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Recent guest reviews

Staff were really attentive, but entertainment was horrible. During the day people want to hear music at the swimming pool bar area and they had really slow jazz. Then at the other pool they have party music, but its exercise! At 9pm there is suppose to be entertainment and I left in the middle of it all every night thinking it would get better. They have a game show and ask questions about the hotels for about an hour...too boring. The whole show ends at 10:45 give or take and then no music. No nothing! We wanted to dance and nothing.. I will definitely not rent here again.

Great lobby but the rooms not matching the grand feel of the hotel, just ok.

Great location for relaxing .. Beds are very very firm hard.. Pillows are flat just missed the pool waiters on bringing food while in the pool or on the beach but due to Cov19 a lot has changed but ok

Well the information is wrong there is no room service there is no liquor in the room either. There people at the restaurants are not nice with the exception of janet in the main buffet.

The food was very good. Also a very good variety and selection of fresh food. The staff was amazing. Excellent customer service at all levels. Grounds manicured and clean at all times. Very nice beach and many lounge chairs on the beach.

There is too much noise. Even the carts that the cleaning crew use makes a lot of noise early in the morning.

We enjoyed the pool and had a good time . Lots of fun.

The staff was really nice and treated you with respect. Although, there was bugs in the buffet area but I thought this was normal for Mexico. Over all, I enjoyed my stay at this hotel.

I loved the staff attentiveness and total experience. The all inclusive aspect was great for the price. The variety and quality of food was very good. Sanitary practice was great. I will definently return!

The stay exceeded any expectations. The customer service, the resort, the staff was extraordinary. You didn’t have any unexpected/ hidden fees as opposed to a lot of places. When they said all inclusive that is what they meant. Thank you Orbitz for creating a wonderful experience for me with regards to finding this amazing place.

Staff was excellent! Food was good and a lot of choices for dinner.

The property is absolutely beautiful! The COVID Guidelines made my friends and I feel very safe. I had my papa there for his 90th birthday celebration and they made his celebration very special in so many ways. Our only complaint was the access to the bathrooms. We feel there needed to be a few more. Possibly one on the other side where the lunch/dinner buffet is and one by the pool. For old and young, it was an inconvenience.

Shows ended a little too early. It would be nice for the entertainment to go until midnight since most of downtown closes so early. Loved that they had the Covid test onsite. Made traveling so much easier and efficient

The serving staff were tremendous. They were helpful and friendly. Julian and Thomas were great!

I highly recommend Rui Palace Pacfico. The staff was incredible, every place was so very clean and accommodating. The shows were good, the food was amazing, the rooms were very comfortable. My only suggestion would be some closer bathrooms to restaurants and pool/beach area. I would definitely stay there again

The property was better than expected the staff was GREAT!

Av de los Cocoteros - Lote 2 Nuevo Vallarta NAY

Hotel highlights

  • Close to Playa Bucerias and Nuevo Vallarta Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Flamingos, Riu Palace Pacifico All Inclusive is within a mile (2 km) of popular sights such as Playa Bucerias and Nuevo Vallarta Beach. This 445-room, 4-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11:30 AM. This property is home to 5 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

The 445 accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect to find free WiFi and plasma TVs with satellite channels. Bathrooms offer jetted tubs, hair dryers, and designer toiletries. Minibars, coffee makers, and free bottled water are also standard.


Property features

Guests of Riu Palace Pacifico All Inclusive enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a health club, a sauna, and free WiFi in public areas.

Room options

Junior Suite, 1 King Bed (M)

1 King Bed | Sleeps 2

Family Suite, 2 Bedrooms, Partial Ocean View (C)

2 Double Beds | 1 King Bed | Sleeps 5

Junior Suite (L)

2 Double Beds | 1 King Bed | Sleeps 4

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

1 King Bed and 2 Twin Beds | Sleeps 5

Guest reviews for Riu Palace Pacifico All Inclusive

Everyone (56) Couples (19) Family (49)
3
Family

Staff were really attentive, but entertainment was horrible. During the day people want to hear music at the swimming pool bar area and they had really slow jazz. Then at the other pool they have party music, but its exercise! At 9pm there is suppose to be entertainment and I left in the middle of it all every night thinking it would get better. They have a game show and ask questions about the hotels for about an hour...too boring. The whole show ends at 10:45 give or take and then no music. No nothing! We wanted to dance and nothing.. I will definitely not rent here again.

By on May 16, 2021

4
Family

Great lobby but the rooms not matching the grand feel of the hotel, just ok.

By on Apr 26, 2021

3
Friends

Great location for relaxing .. Beds are very very firm hard.. Pillows are flat just missed the pool waiters on bringing food while in the pool or on the beach but due to Cov19 a lot has changed but ok

By on Apr 26, 2021

Review comment responded on May 3, 2021

Dear Guest, Thank you so much for taking the time to let us know about your recent stay with us. We are sorry that the beds and the pillows were not to your satisfaction and we would have liked to have been informed about this during your stay in order to help you upon request with additional mattress toppers or extra pillows. To end on a positive note, we are glad you enjoyed our privileged location! We would be delighted if you would honor us with another opportunity to convince you of our RIU service and quality. Have a lovely day, Hotel Riu Palace Pacifico Online Reputation Manager

2
Partner Couples

Well the information is wrong there is no room service there is no liquor in the room either. There people at the restaurants are not nice with the exception of janet in the main buffet.

By on Apr 20, 2021

5
Everyone

By on Apr 15, 2021

5
Family

The food was very good. Also a very good variety and selection of fresh food. The staff was amazing. Excellent customer service at all levels. Grounds manicured and clean at all times. Very nice beach and many lounge chairs on the beach.

By on Apr 15, 2021

4
Family

There is too much noise. Even the carts that the cleaning crew use makes a lot of noise early in the morning.

By on Apr 13, 2021

5
Family

We enjoyed the pool and had a good time . Lots of fun.

By on Apr 8, 2021

4
Family

The staff was really nice and treated you with respect. Although, there was bugs in the buffet area but I thought this was normal for Mexico. Over all, I enjoyed my stay at this hotel.

By on Apr 5, 2021

2
Everyone

By on Mar 27, 2021

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