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Hilton Queenstown Resort & Spa

5.0 star property

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Photo gallery for Hilton Queenstown Resort & Spa

Exterior
32-inch LCD TV with cable channels, TV
Breakfast and dinner served
Lobby sitting area
32-inch LCD TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Place, Remarkables Park Town Centre
    ‪17 min walk‬
  • Place, Frankton Beach
    ‪3 min drive‬
  • Place, Queenstown Event Centre
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪18 min walk‬

Room options

View all photos for Deluxe King Room With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room With Lake View

  • Sleeps 2

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2

View all photos for Deluxe Twin Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room with Lake View

  • Sleeps 2

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, soundproofing

Accessible Room

  • Sleeps 2

View all photos for Two Bedroom Deluxe Residence With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Relaxation)

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • Lake view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • Resort view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite) | View from room

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(21 reviews)
  • Lake view
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • Resort view
  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Residence)

Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • Resort view
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Residence)

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)
  • Lake view
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

9.0 out of 10
Wonderful
(12 reviews)
  • Lake view
  • 1076 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, minibar, in-room safe, soundproofing

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2

View all photos for Wakatipu Suite with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Wakatipu Suite with Lake View

  • Sleeps 2

View all photos for Relaxation King Room

Premium bedding, minibar, in-room safe, soundproofing

Relaxation King Room

  • Sleeps 2

View all photos for Two Bedroom Residence with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Residence with Lake View

  • Sleeps 4

View all photos for One Bedroom Residence

Premium bedding, minibar, in-room safe, soundproofing

One Bedroom Residence

  • Sleeps 2

About the neighborhood

Kawarau Falls

Hilton Queenstown Resort & Spa places you next to Lake Wakatipu and within a mile (2 km) of The Kingston Flyer. This 5-star hotel has 220 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Remarkables Park Town Centre - 17 min walk - 0.9 miles
  • Frankton Beach - 3 min drive - 1.4 miles
  • The Kingston Flyer - 3 min drive - 1.4 miles
  • Queenstown Event Centre - 3 min drive - 1.6 miles
  • Alpine Aqualand - 3 min drive - 1.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪Airspresso - ‬5 min drive
  • ‪Patagonia Chocolates - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Frankton Arm Tavern - ‬5 min drive
  • ‪Odelay - ‬5 min drive

About this property

Hilton Queenstown Resort & Spa

At Hilton Queenstown Resort & Spa, guests enjoy a full-service spa, an indoor pool, and a gym. Parking is available for NZD 20 per day (NZD 50 per day for valet parking), and there's also a ferry terminal shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect WiFi, wired internet, and 32-inch LCD TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include balconies or patios, refrigerators, and minibars.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Deluxe Room | In-room safe, soundproofing, free WiFi, bed sheets
DoubleTree by Hilton Queenstown
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,000 reviews
$143 nightly
The price is $164
Apr 11 - Apr 12
Total with taxes and fees
DoubleTree by Hilton Queenstown

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Covered self parking on site (NZD 20 per day)
  • Valet parking on site (NZD 50 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Frequently asked questions

Is a free cancellation option available at Hilton Queenstown Resort & Spa?

Hilton Queenstown Resort & Spa provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Queenstown Resort & Spa?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on Apr 10, 2026 start from $226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hilton Queenstown Resort & Spa?

This hotel is located in Kawarau Falls, just steps from Lake Wakatipu. You'll also find Remarkables Park Town Centre and Queenstown Event Centre within a short drive.

Will I be able to park at Hilton Queenstown Resort & Spa?

Yes, valet parking is offered for NZD 50 per day with in/out privileges. Though parking is limited, accessible parking is also available.

Is a spa located at Hilton Queenstown Resort & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Hilton Queenstown Resort & Spa have a casino at the property?

No, Hilton Queenstown Resort & Spa doesn't have a casino.

Will I find an indoor pool at Hilton Queenstown Resort & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hilton Queenstown Resort & Spa a good place to stay for couples?

This lakeside hotel offers many amenities for couples such as an indoor pool and a bar with some guestrooms featuring fireplaces.

