

Nea Magnisia Rethymnon Crete Island

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Rimondi Grand Resort & Spa places you 12 mi (19.3 km) from Fortezza Castle. This 5-star resort has 121 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. Rethimno Kart and Spilies Beach are also nearby.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

The 121 rooms are soundproofed and have an array of amenities, including balconies or patios, minibars, and laptop-compatible safes. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Memory foam beds sport pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

Guests of Rimondi Grand Resort & Spa enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available on request) for EUR 85 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include a children's pool, a spa tub, and a sauna.

Reviews from Trip Advisor

Trip Advisor aggregated rating

75.0% of guests recommend this hotel

Total of 774 reviews