Aparthotel

Oaks Queenstown Shores Resort

4.5 star property
Luxury aparthotel with area shuttle service and a 24-hour front desk

Choose dates to view prices

Photo gallery for Oaks Queenstown Shores Resort

Balcony
Premium bedding, desk, iron/ironing board, WiFi
Exterior
Exterior
50-inch LCD TV with digital channels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
327-343 Frankton Road, Queenstown, 9197
  • Place, Queenstown Gardens
    ‪3 min drive‬
  • Place, Queenstown Mall
    ‪3 min drive‬
  • Place, Skyline Queenstown
    ‪4 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Room options

Room (Hotel)

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Hotel (No Housekeeping)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom, Lake View

  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom, Lake View (No Housekeeping Service)

  • 592 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Bedrooms, Lake View

  • 1012 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

Room, 2 Bedrooms, Lake View (No Housekeeping Service)

  • 1012 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

Apartment, 3 Bedrooms, Lake View

  • 1259 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Apartment, 3 Bedrooms, Lake View (No Housekeeping)

  • 1259 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Penthouse, 4 Bedrooms

  • 1776 sq ft
  • 4 bedrooms
  • Lake view
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Twin Beds

Penthouse, 4 Bedrooms (No Housekeeping)

  • 1776 sq ft
  • 4 bedrooms
  • Lake view
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Twin Beds

Apartment, 2 Bedrooms (Lake Side)

  • 1012 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Apartment, 2 Bedrooms (Lake Side, No Housekeeping)

  • 1012 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Penthouse, 2 Bedrooms

  • 807 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Penthouse, 2 Bedrooms (No Housekeeping)

  • 807 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Apartment, 3 Bedrooms (Lake Side)

  • 1259 sq ft
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

Apartment, 3 Bedrooms (Lake Side, No Housekeeping)

  • 1259 sq ft
  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

Penthouse, 3 Bedrooms

  • 1399 sq ft
  • Partial lake view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

Penthouse, 3 Bedrooms (No Housekeeping)

  • 1399 sq ft
  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 3 King Beds

1 Bedroom Lake View Apartment

  • Sleeps 2

2 Bedroom Lake View Apartment

  • Sleeps 4

4 Bedroom Penthouse

  • Sleeps 8

Hotel Room

  • Sleeps 2

2 Bedroom Penthouse Spa

  • 1012 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

2 Bedroom Penthouse Spa (No Housekeeping)

  • 1012 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Penthouse, 4 Bedrooms (Spa)

  • Sleeps 8
  • 4 King Beds OR 3 King Beds and 2 Twin Beds

Penthouse, 4 Bedrooms (Spa, No Housekeeping)

  • Sleeps 8
  • 4 King Beds OR 3 King Beds and 2 Twin Beds

2 Bedroom Lake Side

  • Sleeps 4

2 Bedroom Penthouse

  • Sleeps 4

3 Bedroom Penthouse

  • Sleeps 6

3 Bedroom Lake Side

  • Sleeps 6

2 Bedroom Penthouse Spa

  • Sleeps 5

4 Bedroom Penthouse Spa

  • Sleeps 8

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About the neighborhood

Queenstown

Within a short walk of Lake Wakatipu, Oaks Queenstown Shores Resort is within 2 miles (3 km) of St Josephs Parish. The 84 rooms at this 4.5-star aparthotel include dining areas, refrigerators, and electric kettles.

What's nearby

  • Queenstown Gardens - 3 min drive - 1.4 miles
  • Queenstown Mall - 3 min drive - 1.6 miles
  • TSS Earnslaw Steamship - 3 min drive - 1.6 miles
  • Skyline Queenstown - 4 min drive - 1.8 miles
  • Kiwi and Birdlife Park - 4 min drive - 1.8 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 6 min drive

Restaurants

  • ‪Cookie Time - ‬3 min drive
  • ‪“Life’s a Grind” Coffee - ‬3 min drive
  • ‪Novotel Queenstown Lakeside - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪KFC - ‬3 min drive

About this property

Oaks Queenstown Shores Resort

Luxury aparthotel with area shuttle service and a 24-hour front desk
Oaks Queenstown Shores Resort features WiFi in public areas and express check-out. If you drive, self parking is NZD 15 per day, and there's also a free area shuttle. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets.
Each apartment is heated and features a dining area. Guests can expect to find WiFi and a 50-inch LCD TV with digital channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, an electric kettle, and a phone. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Beach

