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Holiday Inn Express Puebla by IHG

3.5 star property
Hotel with free breakfast, near Zócalo de Puebla
VIP Access

Choose dates to view prices

Photo gallery for Holiday Inn Express Puebla by IHG

Exterior
Exterior
Indoor pool
Property amenity
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Angelopolis Commercial Center
    ‪4 min drive‬
  • Zócalo de Puebla
    ‪5 min drive‬
  • Puebla Cathedral
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬
VIP Access
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Room options

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Bath and Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, City View

  • 194 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puebla

Holiday Inn Express Puebla by IHG places you within 3 miles (5 km) of popular attractions like Zócalo de Puebla and Puebla Cathedral. This 3.5-star hotel welcomes guests with 189 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Angelopolis Commercial Center - 4 min drive - 2.1 miles
  • Zócalo de Puebla - 5 min drive - 2.1 miles
  • Puebla Cathedral - 5 min drive - 2.1 miles
  • Puebla Convention Center - 7 min drive - 3.5 miles
  • Cuauhtemoc Stadium - 7 min drive - 4.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Carl’s Jr. - ‬2 min walk
  • ‪La Cocina de los Angeles - ‬4 min walk
  • ‪Café Colibrí - ‬5 min walk
  • ‪Little Caesars Pizza - ‬8 min walk
  • ‪El Gran Takazo - ‬5 min walk

About this property

Holiday Inn Express Puebla by IHG

Hotel with free breakfast, near Zócalo de Puebla
Guests of Holiday Inn Express Puebla by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
49-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express Puebla by IHG?

Holiday Inn Express Puebla by IHG provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What can I see around Holiday Inn Express Puebla by IHG?

This hotel is located in Puebla, a short 19-minute walk from Galerías Serdán and also 11 minutes on foot from Fuente de los Frailes. You'll also find Zócalo de Puebla and Puebla Cathedral within a short drive.

Will I be able to park at Holiday Inn Express Puebla by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Puebla by IHG have a casino?

No, Holiday Inn Express Puebla by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Puebla by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Holiday Inn Express Puebla by IHG good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a smart TV as well as an indoor pool.

Are there hot tubs at Holiday Inn Express Puebla by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Puebla by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Puebla by IHG offers free self-serve breakfast each morning though there is no restaurant.

Does Holiday Inn Express Puebla by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Puebla by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Puebla by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Puebla by IHG?

The closest major airport to Holiday Inn Express Puebla by IHG is Puebla Intl. Airport (PBC), which is 19 mi away (33 minutes by car).

Are there rooms with balconies at Holiday Inn Express Puebla by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Puebla by IHG.

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1002 out of 1323 reviews
Rating 8 - Good. 234 out of 1323 reviews
Rating 6 - Okay. 56 out of 1323 reviews
Rating 4 - Poor. 12 out of 1323 reviews
Rating 2 - Terrible. 19 out of 1323 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We appreciate the extra effort from the staff and will coming back! Thank You for making it a Great trip for me and my wife
Stayed 4 nights in May 2025

10/10 Excellent

jonny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Hector F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

RUBEN

Stayed 1 night in Feb 2025

10/10 Excellent

Roberto Calixto, Naucalpan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Céntrico del lugar donde tenia que ir, cómodo, zona restaurante y plazas comerciales muy cerca
Stayed 1 night in Mar 2025

10/10 Excellent

leo, carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with very clean amenities. The staff were top notch for great price. Bravo to Holiday Inn express Puebla
Stayed 6 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel with some great views over the city to the mountains. Staff were very friendly and helpful. I would definitely stay here again
Stayed 5 nights in Jan 2025

10/10 Excellent

ruben, westmont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the city! Lovely room very comfortable. Great breakfast options
Stayed 1 night in Feb 2025

10/10 Excellent

Walters

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Victor

Stayed 1 night in Feb 2025

8/10 Good

SANDOR

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 1 night in Feb 2025

10/10 Excellent

Riya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! Breakfast was amazing! Fresh, tasty and authentic. Plastic free for my sustainability folks! Views were amazing in the hotel. Parking security was amazing! 1000/10 will be coming back again.
Stayed 3 nights in Jan 2025

10/10 Excellent

cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great service friendly
Stayed 6 nights in Jan 2025

10/10 Excellent

cesar

Stayed 2 nights in Jan 2025

4/10 Poor

Agustin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Al llegar el cuarto olia a sucio, me dieron otra habitacion donde encontre un calzon de un huesped anterior. Las alfombras de los pasillos estan sucias, rotas, los pasillos huelen mal.
Stayed 3 nights in Dec 2024

8/10 Good

César

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and great staff attitude. Breakfast was a caos every morning
Stayed 2 nights in Dec 2024

8/10 Good

Janette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo

Stayed 1 night in Dec 2024

10/10 Excellent

Florencio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything really nice. I will recommend it.
Stayed 1 night in Dec 2024

10/10 Excellent

Sidney, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent a week at the Holiday Inn Express in Puebla and really liked our stay. The breakfast buffet is the best with wide selection of hot and cold food items including excellent traditional hot food items (seasoned scrambled eggs, refried black beans, corn chips with green sauce, also great dribbled on scrambled eggs). Another favorite was fresh cut-up fruit: cantaloupe, watermelon and papaya. Another plus is next door parking area at no charge and staffed. My only criticism is that there is no bar or restaurant (but there is room service for food) but it is an Express hotel and good options nearby.
Stayed 7 nights in Dec 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paisaje desolador por la ventana

Estuve en el 2o piso, cuya ventana asoma a la calle y se ve en contraesquina una azotea fea, sucia, vieja, y llena de porquerías. Eso fue lo único feo.
Stayed 1 night in Nov 2024

10/10 Excellent

Sami, Deerfield Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast. Fast check in. Clean hotel nice gym great service. Highly recommend it
Stayed 3 nights in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente el room, me gusto mucho el hotel y el staff
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a great pice. Professional staff. Management has it together. Amazing kitchen crew serving breakfast everyday.eveeverydayleveryday.
Stayed 6 nights in Nov 2024