The room didn’t have curtains to block the sunrise. Wasn’t able to sleep as planed. Went to the beach and ALL lounge chairs were broken!
Excellent stay, very nice place. I will be back to this beautiful place....
I would say it was great! For the price, a really great deal! The food outlets close at 5pm, so that is one thing that I would suggest they work on. We don't speak much English but the concierge was awesome and made needed calls for us. We even had groceries delivered to our room! They can take you into the marina restaurants at night and pick you up when they are done. The pool and hot tub were awesome. We had lunch on the beach under a hit. Again, for the price, an amazing bargain.
So to start off no wash cloths all week jacuzzi tub didn't work payed extra for it ice machine didn't work somebody tried to break in our room broke door hotel made us pay for it worst experience ever in foreign country
apartment hotel experience, not what I expected, not bad though. very private, good to go and enjoy the surroundings on a bike ride, or take walks along the beach shore, having a car is a must since it is so isolated from everywhere. the only con I can think is that the hotel feels a little bit neglected.
Located in Cap Cana Marina, Punta Palmera Cap Cana by Essenza Retreats is within 2 miles (3 km) of popular attractions such as Punta Cana Beach and Indigenous Eyes Ecological Park. This 86-room, 4-star resort has a private beach, a marina, and a full-service spa.
Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer jetted tubs, hair dryers, and free toiletries. Private spa tubs, microwaves, and minibars are also available.
Punta Palmera Cap Cana by Essenza Retreats features a private beach, a marina, and a full-service spa. Free parking is available if you drive. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach resort include an outdoor pool, a children's pool, and a gym.
The room didn’t have curtains to block the sunrise. Wasn’t able to sleep as planed. Went to the beach and ALL lounge chairs were broken!
Thanks for your feedback, we will check your case because if there are no blackouts, there are shutters that completely close the rooms.
Excellent stay, very nice place. I will be back to this beautiful place....
We look forward to see you in a future stay!
I would say it was great! For the price, a really great deal! The food outlets close at 5pm, so that is one thing that I would suggest they work on. We don't speak much English but the concierge was awesome and made needed calls for us. We even had groceries delivered to our room! They can take you into the marina restaurants at night and pick you up when they are done. The pool and hot tub were awesome. We had lunch on the beach under a hit. Again, for the price, an amazing bargain.
Thank you! Looking forward to see you on a next time! :)
So to start off no wash cloths all week jacuzzi tub didn't work payed extra for it ice machine didn't work somebody tried to break in our room broke door hotel made us pay for it worst experience ever in foreign country
Dear Mr. & Ms. Majewski, We feel sorry to hear that you passed a bad moment during your stay with us in the Dominican Republic. We understand that alcohol does not goes well and makes you to do things that you don't want. The outside jacuzzi was working well, it is a normal jacuzzi not a whirlpool one. We would like to invite you to visit again the D.R. in order to get a better experience! Best regards,
apartment hotel experience, not what I expected, not bad though. very private, good to go and enjoy the surroundings on a bike ride, or take walks along the beach shore, having a car is a must since it is so isolated from everywhere. the only con I can think is that the hotel feels a little bit neglected.
Thank you for the feedback, we always kindly appreciate it. In fact we offer the rent of Golf Cart Rentals, Bikes or Regular cars, also excursions, and do reservations to restaurants, spas, etc. These information is offered and booked with our concierge at the hospitality desk. We would like to experience us next time in a further occasion. We invite you!
Dear Guest. Thank you for sharing your feedback on your recent retreat experience among us, our main goal being to ensure we keep on delivering unforgettable vacations. We are eager to have the opportunity to welcome you again in our property.