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Hotel Tejuma

2.0 star property
Hotel with a rooftop terrace, 6-minute walk to Plaza del Charco

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Photo gallery for Hotel Tejuma

Standard Room, 2 Twin Beds | Balcony
Reception
Property grounds
Standard Room, 2 Twin Beds | Pillowtop beds, in-room safe, iron/ironing board, cribs/infant beds
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Room service

Explore the area

View in a map
C/ Perez Zamora, 49, Puerto de la Cruz, Tenerife, 38400
  • Place, Plaza del Charco
    ‪6 min walk‬
  • Place, Taoro Park
    ‪7 min walk‬
  • Place, Loro Park
    ‪15 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪19 min drive‬

Room options

View all photos for Single Room

Room amenity

Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Pillowtop beds, in-room safe, iron/ironing board, cribs/infant beds

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Room amenity

Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Puerto de la Cruz

Located within a 5-minute walk of Timanfaya Theater, Hotel Tejuma is within a 15-minute stroll of Plaza del Charco. The 20 rooms at this hotel include balconies, TVs, and pillowtop beds.

What's nearby

  • Risco Belle Aquatic Gardens - 5 min walk - 0.3 miles
  • Plaza del Charco - 6 min walk - 0.3 miles
  • Taoro Park - 7 min walk - 0.4 miles
  • Puerto de la Cruz Town Hall - 9 min walk - 0.5 miles
  • Loro Park - 15 min walk - 0.8 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive

Restaurants

  • ‪Arcon Tapas - ‬5 min walk
  • ‪Cafetería Mazaroco - ‬5 min walk
  • ‪Restaurante El Pescador - ‬5 min walk
  • ‪Hannen Barril - ‬4 min walk
  • ‪Pizzeria Don Camilo - ‬12 min walk

About this property

Hotel Tejuma

Hotel with a rooftop terrace, 6-minute walk to Plaza del Charco
At Hotel Tejuma, guests have access to a rooftop terrace, free WiFi in public areas, and a terrace. If you plan to drive, free offsite parking is available. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. This smoke-free hotel also has a vending machine.
Guests can enjoy TVs and stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. Other amenities include balconies or patios, safes, and phones. Limited housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Family friendly

  • Crib (surcharge)

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Limited room service

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Tejuma
Hotel Tejuma Puerto de la Cruz
Tejuma
Tejuma Hotel
Tejuma Puerto de la Cruz
Hotel Tejuma Tenerife/Puerto De La Cruz
Hotel Tejuma Hotel
Hotel Tejuma Puerto de la Cruz
Hotel Tejuma Hotel Puerto de la Cruz

Frequently asked questions

Are free cancellation options available at Hotel Tejuma?

Hotel Tejuma offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to see near Hotel Tejuma?

This hotel is located in Puerto de la Cruz, just steps from Risco Belle Aquatic Gardens and Timanfaya Theater, and within a short walk of Plaza del Charco. You'll also find Tenerife Beaches and San Telmo Promenade less than a mile away.

Will I be able to park at Hotel Tejuma?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Hotel Tejuma include a casino on the premises?

No, Hotel Tejuma doesn't have a casino.

Is there an indoor pool at Hotel Tejuma?

No, there is no indoor pool at this hotel.

Is Hotel Tejuma good for couples?

Amenities at this hotel that appeal to couples include a pillowtop mattress and a rooftop terrace.

Are there hot tubs at Hotel Tejuma?

No, this hotel doesn't have a spa tub.

Does Hotel Tejuma have a restaurant that serves breakfast?

Hotel Tejuma offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Tejuma allow pets to stay for free?

No, pets aren't allowed at Hotel Tejuma.

Are there connecting rooms at Hotel Tejuma?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Tejuma?

The closest major airport to Hotel Tejuma is Santa Cruz de Tenerife (TFN-Tenerife North), which is 17 mi away (30 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.3 mi away.

Are there rooms with balconies that I can book at Hotel Tejuma?

Yes, every guestroom at Hotel Tejuma comes with a balcony.

Hotel Tejuma Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 111 reviews
Rating 8 - Good. 45 out of 111 reviews
Rating 6 - Okay. 23 out of 111 reviews
Rating 4 - Poor. 9 out of 111 reviews
Rating 2 - Terrible. 7 out of 111 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall terrible experience. The bed for uncomfortable the room was hot and outdated and the towels were like cardboard. We asked to be reimbursed for the night we weren’t going to use because it was that bad and we found another hotel. Of course, they said that they cannot refund us the money, but they were quick to charge us the entire day upon check-in. Stay away from this place.
Stayed 6 nights in Nov 2022

6/10 Okay

Marian

Traveled with family
A budget hotel
Stayed 7 nights in Feb 2022

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the place! Friendly staff, great location, very clean, spacious rooms, quiet, lovely roof terrace, super fast broadband. Everything as it should be. Next time we are in Puerto de la Cruz we will stay at this hotel that’s for sure!
Stayed 7 nights in Feb 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never seen a drainage pipe on the outside of the hotel.the smell of urine when u open the window .is unbelievable .
Stayed 1 night in Sep 2019

4/10 Poor

MS

Traveled with partner
Disliked: Amenities, property conditions & facilities
Nothing like the pictures on your website. VERY outdated. No safe, no balcony. Towels were so thin they were unusable. Julio on reception was very friendly and helpful. Roof terrace is excellent. No parking whatsoever and 87 steps or very steep hill to get to it. Meals are taken in nearby hotel and were excellent.
Stayed 3 nights in Sep 2019

10/10 Excellent

sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lovely old spanish hotel - perfect for all amenities
Stayed 4 nights in Feb 2019

2/10 Terrible

Riina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
OK little nice hotel, clean, simple, quiet. NO no parking
Stayed 4 nights in Oct 2018

8/10 Good

Montse

Liked: Cleanliness, staff & service, room comfort

Great value for money.

