Barceló Punta Umbría Mar4.0 out of 5.0
Recent guest reviews
Food was below of what you would expect in a 4 Star hotel, staff were friendly but not well trained. The mini bus for Saga guests was quite often not available, due to staff shortages. A safe is available @ 4 euros a day, and car parking is 10 euros a day. The hotel is getting ready for a refurbishment, particularly the bathrooms. The wifi works well and there is a choice of quite a few English television channels. The town is a a good 20 walk away, and there aren't any local bars or shops. Both Saga reps were very good, nothing was too much trouble. The area around the hotel needs a tidy up.
We spent a great week here in June/July. The food was excellent, the pool, bar and terrace areas were clean and lovely and relaxing and the room was very well tended. Staff were, for the most part, very helpful and were always friendly; this is a very Spanish area, and English isn't always fully understood so be prepared to occasionally have requests misunderstood if you only have basic Spanish. The whole resort is geared to cater for a more Spanish taste, and we loved it, though it might not be to everyone's taste. There is a fantastic beach full of families, with no end-to-end sunbeds. There is something of a promenade, and the town is definitely a working town rather than a tourist spot. We would highly recommend this hotel to anyone who likes to really get away from things, and we'll definitely be returning. Thanks for a great stay.
A very Nice place with a very High quality, especially the food - 3 times a Day was fantastic ...., the surroundings the same and the entertainment in the evenings are still remaining in our minds, 5 Big ☀️☀️☀️☀️☀️
This large, modern hotel is in a fairly remote location on the Spanish southern coast so anyone arriving by air is likely to land at Faro in Portugal then face an hour and a half journey, in addition to the flight itself. Unless you're travelling from Gatwick it seems most of the UK provincial airports have an early take off time which, when added to the journey to the airport means a very early start. Being remote, there's nothing much to do apart from walking along the beach to the nearest township - about 45 minutes. The long sweep of beach runs for miles and is of very soft sand but with a surprising amount of broken seashells in it. While we were there (end June to early July), most of the guests were Spanish, many with young children in tow. (Spanish school holidays are any 5 weeks in the period mid-June to 19 September, depending on region.) The British contingent at the hotel - about 20% - all seemed to be on an all inclusive basis, if judged by the plastic wrist bands being worn. Up until the end of June and from mid-September onwards the British presence is largely made up of Saga customers (Saga louts?) The standard of food is excellent; lots of choice and as much food and drink as you could wish for. The public rooms are clean and spacious. There is a small library run by the Saga reps including an overspill (but unadvertised) section in the unmarked cleaners' room behind the Saga desk. Staff are friendly and helpful and there is a comprehensive but noisy (and late!) schedule of entertainments which usually goes on until midnight, if you happen to have a room facing over the pool or near the Bar Batavia. The hotel operates a strict policy of bagging up and removing possessions from sunbeds where they have remained unoccupied for more than half an hour after a member of staff "tags" an unoccupied lounger. That caused more than a few arguments but at least ensured that loungers weren't tied up unnecessarily. There is a returnable deposit for beach towels and no limit on the number of times they can be exchanged for clean ones. The architecture is described as "Andalucian" although we thought it a bit confusing with all the exterior surfaces being in a jumble of materials and designs ... as though someone had said, "It's about time we had a bit of brick and a portico, so let's shove one on this room." The gloomy inner atrium reminded me of prison landings but minus the jump nets! The rooms are comfortable and well appointed but the title of this review refers to the standard of workmanship in our bathroom. We got the feeling that the Spanish government has a scheme for the visually challenged amongst its workforce. It involves adhesive being applied to the walls and then the bilious-coloured tiles being thrown at them from a distance. Grouting seems to have been applied with similar attention to detail.
