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Recent guest reviews

Loved the food, shows l, the staff so great and friendly. Did not enjoyed little kids being a part on the shows with adults. Need to b more creative about this Issue. We already sent many friends to Riu Palace.

Bed BUGS!!! I stayed there in august 2022 for 7 nights. This was my 4th time staying there and was the WORST one. I was getting rash on my body, thinking that it was probably mosquito bites. Only the last day when we were packing i noticed bed bugs on the bed and hundreds of itchy bed bugs bites all over the body!!! The smell in room was terrible! Not acceptible for Riu!!!

Nice and clean property, with great and friendly staff. Food was good and big variety. Room was clean. Beach and pool area were great. Thanks Riu for our pleasant vacation!

I really like the service they treated us very good they even gave us a room with a partial view of the ocean for no charge The room I booked did not have a view so this was awesome I will definitely come here again

1st of all that hotel is not 5* hotel, 3 its enough. Hotel needs remodeling big time, the pool all mosaic tile pulling off and you cant walk inside the pool unbelievable, inside the room as well needs remodeling , bathtub has all over mold, matrass old not comfortable to sleep and $5 synthetic pillows very cheap. furniture's old smells bad . pool side you have to collect your towel to return otherwise you will not able to get towel next day ,and calling this hotel 5 star ....:(

Love the layout, shows, food, friendly, helpful staff

Everything

Pool closes at 7 pm dinner is limited to first come first serve. Your on there schedule.

It is a great place to stay, wonderful staff and facilities, good food and entertainment.

This is an excellent hotel, 5 star food and service, excellent rooms, but king size beds have hard mattresses and pillows. The problem was the ocean, one big wave, so very difficult to swim. Many stingrays by the shore. You cannot see under the water, because it is full of brown sand.

Food is not that good . Salty they serve same

The all inclusive

No activity for the kids and adult. Awful drinks taste like water. Not good enough food options as well.

Everybody was nice. Especially the bartenders, don’t know how the put up with so many people and still be nice to them. I really like them. Checking in and out fast food was good. Would come back.

Our Riu Palace Pacifico stay was wonderful, the hotel is so clean and you can see staff cleaning it all day, everywhere. Our room was clean and comfortable, the A/C worked great, the bed was comfortable, the mini bar was part of the all inclusive. We were able to go to multiple restaurants in the resort and they all had delicious food and great service. The only drawback is that there's only one pool, it was a nice pool, but it got boring after a few days. The beach access was direct, and the beach was nice for walking. Overall, great hotel.

When you first walk in its really impressive. The staff is super nice and very attentive. The food is good and there is lost to choose from. All of the waiters and house keeping are amazing and super nice. The con is that the property needs love. The pool has tiles missingand the hours are short. You have to arrive by 8:30 to get into a restaurant and the step to get out of the shower is super high. Over all a good trip and and good experience.

The hotel was old world gorgeous. I felt like I was in the Gatsby era. Staff was amazing, room was gorgeous and food was ok. I had a family emergency and had to leave after one night, the staff was very understanding and helpful.

Av de los Cocoteros - Lote 2 Nuevo Vallarta NAY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of Nuevo Vallarta Beach, Riu Palace Pacifico All Inclusive is within a 15-minute stroll of Playa Bucerias. This 445-room, 4-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11:30 AM. This property is home to 5 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Balconies, sitting areas, and minibars are also standard.


Property features

Guests of Riu Palace Pacifico All Inclusive enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.

Room options

Junior Suite, 1 King Bed (M)

1 King Bed | Sleeps 2

Family Suite, 2 Bedrooms, Partial Ocean View (C)

1 King Bed and 2 Double Beds | Sleeps 5

Junior Suite (L)

2 Double Beds | 1 King Bed | Sleeps 4

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

1 King Bed and 2 Twin Beds | Sleeps 5

Guest reviews for Riu Palace Pacifico All Inclusive

Everyone (32) Couples (27) Family (64)
4
Family

Loved the food, shows l, the staff so great and friendly. Did not enjoyed little kids being a part on the shows with adults. Need to b more creative about this Issue. We already sent many friends to Riu Palace.

By on Sep 6, 2022

2
Friends

Bed BUGS!!! I stayed there in august 2022 for 7 nights. This was my 4th time staying there and was the WORST one. I was getting rash on my body, thinking that it was probably mosquito bites. Only the last day when we were packing i noticed bed bugs on the bed and hundreds of itchy bed bugs bites all over the body!!! The smell in room was terrible! Not acceptible for Riu!!!

By on Sep 6, 2022

5
Family

Nice and clean property, with great and friendly staff. Food was good and big variety. Room was clean. Beach and pool area were great. Thanks Riu for our pleasant vacation!

By on Sep 5, 2022

5
Partner Couples

I really like the service they treated us very good they even gave us a room with a partial view of the ocean for no charge The room I booked did not have a view so this was awesome I will definitely come here again

By on Aug 25, 2022

3
Everyone

1st of all that hotel is not 5* hotel, 3 its enough. Hotel needs remodeling big time, the pool all mosaic tile pulling off and you cant walk inside the pool unbelievable, inside the room as well needs remodeling , bathtub has all over mold, matrass old not comfortable to sleep and $5 synthetic pillows very cheap. furniture's old smells bad . pool side you have to collect your towel to return otherwise you will not able to get towel next day ,and calling this hotel 5 star ....:(

By on Aug 22, 2022

5
Partner Couples

Love the layout, shows, food, friendly, helpful staff

By on Aug 20, 2022

5
Family

Everything

By on Aug 16, 2022

2
Family

Pool closes at 7 pm dinner is limited to first come first serve. Your on there schedule.

By on Jul 25, 2022

5
Friends

It is a great place to stay, wonderful staff and facilities, good food and entertainment.

By on Jul 25, 2022

5
Friends

This is an excellent hotel, 5 star food and service, excellent rooms, but king size beds have hard mattresses and pillows. The problem was the ocean, one big wave, so very difficult to swim. Many stingrays by the shore. You cannot see under the water, because it is full of brown sand.

By on Jul 23, 2022

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