Holiday Inn Portsmouth by IHG

4.0 star property
Hotel with a full-service spa, near Gunwharf Quays

Choose dates to view prices

Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub

Explore the area

View in a map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Place, Gunwharf Quays
    ‪11 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪3 min drive‬
  • Place, Portsmouth International Port
    ‪5 min drive‬
  • Airport, Southampton (SOU)
    ‪28 min drive‬

Room options

Premium Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(19 reviews)
  • 209 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

  • 209 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

7.8 out of 10
Good
(10 reviews)
  • 209 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Premium Room

  • 209 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Standard Room, 2 Twin Beds

8.2 out of 10
Very good
(27 reviews)
  • 209 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

7.4 out of 10
Good
(73 reviews)
  • 209 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Sea View (Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Portsmouth

Gunwharf Quays is a short stroll from Holiday Inn Portsmouth by IHG, and other popular attractions like Portsmouth Historic Dockyard are within a mile (2 km). This 166-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • University of Portsmouth - 4 min walk - 0.3 miles
  • Gunwharf Quays - 11 min walk - 0.6 miles
  • Portsmouth Guildhall - 13 min walk - 0.7 miles
  • Portsmouth Historic Dockyard - 3 min drive - 1.3 miles
  • Portsmouth International Port - 5 min drive - 2.1 miles

Getting around

  • Portsmouth Harbour Station - 19 min walk
  • Southampton (SOU) - 43 min drive

Restaurants

  • ‪Sea Side Fish & Chips - ‬7 min walk
  • ‪Coffee Cup - ‬6 min walk
  • ‪Tokyo Table - ‬4 min walk
  • ‪Florio’s D’italia - ‬7 min walk
  • ‪Clarence Pier - ‬8 min walk

About this property

Holiday Inn Portsmouth by IHG

Hotel with a full-service spa, near Gunwharf Quays
At Holiday Inn Portsmouth by IHG, guests enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for GBP 5 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,919 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Frequently asked questions

Is free cancellation available at Holiday Inn Portsmouth by IHG?

Holiday Inn Portsmouth by IHG provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see close to Holiday Inn Portsmouth by IHG?

This hotel in Portsmouth is within a 10-minute walk of Clarence Pier, Southsea Hoverport, and Cathedral of St. Thomas. You'll also find Gunwharf Quays and Portsmouth Historic Dockyard within a short drive.

Is there parking available at Holiday Inn Portsmouth by IHG?

Yes, parking is offered for GBP 5 per night. Though parking is limited, accessible parking is also available.

Is there a spa at Holiday Inn Portsmouth by IHG?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Holiday Inn Portsmouth by IHG feature a casino at the property?

No, Holiday Inn Portsmouth by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Portsmouth by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Holiday Inn Portsmouth by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Portsmouth by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn Portsmouth by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Portsmouth by IHG serves a full breakfast each morning for a surcharge from its restaurant.

Will Holiday Inn Portsmouth by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Portsmouth by IHG for a fee of GBP 10 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Holiday Inn Portsmouth by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Portsmouth by IHG?

The closest major airport to Holiday Inn Portsmouth by IHG is Southampton (SOU), which is 21.3 mi away (43 minutes by car).

Can I book a room with a balcony at Holiday Inn Portsmouth by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Portsmouth by IHG.

Reviews

Holiday Inn Portsmouth by IHG Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 384 out of 1003 reviews
Rating 8 - Good. 367 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Hi room was clean, service was very slow at dinner tine, dishes were very dirty had to ask for disposable dishes to have our breakfast.
Stayed 1 night in Jun 2025

2/10 Terrible

Wayne

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Awful

Awful. Absolutely awful- put into a room at the back of the hotel overlooking a car park! Baking hot - air conditioner broken (hotel was aware) tv broken - my stay was so bad the hotel refunded me on check out!
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sara

