Zel Punta Cana – All Inclusive

Mediterranean property with 4 restaurants and 2 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

All inclusive
Bar
Pet friendly
Room service
Gym

Explore the area

Playa Bavaro, Punta Cana, La Altagracia, 23000

Place, Cocotal Golf and Country Club
‪13 min walk‬
Place, Los Corales Beach
‪16 min walk‬
Place, Bavaro Beach
‪10 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪22 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

1 bedroom, premium bedding, minibar, in-room safe

Zel Two Bedroom Master Suite Swimup

Exceptional

1883 sq ft
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Two Bedroom Master

Very good

1883 sq ft
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Suite

Very good

796 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Master with Garden View

1076 sq ft
Sleeps 4

Room Standard with Garden View

796 sq ft
Sleeps 4

Room Deluxe with Pool View

807 sq ft
Sleeps 4

Suite Master with Pool View

1076 sq ft
Sleeps 4

Double Suite Master with Garden View

1883 sq ft
Sleeps 6

Double Suite Master with Pool View

1883 sq ft
Sleeps 6

Zel Swimup Suite

Good

807 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Master with Garden View

1076 sq ft
Sleeps 1

Suite Standard with Garden View

796 sq ft
Sleeps 1

Suite Master with Pool View

1076 sq ft
Sleeps 1

Room Deluxe with Pool View

807 sq ft
Sleeps 1

Zel Master Suite

Excellent

1076 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Zel Swimup Master Suite

Good

1076 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite

3531 sq ft
2 bedrooms
Sleeps 8
1 King Bed and 2 Queen Beds

About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Zel Punta Cana – All Inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 190-room, 4.5-star property has 2 outdoor pools along with outdoor private hot tubs and 4 restaurants.

What's nearby

Cocotal Golf and Country Club - 13 min walk - 0.7 miles
Los Corales Beach - 16 min walk - 0.9 miles
Cortecito Beach - 5 min drive - 1.7 miles
Downtown Punta Cana - 8 min drive - 3.8 miles
Bavaro Beach - 10 min drive - 2.7 miles

Getting around

Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

‪Seaside Grill - ‬6 min drive
‪Drifters Lazy River Bar - ‬6 min drive
‪Capri - ‬10 min walk
‪El Guarapo - ‬10 min walk
‪Carnival International Cafe - ‬5 min drive

About this property

Zel Punta Cana – All Inclusive

Mediterranean property with 4 restaurants and 2 outdoor pools

Zel Punta Cana – All Inclusive features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury property include a gym, outdoor tennis courts, and free WiFi in public areas.

Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Outdoor private hot tubs, dining areas, and minibars are other standard amenities. Change of towels is available on request.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

12 outdoor pools, open 8:00 AM to 6:00 PM, free cabanas, pool umbrellas

Pool
Hot Tub
Breakfast included
All inclusive

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free beach shuttle
Free secured self parking on site

Food and drink

3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

Nokyo
Parda
Tacorini
Volcan

Things to do

2 outdoor pools
27-hole golf course
5 outdoor tennis courts
Beach volleyball
Evening entertainment
Fitness classes
Full-service spa
Golf carts
Golf clubhouse
Golf lessons
Gym
Optional golf privileges
Wine tasting room
Yoga classes

Family friendly

2 outdoor pools
Dining table
Laundry facilities
Lifeguards on site
Living room
Mini-fridge
Separate in-room dining area
Soundproofed rooms

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
Magnifying mirror
No elevator
Well-lit path to entrance

3 floors
8 buildings
Banquet hall
Built in 2008
Designated smoking areas
Lifeguards
Mediterranean architecture
Renovated entire property - December 2024

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

HDTV with premium cable channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Dining table
Dishwasher
Free bottled water
Mini-fridge
Minibar
Separate dining area

Air conditioning
Connecting rooms available
Iron/ironing board
Laptop workspace
Living room
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for DOP 3150 per pet, per night
Dogs only
2 total pets
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

The charges below are included in your overall room price:

New Year's Eve gala dinner fee
New Year's Day gala dinner fee
Christmas Day gala dinner fee
Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: DOP 3150 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 6:00 PM.
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Zel Punta Cana – All Inclusive?

Zel Punta Cana – All Inclusive has all inclusive rates that come with all meals included. Activities include kayaking, volleyball, and water fitness classes.

How much does it cost to stay at Zel Punta Cana – All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Zel Punta Cana – All Inclusive on Oct 15, 2025 start from $265.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Zel Punta Cana – All Inclusive?

Zel Punta Cana – All Inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see around Zel Punta Cana – All Inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Will I be able to park at Zel Punta Cana – All Inclusive?

Yes, secured self parking is offered for free at the all-inclusive property.

Is there a spa at Zel Punta Cana – All Inclusive?

AUA Spa is the property's spa and services include Swedish massages, hot stone massages, Ayurvedic treatments, and hydrotherapy.

