It was a pretty nice stay with what you would expect. Not super fancy but a good price and very nice continental breakfast with may options. It was too cold to go outside to the pool or hot tub but looked nice.
It included breakfast which was nice. What was not good was the description of the room was misrepresented online. Pictures were from years ago. The room itself was not clean. There were dust mites, sheets had stains on them, filter in the ac hadn’t been changed for awhile because when it would kick on it would smell like mildew. When the ac turned on it was like a generator was starting so we didn’t get any sleep that night. The next morning I went to take a shower and the tub hadn’t been cleaned. We checked out immediately. Will look to get a refund on the 2nd night we had scheduled
Staff was excellent and welcoming!
Everything
The hotel and property was absolutely beautiful. Priced very well. Rooms were clean hotel was very clean overall property was awesome!!! However, check-in was a 3 hr horrible nightmare. Their desk staff ALL NEEDS REPLACED! It wasn’t just us checking in it was every single person that walked through that door!! I have NEVER EVER had a checkin so unorganized and slow in my whole travel career. I booked our reservations right outside the door and should have never told them that because they through us at the back of the bus (sorta speak) they said they had no clean sheets and it would take 20 minutes. We sat out by the pool for over an hr and finally went back to front desk to find out what the problem was. The line was always at least 3 to 4 people deep checking in which took each person at least 10 minutes to get checked in… a 3 to 5 minute processes. Oh my gosh what an ordeal !!! When it was our turn AGAIN they said 10 minutes which turned into 30. It was unbelievable. The grey haired lady was rude and needs a class on ethics. I hope they can go through and clean out the front desk staff with more knowledgeable help because those 3 weren’t cutting it. Like I said the Hotel itself was beautiful and very eye catching, the staff not so much. !! If they’re still working plan to be in checkin for awhile !!!😡
liked that room has balcony
The commode was in an unusual position, made using it an awkward situation.
The room and other proper facilities were very clean, the employees were friendly and professional.
Awesome hotel. Excellent value. Even pet friendly and with free access to fitness center. Didn't have time to try pool or jacuzzi but looked inviting! Beds we soooo comfortable. Looking for an excuse to stay here again!
It was fine, nothing to complain about. Room was clean and staff was very nice. I did have a pet so the room was smelly, as in animal urine, but it was tolerable.
Our favorite place in Prescott'. They treat you like family.
Beautiful hotel. Great location and view from your private balcony. Great service and friendly.
Beautiful Hotel, even though the decor and style isn't up to date or modern it was very nice. Only complaint is the bathroom needs updating (rusty/dirty) and shower had minimal water pressure.
Very clean, warm, inviting property. Great breakfast and comfortable rooms.
The hotel lobby is beautiful, breakfast was good. The beds in our room were very uncomfortable one was sagging in the middle, both were very hard didn't sleep well. Stayed two nights and housekeeping didn't clean our bathtub the whole weekend. But overall property was nice. Because of the beds will not stay again.
Located in Yavapai Hills within a 15-minute walk of Prescott Gateway Mall, Forest Villas Hotel - Prescott is within a few miles (5 km) of Yavapai Casino. This 62-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. Quench your thirst with a drink at the bar/lounge.
The 62 accommodations feature furnished balconies and afford space to spread out with a separate bedroom. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Refrigerators, coffee makers, and free local calls are also standard.
Forest Villas Hotel - Prescott offers a gym, free WiFi in public areas, and a spa tub. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area and pet-sitting services. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
It was a pretty nice stay with what you would expect. Not super fancy but a good price and very nice continental breakfast with may options. It was too cold to go outside to the pool or hot tub but looked nice.
It included breakfast which was nice. What was not good was the description of the room was misrepresented online. Pictures were from years ago. The room itself was not clean. There were dust mites, sheets had stains on them, filter in the ac hadn’t been changed for awhile because when it would kick on it would smell like mildew. When the ac turned on it was like a generator was starting so we didn’t get any sleep that night. The next morning I went to take a shower and the tub hadn’t been cleaned. We checked out immediately. Will look to get a refund on the 2nd night we had scheduled
Hi Rick - Thank you for your feedback. The photos for the rooms are accurate. We realize that there is an accumulation of photos from over the years in the photo gallery for this OTA. We will check with them to see if they can take some of the older ones out. We will also check the room descriptions on their website. Regarding your other comments, we realize that we dropped the ball on a few things and apologize. Thank you for speaking with our Assistant Manager and know that we will use this as a training opportunity for a few new team members.
Staff was excellent and welcoming!
Thank you so much for your review Elyssia!
Everything
Thank you for your review Ephrem!
The hotel and property was absolutely beautiful. Priced very well. Rooms were clean hotel was very clean overall property was awesome!!! However, check-in was a 3 hr horrible nightmare. Their desk staff ALL NEEDS REPLACED! It wasn’t just us checking in it was every single person that walked through that door!! I have NEVER EVER had a checkin so unorganized and slow in my whole travel career. I booked our reservations right outside the door and should have never told them that because they through us at the back of the bus (sorta speak) they said they had no clean sheets and it would take 20 minutes. We sat out by the pool for over an hr and finally went back to front desk to find out what the problem was. The line was always at least 3 to 4 people deep checking in which took each person at least 10 minutes to get checked in… a 3 to 5 minute processes. Oh my gosh what an ordeal !!! When it was our turn AGAIN they said 10 minutes which turned into 30. It was unbelievable. The grey haired lady was rude and needs a class on ethics. I hope they can go through and clean out the front desk staff with more knowledgeable help because those 3 weren’t cutting it. Like I said the Hotel itself was beautiful and very eye catching, the staff not so much. !! If they’re still working plan to be in checkin for awhile !!!😡
Thank you for your generous rating. We were short-staffed in housekeeping that day and it certainly presented challenges.
liked that room has balcony
Thank you.
The commode was in an unusual position, made using it an awkward situation.
We appreciate your feedback.
Thank you!
Thank you!
Thank you Josh.