Hilton Queenstown Resort & Spa

5.0 star property
Luxury resort with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hilton Queenstown Resort & Spa

Restaurant
Lake
Indoor pool
Suite, 1 Bedroom (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle
Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • The Remarkables Ski Area
  • Queenstown Event Centre
    ‪4 min drive‬
  • Skyline Queenstown
    ‪12 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪18 min walk‬

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Room options

Deluxe 2 Bedrooms, Lake View (Residence)

8.8 out of 10
Excellent
(10 reviews)
  • 1076 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 484 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)
  • 1076 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(18 reviews)
  • 581 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Plus)

9.0 out of 10
Wonderful
(6 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Relaxation)

9.6 out of 10
Exceptional
(5 reviews)
  • 495 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • 646 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(9 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Wakatipu Suite with Lake View

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room with Lake View

  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Plus King Room with Lake View

  • Sleeps 2
  • 1 King Bed

One Bedroom Residence

  • Sleeps 2
  • 1 King Bed

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Relaxation King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room With Lake View

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2
  • 1 King Bed

Two Bedroom Residence with Lake View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Accessible Room

  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kawarau Falls

Hilton Queenstown Resort & Spa places you within a short walk of Lake Wakatipu and within a mile (2 km) of The Kingston Flyer. This 5-star resort has 220 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Remarkables Park Town Centre - 17 min walk - 0.9 miles
  • Queenstown Event Centre - 4 min drive - 1.6 miles
  • Queenstown Gardens - 11 min drive - 5.7 miles
  • Queenstown Mall - 11 min drive - 5.9 miles
  • Skyline Queenstown - 12 min drive - 6.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬4 min drive
  • ‪Rata - ‬10 min drive
  • ‪Manaia Lounge - ‬4 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

Hilton Queenstown Resort & Spa

Luxury resort with a full-service spa and a fitness center
At Hilton Queenstown Resort & Spa, guests enjoy a full-service spa, an indoor pool, and a gym. Parking is available for NZD 16 per day (NZD 40 per day for valet parking), and there's also a ferry terminal shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury resort include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect WiFi, wired internet, and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include balconies or patios, refrigerators, and minibars.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 22 2025 to June 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: hot tub; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Frequently asked questions

Is a free cancellation option available at Hilton Queenstown Resort & Spa?

Hilton Queenstown Resort & Spa provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Queenstown Resort & Spa?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on Aug 10, 2025 start from $190.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hilton Queenstown Resort & Spa?

This resort is located in Kawarau Falls within a short 5-minute walk of Lake Wakatipu. You'll also find Queenstown Event Centre and Remarkables Park Town Centre within a short drive.

Is there parking available at Hilton Queenstown Resort & Spa?

Yes, valet parking is offered for NZD 40 per day with in/out privileges.

Is a spa located at Hilton Queenstown Resort & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Hilton Queenstown Resort & Spa have a casino at the property?

No, Hilton Queenstown Resort & Spa doesn't have a casino.

Will I find an indoor pool at Hilton Queenstown Resort & Spa?

Yes, this resort has an indoor pool along with a hot tub.

What amenities will couples enjoy at Hilton Queenstown Resort & Spa?

This lakeside resort offers many amenities for couples such as an indoor pool and a bar with some guestrooms featuring fireplaces.

Are there hot tubs at Hilton Queenstown Resort & Spa?

Yes, this resort has a spa tub.

Does Hilton Queenstown Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Hilton Queenstown Resort & Spa serves buffet breakfast for a surcharge each morning at Wakatipu Grill.

Will Hilton Queenstown Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hilton Queenstown Resort & Spa.

Does Hilton Queenstown Resort & Spa have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hilton Queenstown Resort & Spa?

The closest major airport to Hilton Queenstown Resort & Spa is Queenstown Intl. Airport (ZQN), which is within a mile.

Are there rooms with balconies that I can book at Hilton Queenstown Resort & Spa?

Yes, every guestroom at Hilton Queenstown Resort & Spa comes with a balcony with some featuring lake or pool views.

Does Hilton Queenstown Resort & Spa have a wedding venue?

Take advantage of the wedding venue at Hilton Queenstown Resort & Spa if you plan to say "I do" during your trip.

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 114 out of 1004 reviews
Rating 4 - Poor. 66 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Laylaa

Stayed 3 nights in Apr 2025

10/10 Excellent

Yasir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and i loved the breakfast buffet option as it was very reasonably priced..the service was amazing and the staff just couldnt do enough for us...especially the front desk ..thank you Hilton...we willbe back
Stayed 3 nights in Apr 2025

10/10 Excellent

Shariq

Stayed 6 nights in Mar 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Callum

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T’was divine luxury
Stayed 1 night in Mar 2025

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay would use again
Stayed 4 nights in Mar 2025

8/10 Good

Brian Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and reasonable standard. Great breakfast and views. I would go back anytime.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were impressed with hotel and staff, we would strongly recommend this hotel to our friends.
Stayed 3 nights in Mar 2025

8/10 Good

A F

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great location, amazing views.

Fantastic selection of food at Breakfast. Great dinner menu too. Looking slightly dated. Housekeeping still happening at 5pm when we were back in our room after working all day. Friendly helpful staff at check in/out.
Stayed 5 nights in Mar 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and made our wedding arrangements come together perfectly, thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

Shan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, super happy and friendly staff members always willing to help :) great time we will be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accomodation and wonderful views, staff were very helpful. Only negative would be distance from Queenstown when the ferry is not available.
Stayed 3 nights in Mar 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda, Bainbridge Island

Traveled with partner
Liked: Amenities
Nice location on the lake with water taxi to town. Very convenient for airport as well.
Stayed 2 nights in Mar 2025

2/10 Terrible

Scott

Stayed 5 nights in Feb 2025

10/10 Excellent

Mr John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place ,loved the spa relaxation accommodation was perfect. Just be aware you pay for parking as it’s very limited for guests $16 daily stayed 3 place 2-3 in Queenstown had paid parking Breakfast was really delicious.Unfortunately we didn’t get to experience dinner was booked out every night so we ventured to Queenstown fantastic restaurants and foods amazing choices and atmosphere.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Iosif

Stayed 1 night in Mar 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely- room & bathroom quite spacious. Booked Lake Wakatipu suite, upon check in was advised upgraded to a relaxation room with spa. The relaxation room was on ground floor with no view of lake, and was a hotel room with spa that could be seen from balcony above.
Stayed 1 night in Mar 2025

10/10 Excellent

Maggie

Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Stayed 1 night in Mar 2025