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Holiday Inn Express Puebla by IHG

3.5 star property
VIP Access

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Photo gallery for Holiday Inn Express Puebla by IHG

Gym
Property amenity
In-room safe, desk, blackout drapes, soundproofing
Banquet hall
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Place, Galerías Serdán
    ‪17 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪6 min drive‬
  • Place, Cuexcomate Volcano
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(134 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Bath and Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Four Points By Sheraton Puebla

Puebla
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,297 reviews
$58 nightly
The price is $69
May 24 - May 25
Total with taxes and fees
Four Points By Sheraton Puebla

About the neighborhood

Puebla

Holiday Inn Express Puebla by IHG places you within 3 miles (5 km) of popular attractions like Zócalo de Puebla and Puebla Cathedral. This 3.5-star hotel welcomes guests with 189 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Fuente de los Frailes - 10 min walk - 0.6 miles
  • Galerías Serdán - 17 min walk - 0.9 miles
  • Triangulo Las Animas Shopping Center - 6 min drive - 1.7 miles
  • Museum of the Mexican Army and Air Force - 6 min drive - 1.4 miles
  • Cuexcomate Volcano - 9 min drive - 1.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Carl’s Jr. - ‬3 min walk
  • ‪La Cocina de Los Angeles - ‬2 min walk
  • ‪Xanta Gastronomía - ‬5 min walk
  • ‪Little Caesars Pizza - ‬7 min walk
  • ‪Antigua Taquería La Oriental - ‬7 min walk

About this property

Holiday Inn Express Puebla by IHG

Guests of Holiday Inn Express Puebla by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
49-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Four Points By Sheraton Puebla
Puebla
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,297 reviews
$58 nightly
The price is $69
May 24 - May 25
Total with taxes and fees
Four Points By Sheraton Puebla

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Puebla

Holiday Inn Express Puebla

Holiday Inn Express Puebla Hotel Puebla

Holiday Inn Puebla

Puebla Holiday Inn

Holiday Inn Express Puebla Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express Puebla by IHG?

Holiday Inn Express Puebla by IHG provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Puebla by IHG?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Puebla by IHG on Jun 15, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Holiday Inn Express Puebla by IHG?

This hotel is located in Puebla, a short 20-minute walk from Galerías Serdán and also 10 minutes on foot from Fuente de los Frailes. You'll also find Zócalo de Puebla and Angelopolis Commercial Center within a short drive.

Will I be able to park at Holiday Inn Express Puebla by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express Puebla by IHG have a casino?

No, Holiday Inn Express Puebla by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Puebla by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Holiday Inn Express Puebla by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a smart TV as well as an indoor pool.

Does Holiday Inn Express Puebla by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Puebla by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Puebla by IHG offers free self-serve breakfast each morning though there is no restaurant.

Does Holiday Inn Express Puebla by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Puebla by IHG though service animals are welcome.

Does Holiday Inn Express Puebla by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Puebla by IHG?

The closest major airport to Holiday Inn Express Puebla by IHG is Puebla Intl. Airport (PBC), which is 18.8 mi away (33 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Puebla by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Puebla by IHG.

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1420 out of 1857 reviews
Rating 8 - Good. 319 out of 1857 reviews
Rating 6 - Okay. 73 out of 1857 reviews
Rating 4 - Poor. 15 out of 1857 reviews
Rating 2 - Terrible. 30 out of 1857 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector, Coyoacan

Liked: Cleanliness, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Jan 2026

10/10 Excellent

Noe

Stayed 6 nights in Jan 2026

10/10 Excellent

Leticia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
excellent breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Randy

Stayed 1 night in Feb 2026

6/10 Okay

Eduardo

Traveled with family
Liked: Amenities
Bathroom was old and water was coming out from shower, we also found cockroaches in the room.
Stayed 8 nights in Jan 2026

8/10 Good

Armando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel bien en general, aunque nos tocó un cuarto que tenía olor a humedad (5o piso hasta el rincón) y bastante frío. Los empleados muy amables, solicitamos una cobija por lo mismo, la seguimos esperando. El desayuno y estacionamiento bien en general, sin ninguna queja.
Stayed 1 night in Jan 2026

10/10 Excellent

FRANCISCO JOSE

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely the best! It was close to walmart and the bus terminal, that was a big plus for us. And just a smalll commute to the centro of Puebla (taxi ride $82 mexican pesos Uber ride) And i can't forget to mention that we got upgraded at no charge. Excellent customer service!
Stayed 1 night in Jan 2026

10/10 Excellent

Gustavo, Simi Valley

Liked: Cleanliness, amenities, property conditions & facilities
The room is a good size and clean. The fitness center is well equipped. Breakfast is excellent with regional cuisine and many options. Staff is courteous and helpful. There is plenty of parking in a private lot across the street. It was a better experience than I expected.
Stayed 4 nights in Jan 2026

6/10 Okay

John

Business traveler
Liked: Cleanliness
No upgrade until I went to my first room and it smelled like a sewer sorry to be honest with you and I went downstairs and had to fight for a different room and finally, I did get a better room, but I was never offering an upgrade. I did ask for an upgrade and was denied no other discounts offered.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and staff were helpful.
Stayed 2 nights in Sep 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, location, value
Stayed 1 night in Jan 2026

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
No heater in the hole floor, let alone my room
Stayed 2 nights in Jan 2026

10/10 Excellent

Shayla

Stayed 2 nights in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2025

10/10 Excellent

Roxana

Stayed 1 night in Dec 2025

8/10 Good

Felix

Stayed 1 night in Dec 2025

10/10 Excellent

Yadira

Stayed 2 nights in Dec 2025

6/10 Okay

Rogelio

Traveled with partner
Liked: Cleanliness
Long waiting line for check in
Stayed 4 nights in Dec 2025

8/10 Good

Juan Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff attended very courteous, clean room, breakfast could be more variety
Stayed 1 night in Dec 2025

10/10 Excellent

Felix

Stayed 2 nights in Dec 2025

8/10 Good

Juan Enrique

Liked: Cleanliness, staff & service, amenities
The room is good and the amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Kebir

Stayed 2 nights in Nov 2025

10/10 Excellent

Hugo

Stayed 1 night in Nov 2025

10/10 Excellent

Eleodoro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place goo people Excellent service
Stayed 7 nights in Nov 2025