The staff was great. Everyone was helpful if you had questions.
Loved the nature & how amazing the staff was
The staff at Shana really shines. Makes the entire experience feel like a big family. From the greeting when you arrive to the service in the restaurant and any interaction with the cleaning staff, they are just great. Breakfast is fabulous with many cook to order options and a lot of wonderful fruit.
Nice location. Close to restaurants and beach. Saw lots of wild life on or near property including tons of monkeys. Adult pool is great and drinks are good. Room is basic but has what you need. Best to get on a higher level. Staff is very friendly. The pool side food is good but dinner is pricey.
Positives: Great view. Monkeys everywhere. Large room with a kitchen made it nice to go shopping and store food/drinks in the fridge. King sized comfortable beds. Nice large pool for the kids to play in. Access to private beach about a 10 minute hike. Negatives: did not like that it was so far from the main road. Resort is built on a hill, so the walk from the room to the pool was a hike either direction. Golf carts available for transportation up and down. Parking is tight, parallel parking. Originally no where close to the room, had to ask for golf cart assistance. The rooms are nice but I noticed multiple defects in the room which just need some TLC (ie broken marble countertop near sink, spots on the bathroom wall, one bath window did not have a lever to lock it closed, the toilet did not flush well (but the water pressure is excellent), the soap dispenser was mounted behind a towel rack, the shower window had a see thru blind, there were two circuit breaker boxes in the shower room, in plain view, the fridge made random whining noises a couple times a day. It could be really nice I just feel like they should pay a little more attention to detail. My only other negative was that the restaurant prices were super high, with no options for like pool side snacks and such. And the sodas are not within walking distance.
This was my first time in Costa Rica and I don't speak spanish. From pre-visit through airport pick-up and return to the airport they were very communicative about everything. They set up my pre-return covid test as well. The location is quite nice and things were much better than I knew to expect. I will most definitely return with my significant other. The location of the resort is nice and you have many beautiful views. My only real problem was inconsistent internet coverage but whenever I needed to get work done when I was there I was able to sign on and do my work. The next time that I go I will take advantage of more of the things that the resort has to offer such as the spa services and I will do more excursions. I am looking forward to the next visit!!!!
Rooms were not consistent
Amazing resort, friendly and helpful staff. Food and drinks were excellent. Bartenders and servers were great. Pool was gorgeous and location to beach and activities in Manuel Antonio was perfect.
A very good experience at Hotel Shana by the Beach. It was a beautiful place and they keep good care of the cleanliness in the room, pool, restaurant. They followed the Covid-19 security rules.
I enjoyed the staff, incredibly helpful. The food was top notch
Like the private beach. Shower doesn’t have a place to put the soap. We have to put soap on the floor not so nice.
Beautiful ocean view and nice walk to beautiful Biesanz beach. All of the staff was very friendly and helpful.
We loved our vacation to Costa Rica. The room was great and so was the staff. Really nice walk down a path to a gorgeous beach. Would recommend to anyone.
Such a beautiful hotel & location. Overlooking a lush green jungle and a beautiful ocean view. Very friendly staff. You will not be disappointed.
Everything about this hotel was perfect! The staff was so accommodating and super friendly!! Michelle at reception was especially amazing. Everyone that helped us went above and beyond to help us. It was close to the beach, great breakfast, wonderful pool and bar, fun events at night and the room was wonderful. I would recommend this hotel to all my friends who visit Costa Rica! The price was a great value and I truly feel that booking this hotel made our vacation the best it could have been!
We had such a great time at Shana By the Beach. The location is perfect. We had a beautiful ocean view overlooking the lush green jungle. The entire staff was extremely friendly and helpful. The food was also amazing; especially the brick oven pizzas. I would highly recommend this hotel to anyone traveling to Costa Rica! ¡Pura Vida!!
We fell in love with Shana By the Beach! The customer service was great and from our arrival they did everything possible to have a relaxing and fun vacation. Perfect for couples or families. My son had a lot of fun !! My son, who has autism, received special attention and love from all the staff. Especially our waitress at breakfast. She was so lovely with him. We are very grateful. :-)
Monky's, Tucan's, private beach, pool bar, service. All excellent.
Shana by the Beach Manuel Antonio places you next to Playitas Beach and within a 10-minute stroll of other popular attractions like Biesanz Beach. This 54-room, 4.5-star hotel has a winery, a full-service spa, and free breakfast.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include balconies, minibars, and coffee makers.
Guests of Shana by the Beach Manuel Antonio have access to a winery, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for USD 190 per vehicle one-way. The front desk has multilingual staff that can help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a children's pool, a gym, and free WiFi in public areas.
The staff was great. Everyone was helpful if you had questions.
