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Emotions by Hodelpa - Playa Dorada

4.0 out of 5.0
  • Walking distance to Pla...
  • Free buffet breakfast
  • Free WiFi in rooms and ...
  • Free parking

Recent guest reviews

none the food 50%, the pool too smoll, the restaurant very low customer service

The place was well situated. Was extremely bothered at check in got there around 12:45 and was told check in was at 3pm which is the normal for all the resorts in the area. However, most resorts let you enjoy the amenities until the room is ready. This place wanted $20 a person to uses the facilities until the rooms were ready at 3pm. For this reason i highly doubt i will return or recommend this place. Which is as shame because everything else was very good.

We had a wonderful stay at emotions playa dorada, however we had encountered a problem with the check in. We traveled from New York and we arrived at noon to the hotel. We were not allowed to use their amenities because their check in starts at 3:00pm. They wanted us to pay extra per person because they consider our arrival time as Early check in. However, we noticed that other guests were arriving early and they were allowed to use their service. The rule should apply to all, no matter what! Also the rooms didn’t have a manual of the hotel services such as check out time!

Did not like the open jacuzzi concept and buffet food was good but not great. However I did enjoy the lively staff, clean pool ,bed room and hotel, free wifi throughout the hotel and beach. Also the restaurants were tasteful like the Mexican.

For being all inclusive. You had pay for separate foods or drinks..not so good.

Very good Hotel... attentive staff and a great Price for the money would highly recommend!

Staff was kind of rude when other family members that were in another hotel wanted to come in and see my 90 year old uncle. Room service number also had a busy signal all day.

Bar drinks and food in buffet or Mexican restaurant had no quality. Room was very nice. Beach area was fantastic.

The only negative is that vendors , including vacation clubs, outside taxis drivers etc always trying to sell you something,, over pricing things,, educate yourself on pricing before you go so you dont get ripped off.. other than that amazing..

We arrived a little early for our check in, but we were received with a complimentary drink and was able to use the facility while waiting. Food is great! Flavorful. We didn’t get to enjoy the restaurants because my husband didn’t have long pants(sucks) drinks are top shelf which you don’t see that unless you pay extra at other resorts. We asked for a king size but walked into two queens size and with a broken ac. But they fixed thAt in less than an hr. We booked a swim out room. Which with the 3 dAys i was there i didnt even used. So useless for me. They do need a little more animation for thr guest. In addition, they are still in the renovation process.. they will be opening up the casino in a few months. I do recommend this hotel overall

Buen hotel, excelentes habitaciones, comida regular.

Muy buen hotel, me gusto mucho la habitación y las instalaciones del mismo.

Playa Dorada Puerto Plata

Hotel highlights

  • Walking distance to Playa Dorada
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Emotions by Hodelpa - Playa Dorada places you within a 10-minute stroll of Playa Dorada and Playa Dorada Golf Course. This 425-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11 AM. There are ample dining options with 5 onsite restaurants, including Amici, which specializes in Italian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a balcony or patio, a minibar, and a coffee maker. Limited housekeeping is available.


Property features

Guests of Emotions by Hodelpa - Playa Dorada have access to a full-service spa, 3 outdoor pools, and a nightclub. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and concierge services. Other amenities at this beach hotel include a children's pool, a fitness center, and a sauna.

Room options

Room

King 1 | Queen 2 | Sleeps 3

Room

Queen 2 | Sleeps 4

Adults Only Jr. Suite

King 1 | Queen 2 | Sleeps 3

Swim Out

King 1 | Queen 2 | Sleeps 3

Guest reviews for Emotions by Hodelpa - Playa Dorada

Everyone (9) Couples (4) Family (3)
1
Family with small children

none the food 50%, the pool too smoll, the restaurant very low customer service

By on Sep 3, 2019

4
Partner Couples Friends Families

The place was well situated. Was extremely bothered at check in got there around 12:45 and was told check in was at 3pm which is the normal for all the resorts in the area. However, most resorts let you enjoy the amenities until the room is ready. This place wanted $20 a person to uses the facilities until the rooms were ready at 3pm. For this reason i highly doubt i will return or recommend this place. Which is as shame because everything else was very good.