We stayed at the Barceló Punta Umbria Mar for a week in June and had a really good holiday. This was our second stay at the hotel and probably won't be our last. Our room was a Superior Sea View with a good balcony. The room had a large double bed which was reasonably comfortable, a small fridge, LG flat screen TV, safe, ample wardrobe, and sofa bed. The toilet was behind a sliding door and had bath/shower, bidet and toilet. The wash hand basin with mirror and magnifying shaving mirror, and hairdryer is in the area before the toilet and partially separated from the main room by a wall. The décor is Andalusian themed with tiles and could give the impression of needing a refurb. What does need replaced are the fittings such as the bath and showers and taps which are showing signs of wear and tear. The room is clean and we had no cockroaches or bugs. Dressing gown and slippers are not supplied, which in most other 4* hotels is normal in a superior room. The restaurant is good and is mainly Spanish themed which suited us. All Inclusive guests help themselves to wine and water from dispensers. The wine is actually OK but the water can be a little lukewarm. All of the restaurant staff are very nice. Bar staff at the pool are charming and quick. All inclusive drinks are fine but nothing special. The Animation Team work hard and provide a selection of entertainment from rifle shooting to aqua gym during the day. The evening entertainment is very good with DJ's, bands, flamenco, acrobats etc brought in, and not an ABBA or Neil Diamond tribute in sight. We've been before in August when the atmosphere is even more Spanish with the arrival of the main Spanish holidays. The hotel is set up for mainly Spanish guests which in our opinion makes it better, being able to speak a bit of Spanish helps a lot to make your stay simpler. Although we noticed that a group of Saga customers had everything done for them by the Rep. Safe is hired and towels are €10 deposit. Special mention for Laura one of the pool bar/ restaurant staff who is very kind, patient and helpful and speaks perfect English. One thing the hotel must think about is providing assistance in finding your room. We were pointed in the wrong direction after checking in and wandered about for ages before we found the correct lift. The beach stretches for miles with room for everyone. Punta Umbria is around 15 minutes walk away and isn't very touristy. It's worth a trip on the bus to visit Huelva the bus stop is across the road and on the Beach Resort side of the carriageway. Warning for Jet2 holiday makers! We were picked up around 07:35 and had an awful 2 hours and 45 minutes journey to Faro picking up everyone between Punta Umbria and Faro so we arrived in the chaos of Faro airport already stressed and uncomfortable. However that's not the Barceló's problem. We'll be back sometime.
On arrival, brusque, unfriendly check in by reception manager, with no offer of help to room, no info on hotel or directions to room, just a quick point in direction ! Not a great first impression. If you have chance to upgrade from your operator (at a cost) before your arrival, take it (much more expensive if do it there) or you could end up in a less than pleasant room. Food: chef please note! The potatoes needed another 15-20 mins.. every potato dish all week was undercooked. What a difference those extra minutes would have made. No excuse in the Mediterranean, at a 4 star hotel, for tinned fruit salad. Ever. Bar staff: mostly ignored the all inclusive band wearers so long wait for drinks Entertainment : lovely to sit by pool in the evening listening to the disco or singers. However, when the more familiar British/American songs were played, the dance floor was busy.. when the Spanish songs came on, it cleared. But the DJ/singer continued with Spanish music for rest of evening - maybe a compromise would be to play alternate? When we were told by our rep to be at breakfast for when it opened at 7am to leave for airport at 8am, it wasn't open. About 715am the Saga rep got it open but very little was ready - no hot food was being prepared, no toasters on (put them on ourselves!) so why say it opens 7am? The safe is not free as in most good hotels, but charged at €28 a week. On a positive note, it is a beautiful hotel, very clean, airy, spacious rooms, complimentary water in the fridge, very comfortable beds, gorgeous hallways and the pool is superb. Beautifully tiled bathroom with separate area with sink and mirrors and lots of space for toiletries. No fight for sun loungers and staff were vigilant ensuring people didn't hog the beds then disappear for hours! Refundable €10 deposit for pool towels and you can take them to the beach as well which saves packing towels! Buffet 3 times a day is mostly good, plenty of choices with fresh meat and fish cooked to order. Salads could have been more imaginative and not just lettuce, tomato (strangely tasteless/watery for Spanish tomatoes which are usually full of flavour ) tinned sweetcorn, carrot etc. Fresh fruit offered at your sun lounger at the end of the afternoon which was great. Can walk along beach to local town which takes about 25 mins and the supermarket is 5 min walk away. Suggestion: put fairy lights around all the trees by the pool... will look stunning at night as it's very atmospheric in the evenings!
