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Sheraton Porto Hotel & Spa

5.0 out of 5.0

Recent guest reviews

Fantastic hotel with great staff and lovely rooms. The room was very modern and clean and tidy. The bed was so comfortable I didn't want to wake up, especially with the black out blinds! Breakfast was very nice and the bar had a great selection of drinks to choose from. The only reason I didn't give the full 5/5 was that the food and drink were very pricey. Overall, a great stay!

We stayed here for three nights and felt it was one of the best hotels we have experienced. We had a large room, a fantastic bathroom with glass wall and enjoyed the food provided. Staff were very helpful,

Stayed six nights, and enjoyed each of them. Stayed on a Club floor, so we had breakfast and happy hour in the lounge. The eggs were generally cold, though we were among the last to arrive. Otherwise, the food was appetizing and the drinks much appreciated. The view from the lounge is impressive. The hotel was well located for our purposes; it's not far from the metro or the hop-on, hop-off bus tours, thus compensating for the lack of nearby touristy things to do. The spa facilities are lovely and we made extensive use of the facility (included in the Club room rate).

We had a great time at this hotel and our Concierge was the best! He suggested great restaurants and sites to see in Portugal. The lifts we're all glass and rooms very comfortable. The breakfast buffet was also very good

The first problem came with the glass elevators; we, and most others around us, tried using our room card and pressing buttons several times before we sorted it out. After the first set of attempts, it was easy – to the extent, we wondered why we ever had problems. The wall between the bedroom and the bathroom is clear, there is a Venetian blind within the double-glazing, but we had problems finding which switch / cord in the bathroom did what. Finally, to close the blind we had to get help from the hotel staff. The other problem I had was the lack of anywhere to sit in the bathroom to wipe my feet. The room was cleaned and tidied every day so I had to re-arrange everything to where I wanted it each day. As this was a coach trip, we were restricted in choice of evening meal and for me the choice of evening meal was poor. The breakfast however was very good with a wide selection buffet suitable for most people including the sweet cake typical of Portugal.

Reception staff welcomed us warmly and were wonderful, we were excited that there was a pool but hey 10euro each for a swim each day!! No flexibility and poor information from room service staff. We asked for some milk on day 1 with no charge, second day we asked for same and plate and knife and fork and were charged 5 euro even though he was coming up anyway only to be told later that if we went down and asked we would not be charged. Paper cups for coffee in a 5 star hotel, unusual and not up to standard. We mentioned it to staff and they said it was so people could make coffee to take away. Why not both paper and proper mugs. Paper mugs for coffee in bed is not safe as they were very weak and colapse We had 2 glasses of wine at outside bar and asked if we could buy the bottle, no we would have to buy a new bottle and pay for the 2 glasses seperately even though were told it was a fresh bottle that was opened. When paying top dollar one would expect more. Even though the hotel is modern and magnificent we would think twice about staying or recomending

Rooms are good and comfortable They keep paper cups just 2 only for you to make coffee for both evening and morning and no milk or creamer. For a star hotel after paying over 560 euro for 3 nights for 3 person. Better to look for other hotel but advantage is accessibility

Location: We arrived in Porto for our final night before flying back home after a 16 day vacation in Portugal. I booked this hotel because of the good reviews and the reasonable price for a 5 star hotel. It is not located in the historical city centre, but by taxi or Uber you will be there in less than 10 minutes. As such, a convenient location, away from the crowds and easily accessible by car. Hotel and Grounds: The hotel has a large underground parking, at only 9 euro per night. Big, modern building with impressive facade and lobby. Reception: Fast, friendly and efficient. We booked connecting rooms for the family, rooms were ready when we arrived. Rooms: Well equipped rooms, with King bed in one room and twin beds in the connecting room. Comfortable beds, large bathroom with bath and walk in shower, toilet behind a closing glass door for privacy (the bathroom has a window to the rest of the room, which can be closed off with a blind). Safe, minibar, large desk and plenty of power outlets to charge. Restaurant and catering: We only had breakfast at the hotel, so cannot comment on the dinner service. Breakfast (until 10.30am): very good buffet with plenty of choice, hot and cold, coffee served at the table. Good and very professional service. The Sheraton is a very good 5 star hotel, I can highly recommend it.

I visited and was overwhelmed by the city , worth every minute there. Taxis , Restaurants and every issue related to tourism was fantastic, as a Brazilian I felt home. The hotel is great , taxi needed to go to main touristic attractions, but very cheap 4-5 Euros you can go anywhere. The hotel has a great SPA and indoor pools, service is fantastic rooms are good sizes, but not very modern , the management should consider a renovation soon.

We stayed 3 nights as part of our Riviera Travel holiday. The hotel was very modern, clean, the staff helpful and welcoming. Being out of town there was no noise at night aiding restful sleep. The beds were comfortable and the wifi worked well. We were given a free bottle of water and tea and coffee making facilities without milk! As an extra security measure you had to use your key card to operate the lifts. Breakfast buffets were plentiful, plus an additional bonus of a chef to make fried , omelettes etc. In the first evening we had a pre-ordered set meal with silver service and in the second two evenings we had a buffet. Depending on when you went to help yourself, sometimes the dishes were finished and could not be replenished. You had to pay extra to use the pool but as we never had time to use it, this was not an issue.

Rua Tenente Valadim, 146 Porto

Hotel highlights

  • Walking distance to Casa da Musica
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Casa da Musica is a short stroll from Sheraton Porto Hotel & Spa, and other popular attractions like Sandeman Cellars are within a few miles (5 km). This 266-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour fitness center. Museum of Port Wine and Porto Cathedral are also near this Porto hotel.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

All 266 soundproofed accommodations feature separate bedrooms. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, free newspapers, and free bottled water are also standard.


Property features

Guests of Sheraton Porto Hotel & Spa enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Parking is available for EUR 9 per day (EUR 9 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and a rooftop terrace.

Room options

Club Room

Queen 1 | Twin 2 | Sleeps 2

Executive Suite

King 1 | Sleeps 2

Junior Suite

Queen 1 | Sleeps 2

Premium Room (Deluxe)

Queen 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 2034 reviews