Fixtures and fittings of the hotel were in poor condition for the rating. Carpet in public areas was dirty. Wall lamps in the room were loose and wiring was exposed. The beds were extremely narrow and not up to the rating of the hotel. I recently stayed at The Hilton in Auckland. Queenstown was poor in comparison.
This was a wonderful property but be aware that it is a short drive around the lake away from downtown Queenstown. there is a water taxi to take folks back and forth to town. Staff was incredibly helpful when were were faced with the loss of our luggage from our air travel, and were accommodating other arrangements as well. Service was fantastic. The balcony overlooking the lake was perfect for sharing a bottle of wine in the afternoons! The food was wonderful for dinners, the breakfast buffet was just ok, very geared towards an eastern palette.
Amazing hotel and staff! I would definitely recommend staying there.
Located within a 5-minute walk of Lake Wakatipu, Hilton Queenstown Resort & Spa is within a mile (2 km) of Frankton Beach. This 5-star hotel has 220 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include balconies or patios, refrigerators, and minibars.
At Hilton Queenstown Resort & Spa, guests enjoy a full-service spa, an indoor pool, and a gym. Parking is available for NZD 16 per day (NZD 40 per day for valet parking), and there's also a ferry terminal shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Fixtures and fittings of the hotel were in poor condition for the rating. Carpet in public areas was dirty. Wall lamps in the room were loose and wiring was exposed. The beds were extremely narrow and not up to the rating of the hotel. I recently stayed at The Hilton in Auckland. Queenstown was poor in comparison.
This was a wonderful property but be aware that it is a short drive around the lake away from downtown Queenstown. there is a water taxi to take folks back and forth to town. Staff was incredibly helpful when were were faced with the loss of our luggage from our air travel, and were accommodating other arrangements as well. Service was fantastic. The balcony overlooking the lake was perfect for sharing a bottle of wine in the afternoons! The food was wonderful for dinners, the breakfast buffet was just ok, very geared towards an eastern palette.
Amazing hotel and staff! I would definitely recommend staying there.
