Room was an excutive with two large queen beds , it was spcious and very clean and all furniture appears to be new , bed was comfotabl , Their reception staff need better training in customer service As they lacked the smile and hospitality attitude that novotel usually has elsewhere in the world ...
This only missed a 5 star rating due to an inadequate air conditioner. Never could get an adequate explanation and even after the technician came it still was weak. Otherwise an outstanding stay with great facilities and employees.
The location is perfect to explore most of Nuernberg. Parking is a slight hassle, but one can drive into the pedestrian zone to unload and the parking structure isn't but 5 minutes of a walk away. Beware of wrong turns. You can only access the hotel lobby via a small elevator in the back of the entrance ...
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