Business traveler
Disliked: Staff & service, property conditions & facilities

Below average

I will start this by saying that I have worked for many years in hotels, so I do understand the dynamics of what goes on behind the curtain. the check in was quick and pleasant, and perhaps that was about it for pleasantness. We got into our room where the window can only open about 2 inches (I am sure no one can jump out of a window if it’s 3 to 4 inches) on a very hot day and of course AC was not working. Went to reception and of course there is an engineer on site (on a Saturday afternoon at 5pm, sure) but they’re not sure they’re going to fix the issue (yeah right) - maybe next time stop lying to your customers, because anyone can smell lie. Then we showered, left the AC on as something was coming out of it so we thought “better some than nothing” and went out for dinner. Came back to a room that stank of mould, so heavy that it made us both cough as we walked in. My boyfriend is asthmatic so we couldn’t stay in the room. They changed our room, not before saying the usual “we are fully booked, we don’t think we can” but then a room was there… going to our second room, the smell of mould in the corridor was horrendous and I was worried the same thing was going to happen in the room, but we were surprised to smell a clean, albeit stuffy, air in the room. The bed was comfortable, but the mattress cover sheet was only covering 3/4 of the bed, and the carpet seemed to have been eaten by some bug by the bathrooms and in some of the corners of the room. Not good.
Stayed 1 night in Jun 2025

8/10 Good

Dovile

Traveled with partner
It was a nice hotel for a 1 nights stay. Booked it because it had a pool and a hot tub but could not get into the pool in the morning as it was full of kids.
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Stayed 1 night in Jun 2025

6/10 Okay

Wendy, Surrey

Traveled with family
Liked: Cleanliness
Close to but away from the busy centre. Parking was available only because we came early from Surrey as we had plans throughout the day.. the carpark was full later on in the day when we returned to check into our room. Lack of staff, so it took ages for check in.A dirty bathroom room, broken/no hook behind bathroom door, dirty shower tray, yellow towels, toilet didn’t flush properly and then the button got stuck. Very noisy slamming doors above us late at night and early hrs, so the rooms were not soundproof at all. The entrance to the reception smelt too strong of chlorine coming from the pool area. Not pleasant at all, so we didn’t get to go in the pool. I’m glad we did not arrive Sunday as there would have been no parking with the organisers of a charity.
Stayed 1 night in Jun 2025

8/10 Good

May

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff very friendly and helpful. The hotel in general needs updating. Swimming pool needs updating and repairs. Reception/seating area, sofas very dirty, heavy stain marks on sofas and chairs, need deep clean. Otherwise its location is excellent. Also meals like dinner or lunches, nice to have a discount if you stay in the hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a night

Restaurant shut early so had to order via bar. 90% of draught beers were not working. Food good, room needs some updating
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hôtel

Nice and clean room. Great location to visit the old town and clarence pier. Good restaurants around the hôtel. The breakfast is ok. I slept very good
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no air conditioning and no hot water.
Stayed 2 nights in Jun 2025

6/10 Okay

Brett

Disliked: Property conditions & facilities, room comfort
Air con not working in room. Very hot and uncomfortable stay
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn

Fast efficient check in, good rates, friendly staff, excellent location, breakfast was very tasty
Stayed 1 night in Jun 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

nichola

Ideal
Stayed 1 night in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Charley

Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent for us feeling central to accessing Southsea and Portsmouth. Within walking distance to old Portsmouth and the sea from. From Checking in we spent little time at the venue, but the time we did, the staff were excellent and the room was clean and comfortable meeting our needs.
Stayed 2 nights in Jun 2025

2/10 Terrible

Georgie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad !

Absolutely disgusting place to stay ! Hotel car park way too small for the hotel. I got checked into a moth infested room to be then moved into a damn, smelly room with no heating or ac which also looked like had previous moth infestations. The shower leaked all over the floor. The tv didn’t even have itv so couldn’t watch tv. Breakfast was overcooked and cold. Very noisy hotel, windows aren’t sound proof so I could hear people wheeling suitcases across the car park late at night and early hours of the mornings. Can hear the traffic going past on the road. This isn’t good when you’ve got a long day ahead of you the next day. Rooms are very run down, need a lick of paint, new carpets and a good upgrade ! Food was overpriced and wasn’t all that great, I’ve had better food at weatherspoons. Very disappointing when you’ve already paid a lot of money for the room for a weekend. I won’t be returning. When checked out the staff didn’t seem bothered by any of this when I told them.
Stayed 2 nights in Jun 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mattress was
Stayed 1 night in Jun 2025