We love this hotel, its staff and the beautiful surroundings. The service is excellent and the choice of food and presentation is excellent. Daytime entertainment is very varied and suits all. The whole hotel is kept to a particularly high standard,
Just had a two week stay at this hotel as an all inclusive package with Thomas Cooke. There are some positives. Great location. Punta Umbria is a very nice town with a great beach for sitting on or walking miles along. As are the many paths just behind the beach through the Pine Forest reserves. Certainly recommend eating out in the town in the evening, especially on Saturday night when all the locals are out. It's about a twenty minute walk along well lit and well maintained pavements. Don't expect English menus. It is very Spanish and a fantastic experience. The location is also great for visiting Cadiz, Jerez and Seville. We booked a couple of nights in other hotels and hired a car for a few days. Back to the hotel. The hotel is clean, if a little dated in places. The pool and public areas are well kept and we never failed to get a sunbed at any time of the day. The hotel does get a lot busier at the weekend when the locals descend from Seville and the surrounding areas. Lots of young families with small children which is in total contrast to the generally older clientele who made up the greater majority of the guests. In general the staff are good, although the restaurant is almost totally self service. Get your own wine, get your own water, get your own food. If you want a beer it can take some time to get any help. Don't expect the tables to be cleared between courses. This didn't happen once to us in two weeks. But this wasn't the worse thing. Almost all of the hot food was either tepid or just cold. The heater lights above the buffet dishes do not keep any of the food warm. And that was the case for all meals ; breakfast, lunch and dinner. The meat quality is also extremely poor and it was sometimes hard to tell what kind of meat you were eating. On the upside, there was always plenty of salad and generally fruit as well. The restaurant is used for all meals with tables in regimented rows. It reminded me of a motorway service station and was of low standard ( no table cloths and paper napkins) compared to other chain hotels we have stayed at in Europe. Despite the fact we were all inclusive we ate out seven or eight times in the evening because the food and ambience was so poor. I complained several times to no avail. One manager told me that Spanish like cold food…..that has never been our experience when eating out in Spain over the years. Based on the overall experience we will not be staying at another Barcelona hotel if we can avoid it. If you go to Jerez I can recommend the Sherry Park hotel on the north side of the town. Good rooms and a great breakfast coupled with a short walk into the old quarter, which was wonderful, especially in the evening for bars and restaurants.
There is a separate washing area out side the bathroom room, without any door, your room companion can see and hear all your ablutions! The bathroom and wash area need total refurbishment. They charge an exorbitant 28 euros each week for the safety deposit box in your room - what a rip off! The air conditioning does not work - it only blows cool air, not good when the temperature reached 40 degrees! There are no shops or bars nearby you have to travel into town for that. On the plus side - the food quality was good with a good choice of freshly cooked food.
We have just returned from a great week at this hotel. The food was excellent, and considering there was a different menu every day there was no reduction in quality. The room was good, the only thing that could have improved it was if a kettle had been provided. We were all inclusive and were told that we had to pay for drinks after 11.00pm which we weren't aware of at the time of booking. I would have thought that while the entertainment was on, drinks should have been available. That said we had a great time made even better by the hard work of the staff especially the animation team,who were brilliant.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Barceló Punta Umbría Mar places you within a 15-minute drive of Bellavista Golf Course and Anastasio Senra Visitor Center. This 298-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's on the beach and also close to Monumento a la Fe Descubridora.
Enjoy a bite to eat at the hotel's buffet restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
The 298 rooms are recently renovated and have an array of amenities, including minibars, safes, and phones. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Rooms also include desks.
Guests of Barceló Punta Umbría Mar enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, self parking is EUR 10 per day, and there's also an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a health club, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 1612 reviews