Hilton Queenstown Resort & Spa

5.0 star property
Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hilton Queenstown Resort & Spa

Breakfast and dinner served
Suite, 1 Bedroom (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle
Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing
Indoor pool
Lake

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Place, The Remarkables Ski Area
  • Place, Queenstown Event Centre
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪12 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪18 min walk‬

Room options

Deluxe King Room With Lake View

  • Sleeps 2

Deluxe Plus King Room with Lake View

  • Sleeps 2

Standard Room

  • Sleeps 2

Deluxe Twin Room with Lake View

  • Sleeps 2

Accessible Room

  • Sleeps 2

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4

Room, 1 King Bed (Relaxation)

9.6 out of 10
Exceptional
(5 reviews)
  • 495 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(19 reviews)
  • 581 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 484 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(9 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe 2 Bedrooms, Lake View (Residence)

8.8 out of 10
Excellent
(10 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Deluxe Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(7 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Wakatipu Suite with Lake View

  • Sleeps 2

Relaxation King Room

  • Sleeps 2

Two Bedroom Residence with Lake View

  • Sleeps 4

One Bedroom Residence

  • Sleeps 2

About the neighborhood

Kawarau Falls

Hilton Queenstown Resort & Spa places you within a short walk of Lake Wakatipu and within a mile (2 km) of The Kingston Flyer. This 5-star hotel has 220 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Remarkables Park Town Centre - 17 min walk - 0.9 miles
  • Queenstown Event Centre - 4 min drive - 1.6 miles
  • Queenstown Gardens - 11 min drive - 5.7 miles
  • Queenstown Mall - 11 min drive - 5.9 miles
  • Skyline Queenstown - 12 min drive - 6.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪Airspresso - ‬4 min drive
  • ‪Boatshed Café - ‬5 min drive
  • ‪Patagonia Chocolates - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪The Buzzstop Honey Centre - ‬4 min drive

About this property

Hilton Queenstown Resort & Spa

Luxury hotel with a full-service spa and a fitness center
At Hilton Queenstown Resort & Spa, guests enjoy a full-service spa, an indoor pool, and a gym. Parking is available for NZD 16 per day (NZD 40 per day for valet parking), and there's also a ferry terminal shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect WiFi, wired internet, and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include balconies or patios, refrigerators, and minibars.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: hot tub; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Frequently asked questions

Is a free cancellation option available at Hilton Queenstown Resort & Spa?

Hilton Queenstown Resort & Spa provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Queenstown Resort & Spa?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on Oct 27, 2025 start from $153.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hilton Queenstown Resort & Spa?

This hotel is located in Kawarau Falls within a short 5-minute walk of Lake Wakatipu. You'll also find Queenstown Event Centre and Remarkables Park Town Centre within a short drive.

Is parking available on site at Hilton Queenstown Resort & Spa?

Yes, valet parking is offered for NZD 40 per day with in/out privileges.

Is a spa located at Hilton Queenstown Resort & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Hilton Queenstown Resort & Spa have a casino at the property?

No, Hilton Queenstown Resort & Spa doesn't have a casino.

Will I find an indoor pool at Hilton Queenstown Resort & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hilton Queenstown Resort & Spa good for couples?

This lakeside hotel offers many amenities for couples such as an indoor pool and a bar with some guestrooms featuring fireplaces.

Does Hilton Queenstown Resort & Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Hilton Queenstown Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Hilton Queenstown Resort & Spa serves buffet breakfast for a surcharge each morning at Wakatipu Grill.

Will Hilton Queenstown Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hilton Queenstown Resort & Spa.

Does Hilton Queenstown Resort & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hilton Queenstown Resort & Spa?

The closest major airport to Hilton Queenstown Resort & Spa is Queenstown Intl. Airport (ZQN), which is within a mile.

Can I book a room with a balcony at Hilton Queenstown Resort & Spa?

Yes, every guestroom at Hilton Queenstown Resort & Spa comes with a balcony with some featuring lake or pool views.

