Barcelo Punta Umbria Beach Resort4.0 out of 5.0
Recent guest reviews
If you are looking for a good holiday experience in the south of Spain and have kids, this hotel is a no brainer. A great beach is just in front of it, has fantastic pools and a bunch of entertainment options from the early morning until night; kids have plenty of games, sports and things to do too. One has to take care, as All Inclusive scheme can drive you to gain a couple of pounds in a week, but the restaurants (4 of them) have a good variety of mediterranean, healthy meals, including a great "gazpacho" for lunch of natural orange juice for breakfast. Several sport activities are for free as well. They attended our special dietary needs well, and were proactive in offering ad-hoc menus every day at lunch and dinner. Entertainment at night is best-in-class, and in any given week you can witness 4 different musicals plus other shows. One can hardly find this Value-for-the-money.
- Rooms - The room was clean and spacious and had a free safe. We stayed for 1 week, and bed sheets was never changed though. Beach visits resulted in sand in bed. The cleaning staff spoke no english but was exceptionally friendly. Actually the friendliest at the entire hotel. I paid extra for a room by pool view - a choice I regretted each evening as the hotel had either spanish disco, karaoke, live music or just screaming splashing midnight guests visiting the pool during night time. Entertainment rarely ended earlier that midnight. I found this to be quite wierd for a hotel with so many visiting children. The safe was appreciated, as the area is not gated. Anyone can enter Barcelo Punta Umbira without a pass. - Pool & bar service - AWESOME. And cleaned every morning. My daughter age 8 loved it. We are Danish but she made English and Spanish friends from day 1. The Pool bar keeps everyone happy with sweets, ice cream and drinks made of branded alcohol. The fact the pool-bar didn't have local liquor copies, something I had expected, was a great surprise. Plus points for that. - Restaurants - The "Gastronical walk" was a dissapointment. If you serve themed Italian with Pizza - make the pizza good!! If you do Sushi - serve proper sushi! American burger bar - c'mon, do have a vegetarian alternative! You really need to work on this concept and the quality here. I have been to 4 different restaurants and it feels like I have been to one. They are more or less all the same. The food is not very well marked. I am a vegetarian, and I struggled every lunch and supper. Its not like there isn't anything to eat, and the restaurant staff are happy to grill some veggies for you, but its just hard to find and the restaurant staff doesn't really understand english. You have to find the right one and its the same story every time. I would have appreciated more guidance in writing, so I didn't have to bite a stuffed potato - filled with meat. I truly appreciated the fresh orange juice available in the breakfast buffet but I never saw a staff personnel looking none the less than grumpy when loading the orange pressing machine. It took some of the good taste away. - Staff - Inpersonal. I think this is the saddest thing here. All is basically fine with the room, the food, the pool. Everything is clean and good. But I feel like a trading commodity. This is such big hotel that the staff doesn't really see you as a human anymore. You are just someone that orders a drink, asks for food advice, sit in a pool stool. We are actors in a LEAN process. Even if I wanted to acknowledge someone, I cannot, because the majority of the staff did not wear name tags. And those who did, I could not read, as the text was tiny. - Check in - The receptionist got visibly annoyed with me when I wanted to read the fine print of the papers they wanted me to sign. She credited me with answering the phone and then the check in was over. This was a wierd start. - Misc - Maybe Barcelo Punta Umbria Beach Resort is a very bad employer and people are unhappy working at the hotel. I simply don't get it. This hotel needs to work on its "littleness". To get the large scale down and create unique moments and experiences. I was here, but it made no impression on me and I did not leave a mark. It's a bit sad. I would not recommend any of my friends to choose this hotel. I had expected more.
We booked this hotel as we had previously had a brilliant experience at another Barcelo hotel. The positives first. The place is clean and the grounds are well maintained. The rooms have all you need and are well looked after with daily maid service. However when I arrived I thought what have I booked! The place is huge and unfortunately that is what ruins it. It has four restaurants but all feel like canteens. Mass produced food which is luke warm. Unlike the other Barcelo you can not select where you eat you are assigned your restaurant on a daily rota system. We went all inclusive but a bottle of wine is extra, standard is a wine dispensed from a machine in a tumbler. Wine glasses are extra! Thomas cook advertise this as suitable for children with a kids club however English is not spoken and resulted in my six year old feeling at a loss at what to do when. I would not return and do not recommend. Also it has changed my mind about Barcelo hotels.
Packaged holiday hotel, with powdered orange juice drink served for breakfast Hotel is not on the beach, it is a 8 minute walk acros a busy main road The large pool was absolutely jammed packed every day
A very good resort., perfect for families. The rooms are big and clean The staff is polite and fulfied our needs. A perfect set of swimming pools which are very clean and with survaillance. During the night there are four different types of thematic restaurants you can choose but you have somehow follow a schedule of time and type that the resort gives you in order they can manage the circulation of people and not overload them. The food is ok. The amusement team of the resort is good and there are enough activities during the day for all ages.