Does Zel Punta Cana – All Inclusive have a casino?

No, Zel Punta Cana – All Inclusive doesn't have a casino.

Is there an indoor pool at Zel Punta Cana – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What amenities will couples enjoy at Zel Punta Cana – All Inclusive?

There are many amenities for couples at this all-inclusive property, including Champagne service as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Zel Punta Cana – All Inclusive?

Yes, all guestrooms at this all-inclusive property have private outdoor spa tubs.

Does Zel Punta Cana – All Inclusive have a restaurant with a breakfast menu?

Yes, Zel Punta Cana – All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Zel Punta Cana – All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Zel Punta Cana – All Inclusive for a fee of DOP 3150 per pet, per night.

Does Zel Punta Cana – All Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Zel Punta Cana – All Inclusive?

The closest major airport to Zel Punta Cana – All Inclusive is Punta Cana Intl. Airport (PUJ), which is 11.4 mi away (27 minutes by car).

Are there rooms with balconies at Zel Punta Cana – All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a furnished balcony where guests can enjoy ocean or garden views.

Does Zel Punta Cana – All Inclusive host weddings?

There are wedding services available at Zel Punta Cana – All Inclusive if that's in your vacation plans.

Zel Punta Cana – All Inclusive Reviews

8.8

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Gavin

Traveled with partner

Aug 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A little bit better food options in certain areas/ events

Stayed 5 nights in Aug 2025

10/10 Excellent

Emma

Traveled with partner

Jul 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

my boyfriend and I went for my birthday and it was the most amazing trip ever. The people, the food, the peaceful vibe.. everything was a 10/10 definitely going back.

Stayed 3 nights in Jun 2025

10/10 Excellent

Reiny Carolina

Traveled with partner

Jul 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Property is pretty clean and the environment is amazing. Staff in the front desk is super welcoming and very friendly. Food was pretty good. Very nice hotel if you want to relax. The beach is not right in the property but they have trolleys that takes you every 5 minutes. The beach is only like 2 minutes away. I’ll recommend to make all your restaurants reservations the same day you arrive in the property because sometimes when you try to make the reservation the same day is not available. Like the live Japanese restaurant. The staff was so amazing that even though they didn’t have space the night I wanted to eat there they accommodated my partner and I. The security throughout the property is on point. I really enjoyed my 6 days stay. I’ll definitely return. Another cons is the beach has a lot of sargasso even tho they try to keep it clean. I think the government should get more involved in that part to keep those amazing beaches free from it.

Stayed 6 nights in Jun 2025

10/10 Excellent

William

Traveled with partner

Jul 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Exelent staff, they really make you feel home. Super confortable rooms. Very quiet still enjoyable. Food should definitely be improved. Very few options compared with other sorrounding all inclusive hotels I've stayed in the past. Overall a great experience. Thank you!!!

Stayed 5 nights in Jun 2025

6/10 Okay

Coley

Jul 4, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

shafkat Omotoyosi

Traveled with partner

Jul 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice property, good food and very nice atmosphere, really enjoyed our stay 10/10

Stayed 5 nights in Jun 2025

6/10 Okay

Pamela

Traveled with family

Jul 1, 2025

Liked: Staff & service

Lovely property with lots of wilderness. Needs little more activities and lively music. The beach service was not as great as it could be.

Stayed 9 nights in Jun 2025

10/10 Excellent

German

Jul 1, 2025

Stayed 3 nights in Jun 2025

10/10 Excellent

Luis

Traveled with partner

Jun 30, 2025

Liked: Amenities, property conditions & facilities

Best service ever

Stayed 4 nights in Apr 2025

4/10 Poor

Ada

Traveled with family

Jun 30, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

I recently stayed at Zel Hotel Punta Cana and unfortunately, my experience did not meet my expectations, especially for a family-friendly vacation. First, this hotel is not kid-friendly at all — there were zero activities for kids and no entertainment or organized events to keep them busy. It’s the same for adults: after dinner there were no activities or shows, which made the evenings feel long and boring. The room service was disappointing. Every time we ordered something to eat, it took about 2 hours to arrive and the food always came cold. Housekeeping was also not up to standard — they only cleaned the room around 4 PM, which is an inconvenient time when you want to relax. During our entire 7-day stay, they never changed the sheets, and the shampoo and hand soap were never refilled. The pools were another letdown — no one cleaned them properly, so they were often full of leaves and debris from the trees. On the positive side, Frank and Carlos were the best part of our stay. They were very helpful, friendly, and did their best to make us feel welcome. Also, the place itself is beautiful and the hotel’s design is amazing — it’s just a shame that the service does not match the surroundings. Overall, Zel Hotel Punta Cana has potential because of its location and look, but they really need to improve their cleaning, maintenance, room service, and activity planning, especially for families. ⭐️⭐️ / 5