Does Hilton Queenstown Resort & Spa have a wedding venue?

Take advantage of the wedding venue at Hilton Queenstown Resort & Spa if you plan to say "I do" during your trip.

Reviews

Hilton Queenstown Resort & Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 586 out of 1007 reviews
Rating 8 - Good. 223 out of 1007 reviews
Rating 6 - Okay. 110 out of 1007 reviews
Rating 4 - Poor. 64 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Staff & service
Great property
Stayed 3 nights in Jul 2025

8/10 Good

Wing Yin Cristalle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JERRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Shannon, McKenna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a very nice hotel and property. We just had a very bad stay. We wanted to finish up a long trip with a 2 night stay here as a treat after a lot of driving and bouncing around the South Island. Check in staff was friendly and courteous, but there was an issue with the booking. They were able to piece it together, and ultimately got it handled without issue, but it took about 40 minutes. Not a big deal on its own. We got to our room, which was amazing. Very clean, lots of space, and a beautiful view! Exactly what we were hoping for. After settling in, attempted to log on to wifi, which did not work. Called the front desk, and they spelled our name wrong so we could not log in. They needed to change it in their system, then we could log in. They were again, helpful and courteous and had this corrected in about 20 minutes. Again, no big deal at all on its own. We left our room and returned later that night. Turned on the television which was set up with a menu to scan QR codes for room service menu, and a link so you could cast from your phone, or watch local programming. We went to bed, chose to cast, and after following the prompts got a movie on Netflix to cast to the tv, but with no sound. The tv had a message that said in order to adjust sound, the tv settings needed to be changed from surround sound. Again, called the front desk and explained the issue with the television. They said they would look into it as soon as possible. So we just watched local pr
Stayed 1 night in Jul 2025

10/10 Excellent

William Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was good and clean
Stayed 2 nights in Jul 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful, but downside is distance from town centre. Lifts are a bit confusing and there are no shuttles to town or airport. Its all by Uber or taxi. Nice rooms though.
Stayed 4 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern styling. Restaurant was expensive, but very nice food
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing. The temperature was consistent all throughout the night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Amazing room with stunning views off Queenstown the tv is rather outdated but the only thing I can flaw about my stay at the Hilton
Stayed 5 nights in Jul 2025

8/10 Good

judy

Stayed 3 nights in Jun 2025

10/10 Excellent

Kerry

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was lovely with the fireplace and balcony. But above all the staff were absolutely wonderful!!
Stayed 4 nights in Jun 2025

8/10 Good

Michelle J S

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very quiet and great facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Dalida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! A magical holiday!
Stayed 11 nights in Jun 2025

6/10 Okay

Chady

Traveled with group
Liked: Cleanliness, amenities
It was close to the airport and cosy.
Stayed 7 nights in Jun 2025

10/10 Excellent

Dalida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word: WONDERFUL!
Stayed 8 nights in Jun 2025

10/10 Excellent

David John

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. Great facilities. Good Service.
Stayed 2 nights in Jun 2025

8/10 Good

clyllyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The view was stunning. However little things dragged it down.The initial room did not match the photo on the website. Staff were able to fix that. Check in and having the room serviced were an issue although staff were very polite and friendly when they arrived. The lack of little things such as replacement floor mat or a decent in house coffee or coffee maker and no night light in a very dark bathroom tempered the experience.
Stayed 2 nights in Jun 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for break away.
Stayed 6 nights in Jun 2025

8/10 Good

Ignacio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff was lovely. Good service. Amazing comun areas and rooms. The food could have been better given its price. But again the staff was profesional and kind. The pool and the spa 😍
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were always helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in beautiful spot. Facilities great and the staff are all so helpful and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Xiao Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully decorated and spacious, very comfortable, staff are very friendly. I will come back.
Stayed 1 night in Jun 2025

10/10 Excellent

Teck Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed the stay.
Stayed 3 nights in May 2025