Does Hilton Queenstown Resort & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Queenstown Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Hilton Queenstown Resort & Spa serves buffet breakfast for a surcharge each morning at Wakatipu Grill.

Will Hilton Queenstown Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hilton Queenstown Resort & Spa.

Are there connecting rooms at Hilton Queenstown Resort & Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hilton Queenstown Resort & Spa?

The closest major airport to Hilton Queenstown Resort & Spa is Queenstown Intl. Airport (ZQN), which is within a mile.

Are there rooms with balconies at Hilton Queenstown Resort & Spa?

Yes, every guestroom at Hilton Queenstown Resort & Spa comes with a balcony with some featuring lake or pool views.

Does Hilton Queenstown Resort & Spa have a wedding venue?

Take advantage of the wedding venue at Hilton Queenstown Resort & Spa if you plan to say "I do" during your trip.

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Tarun

Traveled with family
Excellent location and staff, but lacks value for money. While the hotel is in a prime location and the staff are mostly excellent, the overall experience didn’t quite match the price point. The rooms felt overpriced, and the corridors appeared dated and in need of a deep clean or renovation. Regarding dining, the food quality was average despite the high cost. Notably, breakfast was a letdown; despite paying for the meal, there is an additional surcharge for barista-made coffees like cappuccinos.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sutao

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is spotless. The staff are all courteous.
Stayed 6 nights in Dec 2025

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

D C A Antony

Stayed 2 nights in Dec 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front office staff was attentive and available 24/7 for any needs. Grounds were clean, quiet, slightly removed from the main downtown of Queenstown but only a short drive away and it was nice to be on the other side away from the action a bit. Good if you’re looking for a little more privacy and relaxed pace.
Stayed 1 night in Dec 2025

10/10 Excellent

Mya

Stayed 2 nights in Dec 2025

10/10 Excellent

Pu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very good and family friendly. There is swim noodles provided in pool area. Easy access to the water taxi and the reception sells bee card. Parking at the double tree is easy. Laundry powder and dishwashing liquid are provided.
Stayed 4 nights in Dec 2025

8/10 Good

Salveena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Elham

Stayed 10 nights in Jul 2024

10/10 Excellent

Biplab

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Nov 2025

6/10 Okay

Samantha

Traveled with partner
Liked: Amenities, property conditions & facilities
Hotel was nice and onsite restaurant was great. Views are incredible and walkways to destinations are great. Cons - room was extremely dim lit. Even the restroom. In-room dining didn’t bring the correct order. And when they brought the canned beverage, it was extremely dented and unable to open. A bit outdated but still a pleasant stay overall.
Stayed 3 nights in Nov 2025

8/10 Good

Victoria Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location and facilities. Quick response on maintenance work in room.
Stayed 5 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Lovely quiet location with boat taxi to the main town. Fabulous lake views and freshly prepared meals. On the Kelvin trail.
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura-Jane

Stayed 1 night in Nov 2025

10/10 Excellent

Easter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect .
Stayed 4 nights in Nov 2025

6/10 Okay

Sujung

Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, property conditions & facilities
It was great large room with in a wonderful location and will definitely return again
Stayed 5 nights in Oct 2025

8/10 Good

Aimee

Traveled with partner
We stayed twice during our holiday, the first time was amazing. We were in a Wakatipu suite which felt luxurious, had a great view and was quiet. The second time was not so great. We were in a different room type but the price was similar. Unfortunately this room was not in the best shape, broken cupboard, worn carpet and table, old and uncomfortable bed - not up to standard for the room rate. Breakfast was very average. But overall the hotel is in a lovely quiet location, awesome lake views and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ange

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Stayed 8 nights in Oct 2025

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, location is quiet. All facilities including the room was excellent. Staff were friendly and welcoming. The Buffet breakfast spread was disappointing. Bacon and sausages were over cooked. Poor parking facilities.
Stayed 4 nights in Oct 2025

8/10 Good

Christy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice room and view
Stayed 4 nights in Oct 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Spotless room
Stayed 3 nights in Oct 2025

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