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Recent guest reviews

Lots of things to do, food was good, like the hours everything was opened til late.

I've been to DR 6 times in 2 years. Emotions is my #1 Choice. It's the newest hotel in the area. The staffs here are kind and patience and creative. Their romantic dinner with live Violinist and Dancer are so so romantic. The European wines here are very reasonable. It is also next door to an amazing Italian Restaurant just right outside. The Hotel manager are receptive. AC definitely work. KEY NOTE: The food and beverage manager are the kindness people you will meet.

none the food 50%, the pool too smoll, the restaurant very low customer service

The place was well situated. Was extremely bothered at check in got there around 12:45 and was told check in was at 3pm which is the normal for all the resorts in the area. However, most resorts let you enjoy the amenities until the room is ready. This place wanted $20 a person to uses the facilities until the rooms were ready at 3pm. For this reason i highly doubt i will return or recommend this place. Which is as shame because everything else was very good.

We had a wonderful stay at emotions playa dorada, however we had encountered a problem with the check in. We traveled from New York and we arrived at noon to the hotel. We were not allowed to use their amenities because their check in starts at 3:00pm. They wanted us to pay extra per person because they consider our arrival time as Early check in. However, we noticed that other guests were arriving early and they were allowed to use their service. The rule should apply to all, no matter what! Also the rooms didn’t have a manual of the hotel services such as check out time!

Did not like the open jacuzzi concept and buffet food was good but not great. However I did enjoy the lively staff, clean pool ,bed room and hotel, free wifi throughout the hotel and beach. Also the restaurants were tasteful like the Mexican.

For being all inclusive. You had pay for separate foods or drinks..not so good.

Very good Hotel... attentive staff and a great Price for the money would highly recommend!

Staff was kind of rude when other family members that were in another hotel wanted to come in and see my 90 year old uncle. Room service number also had a busy signal all day.

Bar drinks and food in buffet or Mexican restaurant had no quality. Room was very nice. Beach area was fantastic.

The only negative is that vendors , including vacation clubs, outside taxis drivers etc always trying to sell you something,, over pricing things,, educate yourself on pricing before you go so you dont get ripped off.. other than that amazing..

We arrived a little early for our check in, but we were received with a complimentary drink and was able to use the facility while waiting. Food is great! Flavorful. We didn’t get to enjoy the restaurants because my husband didn’t have long pants(sucks) drinks are top shelf which you don’t see that unless you pay extra at other resorts. We asked for a king size but walked into two queens size and with a broken ac. But they fixed thAt in less than an hr. We booked a swim out room. Which with the 3 dAys i was there i didnt even used. So useless for me. They do need a little more animation for thr guest. In addition, they are still in the renovation process.. they will be opening up the casino in a few months. I do recommend this hotel overall

Buen hotel, excelentes habitaciones, comida regular.

Muy buen hotel, me gusto mucho la habitación y las instalaciones del mismo.

Playa Dorada Puerto Plata

Hotel highlights

  • Walking distance to Playa Dorada
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Emotions by Hodelpa - Playa Dorada places you within a 10-minute stroll of Playa Dorada and Playa Dorada Golf Course. This 425-room, 4-star hotel has 3 outdoor pools along with a full-service spa and 5 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 11 AM. Relish the Italian cuisine at Amici, one of 5 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Emotions by Hodelpa - Playa Dorada's 425 rooms are air-conditioned and provide balconies or patios, minibars, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities. Limited housekeeping is available.


Property features

Guests of Emotions by Hodelpa - Playa Dorada have access to a full-service spa, 3 outdoor pools, and a nightclub. Airport transportation is made easy with an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Other amenities at this all-inclusive hotel include a children's pool, a fitness center, and a sauna.

