Zel Punta Cana, All Suites - All inclusive

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Photo gallery for Zel Punta Cana, All Suites - All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Property video
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Exterior
Beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Fun Republic
    ‪13 min walk‬
  • Place, Los Corales Beach
    ‪6 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Zel Two Bedroom Master Suite Swimup

9.6 out of 10
Exceptional
(4 reviews)
  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Zel Two Bedroom Master

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 1883 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Zel Suite

8.2 out of 10
Very good
(81 reviews)
  • Garden view
  • 796 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite Master with Garden View

  • Garden view
  • 1076 sq ft
  • Sleeps 4
  • Free WiFi

Room Standard with Garden View

  • Garden view
  • 796 sq ft
  • Sleeps 4
  • Free WiFi

Room Deluxe with Pool View

  • 807 sq ft
  • Sleeps 4
  • Free WiFi

Suite Master with Pool View

  • 1076 sq ft
  • Sleeps 4
  • Free WiFi

Double Suite Master with Garden View

  • Garden view
  • 1883 sq ft
  • Sleeps 6
  • Free WiFi

Double Suite Master with Pool View

  • 1883 sq ft
  • Sleeps 6
  • Free WiFi

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite Master with Garden View

  • Garden view
  • 1076 sq ft
  • Sleeps 1
  • Free WiFi

Suite Standard with Garden View

  • Garden view
  • 796 sq ft
  • Sleeps 1
  • Free WiFi

Suite Master with Pool View

  • 1076 sq ft
  • Sleeps 1
  • Free WiFi

Room Deluxe with Pool View

  • 807 sq ft
  • Sleeps 1
  • Free WiFi

Zel Master Suite

8.8 out of 10
Excellent
(35 reviews)
  • Garden view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Casa Zel SwimUp Suite

  • 3531 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Zel Punta Cana, All Suites - All inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 190-room, 5-star property has 2 outdoor pools along with outdoor private hot tubs and 4 restaurants.

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 0.7 miles
  • Fun Republic - 13 min walk - 0.7 miles
  • Los Corales Beach - 6 min drive - 1.5 miles
  • Bavaro Beach - 15 min drive - 3.0 miles
  • Arena Gorda Beach - 20 min drive - 8.0 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪Steak & Lobster - ‬10 min walk
  • ‪La Riveira - ‬15 min walk
  • ‪Oceana Restaurant - ‬1 min drive
  • ‪Agua Marina - ‬6 min walk

About this property

Zel Punta Cana, All Suites - All inclusive

Zel Punta Cana, All Suites - All inclusive features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury property include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Outdoor private hot tubs, dining areas, and minibars are other standard amenities. Change of towels is available on request.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DOP 3150 per pet, per night
  • Dogs only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: DOP 3150 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive has all inclusive rates that come with all meals included. Activities include kayaking, volleyball, and water fitness classes.

How much does it cost to stay at Zel Punta Cana, All Suites - All inclusive?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Zel Punta Cana, All Suites - All inclusive on May 25, 2026 start from $360, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see around Zel Punta Cana, All Suites - All inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club and also 13 minutes on foot from Fun Republic. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is there parking available at Zel Punta Cana, All Suites - All inclusive?

Yes, secured self parking is offered for free at the property.

Is there a spa at Zel Punta Cana, All Suites - All inclusive?

AUA Spa is the property's spa and services include sports massages, hot stone massages, aromatherapy, and reflexology.

Does Zel Punta Cana, All Suites - All inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a private outdoor hot tub, a private beach, and an al fresco restaurant at this property.

Does Zel Punta Cana, All Suites - All inclusive have a casino?

No, Zel Punta Cana, All Suites - All inclusive doesn't have a casino.

Is there an indoor pool at Zel Punta Cana, All Suites - All inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What do couples enjoy most about Zel Punta Cana, All Suites - All inclusive?

There are many amenities for couples at this property, including a private outdoor hot tub and champagne service in each guestroom, and some feature ocean view.

Are there hot tubs at Zel Punta Cana, All Suites - All inclusive?

