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Sheraton Porto Hotel & Spa

5.0 out of 5.0

Recent guest reviews

The hotel is brand new, the bedrooms are spacious and all very clean you here a little bit noise from the airport but not heavy,its ok. The breakfast very complete and with healthy food as well, has a machine to make natural orange juice inmediately (we love it) because we hate all those artificial juices... also a variety of vegetal milk. In general the hotel is great! I dont give 5 stars because the personal at reception are very arrogant and unfriendly starting from their boss. When we did the check in he was shouting loud to a worker in the desk!!! My wife and me were really irritated and she interrupted him to say please you are not alone if you have problems discuss in other place this is very unprofessional!and this is not a warm welcome to guest!!!! He was even upset with us for telling him this!!!!????? Next day we pass close to him and did not even say hello! Hope this change because welcome at hotel is very important. This is nos standard at Sheraton, its a Pitty!

Fantastic hotel, great staff and facilities although we didn’t really use them. The hotel it’s miles from everything there’s a few nice restaurants if you take a left and a left again about 6 minute walk. The tube stations aren’t too far Franco is close enough to walk and the metro is so easy to use and €4 for 24 hours. The hotel rooms are large and spacious. The rooms were clean throughly every day. The only thing I would say was a little bit annoying, the bathroom toilet and shower doors would stay closed. They were beautiful large glass doors separating the areas nicely but they were heavy so kept creeping back open.

Great Hotel with impecable instalations located at Bessa District. Rooms are very nice and also all facilities in Hotel such as: Gym, Spa, Restaurants, Bars, etc... Club Lounge experience is quite nice to relax, tasting wines and eating typical Portuguese food.The buffet breakfast and dinner are really fantastic experiences to have during the stay. Senior Manager and Hotel staff provide high quality services to the Guests and also offer a sense of hospitality quite unique in the Hotel industry. .

The hotel might be one of the best hotels in porto. The SPA is really nice and as platinum member you can enjoy free access. Other Guest have to pay 10 EUR per person. This is on a way very strange but maybe the good side when we enjoyed the spa it was not full of people.... so This might be our advantage. The breakfast was devine good choice of food and loved the fresh orange juice station. we got upgraded to a nice junior suite. Which was also really nice, nothing to complain here... now the big negative side... for early check in hotel asked me to pay a surcharge... I never experienced this with any marriott or SPG property in the world. I check in sometimes at 8 AM in bangkok or tokyo und NYC and nobody asked me to pay surcharge. I am 5 years platinum member with marriott and spend a fortune on those hotels.... I found this very rude from sheraton porto to ask this. After explaining this to the reception they waived this fee as an exception.... This system should be waived in general for platinum members.... You can ask this for normal guests but not platinum other point the executive lounge was very poor. Nobody was there from the hotel and the choice really bad. So those would be the things they should improve for our next visit. Otherwise great hotel and maybe hopefully next time I can give them full 5 points

Great location, great building and garden, a fantastic pro bar, in the heart if the city, Excellent parking service, all what a five star should be, and what you can expect from a daily rate of 300€. Fair price, yes very exclusive but a fare offer.

Stayed here whilst attending the Mercedes-Benz Sprinter GTE. Lovely hotel, definitely suited for business purposes. The swimming pool in the Spa is a bit on the small size and guests are charged €10 to use it as it’s part of the spa. The gym on the other hand is great. Rooms very clean and WiFi connect is fast.

Pro: Classic Sheraton, good quality of sleeping and nice rooms, exceptionally friendly staff, good SPG treatment, SPA center Contra: The location is not central, far away from public transport, horrible crowds during breakfast - waiting in line to get into the restaurant, I had to contact them afterwards to remove credit card pre-authorization To conclude: If you are looking for a good and safe hotel in which you want just to sleep - the choice is excellent. However, for a sightseeing tour that requires more frequent return to the hotel, the choice is not the best, although taxis are not overly expensive.

The city deserves a hotel of this level. LOCATION - Very well located, but will depend the purpose of your visit. There is a supermarket nearby, restaurants and transportation. LOBBY - the furniture is appropriate for the high ceilling in the lobby. It´s also elegant and has a lot of convenient set of sofas to spend time reading or having a conversation. They have 3 glass fast elevators facing the lobby. ROOMS - Feels fresh, comfortable bed and very modern finishing, including the bathroom, which have a separate shower from the bath. Good amenities as well. SPA - 10 euros to access but worth it. Heated pools and spacious saunas. CLUB LOUNGE - During our 3 days stay, they kept food and drinks all the time, from 07am up to 11pm. They keep many gluten free items, just need to request. PARKING - 9 euros a day, but was valet service style. We didn´t have any issue. SERVICE - All facilities seemed clean and well maintained. Thums up for housekeeping. Hope to be back soon!

A very good hotel with a very nice and modern decor. The staff is very nice. The bed was good and so were the linens. Rooms are spacious. Location is nice for someone not looking into being in the old town.

We enjoyed very much the stay at this property. Being for the first time in Porto, we were sure what to expect, but the hotel met our expectations. The location is very good, the main monuments of this beautiful city can be easily reached from the hotel. The receptionists were very professional and helpful and they gave us a map, directions and good tips about what to do in Porto. Totally recommended.

Rua Tenente Valadim, 146 Porto

Hotel highlights

  • Walking distance to Casa da Musica
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Casa da Musica is a short stroll from Sheraton Porto Hotel & Spa, and other popular attractions like Sandeman Cellars are within a few miles (5 km). This 266-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour fitness center. Museum of Port Wine and Porto Cathedral are also near this Porto hotel.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.


Rooms

All 266 soundproofed accommodations feature separate bedrooms. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, free newspapers, and free bottled water are also standard.


Property features

Guests of Sheraton Porto Hotel & Spa enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Parking is available for EUR 9 per day (EUR 9 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and a rooftop terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 2178 reviews