Loved the nature & how amazing the staff was
Dear Alejandro:Thank you for choosing our resort and for taking the time to write a review! Shana by the Beach aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Manuel Antonio in the future.
The staff at Shana really shines. Makes the entire experience feel like a big family. From the greeting when you arrive to the service in the restaurant and any interaction with the cleaning staff, they are just great. Breakfast is fabulous with many cook to order options and a lot of wonderful fruit.
Dear Katherine Thank you for your generous feedback. We are thrilled to learn that you found our resort to exceed your expectation. Your kind remarks on our team members are much appreciated. We look forward to welcoming you back to Shana by the Beach for another inspired experience. Warm regards,
Nice location. Close to restaurants and beach. Saw lots of wild life on or near property including tons of monkeys. Adult pool is great and drinks are good. Room is basic but has what you need. Best to get on a higher level. Staff is very friendly. The pool side food is good but dinner is pricey.
Dear Maily, I appreciate you taking a moment to write a review about your experience at Shana by the Beach. We hope to welcome you back soon. Thank you, Andrey Jimenez Guest Relations
Positives: Great view. Monkeys everywhere. Large room with a kitchen made it nice to go shopping and store food/drinks in the fridge. King sized comfortable beds. Nice large pool for the kids to play in. Access to private beach about a 10 minute hike. Negatives: did not like that it was so far from the main road. Resort is built on a hill, so the walk from the room to the pool was a hike either direction. Golf carts available for transportation up and down. Parking is tight, parallel parking. Originally no where close to the room, had to ask for golf cart assistance. The rooms are nice but I noticed multiple defects in the room which just need some TLC (ie broken marble countertop near sink, spots on the bathroom wall, one bath window did not have a lever to lock it closed, the toilet did not flush well (but the water pressure is excellent), the soap dispenser was mounted behind a towel rack, the shower window had a see thru blind, there were two circuit breaker boxes in the shower room, in plain view, the fridge made random whining noises a couple times a day. It could be really nice I just feel like they should pay a little more attention to detail. My only other negative was that the restaurant prices were super high, with no options for like pool side snacks and such. And the sodas are not within walking distance.
Dear Jacob, To begin with, we truly appreciate that you have taken the time to provide us with such a detailed comment about your stay at SHANA by the Beach. We are also glad to learn that your overall experience with us was positive. The entire hotel staff was delighted to have you as our guest and catering to your needs. Regarding your concerns, I have personally passed it on to my team. We thank you for your feedback, as it certainly helps us to provide an improved service further on. We look forward to having you back with us soon. Kind regards, Samir Hotel owner
This was my first time in Costa Rica and I don't speak spanish. From pre-visit through airport pick-up and return to the airport they were very communicative about everything. They set up my pre-return covid test as well. The location is quite nice and things were much better than I knew to expect. I will most definitely return with my significant other. The location of the resort is nice and you have many beautiful views. My only real problem was inconsistent internet coverage but whenever I needed to get work done when I was there I was able to sign on and do my work. The next time that I go I will take advantage of more of the things that the resort has to offer such as the spa services and I will do more excursions. I am looking forward to the next visit!!!!
Dear Michael, We truly appreciate that you have chosen our hotel for your stay in Manuel Antonio. We are also thankful for your excellent review and feedback. It's always great for our entire staff to learn that our guests have enjoyed their stay with us at Shana by the Beach. We are committed to providing a service of excellence, and we take great pride in having exceeded your expectations. In the name of our entire team, I thank you again for your kind words. We would be delighted to welcome you again soon. Kind regards, Samir Hotel owner
Rooms were not consistent
Dear Guest, Thank you for taking the time to give us a review, we hope you enjoy your stay with us and we will try to improve every day to give the best to all our clients Best Regards Servicio al Cliente Hotel Shana by the beach..
Amazing resort, friendly and helpful staff. Food and drinks were excellent. Bartenders and servers were great. Pool was gorgeous and location to beach and activities in Manuel Antonio was perfect.
Dear Guest, We truly appreciate that you have chosen our hotel for your stay in Manuel Antonio. We are also thankful for your excellent review and feedback. It's always great for our entire staff to learn that our guests have enjoyed their stay with us at Le Cameleon. We are committed to providing a service of excellence, and we take great pride in having exceeded your expectations. In the name of our entire team, I thank you again for your kind words. We would be delighted to welcome you again soon. Kind regards, Samir
Hi, We thank you for your nice evaluation, we are so proud to learn that we are doing things the right way. Looking forward to having you on our premises in near future.
Dear Derrick, thank you for your feedback and for choosing Shana by the Beach. We are glad that you enjoyed the service of our staff and that we were able to help you with your questions. We are looking forward to seeing you soon and would be glad if you recommended the hotel to your family and friends.