Jo An Palace Hotel

4.0 star property
Art Deco Rethymno hotel connected to the convention center, 6-minute walk to Rethymnon Town Hall

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Photo gallery for Jo An Palace Hotel

Premium bedding, down comforters, pillowtop beds, minibar
Breakfast and dinner served
Interior
Aerial view
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
8 Dimitrakaki Str, Rethymno, Crete Island, 74100
  • Place, Rethymnon Town Hall
    ‪5 min walk‬
  • Place, Rimondi Fountain
    ‪7 min walk‬
  • Place, Rethymnon Venetian Port
    ‪9 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪73 min drive‬

Room options

Economy Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Family Room

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Superior Room

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Rethymno

Jo An Palace Hotel places you within a 10-minute stroll of popular attractions such as Rethymnon Town Hall and Rimondi Fountain. This 70-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace. Centrally located in Rethymno, the hotel is connected to the convention center and also a short walk from Rethymnon Venetian Port and Fortezza Castle.

What's nearby

  • Rethymnon Municipal Garden - 2 min walk - 0.1 miles
  • Rethymnon Town Hall - 5 min walk - 0.3 miles
  • Rimondi Fountain - 7 min walk - 0.4 miles
  • Rethymnon Venetian Port - 9 min walk - 0.5 miles
  • Fortezza Castle - 9 min walk - 0.5 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 77 min drive

Restaurants

  • ‪Skrik | The Good Hood Spot - ‬5 min walk
  • ‪Theorist - ‬6 min walk
  • ‪το γλυκό μου - ‬5 min walk
  • ‪Bankery - ‬1 min walk
  • ‪Πύλη Guora - ‬3 min walk

About this property

Jo An Palace Hotel

Art Deco Rethymno hotel connected to the convention center, 6-minute walk to Rethymnon Town Hall
Jo An Palace Hotel offers an outdoor pool, a sauna, and a rooftop terrace. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for EUR 95 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and minibars are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a sauna.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 753 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a state park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 2 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.
Property Registration Number 1041K014A3155900

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 17 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • Pool access available from 8:00 AM to 8 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Jo Palace
Jo Palace Hotel
Jo Palace Hotel Rethimnon
Jo Palace Rethimnon
Jo Palace Hotel Rethymnon
Jo Palace Rethymnon
Jo-An Palace Hotel Rethymnon, Crete
Jo An Palace Hotel Hotel
Jo An Palace Hotel Rethymno
Jo An Palace Hotel Hotel Rethymno

Frequently asked questions

Is free cancellation available at Jo An Palace Hotel?

Jo An Palace Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Jo An Palace Hotel?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Jo An Palace Hotel on Jan 23, 2026 start from $104.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Jo An Palace Hotel?

This hotel is located in Rethymno, just steps from Rethymnon Municipal Garden and Municipal Garden, and within a short walk of Rethymnon Town Hall. You'll also find Rimondi Fountain and Rethymnon Venetian Port less than a mile away.

Is parking available on site at Jo An Palace Hotel?

No, there isn't parking at the hotel but you'll find free parking nearby.

Is a spa located at Jo An Palace Hotel?

Spa services at the hotel include massages.

Does Jo An Palace Hotel include a casino on the premises?

No, Jo An Palace Hotel doesn't have a casino.

Will I find an indoor pool at Jo An Palace Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8 PM and the seasonal pool is normally open from April until October.

Is Jo An Palace Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Jo An Palace Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Jo An Palace Hotel have a restaurant with a breakfast menu?

Yes, Jo An Palace Hotel serves free breakfast each morning from its restaurant.

Will Jo An Palace Hotel allow pets to stay free of charge?

No, pets aren't allowed at Jo An Palace Hotel.

Are there connecting rooms at Jo An Palace Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Jo An Palace Hotel?

The closest major airport to Jo An Palace Hotel is Ioannis Daskalogiannis Airport (CHQ), which is about 22.3 mi away.

Are there rooms with balconies at Jo An Palace Hotel?

Yes, every guestroom at Jo An Palace Hotel comes with a balcony with some featuring mountain or city views.

Does Jo An Palace Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Jo An Palace Hotel.

Jo An Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 26 reviews
Rating 8 - Good. 7 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 7 nights in Jul 2025

10/10 Excellent

VASSILIOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

Chaya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property exceeded our expectations. The location was perfect. Vaso, at the front desk was great! Very helpful and friendly. We were only there for one night so we didn’t have much time to explore any amenities
Stayed 1 night in Sep 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

ghanem

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great service, ok room

Service: excellent, staff were so great, great communication and attentive to our needs, they packed up breakfast since we had to leave very early I booked a family room expecting comfortable beds for 4 people, I ended up sleeping on this horrible mattress that has this disgusting stain, I’m in so much pain this morning! Also there is no lock on your doors, anyone can just come in if they want to, felt very unsafe especially that were on the roof top ( which sounds great but it’s not) and a bar was above us I assume cause we heard people talking and walking above us
Stayed 1 night in Aug 2023

10/10 Excellent

Albina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Rethymno

Stayed here as part of a larger trip and must say the service I received was great. From them helping to arrange an airport transfer, to a seamless check in and answering any questions about the local area.
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in a good central location. Good facilities and good value.
Stayed 1 night in Oct 2021

