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Holiday Inn Express Puebla

2.5 out of 5.0

Recent guest reviews

A solid choice for an unassuming, comfy hotel at a good price. Free breakfast is a nice perk. Staff is very friendly.

It was great hotel but far away from everything. I would stay again and just use taxi's like before. It's not really a con anyway.

I have returned to the Holiday Inn Express PUEBLA six times. The reason I keep coming back is the service provided by the courteous staff, the cleanliness of the fine rooms, and as a businessman the competitive pricing the hotel offers. I find the location perfect for me to get anywhere in the city. There is plenty of fine dinning in the area. I recommend this hotel to any businessman.

A reliable American business-class hotel, for a very good price. As a tourist, the only real drawback is that it's about a 10 minute cab ride to the zocalo and the centro historico (about $5 to $8 US, depending on the driver). The included breakfast buffet is very good (though the coffee is not - but there's a nice coffee shop across the street in a very high price hotel.) Staff are very nice and friendly.

Very good. The hotel is new and modern. Room was clean and comfortable. Included buffet breakfast is excellent, well above comparable hotels. Staff is thorough, polite and helpful. The zocalo is about a five minute taxi ride (usually around 50 pesos), so if that's where you're aiming this is just bit out of the way. We chose the hotel because my wife is extremely reactive to mold/mildew allergens, which are often found in older historic hotels even of the nicest variety. This hotel was completely safe for her.

My wife is hyper-reactive to mold/mildew allergens, so we picked this first time in 2011 because it's new and nice. Good choice - everything is spotlessly clean, no problems if allergies are an issue for you, also. Bottom line: clean and modern, but lacking the personality and charm of older (potentially moldy) hotels. We've just had a second visit (Feb 2013) and had the same experience - friendly, accommodating staff; really excellent breakfast buffet included; modern, clean, nice rooms. If you're heading for the zocalo, it's a bit distant, perhaps 5 to 10 minutes - usually a 50 peso taxi ride each way. Thoroughly professional, business class hotel, mostly Mexican business travelers and families. Good value for the price.

Location is good, easy to get there, place is nice and clean.

I was flying into Puebla and then driving to the gulf coast in a rental car. The location is close to the main routes to get to the freeways. The security at the hotel was impressive, which is comforting with the security concerns for foreigners.

The rooms are comfortable and modern. This location is new and very clean.

Blvd. Hermanos Serdan 45 Puebla PUE

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Puebla places you within a short walk of Fuente de los Frailes and within a mile (2 km) of Galerías Serdán. This 188-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center. Museo del Ferrocarril and Cuexcomate Volcano are also nearby.


Free breakfast is included with your stay. Satisfy your hunger from the comfort of your room with 24-hour room service.


All of Holiday Inn Express Puebla's 188 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free local calls. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free bottled water, laptop-compatible safes, and ironing boards are also available.

Property features

At Holiday Inn Express Puebla, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds, Smoking

Full 2 | Sleeps 3

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Standard Room

Full 1 | King 1 | Sleeps 2