No, but guests can enjoy a sauna at this property.

Does Zel Punta Cana, All Suites - All inclusive have a restaurant with a breakfast menu?

Yes, Zel Punta Cana, All Suites - All inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Zel Punta Cana, All Suites - All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Zel Punta Cana, All Suites - All inclusive for a fee of DOP 3150 per pet, per night.

Are there connecting rooms at Zel Punta Cana, All Suites - All inclusive?

Yes, this property has connecting rooms you can book for your group event or vacation.

What is the closest airport to Zel Punta Cana, All Suites - All inclusive?

The closest major airport to Zel Punta Cana, All Suites - All inclusive is Punta Cana Intl. Airport (PUJ), which is 11.4 mi away (27 minutes by car).

Are there rooms with balconies at Zel Punta Cana, All Suites - All inclusive?

Yes, some guestrooms at this property offer either a furnished balcony and a terrace where guests can enjoy ocean and garden views.

Does Zel Punta Cana, All Suites - All inclusive host weddings?

There are wedding services available at Zel Punta Cana, All Suites - All inclusive if that's in your vacation plans.

Zel Punta Cana, All Suites - All inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 469 out of 705 reviews
Rating 8 - Good. 141 out of 705 reviews
Rating 6 - Okay. 54 out of 705 reviews
Rating 4 - Poor. 21 out of 705 reviews
Rating 2 - Terrible. 20 out of 705 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was so clean!! The rooms were massive which was so nice. The spa was super relaxing and the beach area was beautiful! The food was great as well as the staff. Will definitely be coming back!!
Stayed 4 nights in May 2026

8/10 Good

Jade

Stayed 3 nights in Apr 2026

6/10 Okay

George

Stayed 14 nights in Jan 2026

6/10 Okay

Kimberly Lee

Stayed 11 nights in Jan 2026

8/10 Good

MaKayla Brie

Liked: Amenities, property conditions & facilities
Rafael from guest services was amazing! Ensured we had everything we needed, check in and check out process was smooth and easy and food was amazing definitely coming back!
Stayed 3 nights in Feb 2026

10/10 Excellent

Ryane

Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda, Sharpsville P

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first trip to the Dominican and certainly won’t be our last. The resort is absolutely gorgeous. The grounds and pools are very well maintained. The staff and service was a solid 10/10. The food was delicious and we always had a cold drink in our hands. The staff even filled our tub up outside with bubbles and rose petals on our last night. We plan on returning in May.
Stayed 4 nights in Feb 2026

8/10 Good

Casey Anne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable stay! Staff is all very friendly!
Stayed 7 nights in Feb 2026

10/10 Excellent

Samara

Liked: Cleanliness, amenities, property conditions & facilities
amazing service, amazing food, gorgeous location
Stayed 4 nights in Feb 2026

4/10 Poor

Diana

Stayed 6 nights in Jan 2026

10/10 Excellent

Mardai

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, food was good, hotel is very clean and love the pool area and the little cabanas Would definitely go back there My stay was very pleasant
Hot tub was very clean
Stayed 4 nights in Feb 2026

10/10 Excellent

Traci

Liked: Cleanliness, amenities
Resort was very clean and staff was very friendly. Room was very spacious and very clean. Food was fantastic!
Stayed 8 nights in Feb 2026

10/10 Excellent

Sandra

Stayed 6 nights in Feb 2026

8/10 Good

francisco

Stayed 4 nights in Feb 2026

10/10 Excellent

Minh Thu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was always helpful and friendly. Everyone was greeting eachother and the guests. All Amenities thinkable are also available.
Stayed 10 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
All excellent
Stayed 7 nights in Feb 2026

8/10 Good

Susan

Staff is great, very accommodating, but communication can be difficult. Most of the staff should have a basic understanding of English to make sure requests are clear. The rooms, pools and restaurants are great, very clean.
Stayed 10 nights in Jan 2026

