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Viva Heavens by Wyndham, A Trademark All Inclusive

4.0 star property
On beach with outdoor pool for sandy fun near Playa Dorada Golf Course

Choose dates to view prices

Photo gallery for Viva Heavens by Wyndham, A Trademark All Inclusive

Outdoor wedding area
Property video
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine
Breakfast meal

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included

Explore the area

View in a map
Playa Dorada Complex, Puerto Plata, 570000
  • Place, Playa Dorada Golf Course
    ‪1 min walk‬
  • Place, Playa Dorada
    ‪1 min drive‬
  • Place, Embassy of the United States Dominican Republic
    ‪8 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪71 min drive‬

Room options

View all photos for Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Room Superior

8.0 out of 10
Very good
(1 review)
  • 419 sq ft
  • Sleeps 4

View all photos for Room Junior

Minibar, in-room safe, individually decorated, individually furnished

Room Junior

  • 527 sq ft
  • Sleeps 4

View all photos for Bliss 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Bliss 1 king size bed, non-smoking

7.8 out of 10
Good
(8 reviews)
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 2 queen size beds, non-smoking.

7.8 out of 10
Good
(27 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amnesia 1 king size bed, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 1 king size bed, non-smoking

8.8 out of 10
Excellent
(6 reviews)
  • 522 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Amnesia 2 queen size beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Amnesia 2 queen size beds, non-smoking

7.4 out of 10
Good
(8 reviews)
  • 522 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

Nirvana 1 king size bed, handicapped accessible, non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for All Together Several beds, non-smoking

Minibar, in-room safe, individually decorated, individually furnished

All Together Several beds, non-smoking

  • 522 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

About the neighborhood

Puerto Plata

Located in Playa Dorada, Viva Heavens by Wyndham, A Trademark All Inclusive is adjacent to Playa Dorada Golf Course with other popular attractions like Lorilar Ranch within a within a few miles (5 km). This 180-room, 4-star property has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 miles
  • Playa Dorada - 1 min drive - 0.2 miles
  • Malecón De Puerto Plata - 8 min drive - 4.3 miles
  • Embassy of the United States Dominican Republic - 8 min drive - 4.4 miles
  • Puerto Plata Cable Car Base Station - 9 min drive - 5.4 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Ristorante Passatore - ‬3 min walk
  • ‪Ibero bar - ‬3 min drive
  • ‪V Heavens Rosmarino - ‬9 min walk

About this property

Viva Heavens by Wyndham, A Trademark All Inclusive

On beach with outdoor pool for sandy fun near Playa Dorada Golf Course
Guests of Viva Heavens by Wyndham, A Trademark All Inclusive have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this all-inclusive property include an outdoor tennis court, coffee/tea in a common area, and a terrace.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include minibars, coffee makers, and hair dryers. Housekeeping is available on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Snorkeling

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Frequently asked questions

Are there all-inclusive options at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, surfing/body boarding, and tennis.

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark All Inclusive on Oct 15, 2025 start from $221.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Viva Heavens by Wyndham, A Trademark All Inclusive?

Viva Heavens by Wyndham, A Trademark All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see close to Viva Heavens by Wyndham, A Trademark All Inclusive?

This property is situated in Playa Dorada within a 10-minute walk of Playa Dorada and Playa Dorada Golf Course. You'll also find Malecón De Puerto Plata and Fort San Felipe within a short drive.

Is parking available on site at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Viva Heavens by Wyndham, A Trademark All Inclusive?

Spa services at the property include body wraps, couples treatments, massages, and mani/pedis.

Does Viva Heavens by Wyndham, A Trademark All Inclusive feature a casino on the premises?

No, Viva Heavens by Wyndham, A Trademark All Inclusive doesn't have a casino.

Is there an indoor pool at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 7:00 PM.

What amenities will couples enjoy at Viva Heavens by Wyndham, A Trademark All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, an outdoor pool, and a beachfront restaurant.

Are there hot tubs at Viva Heavens by Wyndham, A Trademark All Inclusive?

No, there isn't a spa tub at this all-inclusive property.

Does Viva Heavens by Wyndham, A Trademark All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Viva Heavens by Wyndham, A Trademark All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Viva Heavens by Wyndham, A Trademark All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Viva Heavens by Wyndham, A Trademark All Inclusive.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Viva Heavens by Wyndham, A Trademark All Inclusive?

The closest major airport to Viva Heavens by Wyndham, A Trademark All Inclusive is Gregorio Luperon Intl. Airport (POP), which is 9.4 mi away (22 minutes by car). Another top airport is Cibao Intl. Airport (STI), which is around 25.5 mi away.