Stayed 6 nights in Jun 2025

6/10 Okay

Ikram

Traveled with family

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Zel Punta Cana: Beautiful Resort, Incredible Staff, but the Food Needs Help The resort itself is stunning. The landscaping is lush and tropical, and the suite was spacious, clean, and super comfortable. Our housekeeper was always on top of things, and the service throughout the hotel was excellent. Everyone we interacted with was kind, helpful, and genuinely tried to make our stay great. Special thanks to Carlos, our concierge, who was always available and went above and beyond. Now, the not-so-great part—the food. The buffet was disappointing. Most dishes were lukewarm and lifeless, no matter what time you arrived. Crepes, toast, and pancakes were rubbery enough to bounce. Even the salad dressing was room temperature. The Japanese restaurant was barely edible, both hibachi and à la carte. The only decent meals we had were at the beach club, where the calamari and grilled shrimp were actually good. The fruit was also fresh and tasty, especially the papayas and mangos. The staff truly made a difference in our experience. But unless the hotel seriously upgrades the food and brings in a real chef, it’s going to be hard to recommend this place for the full experience. Amazing service, but bring snacks just in case.

Stayed 7 nights in Jun 2025

8/10 Good

Javier

Traveled with family

Jun 29, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing Getaway Beautiful Spa

Overall, if you’re looking for a quiet, wellness-centered stay with beautiful surroundings and minimal noise or crowds, this resort delivers. However, if easy beach access, quick dining service, or engaging evening entertainment are important to you, this may fall short.Relaxing Getaway with Beautiful Grounds and Spa, but Lacking Beach Access and Entertainment. We spent a long weekend at Cell by Meliá in Punta Cana, and while the stay was relaxing and peaceful, there were a few key things that future guests should be aware of. The setting is truly beautiful—lush tropical landscaping, tall palm trees, and impeccably clean pools create a tranquil and secluded atmosphere. We stayed in a Master Suite, which felt more like a small apartment, complete with a kitchenette, a comfortable living space, a master bedroom, and a bathroom with a jacuzzi tub inside and another jacuzzi outside on a private patio overlooking the pool. This setup made the space feel luxurious and serene. The spa was a major highlight. We did a foot massage retreat that was excellent, and the facilities include a full range of services: full-body massages, hydrotherapy, steam rooms, cold showers, and saunas. It's definitely one of the most relaxing and well-maintained parts of the resort, and a big plus for wellness-focused travelers. As for entertainment, the resort is extremely low-key—there are no organized shows, pool activities, or scheduled

Stayed 3 nights in Jun 2025

10/10 Excellent

Margaret

Traveled with family

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was wonderful. The services were great.

Stayed 3 nights in Jun 2025

10/10 Excellent

Lester

Jun 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The nature effect

Stayed 3 nights in Jun 2025

10/10 Excellent

Owen

Jun 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top tier and the staff are super. Frank Mieses goes above and beyond.

Stayed 3 nights in Jun 2025

10/10 Excellent

Jasmine

Traveled with group

Jun 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The perfect boutique resort. This is the resort you come to for relaxation and family-like environment. I love that the resort is smaller than the typical commercial resort because it makes your stay more intimate. We started off with massages at the spa which were lovely. Then the next 2 days we went to the beach. Yes you do have to take golf cart to the beach but they operate every 5 minutes and the drive is beautiful along the way. The ride is about 4 minutes. The do have a beach club with a bar outdoor eating area and beach chairs. There are also several pools and jacuzzi throughout the grounds with plenty of space for you and your friends to relax on. The staff were all great! Jose and Raphael took care of all our needs while also making us feel like family. Mr. Fish also gave us a great DR sangria class. The food was what is to be expected on a resort but the daily buffet was my favorite. The espresso machine they have in front was a daily pit stop for us.Drinks were also good, ask for a passion fruit margarita! The resort is very beautiful and trees and plants make you truly feel you are on vacation. Great for pictures as well! I would def come back and have discovered I prefer a smaller boutique resort rather than a large party commercial one!

Stayed 4 nights in Jun 2025

10/10 Excellent

Pedro Orlando Zayas

Jun 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Karim

Traveled with family

Jun 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo es A1 desde el staff, las instalaciones, la paz que hay en el hotel, la amabilidad y disposición. Giovana, Rosa, Rafa y Erickson en el área de checkin y checkout son un amor! Anthony en la cocina y Francesco que nos trataron como reinas en los desayunos. Eddy que nos atendía en el beach club y sobre todo Giovanny con sus clases de artesanías que fue todo un éxito, nos encantó! Sin duda nos volveríamos a hospedar en ese hotel sin pensarlo.

Stayed 4 nights in Jun 2025

10/10 Excellent

China

Jun 25, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Jasmin Nicole

Traveled with partner

Jun 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the resort! I came for a birthday trip and had such an amazing time. The service, and especially Raphy, made my trip so accommodating and relaxing. Only feedback I have is to work on the food selection and food overall.

Stayed 4 nights in Jun 2025