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Within a short walk of Falls Dam, Hilton Queenstown Resort & Spa is within a mile (2 km) of Remarkables Park Town Centre. This 5-star hotel has 220 guestrooms and offers a full-service spa, an indoor pool, and a 24-hour fitness center. It's on a lake and also close to Alpine Aqualand and Queenstown Event Centre.


Enjoy dining at Wakatipu Grill, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with breakfast, available for a fee.


The 220 rooms are air-conditioned and have an array of amenities, including fireplaces, free newspapers, and safes. 32-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Phones, ironing boards, and desks are also standard.

Property features

At Hilton Queenstown Resort & Spa, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Onsite parking is available, both free self and paid valet parking (NZD 15.00 per night)—also useful is a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a sauna, a rooftop terrace, and WiFi in public areas.


  • Free parking
  • Onsite dining
  • Spa
  • Indoor pool

Hotel Amenities

Hotel Amenities

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool or relax at the spa tub (both with surcharge) after a day on the slopes. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with high-speed wireless Internet access (surcharge). This luxury hotel also offers a 24-hour fitness center and a sauna. Free parking and a free area shuttle are available onsite.

Hilton Queenstown Resort & Spa is a smoke-free property.

  • Valet parking (surcharge) 
  • 24-hour fitness facilities 
  • Indoor pool 
  • Hair salon 
  • Full-service spa 
  • Spa treatment room(s) 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 220 
  • Number of floors - 8 
  • Bar/lounge 
  • Coffee shop or café 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Fireplace in lobby 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Rooftop terrace 
  • Luggage storage 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Porter/bellhop 
  • Free self parking 
  • Conference center 
  • Snack bar/deli 
  • Number of meeting rooms - 7 
  • Year Built 2011 
  • Free area shuttle 
  • Number of restaurants - 3 
  • Sauna 
  • Shopping on site 
  • Ski storage 
  • Smoke-free property 
  • Number of buildings/towers - 3 
  • Breakfast available (surcharge) 
  • Wedding services 
  • Grocery/convenience store 
  • Garden 
  • 24-hour business center 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Area shuttle (complimentary)  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( NZD 14.95 per 24-hour period )

Available in some public areas: Wireless internet access ( NZD TBA )


Free self parking, Valet parking (surcharge)

Room Amenities

Hilton Queenstown Resort & Spa offers 220 air-conditioned accommodations with fireplaces and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

In-room wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Connecting/adjoining rooms available 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Premium TV channels 
  • Fireplace 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Rainfall showerhead 
  • Slippers 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Premium bedding 
  • Cable TV service 
  • HDTV 
  • WiFi (surcharge) 
  • Free newspaper 
  • LCD TV 
  • Free cribs/infant beds 

Where to Eat

Breakfast is available for a surcharge each morning.

Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Stacks Pub - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Me and Mee - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

The Lake Counter - This café serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Snowboarding nearby 
  • Water skiing nearby 
  • Hiking/biking trails nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Bicycle rentals nearby 
  • Rafting nearby 
  • Parasailing nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Windsurfing nearby 

Spa Services

The eforea: spa at Hilton Queenstown has 10 treatment rooms, including 2 rooms for couples. Customized services include massages, facials, and body wraps. This opulent spa is equipped with an indoor pool, sauna, and hot tub. Rejuvenating therapies include aromatherapy, acupressure, and therapeutic mineral salt scrubs.

  • Body treatments 
  • Facial treatments 
  • Body scrubs 
  • Body wraps 
  • Couples treatment rooms 
  • Aromatherapy treatments 
  • Manicures and pedicures 
  • Massages 
  • Number of treatment rooms 10 
  • Sauna in spa 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: NZD 35 per person (approximately)
  • Fee for in-room wireless Internet: NZD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD TBA (rates may vary)
  • Valet parking fee: NZD 15.00 per night (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60 per day
  • Onsite credit card charges are subject to a surcharge
  • Facilities fee: NZD 20 per person, per day and includes use of:
- Spa tub
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hilton Queenstown
  • Hilton Queenstown Resort
  • Hilton Resort Queenstown
  • Queenstown Hilton
  • Queenstown Resort
  • Resort Queenstown
  • Hilton Queenstown Hotel Queenstown

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • Hilton Queenstown Resort & Spa is listed in the 2012 Condé Nast Traveler Hot List.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

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