Are there rooms with balconies at Viva Heavens by Wyndham, A Trademark All Inclusive?

Yes, some guestrooms at Viva Heavens by Wyndham, A Trademark All Inclusive offer a balcony and may feature garden views.

Does Viva Heavens by Wyndham, A Trademark All Inclusive have a wedding venue?

There are wedding services available at Viva Heavens by Wyndham, A Trademark All Inclusive if that's in your vacation plans.

Viva Heavens by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 359 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 105 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort was exactly what I was looking for. I was looking for a small resort to take my kids on their first international trip. The staff was very friendly and helpful, lots of games and activities, and it wasn’t over crowded. Everything was clean, reservations were easy to come by, and I never had a hard time finding a good seat by the pool or the beach.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gregor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and great food.
Stayed 7 nights in Jul 2025

6/10 Okay

Marisol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The pool are was nice. The staff is friendly. The food is not great. The beach is a long walk away.
Stayed 1 night in Jul 2025

10/10 Excellent

Kasana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food at the Ala cart restaurants!

Property was very clean and modern. Very good nightly entertainment and pool areas. My only complaint is that the beach is a long walk from the common areas.
Stayed 5 nights in Jun 2025

6/10 Okay

Lizette, sunnyside

Traveled with family
Disliked: Amenities, property conditions & facilities
It’s an old property the staff is very very nice but the hotel needs a renovation, it’s old the pool is very small and there were mosquitoes inside the room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy beach, night event,good food, the employees are very friendly and the facility is very clean, we have not complaing
Stayed 3 nights in Jul 2025

10/10 Excellent

Clyde, REYNOLDSBURG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Marino

Traveled with family
Liked: Property conditions & facilities
The property and around the property is nice and beautiful but the resort is small and the stuff is limited,the buffet restaurant is very small and they have not much selection of food,the food it’s okay but I can not say that the food is great because it’s not.
Stayed 2 nights in Jun 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I enjoyed our stay at viva. The staff was very nice but the food/restaurants needs improvements.
Stayed 3 nights in Jun 2025

8/10 Good

Ethan Nessim, Telford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 7 nights in Jun 2025

10/10 Excellent

Aliaksandr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Замечательное место для семейного отдыха. Чистый удобный номер. Вкусная еда и замечательный кофе))). Весёлая анимация днём и вечером, очень увлекательно. Чистый пляж, великолепная пиццерия. Много хороших ярких эмоций мы получили покатавшись на катамаране с весёлым капитаном. Дорожка к пляжу вдоль пруда с черепахами тоже помогла погрузиться в атмосферу отдыха. Хорошее место: есть всё нужное и ничего лишнего.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nidia

Stayed 4 nights in Jun 2025

8/10 Good

Krenlly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jun 2025

6/10 Okay

DIEGO, ALEXANDRIA

Liked: Cleanliness
Stayed 7 nights in Jun 2025

2/10 Terrible

Angela

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No Thing. Horrible service and food
Stayed 3 nights in Jun 2025

8/10 Good

Dahiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2025

6/10 Okay

Rafael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We were disappointed to find that the à la carte restaurants were closed for the duration of our 5-day stay, with only one available option for one of the days. This was not communicated to us in advance, which significantly affected our overall experience. Additionally, the hot tub was out of service throughout our visit. More concerning were the instances of roaches—three found in our room and another near the buffet area. While we understand that humidity can contribute to this issue, it raises concerns about cleanliness and maintenance standards. On a positive note, the staff were consistently friendly and courteous, which we appreciated. However, the lack of transparency regarding amenities and the presence of pests made this stay fall short of our expectations. We were told more is offered on the weekend but we were there during the week.
Stayed 5 nights in Jun 2025

10/10 Excellent

Manuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, except for the presence of a mosquitoes infestation..
Stayed 2 nights in Jun 2025

8/10 Good

Sreypich

Stayed 6 nights in Jun 2025

8/10 Good

Shantel

Traveled with family
Liked: Amenities, property conditions & facilities
Positive: Beautiful resort & perfect beach. The service & staff were amazing. Lots of activities for the kids & the staff worked hard to make your stay an enjoyable one. They upgraded us to a VIP room which was very new & renovated. Negative: even though there were 4 a la carte restaurants, they only allowed us to use one out of our three nights. The reason was because it was low season. This was very disappointing as this is the main reason I booked this resort. The food lacked quality & variety.
Stayed 3 nights in Jun 2025

6/10 Okay

Lauren Blair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 5 nights in May 2025

2/10 Terrible

Verónica

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Danielle

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexandria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love love this resort I am definitely coming back to enjoy another vacation!
Stayed 7 nights in Jun 2025

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