Went for a week with my friend purely for a relaxing holiday! When we arrived, the reception staff were welcoming and told us where all the restaurants are (CONFUSING) we didn't realise how big the hotel is and the map didn't overly help. We were told we could get a snack from the snack bar whilst we waited for lunch to open (not many staff spoke very good english so took us a while to find it) the hot dogs were cold and dry which we soon binned. Then when it came to lunch (we arrived on time for all of the restaurants) there wasn't an overly varied amount of food and the temperature wasn't very hot. We did end up using the microwave for most of our meals. My friend did find a couple of hairs in her food which put us off (not something that should be happening in a 4* hotel) After the 2nd night we did speak to a lady from Thomas cook and explained about the food, since we complained the night after the food was much hotter and fresher (she said the email we sent had been sent to the manager of the hotel) then the food went back to normal. All the separate restaurants didn't have much else on offer, cormoranes was probably the best one as the food felt the most fresh. The worst was in another part of the hotel starting with B (forgot all the names!) The rooms were lovely, but the bed sheets didn't seem to be changed (not sure if it depends on how long you're staying for) after a shower the floor was always soaking, and we had to ask for regular fresh towels so we could stop slipping! Entertainment at night wasn't the best, mostly singers starting from 10:30-11pm, few of the entertainment team seemed to miss our table when trying to get people to sing. We felt fairly isolated as most of the people at the hotel were spanish. The sunbeds are FAR too close to each other! We ended up moving some of the beds behind us, because people were leaving them towels on the end of our sunbeds. It seemed like the Kappa club (childcare I think) didn't care where the kids left their clothes as it ended up on our sunbeds. Towards the end of the holiday it seemed the staff became more friendly, we felt ignored at the start as if we were intruding everyone's holiday. We didn't feel overly secure in the hotel as when we were walking to the different restaurants we could see people walking their dogs who obviously weren't at the hotel. However, the gym was brilliant (5 euros) well equipped and was nice to be in some cold air! I wouldn't usually write a review as usually hotels have a couple of things that might not of been great, but the food really was a let down. And the staff could of been more welcoming from the start.
Lots for kids to do. Excellant swimming pools, a short walk to a great beach, a series of decent restuarants, parking is available but expensive, good staff, facilities well kept, neat organized. Loads of kids
One week of luxury at affordable prices. Beautiful Huge Beach across road from hotel which makes every effort to care for their customer. Lovely extra touches throughout. Excellent entertainment daily for all especially children. Nightime entertainment reasonable. Food range & choice excellent. Different restaurant each night in the hotel is a great option. Local town small, little nightlife, fresh seafood to eat on the street. Mostly spanish families in hotel with a small no of others.
Stayed all inclusive a couple of weeks ago. Massive complex but was only partly open when we went. Lovely room, lovely pool area, plenty of sunbeds and a 10 minute walk across to the beach. The beach was a bit shingly near the sea but otherwise fine. If you enjoy just staying at the hotel and chilling it is fine. The only restarant open apart from our last night was the Italian restarant. Not sure why it was called Italian because it was 80% fish with a couple of pasta dishes and a very poor pizza offering. We did think the food was very poor quality and had to visit Burger King one night just for a break. I thought the labelling of the food was particularly poor, I am allergic to fish and certain nuts, and a lot of the salads and dishes I couldn't tell what was in them so therefore couldn't have them. Unfortunately the staff didn't really understand English enough to ask them. Breakfast was particularly poor, often very cold and the toast machines just didn't toast! Only about 10% Brits there mostly French and Spanish. First time we have been abroad and not been able to get an English newspaper. There were no shops to speak of, there was a shopping area opposite which again was just starting to open when we left. It was actually a bit of a worry that our room faced it all and the last night it was very noisy till the early hours. We did attempt to walk to a market, it took us about half an hour in red hot heat and had about 10 stalls, not worth it in our opinion. We did get the holiday for a very good price so all in all we were happy , just chilled by the pool or walked to the beach. I wouldn't particularly recommend it because there is nothing else in the resort. It is nice to have a few shops to walk around.
We have stayed during the second half of the June, and everything was great. But closer to the end of our stay the amount of people started to increase significantly. There was always dense in the pool, and quite hard to find an unoccupied lounger. I'm not sure that staying during the peak season would be comfortable.
- Free WiFi in rooms and public areas
- Onsite dining
- 2 outdoor pools
Barcelo Punta Umbria Beach Resort places you within a 15-minute drive of Bellavista Golf Course and Anastasio Senra Visitor Center. This 1198-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 3 restaurants. It's in a regional park and also close to Monumento a la Fe Descubridora.
There are ample dining options with 3 onsite restaurants, including Restaurante El Estero, which specializes in Spanish cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. Start each morning off right with buffet breakfast served for a fee.
Barcelo Punta Umbria Beach Resort's 1198 soundproofed rooms provide minibars, safes, and phones. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Desks are also standard.
Guests of Barcelo Punta Umbria Beach Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. If you drive, self parking is EUR 12 per night, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a health club, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 5638 reviews