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The City Hotel & Suites

3.0 star property

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Photo gallery for The City Hotel & Suites

Executive Suite | Terrace/patio
Daily buffet breakfast (EUR 8 per person)
Outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas, sun loungers
Reception
Executive Suite | Premium bedding, down comforters, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
24 Dimokratias, Rethymno, Crete, 741 00
  • Place, Rethymnon Town Hall
    ‪3 min walk‬
  • Place, Rethymnon Venetian Port
    ‪9 min walk‬
  • Place, Rimondi Fountain
    ‪10 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪81 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Suite

Superior Suite | Premium bedding, down comforters, in-room safe, desk

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Terrace/patio

Executive Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Rethymno

Rethymnon Town Hall is within a 5-minute walk of The City Hotel & Suites while other popular sites like Rethymnon Venetian Port are within a 15-minute stroll. This 3-star hotel welcomes guests with 16 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Rethymnon Town Hall - 3 min walk - 0.2 miles
  • Rethymnon Venetian Port - 9 min walk - 0.5 miles
  • Rimondi Fountain - 10 min walk - 0.6 miles
  • Town Beach - 10 min walk - 0.6 miles
  • Fortezza Castle - 14 min walk - 0.8 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 72 min drive

Restaurants

  • ‪Κόκκινος - ‬6 min walk
  • ‪Vivliothiki Cafe - ‬6 min walk
  • ‪Theorist - ‬4 min walk
  • ‪Espresso-bar - ‬6 min walk
  • ‪Anthos | Cafe Restaurant - ‬6 min walk

About this property

The City Hotel & Suites

Guests of The City Hotel & Suites enjoy an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include express check-in, a terrace, and laundry facilities.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, refrigerators, and coffee makers.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 8 per person
  • A poolside bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 1106832

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May 02 to October 15.
  • Pool access available from 10:30 AM to 6:30 PM.

Property is also known as

The City & Suites Rethymnon
The City Hotel & Suites Rethymnon
The City Hotel & Suites Hotel Rethymnon
The City Hotel & Suites Hotel
The City Hotel & Suites Hotel
The City Hotel & Suites Rethymno
The City Hotel & Suites Hotel Rethymno

Frequently asked questions

Is a free cancellation option available at The City Hotel & Suites?

The City Hotel & Suites offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The City Hotel & Suites?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at The City Hotel & Suites on May 10, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The City Hotel & Suites?

Located steps from Rethymnon Town Hall, this hotel is in Rethymno, and within a 10-minute walk of Port of Rethymnon and Rethymnon Municipal Garden. You'll also find Rethymnon Venetian Port and Town Beach less than a mile away.

Will I be able to park at The City Hotel & Suites?

Yes, uncovered self parking is offered for free at the hotel.

Does The City Hotel & Suites feature a casino on the premises?

No, The City Hotel & Suites doesn't have a casino.

Is there an indoor pool at The City Hotel & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:30 AM and 6:30 PM and the seasonal pool will be open from May 02 until October 15.

What will couples enjoy most about a stay at The City Hotel & Suites?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at The City Hotel & Suites?

No, this hotel doesn't have a spa tub.

Does The City Hotel & Suites have a restaurant with a breakfast menu?

Yes, The City Hotel & Suites serves buffet breakfast each morning for a surcharge from its snack bar.

Does The City Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at The City Hotel & Suites.

Are there connecting rooms at The City Hotel & Suites?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The City Hotel & Suites?

The closest major airport to The City Hotel & Suites is Ioannis Daskalogiannis Airport (CHQ), which is about 22.6 mi away.

Can I book a room with a balcony at The City Hotel & Suites?

Yes, every guestroom at The City Hotel & Suites comes with a balcony and some offer pool views.

The City Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Judy

Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Staff & service

Walkable to town

Breakfast was nice. Easy parking. Be aware! We were stung in the neck, arm and thigh by a bed bug. Should wear pajamas with long sleeves and long pants
Stayed 2 nights in May 2025

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!!! It was in such a great location, amazing breakfast, walkable to everything and rooms were cozy and clean! Staff is so so friendly and helpful, really can’t say enough great things, would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place for couples young and not so young,it's spotlessly clean, a warm welcome every time you enter by a lovely lady who has time to have a conversation.The breakfast is worth setting you up for the day really fantastic.Irenei who is responsible for organising the breakfast, also reception, organising taxis, is a wonderful young lady very competent snd super friendly personality. We had a fabulous holiday and woulc have no hesitation in recommending this gem of an hotel.
Stayed 9 nights in Aug 2024

10/10 Excellent

shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and kind hotel was a very pleasant room was excellent shower was great location for beach and the old town are ideal would definitely stay here again. Thanks to all the staff for making are stay so very welcoming.
Stayed 10 nights in Jun 2024