Amazing location for the price, basic accommodation, friendly staff.
Stayed 1 night in Sep 2018

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities, room comfort

If you want a nice holiday please avoid

Don't be taken in with the photos, they show lovely balconies but I didn't get this. I was firstly put in a room which was dark and just a window. I went down and said I was entitled to a balcony and after a few phone calls and being asked for another 26 euros was given a room with the tiniest balcony only enough room for a chair. I had no water at all on the first day, after which there was no hot water in the bathroom sink and a dribble of a hand held shower in a bath that had no plug. The bed was all springs and sunk in the middle. Very dated. Only an old man on reception on the odd occasion who never smiled or acknowledged you. It did not feel like a holiday at all. I have stayed in nicer hostels at half the price.

10/10 Excellent

Radek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Good location, large room

10/10 Excellent

Martin, Prague, Czechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice small old style hotel very near to city

Very kind reception people, clean room, quite hotel, authentic local atmosphere. Good old style aside "tourist factories". Very good price for single private room compatible with a bed price at a hostel. If ever Tenerife again, Hotel Tejuma will be my hub for travels.

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Coakroach in the room

The hotel is well located close to the city centre. The equipment of the room is ok but we had a problem with a cockroach, that we found in the morning next to our bed. We explained this situation to the staff and they even did not appologize. They just said it is normal during the warm weather. It was not a nice experience.

8/10 Good

Matthew, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

The room was clean. Excellent value for money. The owner was friendly and helpful. The hotel is located just a few minutes walk from the centre, via the steps or ramp just down the street from the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel where time has stopped

I have to say this is very good hotel. The equipment was old, but the hotel is clean and I felt really good there! Good price, good location

6/10 Okay

Peter, London

Weekend stay

For the price and location this is a good value option.

4/10 Poor

Peter, London

Liked: Cleanliness
Disliked: Property conditions & facilities

Good Value

Listen this is not 4* or 3* however for an overnight excellent value , I wouldn't want to spend anymore than a day. Great value for money, friendlier than Fawlty Towers but no rooms with views. Oh could do with a bit more lighting in the hallways.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

old fashioned, but comfortable and value for money

I stayed in this hotel for two nights in March 2014. The hotel is a bit old fashioned, but it delivered on the three most important things I expect from a hotel - a clean room, a comfortable bed, and a hot shower (which all lacked in a 3* modern hotel I also stayed in while in Puerto de la Cruz)! Complimentary toiletries were provided, inc a toothbrush & toothpaste. The breakfast is provided in a nearby 4* hotel. The owner doesn't speak much English, but is very friendly. The hotel is very close to the main bus station, as well as everywhere else in town. Great value for money!

8/10 Good

Traveller, Lancashire, England

Liked: Cleanliness, staff & service

A good value hotel for people who want to explore

A nice hotel in a good location only 5mins from the bus station and 10 from the main square. The hotel doesn't provide breakfast but arranges for you to eat in a 4* hotel 5mins away where a good buffet breakfast is available. As a 2* hotel it is short on facilities and the balconies are small although I had a great view of El Teide from mine. However the owner is friendly and all in all it is a good value hotel for the price. You might need to request an extra blanket in the winter as it can get cool at night. The hotel is especially suitable for people who will get out and about and explore Tenerife due to the good public transport network linking Puerto de la Cruz with the rest of Northern Tenerife.

8/10 Good

Mette, Norway

Liked: Cleanliness, staff & service

TEJUMA hotel - Pto. del a Cruz Tenerife, STAIRS

I will recommend this hotel to others. BUT you must bring with you cachmoney, to pay at arriwel. And you have to be fitt and not handicapped or to old. A lot of stairs from sentrum Puerto del a Cruz to the Tejuma hotel. Very sentral hotel, and it is a lot of stairs everywhere in Puerto del a Cruz. Very little sun, and I will go there again if I get the same love price for one night.

6/10 Okay

paolo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel semplice e (visti i prezzi di oggi) abbastanza conveniente. Pulito e in una posizione comoda. Purtroppo niente panorama dalla finestra. La stanza è pulita e spaziosa. Tuttavia le parti comuni dell'hotel ha bisogno di alcune riparazioni. Un po' scomodo l'orario di check in se arrivate la sera.
Stayed 3 nights in Aug 2025

4/10 Poor

Tommi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First they ruined hole experience by lying about pay by credit card. They want to pay by cash because pay by credit card would need bank name, account number, bank address etc. By the spanish law, but when I did ask about that from other hotels that was lie. They clearly wanted money off the book. Toilet ceanliness is poor and all the way hotel is far far away from its best moments.
Stayed 4 nights in Mar 2025

4/10 Poor

Joana Margarita

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Tendría que llamarse pensión y no hotel.

La televisión no funcionaba, internet tampoco, hablé directamente con el quien correspondía sobre eso y su respuesta fue que si quería que me devolvía el dinero y que me buscara otro hotel, yo contraté unos servicios que no me ofrecieron, y me pareció muy mal la respuesta del dueño.
Stayed 3 nights in Mar 2025

6/10 Okay

Sari

Disliked: Cleanliness, room comfort

Ok

Sängyt hyvät, melko kylmä huone, suihkussa todella heikko vedenpaine . Tosin hotelli on edullinen
Stayed 4 nights in Mar 2025