10/10 Excellent

xristos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a perfect location!! I highly recommend it!
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning!!  We were one of the first guests to stay at this newly renovated hotel and honestly it is one of the best hotels we have ever seen!!
Stayed 1 night in Jan 2021

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, zentral gelegen. Vielleicht etwas laut, aber mit der Klimaanlage kann man die Fenster nachts geschlossen lassen.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

stephane

Liked: Property conditions & facilities

A éviter et surtout à oublier

Vraiment déçu de cette hôtel 4 étoiles, chambre petite avec un balcon donnant sur le mur d’en face. Au lieu d’un lit double, nous avions deux lits simple collés avec draps simple, pas très romantique. Mais surtout au niveau de la salle de bain pas au top de la propreté (voir photos) et pour finir et ça c’est le pire nous avions la demi-pension et le repas buffet du soir est à fuire. Le plus mauvais repas de tous mes séjours en Grèce. Rien de typique à part les boulettes de viandes qui n’étaient pas bonnes, les frites froides, des pâtes réchauffées plusieurs fois, buffet de desserts que la plupart des autres personnes du restaurant ont laissé dans leurs assiettes et je m’arrête la. Heureusement que je n’avais pris qu’une seule nuit. Je ne comprends pas comme on ose proposer un tel buffet. Les seuls points positif la situation proche de la veille ville et le buffet PDJ Qui est lui plutôt correct. Attention pas de parking pour l’hôtel il faut se débrouiller pour trouver une place dans les rues adjacentes ou payer le parking municipal qui n’est pas cher pour 24h
Stayed 1 night in Jun 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel donde sentirse como en casa

Ante todo agradecer la atención de Eva, Gloria, Maria y la otra chica del restaurante... el personal, lo mejor. Habitación amplia, buen wifi, balcón. Piscina en la terraza con tumbonas. La comida del buffet un poco demasiado para el turista pero había opciones varias. Ubicación genial a 5 minutos de la ciudad vieja pero sin los ruidos e idas y venidas de turistas.
Stayed 1 night in Oct 2023

6/10 Okay

Carola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Mitarbeiter , unser Zimmer war schon ab 13 Uhr fertig . Frühstück war gut, aber einfach. Hotel ist 2 Min zu Fuss zur Innenstadt entfernt . Pool auf dem Dach sehr kalt , aber sehr schön mit dem Blick über Rethymno. Die Dusche im Bad hat eine zu kurze Duschwand, das Bad schwimmt im Anschluss an das Duschen . Unser Zimmer war leider zur Hauptstraße gelegen, extrem laut , man kann kaum schlafen bei offenem Fenster . Geschlossen ist es ok, aber viel zu stickig . Die Klimaanlage macht das Zimmer sehr kalt ., lässt sich leider nicht verstellen . Parplatzsuche ums Hotel eine Katastrophe, da braucht man viel Geduld und Zeit .
Stayed 6 nights in Sep 2023

10/10 Excellent

Celia

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Emelyne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit déjeuner Hôtel de Ville avec difficulté pour se garer Nous sommes restés seulement 1 nuit donc difficile de juger. Chambre petite
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ils font du booking Chambre que nous avions réservée pas dispo L’hôtel était complet On a été indemnisé du fait qu’on s’est plaint Chambre au 1er étage sur rue Très bruyant Appareil de clim sur le balcon très bruyant Piscine sur le toit Eau trop chaude et pas d ombre Petit dej trop de monde Bruyant et pas fameux comme buffet petit dej Pas de parking Nous n’y reviendrons pas
Stayed 1 night in Jul 2023

6/10 Okay

Maria

Liked: Staff & service, property conditions & facilities

Fint hotel, men ikke 4 stjerner

Fint hotel, men morgenmaden var skuffende. Derudover var det en stress faktor for turen at der var få parkeringspladser som ikke udelukkende var til gæster. Ingen lydisolering, så svært af sove.
Stayed 7 nights in Jul 2023

10/10 Excellent

Maria

Stayed 1 night in Dec 2022

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien localisé

Hôtel très bien situé a distance de marche des resto et attractions touristiques
Stayed 1 night in Oct 2022

8/10 Good

Lydwine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’enregistrement a été fastidieux. Nous étions 2 couples et ils n’ont pas retrouvés la réservation pour nos amis. Je regrette qu’il n’y ait pas de bouteilles d’eau dans les chambres. À part cela bon accueil et chambres très confortables
Stayed 2 nights in Jun 2022

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool location, updated hotel.

Great hotel close to the old part of the city with easy access to great resturants and kin distance to beach unless you want to use the cool pool on the roof. Rooms are a little small, we had two rooms, ond had a nice bathroom and closed cupboard to put you things, the other had a very small bathroom and no cupboard. Both were nice rooms and it worked out but was missing to be able to unpack.
Stayed 7 nights in Sep 2021

8/10 Good

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes, modernes Hotel. Sehr zentral gelegen. Geräumiges Zimmer. Das Hotel bietet jedoch keine Parkplätze auf dem Gelände, trotz Angabe auf dem Buchungsportal! Frühstückauswahl relativ gross, jedoch qualitativ nicht sehr gut. Wir haben teils auswärts gegessen. Preis-Leistungsverhältnis aber gut.
Stayed 4 nights in Sep 2021