By on Apr 12, 2019

Review comment responded on Apr 15, 2019

Dear Jose, Thank you for sharing what a great location we offer, please allow us to comment, as you mentioned our check in hour is at 3:00PM, we offer the early check in fee if you wish to start your experience earlier. Sincerely,

4
Partner Couples

We had a wonderful stay at emotions playa dorada, however we had encountered a problem with the check in. We traveled from New York and we arrived at noon to the hotel. We were not allowed to use their amenities because their check in starts at 3:00pm. They wanted us to pay extra per person because they consider our arrival time as Early check in. However, we noticed that other guests were arriving early and they were allowed to use their service. The rule should apply to all, no matter what! Also the rooms didn’t have a manual of the hotel services such as check out time!

By on Mar 19, 2019

Review comment responded on Mar 30, 2019

Dear knolls80, We are thrilled to know you had a Wonderfull stay Please allow us to inform you, regarding the early check in topic you mention, it is correct, our check in hour is at 3 pm, If you or any other guests wish to start sooner their experience, we have a early check in fee. We appreciate your comments on the manual topic, please allow us to comment, that welcome kit is handed to every guest at their check in moment, and any info you may need is listed there. Thank you for the time you took to write us your comments and perceptions, warm regards,

4
Everyone

By on Mar 19, 2019

Review comment responded on Apr 8, 2019

Dear guest, Thank you very much for choosing us and taking the time to rate us 4/5 for our great service. Its been our pleasure serving you, Warm regards,

5
Partner Couples Families

Did not like the open jacuzzi concept and buffet food was good but not great. However I did enjoy the lively staff, clean pool ,bed room and hotel, free wifi throughout the hotel and beach. Also the restaurants were tasteful like the Mexican.

By on Mar 15, 2019

Review comment responded on Mar 19, 2019

Dear guest, Thank you for your preference we are delighted to see most aspects of your stay went great and you enjoyed your time with us. Thank you for letting us know your perspective on the jacuzzi and food topics. Sincerely,

4
Families

For being all inclusive. You had pay for separate foods or drinks..not so good.

By on Mar 10, 2019

Review comment responded on Mar 13, 2019

Dear Nicky, Thank you for your preference, please allow us to comment on the topic you mentioned, it will all depend on your reservation and the package you choose. We offer a great variety of options that can meet to every guest, you just need to choose the one that suits better for you, Warm regards,

4
Partner Couples

Very good Hotel... attentive staff and a great Price for the money would highly recommend!

By , from Wesley Chapel FL 33545 on Mar 6, 2019

Review comment responded on Mar 11, 2019

Dear Hector, Thank you very much for choosing us and taking the time to recommend us to our future visitors, we are thrilled to know you had an amazing time with us. Sincerely,

3
Everyone

By on Feb 23, 2019

Review comment responded on Apr 8, 2019

Dear guest, Thank you for choosing us during your stay in Playa Dorada, we are happy to know some aspects of your stay went great, and we sincerely apologize for the ones that you didn't enjoy as much. We appreciate your suggestions, Warm regards,

3
Everyone

Staff was kind of rude when other family members that were in another hotel wanted to come in and see my 90 year old uncle. Room service number also had a busy signal all day.

By on Nov 14, 2018

Review comment responded on Nov 21, 2018

Dear guest, Thank you for choosing us, we are sorry to know your time with us didn't go as we wished for. Please allow us to comment we have a procedure and policies that needs to be made for visitors to come inside the hotel. Sincerely,

4

nice hotel, can improve quality of food and drinks

Everyone

Bar drinks and food in buffet or Mexican restaurant had no quality. Room was very nice. Beach area was fantastic.

By , from New Mexico on Aug 23, 2018

Review comment responded on Nov 28, 2018

Dear J, Thank you very much for your preference during you vacations at the DR! We really appreciate your comments and suggestions, we will definitely share your perspective with our chefs. We are very happy to know you truly enjoyed your nice room and fantastic beach. Its been a pleasure serving you, Sincerely,

Emotions by Hodelpa - Playa Dorada

Playa Dorada, Puerto Plata, 57000
url importing https://www.orbitz.com/Puerto-Plata-Hotels-Emotions-by-Hodelpa---Playa-Dorada.h19507485-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.