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Best Western Hotel Residence Italia

3.0 out of 5.0

Recent guest reviews

the attention was terrible. the receptionist was very rude to me and my friends. she made us wait for 4 hours for our room and didn't even offer a glass of water. at checkout she was charging us 3 extra breakfasts we didn't have. The beds were uncomfortable to sleep in, the rooms had poor light. breakfast didn't taste good. the bread seemed old and juices tasted like detergent. I wouldn't stay in this hotel ever again.

The Italia Residence is an excellent hotel in every regard, terrific value for money, first class staff and service. We have visited three times and have booked to return later this year. We would stay anywhere else in Cagliari.

Stayed a week at the The Best Western Hotel Residencia. The hotel lies about 7 kilometers from the City Center but there is a suitable bus line to the town and if you travel by car there's a free carparking. The room was spacious and nice. Very clean and with a good shower. The neighbourhood is rather quiet so you get a good nights sleep. Very lovely staff both in the reception and breakfast room. Do recommend to take the breakfast at the hotel with is s good value for your money. If I return to Cagliaria I will most definately stay at this hotel

We stayed over a 5 day weekend break the hotel couldn't have been better from our experience! The reception was very helpful in recommending places to eat and see, they even gave us free bus tickets when we asked where to purchase them. The hotel is located within an easy walk to the beach and very close to the nature reserve for the flamingos. The reception also spoke very good English which helped us significantly as we can't speak any Italian :)

Very helpfull and nice staff, good brakefast, especially cofee. We paid it 3e per person.Cloce to Cagliari, about 15min.whit car. We had a big room, whit large and cosy bad. It had also fridge and a little kitchen.

This hotel was amazing. great location if you want to walk to the beach. Really quiet. Staff was really helpful. The room was big (for European standards). Nice bathroom and really comfortable bed. Breakfast foord was good (I do not have breakfast, but I saw a lot of people eating happily). My only complain was that the coffee was not great, I love my double espresso in the morning and this coffee was very weak. But that is just a small detail, because the people and the quality of the hotel was amazing.

This is our second stay here and if we return would come back. Great accommodations, great service, great meals but, above all -- SUPER location. On the far end of the main island Sant'Elena is a quiet residential island with numerous parks both fairly large and vest-pocket types. The desk staff were a little stiff and abrupt but not too bad.

This Hotel is suficient.The personal is open, friendly and young. The clientes are in octubre The rooms are clean and simple furnitured. The Hotel is in the city and 900m from the beach. The airport is 30 Euros-Taxi in distance. Bikes are posible to rent . WLAN is perfect and free. I can recommend this Hotel.

Breakfast first class with a cheerful waitress greeting us with a choice of hot drink. Breakfast menu changed daily with brownies, doughnuts etc appearing. Reception very helpful with every request pleasantly and very efficiently dealt with. The only strange thing was the soap dispenser located in the shower which made washing in the sink a rather long winded procedure.

We got in late to Best Western Hotel Residence Italia in Quartu Sant'Elena. We decided to have a libation before we turned in, and a young woman named Gloria served us. There were others in the reception area - also having drinks - and we discovered that we were all from the U.S. Our conversation started to extend far into the evening, so we asked Gloria if we needed to leave. She said, No, that we were fine, but with some prodding we discovered she was to have clocked out in the previous hour. She was so gracious. The next morning, we saw her at breakfast and we felt bad for keeping her up so late, but again, she waved us off. Gloria is a wonderful ambassador for this hotel. And actually, the entire staff was helpful and professional.

Via Panzini 67 Quartu Sant'Elena CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • Business center

Best Western Hotel Residence Italia places you within a 10-minute stroll of Church of Santa Maria di Cepola and Church of Sant'Efisio Martire. This 83-room, 3-star hotel has conveniences like a private beach, free in-room WiFi, and free self parking. Church of Sant'Agata and Centrale Alidos Theatre are a short walk away.


For your convenience, a buffet breakfast is served each morning for a fee. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


The 83 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free local calls. Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Safes and desks are also standard.

Property features

Guests of Best Western Hotel Residence Italia enjoy access to free WiFi in public areas, 3 meeting rooms, and conference space. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 45 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and express check-in.

Room options

Standard Room, 1 Single Bed

Twin 1 | Sleeps 1

Standard Room, 2 Single Beds

Twin 2 | Sleeps 2

Standard Room, Multiple Beds

Queen 1 | Sleeps 3

Standard Room, Multiple Beds

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 430 reviews