  • Beach nearby

Ski

  • Cross-country skiing nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the apartment: WiFi (NZD 5 per 24-hour period)
  • Available in some public areas: WiFi (NZD 5 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 2 km
  • Car recommended
  • Covered self parking on site (NZD 15 per day; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Electric kettle
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 27 for adults and NZD 27 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 50-inch LCD TV with digital channels
  • Stereo

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the mountains
  • In the suburbs
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Ski storage
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 84 units
  • Towels (changed on request)
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from December 1 2021 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 1 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 27 for adults and NZD 27 for children
  • Fee for in-room wireless internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Covered self parking fee: NZD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Oaks Shores
Oaks Shores Apartments Queenstown
Oaks Shores Queenstown
Oaks Shores Hotel Queenstown
Oaks Shores Apartments Apartment Queenstown
Oaks Shores Apartments Apartment
Oaks Shores Apartment Queenstown
Oaks Shores Apartment
Oaks Shores Apartments
Oaks Shores Hotel Queenstown
Oaks Shores
Oaks Queenstown Shores
Oaks Queenstown Shores Resort Aparthotel
Oaks Queenstown Shores Resort Queenstown
Oaks Queenstown Shores Resort Aparthotel Queenstown

Frequently asked questions

Is free cancellation available at Oaks Queenstown Shores Resort?

Oaks Queenstown Shores Resort provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What is there to do close to Oaks Queenstown Shores Resort?

This aparthotel is located in Queenstown within a short 11-minute walk of Lake Wakatipu. You'll also find Queenstown Gardens and Queenstown Beach within a short drive.

Will I be able to park at this aparthotel?

Yes, covered parking is offered for NZD 15 per day with in/out privileges. You'll find a max of 1 space per unit.

Does Oaks Queenstown Shores Resort include a casino?

No, Oaks Queenstown Shores Resort doesn't have a casino.

Is there an indoor pool at Oaks Queenstown Shores Resort?

No, there is no indoor pool at this aparthotel.

Is Oaks Queenstown Shores Resort a good place to stay for couples?

At this lakeside aparthotel, amenities that appeal to couples include premium bedding, fireplaces in some apartments, as well as a 24-hour front desk.

Are there hot tubs at Oaks Queenstown Shores Resort?

No, this aparthotel doesn't have a spa tub.

Does Oaks Queenstown Shores Resort have a restaurant with a breakfast menu?

Oaks Queenstown Shores Resort offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Does Oaks Queenstown Shores Resort allow pets to stay free of charge?

No, pets aren't allowed at Oaks Queenstown Shores Resort though service animals are welcome.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Oaks Queenstown Shores Resort?

The closest major airport to Oaks Queenstown Shores Resort is Queenstown Intl. Airport (ZQN), which is 3.2 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Oaks Queenstown Shores Resort?

Yes, some apartments at this aparthotel offer either a balcony or a patio where guests can enjoy lake or mountain views.

Reviews

Oaks Queenstown Shores Resort Reviews

8.2

Very Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 619 out of 1445 reviews
Rating 8 - Good. 489 out of 1445 reviews
Rating 6 - Okay. 191 out of 1445 reviews
Rating 4 - Poor. 94 out of 1445 reviews
Rating 2 - Terrible. 52 out of 1445 reviews

Reviews

10/10 Excellent

GREGORY DANIEL

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with kids as we had 2 rooms with bathrooms very nicely renovated.parking wasn't great as new building was under construction staff where great and shuttle was a bonus
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony, Brookwater

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although under construction still great place.
Stayed 5 nights in Jun 2025

8/10 Good

Sharisse

Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were spacious, clean and modern. I loved the lighting in the bathroom as well as the rain shower. Even though I didn't book a 'lake view' room, I still had a nice little view of the snowy mountains and lake with a little balcony. The heating was fabulous! Floor heating, a heatpump and a wall heater if you need it. Since I just booked a standard hotel room, I was pleasantly suprised to have a microwave, Nespresso machine, dishes and a decent fridge. The location was great for public transport as bus stops were very close to the top of the driveway. The complimentary shuttle to and from Queenstown city was fantastic! Make sure you call in advance to book your seat on a shuttle as they can fill up. One thing that was a bit of a downer is that you can hear noise through the interconnecting door. My room had a door that connected to a larger room next door.. I could hear their TV loudly until about 1am as well as clear conversations. I needed to put on some earbuds to be able to sleep. I can't imagine that all rooms are like this though. I would have spoken to the front desk however it was only bothering me for one night as people were very quiet the following night. Prior to booking, I luckily went directly onto the Oaks website and read that their restaurant/bar/gym were all closed due to the current construction and the reception is in a temporary location. I am sure everything will be even more wonderful once the construction is complete!
Clean, modern bathroom. Just as the website advertised.
Spacious room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Randall