Room options

Room

1 King Bed | 2 Queen Beds | Sleeps 3

Superior Room

1 Queen Bed | Sleeps 3

Swim Out

1 King Bed | 2 Queen Beds | Sleeps 3

Room

2 Queen Beds | Sleeps 4

Guest reviews for Emotions by Hodelpa - Playa Dorada

Everyone (12) Couples (5) Family (4)
1
Everyone

By on Mar 11, 2020

Review comment responded on Mar 11, 2020

We are very sorry that your stay did not go as well as we expected. We take note of your perception in every aspect, we present our most sincere apologies, we will be working tirelessly to achieve your sufferings. We have informed all our leaders involved to continue improving and making them live a memorable experience with love. Best Regards

2
Everyone

By on Feb 28, 2020

Review comment responded on Mar 11, 2020

We are very sorry that your stay did not go as well as we expected. We take note of your perception in every aspect, we present our most sincere apologies, we will be working tirelessly to achieve your sufferings. We have informed all our leaders involved to continue improving and making them live a memorable experience with love. Best Regards

5
Everyone

By on Feb 14, 2020

Review comment responded on Mar 13, 2020

Estamos muy agradecidos y contentos de saber su apreciación sobre su reciente estadía. Quedamos con los brazos abiertos para recibirle nuevamente, Saludos cordiales,

4
Partner Couples

Lots of things to do, food was good, like the hours everything was opened til late.

By on Dec 14, 2019

Review comment responded on Mar 13, 2020

Dear Guest. We are very grateful and happy to know your appreciation about your recent stay. We remain with open arms to receive you again, Best regards,

5
Family

I've been to DR 6 times in 2 years. Emotions is my #1 Choice. It's the newest hotel in the area. The staffs here are kind and patience and creative. Their romantic dinner with live Violinist and Dancer are so so romantic. The European wines here are very reasonable. It is also next door to an amazing Italian Restaurant just right outside. The Hotel manager are receptive. AC definitely work. KEY NOTE: The food and beverage manager are the kindness people you will meet.

By on Nov 5, 2019

Review comment responded on Mar 13, 2020

Dear VeteranNguyen. We are very grateful and happy to read such a beautiful comment of your most recent experience in our Emotions by Hodelpa, it is a pride to know that during your stay you obtained services full of love, professionalism. Best regards

1
Family with small children

none the food 50%, the pool too smoll, the restaurant very low customer service

By on Sep 3, 2019

4
Partner Couples Friends Family

The place was well situated. Was extremely bothered at check in got there around 12:45 and was told check in was at 3pm which is the normal for all the resorts in the area. However, most resorts let you enjoy the amenities until the room is ready. This place wanted $20 a person to uses the facilities until the rooms were ready at 3pm. For this reason i highly doubt i will return or recommend this place. Which is as shame because everything else was very good.

By on Apr 12, 2019

Review comment responded on Apr 15, 2019

Dear Jose, Thank you for sharing what a great location we offer, please allow us to comment, as you mentioned our check in hour is at 3:00PM, we offer the early check in fee if you wish to start your experience earlier. Sincerely,

4
Partner Couples

We had a wonderful stay at emotions playa dorada, however we had encountered a problem with the check in. We traveled from New York and we arrived at noon to the hotel. We were not allowed to use their amenities because their check in starts at 3:00pm. They wanted us to pay extra per person because they consider our arrival time as Early check in. However, we noticed that other guests were arriving early and they were allowed to use their service. The rule should apply to all, no matter what! Also the rooms didn’t have a manual of the hotel services such as check out time!

By on Mar 19, 2019

Review comment responded on Mar 30, 2019

Dear knolls80, We are thrilled to know you had a Wonderfull stay Please allow us to inform you, regarding the early check in topic you mention, it is correct, our check in hour is at 3 pm, If you or any other guests wish to start sooner their experience, we have a early check in fee. We appreciate your comments on the manual topic, please allow us to comment, that welcome kit is handed to every guest at their check in moment, and any info you may need is listed there. Thank you for the time you took to write us your comments and perceptions, warm regards,

4
Everyone

By on Mar 19, 2019

Review comment responded on Apr 8, 2019

Dear guest, Thank you very much for choosing us and taking the time to rate us 4/5 for our great service. Its been our pleasure serving you, Warm regards,

5
Partner Couples Family

Did not like the open jacuzzi concept and buffet food was good but not great. However I did enjoy the lively staff, clean pool ,bed room and hotel, free wifi throughout the hotel and beach. Also the restaurants were tasteful like the Mexican.

By on Mar 15, 2019

Review comment responded on Mar 19, 2019

Dear guest, Thank you for your preference we are delighted to see most aspects of your stay went great and you enjoyed your time with us. Thank you for letting us know your perspective on the jacuzzi and food topics. Sincerely,

Emotions by Hodelpa - Playa Dorada

Playa Dorada, Puerto Plata, 57000
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