Hotel Rabat3.5 out of 5.0
Recent guest reviews
I can only imagine this hotel was worthy of five stars back in the 60's or 70's. It certainly isn't worthy of that status now. On arrival last night, reception didn't even have my booking. Not a good start but they had plenty of space to accommodate me. My room was very old fashioned with minimal modern facilities and a bed that was hard as nails. Everything looked like it needed to be updated. Breakfast this morning was everything I hoped it wasn't but there was enough to get by until lunch. All of the staff have been incredibly friendly hence the reason it gets three stars rather than two. One to avoid if at all possible.
Decent rooms and location, nice central atrium but very noisy, staff extremely careless, unmindful and lazy - asked twice for a third set of towels , only sent it after 3 hours; at the bar they looked odd at some ladies asking for a glass of wine
I stayed at the hotel for 5 nights. The hotel must have been great at some point of time. But is a little rundown now. The hotel is clean and comfortable but looks shabby as it has not been renovated in a long time. The cupboard in my room smelled of wood smoke and had all my clothes smelling of smoke. On the upside it is located close to the Medina and Chellah. I liked it's locational advantage. And their breakfast is fantastic. in fact all their food was very good.
The first impression is amazing. The hotel looks stunning. Architecture is very impressive and you look forward to explore more. But the moment you start exploring more you feel like this was abandoned last few years, maybe even decades. When I opened my wardrobe, cabinet next to it fell apart. While showering, you have barely some water going out off the shower hose. A card from my room worked like 40% of the time. Each time I have discovered it is not working I had to go down and reprogram it. Gym - I have better one in my home. But not to end on a bad note, food was quite good. Most of it I had really enjoyed.
The hotel looks pretty luxurious from the pictures and from outside but inside the rooms it needs some renovation. When you open a wardrobe you are afraid that doors will fall down or never close again. Plus I asked the reception to bring an iron a few times, and once they brought me an iron with the British cord, which does not fit anywhere, when I asked the reception to change an iron, they never showed up again. Food is good.
We planned to stay in this "luxurious" hotel fir 3 nights but we escaped after one. At first sight you think wow impressing decor and newly renovated rooms. Ok. The first room had no air conditioning. Broken. They moved us to a room that the reconditioning did work. The shower was not renovated by the way in both of them. Finally i take a shower and the shower head broke on my head :) I swear ! and the water splashed all over. The breakfast is nothing to write home about very simple and its served in fact at the lobby near to the reception ?! How strange. To top it we discovered the gym is not open till 10:30 and that the Jacuzzi is broken ! I don't know, just move on. This is not a 5 stars hotel !!!
This is NOT a 5 star hotel by any stretch of the imagination! The rooms are barely 4 star - the first in 2 weeks in Morocco that I have seen mould in the shower. Had to ask for toilet paper, the air conditioning pumps away with no air coming out the vents! On a busy corner so can't have windows open to compensate . No character just an ageing not especially well maintained building.
I am sorry, but I really don't have a lot (any?) positives for this hotel. When I arrived and checked in to my room, the first thing I did after a long flight was to turn on the water. It was brown for the first 10-20 seconds. Not tinted, but rust/dirt brown. I then noticed after taking a shower, that I didn't have a hair dryer in the room. I called the housekeeping staff and they were kind enough to bring one within about 5-10 minutes, but the handle was so sticky, like a year of soda spilling in your car cup holder that is never cleaned. I didn't have a choice, but I wondered what was on it. Then at breakfast the next morning, it was just dirty. It looked like the room hadn't been cleaned since dinner. There were crumbs on the tables/floors and there were probably 30 wine glasses sitting on a table that had the remnants of wine from the night before. I just had a terrible feeling the whole time I was here; I wouldn't recommend it.
Hotel is good , nice colour scheme, breakfast good, location good, but there are some issues: 1. It's not a 5 star hotel as stated by the hotel 2. Reception staff must be trained to handle customers complain, to communicate with other departments and keep customers updated what and when things be sorted out when there is a problem. 3. Although there is a dial to control temperature in room this is deactivated in winter and when aircon is turned on, only blow hot air. So be carefull. We only found out after our room was boiling and one of the electrical personal told us. 4. Because of above they had to change our room after complaining several times and waiting for 2hrs. Thanks to their assistant housekeeper Khadija, who took the responsibility of sorting this out, while the reception guys had no idea. 5. Staff like KHADIJA is a great asset and value to your hotel and I just hope others will be like her once fully trained. GIVE HER A PAY RISE HOWEVER SMALL.
This was a nice hotel, the staff was friendly, and the rooms were clean. They had some nice art and tagines for decor. The WiFi is really poor in the rooms, so mostly we only got it in the lobby. There's some lack of attention to detail - for instance, the shower head in my room was broken. They moved me to another room when I brought it up, but I saw that the next day they had someone else move into the same room.
- Walking distance to Hassan Tower
- Free breakfast
- Free in-room WiFi
- Free parking
Located in Quartier Hassan within a short walk of Hassan Tower, Hotel Rabat is within 2 miles (3 km) of other popular sights such as Royal Palace. This 114-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and free self parking. Centrally located in Rabat, the hotel is also a short walk from Mohammed V National Theatre and Grand Mosque.
Free breakfast is included with your stay. Enjoy dining at Breakfast room, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
Hotel Rabat's 114 air-conditioned rooms provide minibars, safes, and phones. Guests can expect free WiFi and 32-inch plasma TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Desks are also standard.
Guests of Hotel Rabat have access to an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a steam room, WiFi in public areas, and 4 meeting rooms.
Reviews from Trip Advisor
25% of guests recommend this hotelTotal of 277 reviews