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New Orleans Hotel

3.5 star property

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Photo gallery for New Orleans Hotel

Front of property
A bar area with a variety of liquor bottles, wine glasses, and a beer tap.
A living room with a stone fireplace, plaid furniture, and a blue accent wall.
Superior Double Room, 1 Queen Bed | Iron/ironing board, WiFi (free), bed sheets
A restaurant with a bowling lane, wooden tables, and chairs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Bar

Explore the area

View in a map
27 Buckingham Street, Arrowtown, 9302
  • Place, Lakes District Museum
    ‪2 min walk‬
  • Place, Arrowtown Chinese Settlement
    ‪3 min walk‬
  • Place, Millbrook Resort Golf Course
    ‪7 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪18 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

A hotel room with a bed, a chair, a nightstand, and two wall-mounted lights.

Basic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Iron/ironing board, WiFi (free), bed sheets

Superior Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Apartment

A modern living room with a flat-screen TV, a round mirror, a dining area with a table and chairs, and a cozy seating area with a sofa and cushions.

Comfort Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Arrowtown

New Orleans Hotel places you next to Lakes District Museum and within a 5-minute walk of other popular sights like Arrowtown Chinese Settlement. This 9-room, 3.5-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a terrace.

What's nearby

  • Lakes District Museum - 2 min walk - 0.1 miles
  • Arrowtown Chinese Settlement - 3 min walk - 0.2 miles
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 7 min walk - 0.4 miles
  • Tobins Track - 10 min walk - 0.6 miles
  • Millbrook Resort Golf Course - 7 min drive - 1.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 19 min drive

Restaurants

  • ‪11th Avenue by Frank’s - ‬10 min drive
  • ‪Wolf Coffee Roasters - ‬1 min walk
  • ‪Ayrburn - ‬4 min drive
  • ‪Arrowtown Bakery - ‬1 min walk
  • ‪The Fork and Tap - ‬2 min walk

About this property

New Orleans Hotel

Guests staying at New Orleans Hotel enjoy free WiFi in public areas, a terrace, and a fireplace in the lobby. A stay here includes free offsite parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Electric kettles, ironing boards, and free tea bags/instant coffee are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge

Restaurants on site

  • New Orleans Hotel

Things to do

  • Billiards/pool table
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for NZD 30.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-9 PM
  • Check-out: 10 AM
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel New
Hotel New Orleans
Hotel Orleans
New Orleans Hotel Inn
Orleans Hotel
Orleans New
New Orleans Hotel Arrowtown
New Orleans Arrowtown
New Orleans Hotel Arrowtown
New Orleans Hotel Inn Arrowtown

Frequently asked questions

Are free cancellation options available at New Orleans Hotel?

New Orleans Hotel offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at New Orleans Hotel?

As of Aug 3, 2026, prices found for a 1-night stay for 2 adults at New Orleans Hotel on Aug 6, 2026 start from $223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to New Orleans Hotel?

This hotel is located in Arrowtown, just steps from Off The Wall Gallery and Lakes District Museum, and within a short walk of Crown Range. You'll also find Arrowtown Chinese Settlement and Arrow River less than a mile away.

Will I be able to park at New Orleans Hotel?

No, there isn't parking at the hotel but you'll find free parking.

Does New Orleans Hotel include a casino?

No, New Orleans Hotel doesn't have a casino.

Is there an indoor pool at New Orleans Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at New Orleans Hotel?

Couples staying at this hotel will appreciate amenities like a bar/lounge plus some guestrooms include a mountain view and free WiFi.

Does New Orleans Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does New Orleans Hotel have a restaurant that serves breakfast?

No, New Orleans Hotel doesn't have a restaurant that serves breakfast.

Does New Orleans Hotel allow pets to stay for free?

Yes, pets stay free at New Orleans Hotel and the property also provides food and water bowls for pets.

Does New Orleans Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to New Orleans Hotel?

The closest major airport to New Orleans Hotel is Queenstown Intl. Airport (ZQN), which is 10.6 mi away (19 minutes by car). Another top airport is Wānaka Airport (WKA), which is around 25.1 mi away.

Can I book a room with a balcony at New Orleans Hotel?

Yes, some guestrooms at this hotel offer a deck/patio where guests can enjoy mountain and courtyard views.

New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 240 reviews
Rating 8 - Good. 95 out of 240 reviews
Rating 6 - Okay. 46 out of 240 reviews
Rating 4 - Poor. 27 out of 240 reviews
Rating 2 - Terrible. 10 out of 240 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Roger

Liked: Cleanliness, amenities
Our stay was very good. The room was quiet and the bed comfortable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice modern room. Pretty quiet considering location. Would return.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities in middle of Arrowtown. Large free car park located behind the hotel. Discount offered on bar and food
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Pavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was as expected from the photos and description.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying at this venue, very friendly staff and great food.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, right in the middle of Arrowtown. Would definitely stay there again
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Bill

Liked: Cleanliness, amenities, property conditions & facilities
The rental was spotless and staff friendly
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Tessa

Liked: Cleanliness, property conditions & facilities
Good location and price point. Good size room and staff were friendly. Only aspect is it is very noisy, even when the bar is closed you can hear everyone walking around outside and showers etc from other rooms.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old pub. Food amazing. Room was good with view or river. Hosts were the best!!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
We had the apartment, which was wonderful and a good value. Bedrooms a little hot at night. Terrible parking because of the time of year. Wonderful little patio.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Marc

Disliked: Amenities, property conditions & facilities
Disappointing stay and Wi-Fi non existent, sky tv connection was in and out and hard to watch anything so a bleak stay. Room was very basic. Location is good tho.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Loriley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Town was really cool to walk through, good coffee/breakfast options, good lunch options, good dinner options. Good shops to check out and explore. Everyone was nice and will definitely go back for another visit.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful. They went out of their way to help. The food was awesome. I would definitely stay there again. I would also highly recommend to anyone. The bus into Queenstown was a 1 minute walk. Very convenient
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Amy

Very central
Stayed 1 night in May 2025
Verified review

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Had all we needed but was a bit noisy. Handy location.
Stayed 1 night in May 2024
Verified review

6/10 Okay

anthony p

Liked: Cleanliness, staff & service

Good value for money

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
You’re right in the middle of the central part of Arrowtown, everything is on your doorstep. The hotel had a great open fire, in the bar area, old world charm
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, we arrived early but allowed access to room so we could leave our bags. Great to have use of a magnifying mirror in bathroom. Awesome time Thank you
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was close to everything in town, just walk out onto the street. It is very convenient with a resturant and everything I needed. There is also a postshop in walking distance. You don’t have to walk far for walking tracks.
Stayed 1 night in May 2025
Verified review

8/10 Good

Doreen

Liked: Amenities
Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Leasa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

RYOTA

It was OK.
Stayed 1 night in Dec 2024