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Holiday Inn Express Puebla by IHG

3.5 star property
Hotel with free breakfast, near Zócalo de Puebla
VIP Access

Choose dates to view prices

Photo gallery for Holiday Inn Express Puebla by IHG

Exterior
Exterior
Outdoor banquet area
View from room
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Place, Angelopolis Commercial Center
    ‪10 min drive‬
  • Place, Zócalo de Puebla
    ‪12 min drive‬
  • Place, Puebla Cathedral
    ‪12 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(10 reviews)
  • 194 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(121 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(54 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Bath and Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Puebla

Holiday Inn Express Puebla by IHG places you within 3 miles (5 km) of popular attractions like Zócalo de Puebla and Puebla Cathedral. This 3.5-star hotel welcomes guests with 189 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Angelopolis Commercial Center - 10 min drive - 2.1 miles
  • Zócalo de Puebla - 12 min drive - 2.1 miles
  • Puebla Cathedral - 12 min drive - 2.1 miles
  • Cuauhtemoc Stadium - 15 min drive - 6.3 miles
  • Puebla Convention Center - 16 min drive - 2.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Carl’s Jr. - ‬2 min walk
  • ‪Xanta Gastronomía - ‬5 min walk
  • ‪La Cocina de Los Angeles - ‬1 min walk
  • ‪Tortas El Rayito - ‬4 min walk
  • ‪Los Dos Compadres - ‬5 min walk

About this property

Holiday Inn Express Puebla by IHG

Hotel with free breakfast, near Zócalo de Puebla
Guests of Holiday Inn Express Puebla by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
49-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express Puebla by IHG?

Holiday Inn Express Puebla by IHG provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What can I see around Holiday Inn Express Puebla by IHG?

This hotel is located in Puebla within a short 19-minute walk of Galerías Serdán. You'll also find Zócalo de Puebla and Angelopolis Commercial Center within a short drive.

Will I be able to park at Holiday Inn Express Puebla by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Puebla by IHG have a casino?

No, Holiday Inn Express Puebla by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Puebla by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Holiday Inn Express Puebla by IHG?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a smart TV as well as an indoor pool.

Are there hot tubs at Holiday Inn Express Puebla by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Puebla by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Puebla by IHG offers free self-serve breakfast each morning though there is no restaurant.

Does Holiday Inn Express Puebla by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Puebla by IHG though service animals are welcome.

Does Holiday Inn Express Puebla by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Puebla by IHG?

The closest major airport to Holiday Inn Express Puebla by IHG is Puebla Intl. Airport (PBC), which is 19 mi away (33 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Puebla by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Puebla by IHG.

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1226 out of 1607 reviews
Rating 8 - Good. 280 out of 1607 reviews
Rating 6 - Okay. 64 out of 1607 reviews
Rating 4 - Poor. 14 out of 1607 reviews
Rating 2 - Terrible. 23 out of 1607 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHELLY

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been here several times , rooms are clean, breakfast is good and the parking lots is safe
Stayed 1 night in Aug 2025

4/10 Poor

Jaime

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff at the frontdesk didn’t have an order while attending people, I had to to the queue at least a couple of times to get my room assigned
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

8/10 Good

Rogelio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba impecable, cómoda y silenciosa. El desayuno cómodo y rico. La alberca muy a gusto. El estacionamiento aunque abierto, es seguro. En general muy contento, definitivamente volveremos a hospedarnos en este hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Vianey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for business or leisure travel!
Stayed 1 night in Jul 2025

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel y cuarto son muy limpios, y el staff muy atento. Nos encantó el desayuno y estacionamiento gratuito. Me encantó mucho que hubiese café todo el día. Eso fue sensacional.
Stayed 1 night in Jul 2025

10/10 Excellent

Carolina

Stayed 2 nights in Jul 2025

10/10 Excellent

jose, tuxtla Gutierrez

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay wirh family. Tbe staff was very accomodating and warm. We would love to go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria, Alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and family friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

linh

Business traveler, Traveled with family
Disliked: Amenities
The bathroom is too small and unsafe I fell in the bathroom...my right leg is scratched and bruised.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2025

10/10 Excellent

Luis, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Jun 2025

8/10 Good

Mario

Very good service and clean , no restaurant at night
Stayed 1 night in Jun 2025

10/10 Excellent

Paccelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jun 2025

10/10 Excellent

Andres

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, buena ubicación e instalaciones muy excelentes.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Confy place to spend a night in a working travel
Stayed 1 night in May 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We appreciate the extra effort from the staff and will coming back! Thank You for making it a Great trip for me and my wife
Stayed 4 nights in May 2025

10/10 Excellent

Andrés

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

MARTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 2 nights in Apr 2025

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Apr 2025

4/10 Poor

Kenya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nos asignaron una habitación habilitada para discapacitados y el baño se inunda cuando te bañas, se llena el piso de agua hasta la tasa, un encendedor en el lado izquierdo del lavabo esta roto, somos 3 personas en la habitación y sólo habia 2 toallas, en la cafetera sólo habia 1 botella de agua, en la alberca no había suficientes sillas
Stayed 1 night in Apr 2025

10/10 Excellent

jonny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel
Stayed 1 night in Apr 2025