10/10 Excellent

Mahdiyyah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel ever. The hotel staff were extremely kind and helpful. They were so patient and understanding. The location is perfect. Just a 15-20 min walk to the old town. Literally at 12 min walk to the beach and all the bars, restaurants and clubs. The best staff and the best location. It was clean and the pool was lovely. Thank you, we love and miss you.
Stayed 5 nights in Jun 2024

10/10 Excellent

Adegone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property owner and staff were super friendly,accommodating.Willing to provide a list of places to see and do.You are minutes to the main Center and the old city.There is a supermarket for your convenience should it be needed.The hotel is fairly new, clean and parking is available.Our first visit to Crete and Rethymno is a fantastic town.Lots to see,eat,and drink.I would re visit and check into this establishment again.Thank you to the staff of The City Hotel and Suites.Travellers from Canada.
Stayed 12 nights in May 2024

10/10 Excellent

Marvin, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY RECOMMENDED! Wonderful service; fabulous breakfast and lovely staff: the best.
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort

Roaming in Crete

Lovely quiet modern hotel. Staff excellent and friendly Pool superb, but surrounding buildings compromise full sun. Walking distance to waterfront beaches and restaurants and Old Town.
Stayed 2 nights in May 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

From the very start till the time we checked out, the staff were very welcoming and attentive to our needs. The hotel was of high quality and the rooms were modern and spacious. The pool was an added bonus. The hotels location is within 5 mins walk to the restaurants and bars and only a 10 min walk to the beach. Overall we had the perfect stay and will 100% be re-visiting in the future.
Stayed 7 nights in Jun 2023

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in nice town

Close to town, nice hotel. Reception lady very welcoming and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel approx 10-15 mins walk from the beautiful Rethymno old town. There was parking immediately outside the hotel which we managed to get a space in most times but is also alternative parking available nearby if not. The room and communal spaces were all very modern and very clean. The pool looked very nice but we didn't get time to go for a swim during our stay unfortunately.
Stayed 4 nights in Aug 2022

10/10 Excellent

Kristen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The City Hotel and Suites was amazing. Great location and a very clean hotel. The staff were absolutely incredible and truly made our stay memorable. Alexander, at reception, was very knowledgeable and helpful. He gave us great recommendations for our stay in Crete, which made planning our trip incredibly easy. All the staff were very kind and accommodating, from before our arrival, throughout our stay. I would highly recommend
Stayed 5 nights in Jul 2022

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Samuel Mesfin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Rethymno

The quality of this hotel starts from it’s very welcoming reception and the on-site free parking. The room was very tidy with comfortable bed and the excellent room accessories. The old town is few minutes walk from the hotel. Comparing the price paid for the hotel and the service rendered, it’s number 1 hotel in Rethymno!!!! Thank you and hope to come back on our next visit to Crete. Samuel
Stayed 1 night in Aug 2021

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very modern hotel in a quiet area in a city center

We had a wonderful stay at this hotel. The hotel is very modern with nicely renovated rooms, located in a quiet area close to old town and a short 10min walk to the beach. Our host Sarah was fantastic, she gaves us many tips on best restaurants and surrounding attractions.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and bed was very comfortable. 5 min walk to old town, so quiet and clean. Stores all around to pickup anything we needed. We had onsite parking, very convenient. Breakfast was good and we could eat inside or outside. Friendly and helpful. Highly recommend.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable, friendly staff, particularly the owner.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here! The staff is friendly and helpful. I asked about diving and Sara at the front desk gave me some suggestions. She later called me in my room to tell me that she’d called a diver friend of hers for even more details. How nice is that?!!! The beds and baths are all super clean and modern. Love the design too. They have some great Italian fixtures and furniture. Easy to walk to Old Town and convenient to restaurants and stores.
Stayed 2 nights in Aug 2019

10/10 Excellent

Stavros

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception , two day turnaround for towels not the best especially in summer . Parking a big problem , the hotel does not have on site and street parking could be streets away .
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint opphold, god beliggenhet.
Stayed 2 nights in Aug 2025

4/10 Poor

Wenche Hoel

Disliked: Cleanliness, staff & service, property conditions & facilities
to av resepsjonistene var serviceminded. Det var fint. Trange rom, lite oppbevaringsplass, dårlig oppfølging av hva som vi trodde skulle være utstyr på rommet. Man fikk enten et rom der det var skygge hele dagen eller sol hele dagen. Bassenget lå i skyggen. Ved bassenget var det ingen stoler/bord, men noen skitne Saccosekklignende saker som bar preg av å være gamle og hjemmelaget. På den positivesiden var det gode håndklær, det var bra frokost og godt trykk på vannet.
Stayed 14 nights in May 2025

6/10 Okay

Tove

Stayed 14 nights in May 2025

10/10 Excellent

Frank en Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel op loopafstand van Old Town. Zeer vriendelijk personeel. Nette kamer met klein koelkastje, senseo apparaat en waterkoker.
Stayed 3 nights in Oct 2024

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