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Hotel castillon

Property class: 3

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Photo gallery for Hotel castillon

A room with a vintage car, a chandelier, a bookshelf, and a large arched doorway.
A hallway with a purple wall, a white door with decorative elements, a wooden chair, a purple bookshelf, and a coat of arms on the wall.
A room with three white arched alcoves, each with a small plant on a pedestal.
A hotel room with two beds, a small table with chairs, a ceiling light, and a painting on the wall.
A reception area with a purple and gold ornate desk, a chandelier, a large mirror, and a signboard.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry

Explore the area

View in a map
38 C. Independencia Zona Centro, Ezequiel Montes, QUE, 76680
  • Place, Museo del Dulce
    ‪5 min walk‬
  • Place, Pena de Bernal
    ‪10 min drive‬
  • Place, Vinedos La Redonda
    ‪32 min drive‬

Room options

View all photos for Economy Room

A neatly made bed with a purple headboard, white bedding, and a purple patterned bedspread.

Economy Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

A hotel room with two beds, a television, a painting, and a purple cabinet.

Family Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room

A hotel room with a bed, a table with chairs, and a bathroom visible through an archway.

Comfort Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Classic Double Room

A bedroom with a bed, nightstands, and a dresser.

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room

A neatly made bed with a striped blanket, two bedside lamps, and a small nightstand with a lamp.

Classic Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

A bedroom with a bed, a nightstand, and a wall-mounted fan.

Classic Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

A neatly made bed with a striped blanket, two bedside lamps, and a small nightstand with a lamp.

Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

A hotel room with two beds, each with a purple headboard and white bedding. There are bedside tables with lamps and a small nightstand with a lamp.

Classic Room

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Classic Room

A bedroom with a bed, nightstands, and a dresser.

Classic Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Bernal

Within a short walk of Museo del Dulce, Hotel castillon is within a mile (2 km) of Pena de Bernal. This 9-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.

What's nearby

  • Museo del Dulce - 5 min walk - 0.3 miles
  • Pena de Bernal - 10 min drive - 1.2 miles
  • Viñedos Donato - 19 min drive - 5.7 miles
  • Finca Sala Vivé by Freixenet México - 19 min drive - 5.9 miles
  • Vinedos La Redonda - 32 min drive - 10.1 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 32 min drive

Restaurants

  • ‪Bendita Vendimia - ‬3 min walk
  • ‪Gorditas y micheladas El Negrito - ‬4 min walk
  • ‪Mercado Gastronómico de Bernal - ‬7 min walk
  • ‪Gorditas Doña Jose - ‬6 min walk
  • ‪Bendito Sabor - ‬5 min walk

About this property

Hotel castillon

Guests staying at Hotel castillon enjoy free WiFi in public areas and laundry facilities. Free parking is available if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect to find free WiFi. Relax with a rainfall shower.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: MXN 100 for adults and MXN 100 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 100 for adults and MXN 100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel castillon Hotel
Hotel castillon Ezequiel Montes
Hotel castillon Hotel Ezequiel Montes

Frequently asked questions

Is free cancellation available at Hotel castillon?

Hotel castillon offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Hotel castillon?

This hotel is located in Ezequiel Montes, a short 20-minute walk from Pena de Bernal and also 6 minutes on foot from Museo del Dulce. Finca Sala Vivé by Freixenet México is also within a driving distance of 4.9 mi.

Will I be able to park at Hotel castillon?

Yes, covered self parking is offered for free at the hotel.

Does Hotel castillon include a casino?

No, Hotel castillon doesn't have a casino.

Will I find an indoor pool at Hotel castillon?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel castillon?

Couples will appreciate amenities at this hotel, including a rainfall showerhead in each guestroom plus a private indoor hot tub and a courtyard view in some.

Does Hotel castillon have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel castillon have a restaurant with a breakfast menu?

Hotel castillon offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Hotel castillon allow pets to stay for free?

No, pets aren't allowed at Hotel castillon though service animals are welcome.

Does Hotel castillon have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel castillon?

The closest major airport to Hotel castillon is Queretaro Intl. Airport (QRO), which is 20.3 mi away (32 minutes by car).

