Located within a 5-minute walk of Lake Wakatipu, this apartment is within a few miles (5 km) of Queenstown Event Centre. The apartment includes a kitchen, a balcony, and a refrigerator.
Step into this cozy retreat in the heart of Queenstown!
This beautiful 2-bedroom, 2-bathroom apartment offers lakeside living, blending modern comforts with stunning natural beauty.
This spot is perfect for a small family or a small group of friends.
The Space
A townhome set over two levels. The living areas look out to lake and Mountain view.
The layout flows from entry hallway with bedroom and garage access, then open-plan kitchen, dining and living, then balconies front and rear.
Bedrooms: Two Bedrooms with lake and mountain views.
Bathrooms: Two bathrooms. both with standing showers.
Living areas: Open-plan living with heat pump, fireplace and balcony access.
Kitchen: Fully equipped with fridge (373l gross), gas cooktop, oven, microwave, dishwasher, kettle.
External: Balcony off living room with a small fireplace and outdoor seating. Outdoor patio with spa and BBQ (fees apply).
Standard configuration:
Bedroom 1: 1 King Bed
Bedroom 2: 1 Queen Bed
Standard configuration:
Bedroom 1: 1 King Bed or 2 Single Beds
Bedroom 2: 1 Queen Bed
Let us know your preferred configuration at least 3 days before arrival. Changes requested after this time will incur a fee of NZD $100 per bed plus a NZD $10 call-out fee if requested after check-in, which covers our external cleaners coming to rearrange beds and fit new linen.
Guest Access
Guests have full use of the property — kitchen, lounge, bedrooms, bathrooms, and balcony.
The Neighbourhood
This apartment is located on Frankton Road, making it very easy to get to downtown Queenstown or the airport.
Getting Around
Distance from nearest supermarket: Woolworths Queenstown, 30 Grant Road, Frankton — 3.8 km
Distance from Queenstown Airport: 3.4 km
Distance from Queenstown Town Centre: 4.2 km
Distance from The Remarkables: 19.6 km
Distance from Coronet Peak: 19.9 km
Other Things to Note / Good to Know
Stairs: Internal stairs only
Power: Running too many appliances at once may trip the power
Fire alarm: Sensitive, so please take care when cooking and have the extraction fan turned on
Extra linen and a mid-stay clean are available for a fee.
A BBQ can be arranged for NZD $60, covering the gas bottle, BBQ use, and a professional clean afterward.
Baby Bundle (portacot, high chair, baby bath) is available on request for NZD $50.
Please make all requests at least 3 days before arrival — later requests incur an additional NZD $10 call-out fee.
The first round of amenities is complimentary. If you're staying more than 5 days, we'd recommend picking up extra during your stay.
House Rules
Maximum of 4 guests, with children aged 0–2 staying free.
At least one guest must be over the age of 22
No pets, parties, or smoking/vaping indoors — and please, no glitter
This property is in a residential area; quiet hours run from 10:00 PM to 7:00 AM.
Interaction with Guests
Need something in person? Swing by our Guest Lounge at 19B Shotover St, open daily 9am–5pm (closed Christmas Day). Free Wi-Fi and coffee or tea are on us.
Got a late flight out or an early arrival? Drop your bags with us free of charge — after check-out if you're not leaving until later, or before check-in if you've landed early — and go explore hands-free.
Our team is available daily, 9am–5pm. After hours, until midnight, a virtual assistant can help with simple questions.
The apartment is air-conditioned and features a kitchen, 2 bathrooms, and a balcony, and there's space to spread out with 2 bedrooms. Other standard amenities include a washing machine, a coffee maker, and an ironing board.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before 10:00 AM
Special check-in instructions
You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools
Pets
This property doesn't allow pets
Children and extra beds
Children allowed: ages 0-17
Events
No events allowed
Smoking
Smoking is not permitted
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Check-in: 3:00 PM
Check-out: 10:00 AM
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Onsite parties or group events are strictly prohibited.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
Property is also known as
hello-queenstown-3-TIERS-LANE
Frequently asked questions
What can I see close to this apartment?
This apartment is located in Queenstown within a short 5-minute walk of Lake Wakatipu. You'll also find Queenstown Gardens and Queenstown Beach within a short drive.
Is there parking available at Tiers Serenity & Spa | Panoramic Queenstown Views?
Yes, there is a garage.
Is this apartment adjacent to a casino?
No, this apartment is not connected to a casino.
Will I find an indoor pool at this apartment?
No, this apartment doesn't have an indoor pool; however, there is a hot tub.
What will couples enjoy most about a stay at Tiers Serenity & Spa | Panoramic Queenstown Views?
Couples staying at this apartment will appreciate amenities like a kitchen as well as a hot tub and concierge services.
Are there hot tubs at Tiers Serenity & Spa | Panoramic Queenstown Views?
No, there isn't a spa tub at this apartment.
Does this apartment offer breakfast?
No, this apartment doesn't offer breakfast.
Will this apartment allow pets to stay for free?
No, pets aren't allowed at this apartment.
Are there connecting rooms at Tiers Serenity & Spa | Panoramic Queenstown Views?
No, this apartment doesn't feature connecting guestrooms.
What is the closest airport to this apartment?
The closest major airport to this apartment is Queenstown Intl. Airport (ZQN), which is 2.4 mi away (5 minutes by car).
Are there rooms with balconies at Tiers Serenity & Spa | Panoramic Queenstown Views?
Yes, every apartment at Tiers Serenity & Spa | Panoramic Queenstown Views comes with a balcony and some offer lake and mountain views.
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had such a lovely stay at The Tiers! The place was homely, cosy, and had everything we needed for a comfortable stay. It was well equipped with all the little touches that made it feel like home. The view was definitely the highlight — waking up to that stunning scenery each morning was unforgettable. We loved relaxing in the spa, and enjoying drinks outside by the fire pit is an absolute must! A huge thank you to the friendly team at Hello Queenstown for their great communication and for making everything so easy from check-in to check-out. We’d definitely stay here again and highly recommend it to anyone visiting Queenstown!