Skip to main content
Beginning of main content

Recent guest reviews

Great spa with flavored steam rooms- orange, herbal, salt

The hotel was beautiful and very clean. The breakfast buffet was phenomenal, best part of the stay, excellent. A few issues, the rooms are very small, ok for 1 person or a couple, however not good at all for families. They restrict you to 1 child in a room per family. You feel like you're breaking rules if you have a second child. Also they charge for the spa/pool, but your kids cannot use it. Not cots for children, charge you for crib. Overall not a great place if you have any kids whatsoever.

Everything great. Furniture and wooden fixtures a bit worn-out. Helpful staff. Great quality-price ratio.

Paid for hotel and flight together through O_____. Got there and was told they needed my credit card only for incidentals as the room was already paid for. When we went to check out the guy behind the counter kept telling me that the room had not been paid for and charged for the room and the meals we had there. He said O____ had not paid them. He had to use another card than the one we had on file for incidentals. (Was not enough room for a weeks worth of room charges.) My wife, who speaks Portuguese, saw what I had done and proceeded to tell him off. He tried to reverse the charges but he could not as you cannot reverse the charges simply with a credit card from the Abu Dhabi. He ended up giving us the cash for the room charges. Imagine my surprise when I got home and saw that after we had left, the hotel charged us again for the meals. Using another of my cards (the one I had left on file for incidentals) We phoned the hotel and spoke to someone there who did not seem to be able to do the math. My wife explained it to him, slowly. He says he will get this fixed on Monday. We are still waiting for this to be resolved.

Rua Tenente Valadim, 146 Porto

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

Located in Lordelo do Ouro e Massarelos, Sheraton Porto Hotel & Spa is a leisurely stroll from sights such as University of Porto and Casa da Musica. This 266-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect 55-inch Smart TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, free newspapers, and laptop-compatible safes are other standard amenities.


Property features

Guests of Sheraton Porto Hotel & Spa enjoy a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for EUR 9 per day (EUR 9 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Deluxe Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Junior Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Club Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Guest reviews for Sheraton Porto Hotel & Spa

Everyone (3) Couples (2)
5
Everyone

By on Apr 29, 2019

5
Everyone

Great spa with flavored steam rooms- orange, herbal, salt

By on Sep 19, 2018

3

sheraton porto hotel

Everyone

The hotel was beautiful and very clean. The breakfast buffet was phenomenal, best part of the stay, excellent. A few issues, the rooms are very small, ok for 1 person or a couple, however not good at all for families. They restrict you to 1 child in a room per family. You feel like you're breaking rules if you have a second child. Also they charge for the spa/pool, but your kids cannot use it. Not cots for children, charge you for crib. Overall not a great place if you have any kids whatsoever.

By , from Tampa Florida on Jun 25, 2018

5

great value for money.

Couples

Everything great. Furniture and wooden fixtures a bit worn-out. Helpful staff. Great quality-price ratio.

By on May 5, 2015

1

watch your credit cards

Couples

Paid for hotel and flight together through O_____. Got there and was told they needed my credit card only for incidentals as the room was already paid for. When we went to check out the guy behind the counter kept telling me that the room had not been paid for and charged for the room and the meals we had there. He said O____ had not paid them. He had to use another card than the one we had on file for incidentals. (Was not enough room for a weeks worth of room charges.) My wife, who speaks Portuguese, saw what I had done and proceeded to tell him off. He tried to reverse the charges but he could not as you cannot reverse the charges simply with a credit card from the Abu Dhabi. He ended up giving us the cash for the room charges. Imagine my surprise when I got home and saw that after we had left, the hotel charged us again for the meals. Using another of my cards (the one I had left on file for incidentals) We phoned the hotel and spoke to someone there who did not seem to be able to do the math. My wife explained it to him, slowly. He says he will get this fixed on Monday. We are still waiting for this to be resolved.

By on Oct 10, 2014

url importing http://www.orbitz.com/Porto-Hotels-Sheraton-Porto-Hotel-&-Spa.h980783-p2.Hotel-Reviews
There was an error importing /Porto-Hotels-Sheraton-Porto-Hotel-&-Spa.h980783-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Porto-Hotels-Sheraton-Porto-Hotel-&-Spa.h980783-p2.Hotel-Reviews

Frequently asked questions