Can I book a room with a balcony at Hotel castillon?

No, there aren't any guestrooms with balconies at Hotel castillon.

Hotel castillon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 184 out of 246 reviews
Rating 8 - Good. 43 out of 246 reviews
Rating 6 - Okay. 14 out of 246 reviews
Rating 4 - Poor. 4 out of 246 reviews
Rating 2 - Terrible. 1 out of 246 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, and the rooms were flawless.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I really recommend Hotel Castillon. Location, amenities and service were all excellent. Susana, the owner, was the nicest, helped us book a tour, had breakfast ready for us and tried her best to make us feel at home. Place was clean, well maintained and beautifully decorated. I would definitely stay there again.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff! Clean, spacious room! Great location! 😍
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

The hotel it’s really clean and nice, great service!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a friendly and helpful staff. The location is located within walking distance to the centro histórico and the start of the hike to the peña. I would highly recommend staying at this hotel.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and cozy hotel. Walkable to main part of the town. Great customer service. Very good breakfast.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, centric place in Bernal. Overall the town is very noisy with all-terrain tourist vehicles blasting loud music. Recommend using ear plugs. The hotel was super nice and clean. Staff were very friendly. I would definitely stay here again!
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & quiet, clean room.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property. Parking is small but it works
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Very good location! Rooms were huge!! WIFI a little spotty….
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small Boutique Hotel walking distance from town center. Staff was incredible. Gave us great recommendations. Friendly and so caring. Highly recommend this place
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You should definitely stay there

Amazing hotel!!!! We have been treated like royalty, any little thing that we needed the owner was able to provide for us and much much more! I can’t recommend this place enough!! Super clean room to and beautiful hotel! 11/10
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a plesasant stay. Small hotel, but nice and cozy. Had parking inside, rooms were clean, spacious, had a fan, TV, wifi. The staff is very kind, friendly, and give helpful with recommendations. They greet you with 2 big water bottles, which we appreciated a lot. Very recommended.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Very odd situation… lovely uniquely decorated hotel…. Perfect location.. very clean. But check in was strange.. I did not have Spanish so my error but we managed. Next morning breakfast was not happening and we were given a voucher for a restaurant couple blocks away. Which was just fine in the end. Think being mid-week March it was different. Only one other room booked. So would recommend cause location and cleanliness was exceptional.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Attention was prime
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I like that it is small and quirky and cute looking. It is in a very good location with restaurants, shops, and convenience stores just a short walk away. What I don't like is that the rooms don't have closets, dressers, or cups/glasses, things you don't realize you need until you have to hunt them down. The property also doesn't have an ice machine, which I find very inconvenient.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The young lady who checked us in was efficient and extremely helpful. The interior and exterior of the hotel is run down. The room hadn't been cleaned despite it being an hour past check-in. The room was worn and felt dirty. The walls are thin so that voices, tv's, dogs, music and road noise are easily heard. This is an open motel on a busy street. There was no hot water in the shower and pressure was low. The folded bath mat hadn't been changed and was very dirty. At 4:00 AM there were no lights on anywhere which requires using two staircases in the dark and a high step up/down to the second floor landing level. The hotel lobby was locked. As the driver started the car, a hotel employee ran out to ask about the key, which was left in the room since the lobby wasn't accessible. The property was chosen due to the airport access communicated at the time of booking. It turned out to be no closer to the airport than the Centro Historico area of Queretaro. The town of Bernal was charming, however.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Great location for walking around town. Overall, very quiet. It’s a very simple property but the price was extremely reasonable.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es agradable y cómodo, muy limpio. La atención fue excelente, llegamos por la noche previo aviso y no tuvimos ningún problema con los tiempos de Check in. Solicitamos con anticipación un apoyo en habitación que amablemente nos proporcionaron. Se encuentra a 5 minutos caminando del centro de Bernal. El estacionamiento es reducido pero sobre la calle pueden quedarse vehículos sin riesgo alguno.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar bonito y acogedor. Una muy buena opción para pasar unos días relajados. El personal muy atento y amable y las instalaciones muy bonitas
Stayed 1 night in Jul 2026