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Sheraton Porto Hotel & Spa

5.0 out of 5.0

Recent guest reviews

This glass tower of a modern hotel is a very nice place to stay if in Porto - it's a fair distance from the town, about a 20 minute walk, but taxis are relatively cheap - the staff at the Sheraton are 1st class and extremely professional - we ate a couple of times during our stay, and I must admit that the food was reasonably priced and absolutely delicious ! Huge underground car park facility. Highly recommended !

Very new hotel. Much better than Sheraton properties in North America. That is also the best Sheraton property I ever stayed. SPA, sauna, gym, Jacuzzi, and pool were connected and very brilliant. But pool and SPA was open for children from 1 PM to 7 PM daily. SPG platinum member can choose free breakfast in lounge or in restaurant. Lounge has spectacular view and provided some seafood in happy hour. Upgraded to a suite which was very luxurious. Staff was very helpful. Metro stop was within 5 minutes by walking.

5* Hotel with all the services you would expect, as others have commented the staff are very friendly and nothing is to much trouble. It is out of the centre however if you buy the tourist bus ticket (hop on, hop off) the red bus drops you at the end of the road or a taxi down town will cost you 10 euros. One bad thing in the only bar area they do have a tv facility (large screen) which is used for football matches, this was not good news on the Juventus v Real Madrid final if you are not a football fan.

What a fabulous hotel. Huge bathroom and bedroom; spa area with small pool, Jacuzzi, steam room etc all done to a very high standard. Buffet breakfast amazing - anything and everything including sparkling wine. Dinners also amazing. Glass elevators. Seating areas outside in gardens. Staff excellent, efficient and friendly. Gets my 5* any day. Only drawback is not being in centre of town!

I stayed in the hotel for 1 night and wished I had chance to use the facilities - very clean and modern - comfortable stay - nice bar and restaurant There is a small garden area to drink in the sunshine - you are about 4km from the historic area

We stayed 4 nights and we enjoyed our stay because of its quality. Room service was very good, the staff extremely friendly and helpful, the room was clean and elegant although not very big. Good location, better than being in the centre. Here you have the Mercado Bom Sucesso, a shopping centre, a Casa da Musica, a pleasant roundabout park, supermarkets, and above all, the local people. The airport is only 15 minutes away. One more thing: the best and fastest internet connection in a hotel ever. Hotels are notorious for providing slow wifi, not this one. On the negative side, they have the audacity to charge the residents for the spa, carpark and pool. Another way of making more money. Don't come to me with a different rate that includes that (by paying more). One more thing, someone across the road has a bloody dog barking all the time and despite being on the 7th floor, we could hear it (hence, the 4 stars). Would the manager identify the owner and send them to the Azores. We will certainly return to this hotel.

The service throughout our trip was excellent. Rooms are outdated. Carpet is old and curtains are partly broken. The service in this hotel was excellent. Reception personal especially. Breakfast is good. They have a fresh orange juice machine. The coffee machine is terrible but you can get special coffees from the back. Cappuccino is nothing special. The location is not central.

I was staying here after a visit to Northern Portugal on the drive back to Lisbon. The hotel is very central to Porto and the traffic around it is not good! The hotel is very corporate, sterile and at best 4 star. The room was comfortable and quiet. Dull and nothing special.

We travelled here from the U.S. to lecture at a meeting. Porto is an elegant city, and the people exude genuine warmth towards visitors. I have a bad back, and such trips are very stressful. The beds at the hotel are outstanding for sufferers like me:firm supportive mattresses that remedied the back spasm from hours in the plane. I'd take the bed home if I could! The hotel is modern, equipped with excellent wifi, lovely pool, and terrific restaurant. The staff is professional and responsive--we had a problem with the toilet, and the custodian came and since the fix required time, we were given a new room, no hassle. The surrounding neighborhood is pleasant and quiet. We strolled to local shops and park. If we have the opportunity to return to Porto, definitely would stay here.

First time in Porto and being loyal Starwood customers decided to try out the Sheraton. Generally ok nothing over the top but more than adequate. Modern bright hotel with all the amenities including well equipped gym and indoor pool. Didn't try the Spa but looked great. Club floor very small especially when a whole party of visitors were allowed in but nibbles and drinks available throughout the day and happy hour from 6pm to 8pm. Buffet breakfast downstairs in the restaurant was very good with a varied selection of food to choose from. Got an upgrade to a large room with a large balcony facing east which meant plenty of sun for a large part of the day which was nice. A little way out from the centre of the city but not a bad location and very close to the bus stop for the Yellow Open Top Bus Tour of the city. Overall a fairly good stay.

Rua Tenente Valadim, 146 Porto

Hotel highlights

  • Walking distance to Casa da Musica
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Casa da Musica is a short stroll from Sheraton Porto Hotel & Spa, and other popular attractions like Sandeman Cellars are within a few miles (5 km). This 266-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour fitness center. Museum of Port Wine and Porto Cathedral are also near this Lordelo do Ouro e Massarelos hotel.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

All 266 soundproofed accommodations feature separate bedrooms. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, free newspapers, and free bottled water are also standard.


Property features

Guests of Sheraton Porto Hotel & Spa enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Parking is available for EUR 9 per day (EUR 9 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and a rooftop terrace.

Room options

Club Room

Queen 1 | Twin 2 | Sleeps 2

Executive Suite

King 1 | Sleeps 2

Junior Suite

Queen 1 | Sleeps 2

Premium Room (Deluxe)

Queen 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 1973 reviews