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Amenities, property conditions & facilities
Lots of construction going on, but this only was a hassle for parking and access if you have a large vehicle, absolutely no construction noise in rooms at all. Once in, the room was amazing. Warm, amazing location and views to die for. right on the lake and access to walking track
Stayed 5 nights in Jun 2025

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated rooms, excellent view, friendly staff. Loved every moment of our trip. Bed was comfy. Definitely recommend. will stay here again for sure. Renovation was going on but not bothering to us. Car park was a bit challenging at times. Make sure to get a car park pass.
Stayed 7 nights in Jun 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place would highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Shweta

Stayed 3 nights in Jun 2025

10/10 Excellent

Fallon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Oaks Shores are currently part way through a major renovation. The renovated rooms are of a high standard. The 2 bedroom lake view apartment was perfect for our stay of 4 friends. Very spacious and well equipped with incredible views. The carpark and temporary reception area is not ideal but we note this is only temporary while to rest of the renovation is completed. We will definately be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Izaac

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

vedran

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A great hotel with great staff. Views and location are amazing. Highly recommend.

10/10 Excellent

Quoc An

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lake view good, a bit further from town, but complamentary shuttle available for pick up and drop off to town.
Stayed 4 nights in Apr 2025

4/10 Poor

Adam

Disliked: Cleanliness
Booked the property through Wotif. Upon arrival, we found the property to be under construction. No restaurant, no parking and no spa. At the time of booking, this was not reflected on the Wotif website. Upon arrival, we were informed by the manager of Oaks that they are not responsible for “4th and 5th party booking agents”. The room itself is was lovely, no complaints. However, the room service was poor. If one or two items of clothes were left on a bed, we came back to the room to find a not saying that staff could not make the bed.
Stayed 6 nights in Apr 2025

10/10 Excellent

Wanda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The suites were immaculate and quiet, along a beautiful walking trail by the lake. While some of the facilities are under renovation, they were transparent about this when I reserved a suite. Despite renovations, it was very quiet and clean. The only concern was a sewer smell in and around the property in the evenings.
Stayed 5 nights in Mar 2025

6/10 Okay

Guoqi

Disliked: Amenities
Still under construction and the rooms are modern and well equipped. However, little to no amenities, and 30-40min walk from town. Once construction is done I know it will be better.
Stayed 2 nights in Mar 2025

6/10 Okay

Marie

Traveled with family
Disliked: Property conditions & facilities
Staff on departure were very unhelpful
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, room comfort
Great place to stay, rooms were beautiful, but wasn’t many parks so had to park elsewhere. Very steep walking down to reception
Stayed 2 nights in Mar 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place overall
Stayed 7 nights in Feb 2025

6/10 Okay

Amy

Disliked: Cleanliness
It’s in a beautiful but somewhat inconvenient location unless you have a car. Staff are spread thin. Long waits for check in and check out and they don’t always answer if you call etc… difficulty scheduling the shuttle, cleaning was ok but not great and while the suites are wonderful, the regular rooms are just ok.
Stayed 2 nights in Mar 2025

4/10 Poor

Dennis

Liked: Cleanliness
Disliked: Property conditions & facilities
The property is under construction. The entry to the property is a construction entrance. We received no advance warning of this situation and would not have stayed here if we knew in advance. Almost no parking available.
Stayed 2 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, amenities
Gorgeous area, nice rooms. Under construction and horrible smell of sewage… transportation is also an issue and while they have a shuttle it isn’t ez to use or convenient— they are reluctant to give anccess to it and make it difficult to reserve and it must be reserved.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Great location with beautiful scenic mountains and lake.The resort was great excellent staff were very friendly attended to all your needs. One bedroom apartment very big comfortable bed, great experience would highly recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ramila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and comfortable- just what we were hoping for
Stayed 1 night in Feb 2025

2/10 Terrible

Zahin

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025