10/10 Excellent

Fernando, Bayamon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The welcoming and service throughout our stay was superb. Juan Bautista, our welcome supervisor did an excellent job making sure that our stay was a pleasant one and exceeding our expectations. Food and restaurants were also far better than we expected. The art crafting activities were also great tokens and relaxing experience which turned into great souvenirs to keep from out unforgettable weekend. The private beach club is also very nice and appetizers are outstanding. Highly recommnded place to stay if you look for a quiet, relaxing, beatifully appointed accomodation with great service at a reasonable price.
Stayed 2 nights in Feb 2026

6/10 Okay

Emma, The Valley

Liked: Cleanliness, property conditions & facilities
This hotel is clearly aiming to deliver a five-star experience, and there are some genuinely excellent elements — beautiful rooms, an exceptionally comfortable bed, and consistently kind, well-intentioned staff. Unfortunately, my stay was affected by a number of small but recurring issues. The hotel app and room service menus were often inaccurate, and there were several maintenance and inspection issues that shouldn’t occur at this level. Dining was inconsistent: friendly service throughout, but cold food on one occasion, limited or misleading menus on others, and room service orders that didn’t match what was advertised. The spa treatment itself was excellent, but important information wasn’t clearly explained upfront. Despite the number of issues raised during my stay, no gesture of goodwill or compensation was offered beyond apologies. With stronger attention to detail and clearer communication, this could be an excellent hotel; at present, the experience does not consistently match five-star expectations.
Stayed 4 nights in Jan 2026

8/10 Good

MOHSEN, SUWANEE

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Zel Punta Cana from January 14 to January 20, 2026. The hotel is located in the Bavaro area, about 20 minutes from Punta Cana International Airport. The resort is brand new, modern, and well maintained. Check in was fast and smooth, and the staff is generally friendly, although service can be slow at times and English is not widely spoken. The rooms are the strongest point of this hotel. They are spacious, modern, and clean, with a very comfortable bed. The balcony with a jacuzzi overlooking the pool is a great feature. However, humidity inside the room is noticeable, towels and linens look worn, and only one large bath towel is provided. The shower head is also installed quite low. There are several large and clean swimming pools. The beach is beautiful and clean, with shuttle access from the lobby that works well. The beach bar and restaurant are enjoyable. Food quality at the buffet is acceptable, but variety is limited, and items are not always refilled later. The resort has only three restaurants, with average overall quality. Entertainment is very limited, making the resort extremely quiet. There is no convenience store on site, and communication before arrival was poor, as emails to the reservation department were not answered. Overall, we were satisfied with our stay. This hotel is best suited for travelers looking for a modern, clean, and peaceful place to relax rather than a lively all inclusive experience. Special thanks to Alejandra Vasquez.
Stayed 6 nights in Jan 2026

8/10 Good

Macey

Stayed 5 nights in Jan 2026

10/10 Excellent

Demetri

Stayed 4 nights in Jan 2026

4/10 Poor

Theresa

Stayed 4 nights in Dec 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our room was very nice, we had the suite with the living room and very large balcony. It was very private and spacious. The towels in the room were old looking, they were clean but they definitely need to update them. We weren’t given any hand towels or washcloths. We called and they brought 2 hand towels and no washcloths. Service was extremely inconsistent, we didn’t get a butler, other people did. During check in, we noticed other people that were checking in were given a tour of the property, we were taken to a staircase and told your room is up there. We were also told to go to the restaurant at 9:00 in the morning to make dinner reservations. Which we did, later we overheard people talking to their butler about making reservations which he did for them. Later in the week we discovered a screen in the buffet that you could make reservations, so we used that. Service at the buffet and bar were touch and go, the bar took a long time and it wasn’t that busy and if you wanted a drink when you went to the buffet, even water, sometimes they’d come over, other times they didn’t or they’d take your drink order and never come back, very inconsistent, same with the pool service.This resort is very quiet, which we liked. There was no bar to sit at which I found strange. The grounds are lovely,we walked to the beach every day instead of taking the shuttle. It’s very safe. The people working at the resort were very friendly. I just think they need to work out a few things.
Stayed 10 nights in Jan 2026

10/10 Excellent

Sean M.

Stayed 1 night in Dec 2025

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