My son lost his headphones while staying here. He always sleeps with them on, so one morning we left early on a tour and when we got back to the hotel his headphones went missing. Told staff about it but she didn't seem to care she said to keep looking for them.
The location was perfect! The room was beautiful and the food was lovley! Thank you!
The hotel was dirty and had tons of bugs! The bed was rock hard and it was difficult to sleep on.
Nice hotel to stay a couple of days, close to everything even the bus stop
This started off bad when they slipped in extra fees for my 2 daughters, even though we were renting a room for 6. It also said the room had a view. Well a view is subjective but I don't consider the parking lot a "view". The room was very large and surprisingly clean. The beds were comfortable but the A/C in the bedroom was not blowing cold. I reported this to office and they worked on it. The next day the A/c in the bedroom worked but now the one in the kitchen /living area did not. Overall not a bad place to stay and it is convenient but for the money I could have stayed across the street with a beautiful view of the Pacific.
Hotel Mandarina places you within a mile (2 km) of popular attractions like Playitas Beach and Biesanz Beach. This 3-star hotel has 12 rooms and welcomes guests with free breakfast, an outdoor pool, and free self parking.
Free local cuisine breakfast is served each morning from 7 AM to 10 AM.
All 12 air-conditioned rooms provide refrigerators, coffee makers, and ceiling fans. Plasma TVs come with cable channels. Safes are also available.
Guests of Hotel Mandarina enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include laundry facilities and a garden.
My son lost his headphones while staying here. He always sleeps with them on, so one morning we left early on a tour and when we got back to the hotel his headphones went missing. Told staff about it but she didn't seem to care she said to keep looking for them.
The location was perfect! The room was beautiful and the food was lovley! Thank you!
Thank you very much for staying with us ! It is our pleasure to be at your service- Hope to see you again in the near future
The hotel was dirty and had tons of bugs! The bed was rock hard and it was difficult to sleep on.
We are sorry to hear about your issues- We always try to accomodate the needs of our guests if they come and comunicate the situation- We are not sure if you mean the bugs are what is expected to encounter during the rainy season ? We have daily cleaning staff and maintenance so we have to dispute the claim about the hotel being dirty. Our goal is to make sure that our guests are confortable during their stay so we wish you would ´ve approach us with your comments to fix any issues right there and then-
Nice hotel to stay a couple of days, close to everything even the bus stop
This started off bad when they slipped in extra fees for my 2 daughters, even though we were renting a room for 6. It also said the room had a view. Well a view is subjective but I don't consider the parking lot a "view". The room was very large and surprisingly clean. The beds were comfortable but the A/C in the bedroom was not blowing cold. I reported this to office and they worked on it. The next day the A/c in the bedroom worked but now the one in the kitchen /living area did not. Overall not a bad place to stay and it is convenient but for the money I could have stayed across the street with a beautiful view of the Pacific.
Hello. First of all we appreciite your stay with us. When you came to the front desk the receptionist asked you to look for the headphones under the bed or in between the bedding. She also called the cleaning lady inmediately and she told the receptionist she hasn´t seen anything. Your departure was in the early hours the next day (before cleaning staff gets to do the cleaning ) and they actually found the headphones under the bed . Our staff has been working here for many years and they are very honest. People forget stuff in the rooms ocassionally after their departure: books, chargers,. phones etc and everything is keep in case it is claim. We always return the things when it is possible . PLEASE send us you address so we can mail you the headphones - The staff cares very much about our guests and it is our pleasure to be at your service.