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Recent guest reviews

The hotel is by the river walk area and in the heart of the old town with so many sights, shops and restaurants right at the door step! Our only issue was that we reserved a queen bed and at check-in they said only double beds were available:( Also, our room was very,very small.

Just a very lovely hotel steps from the Douro River where there is to much to see and enjoy.

We chose the location based on location and it was a practical choice. The hotel lacks warmth or charm.

very good located. the ambience and the excellent staff. the beds not so comfortable.

Nice hotel, great location. Need to improve their internet.

Overall excellent. Very helpful. staff. Restaurant maitre,d outstanding As usual with a lot of non-legacy European hotels, skimpy on the bathroom soap and closet hangars. Excellent chef in under-rated restaurant. Room selection excellent and may trip advisor correct in saying trying to get room in the back (also river view), since front rooms overlook noisy street.

I have visited Porto 1 or 2 times per year, during the last 12 years, mainly on business. I had stayed at the Carris Porto Ribeira on 4 previous occassions, in the period inmediately following their opening. I always had reserved a junior suite. After some time, and given their excellent location and my positive past experience with them,, I decided to return and use their services once again, this week . Their success has translated into an expansión which more tan doubles their original size. Unfortunately, the quality of the new installations which they offer, at the new wing, where I was assigned, more than halves the original quality of their product. I remember their "old-wing" junior suites as excellently appointed, well distributed and well designed rooms, full of charm, with nice exterior views. This time, their new "junior suite" was at a hidden backyard. No relation to what they used to offer. A desk to work on, yes - but with no chair to sit on. A shower structurally designed to overflow, inevitably filling the whole bathroom with wáter. No place to put toilettries. The bathroom, and the room as a whole, are a waste of improperly designed, insifficiently appointed space, with no decor charm, at the back of an alley. If reserving at the Carris has now become a lottery, not knowing what kind of product I will get, I believe I will keep my memories of better times, and no longer use it. Porto has plenty of excellent quality alternatives, offering stable quality.

This is a very nice hotel in an excellent location. The only problem was parking. The garage they recommend is quite expensive 26 eu a night and we had to wait twenty minutes to get a space.

Great location! Rooms were spaciousness and overall very nice. Front desk staff were friendly but not very helpful in making reservations or giving recommendations for dinner.

Great location and good room and amenities. Staff inexperienced and disinterested

In general, very nice hotel, very friendly staff and very nicely located.

Beautiful hotel from the lobby up to the rooms! Our room was excellent, the below-ground buffet breakfast was top-notch, and the location was outstanding (ignore Google maps location of the hotel - go to the hotel's official website for the accurate map position). A block away from the river and the walkway leading to the Dom Luis I bridge and a modern, incredible funicular that takes you to the Tram 22 starting point (which takes you past most of the upper city's iconic sights); also a block away from the house/birthplace of Prince Henry the Navigator; and 2-3 blocks from the start of Tram 1, which takes you to the Tram Museum and intersects with Tram 18 (which, in turn, intersects with Tram 22, making for a perfect circuit of the city).

Muy buen lugar cerca del puente don Luis. Recomendable

Rua do Infante D. Henrique, 1 Porto

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in Centro / Baixa, Hotel Carris Porto Ribeira is next to Porto Historic Center and Duoro River. This 90-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.


Dining

This hotel serves as home to a tapas bar, along with a restaurant that specializes in Portuguese cuisine. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include minibars, safes, and phones.


Property features

Guests of Hotel Carris Porto Ribeira enjoy a gym, free WiFi in public areas, and conference space. Onsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a business center, laundry facilities, and wedding services.

Room options

Standard Double Room Single Use

1 Twin Bed | Sleeps 1

Superior Double Room Single Use

1 Twin Bed | Sleeps 1

Superior Double or Twin Room

1 Queen Bed | 2 Twin Beds | Sleeps 2

Standard Double Room

1 Queen Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Hotel Carris Porto Ribeira

Everyone (9) Family (4)
4
Family

The hotel is by the river walk area and in the heart of the old town with so many sights, shops and restaurants right at the door step! Our only issue was that we reserved a queen bed and at check-in they said only double beds were available:( Also, our room was very,very small.

By on Apr 18, 2022

Review comment responded on Apr 28, 2022

Dear Guest, We would like to thank you for your preference in our hotel, CH Porto Ribeira! We also thank you for your suggestions, so that we can continuously improve the service provided to our guests. With best regards

5
Family

Just a very lovely hotel steps from the Douro River where there is to much to see and enjoy.

By on Aug 25, 2021

3
Family

We chose the location based on location and it was a practical choice. The hotel lacks warmth or charm.

By on Oct 15, 2019

5
Everyone

By on Jul 27, 2019

4
Family Family with small children

very good located. the ambience and the excellent staff. the beds not so comfortable.

By on Jun 5, 2019

4
Everyone

Nice hotel, great location. Need to improve their internet.

By , from Boston on Sep 9, 2018

5
Everyone

Overall excellent. Very helpful. staff. Restaurant maitre,d outstanding As usual with a lot of non-legacy European hotels, skimpy on the bathroom soap and closet hangars. Excellent chef in under-rated restaurant. Room selection excellent and may trip advisor correct in saying trying to get room in the back (also river view), since front rooms overlook noisy street.

By on May 9, 2018

Review comment responded on May 11, 2018

Thank you very much for commenting on your stay with us. We are glad to know you had a pleasant experience at our hotel and we look forward to welcoming you back again if you ever return to our city. Kind regards,

2
Business

I have visited Porto 1 or 2 times per year, during the last 12 years, mainly on business. I had stayed at the Carris Porto Ribeira on 4 previous occassions, in the period inmediately following their opening. I always had reserved a junior suite. After some time, and given their excellent location and my positive past experience with them,, I decided to return and use their services once again, this week . Their success has translated into an expansión which more tan doubles their original size. Unfortunately, the quality of the new installations which they offer, at the new wing, where I was assigned, more than halves the original quality of their product. I remember their "old-wing" junior suites as excellently appointed, well distributed and well designed rooms, full of charm, with nice exterior views. This time, their new "junior suite" was at a hidden backyard. No relation to what they used to offer. A desk to work on, yes - but with no chair to sit on. A shower structurally designed to overflow, inevitably filling the whole bathroom with wáter. No place to put toilettries. The bathroom, and the room as a whole, are a waste of improperly designed, insifficiently appointed space, with no decor charm, at the back of an alley. If reserving at the Carris has now become a lottery, not knowing what kind of product I will get, I believe I will keep my memories of better times, and no longer use it. Porto has plenty of excellent quality alternatives, offering stable quality.

By on Apr 18, 2018

Review comment responded on Apr 29, 2018

Thank you very much for your comments. First of all we want to thank you for choosing us so many times. We regret to know your last experience with us did not match your expectations. As you may know, we always try to provide the best experience for every guest and if we had known about your discontent during your stay we would have done our best to offer you a change of room. Our hotel offers a great variety of rooms and we understand that every guest has their own preferences and needs. We hope we have the opportunity to welcome you back again in the future in order to restore your trust in our hotel. Kind regards,

5

close to the river

Everyone

This is a very nice hotel in an excellent location. The only problem was parking. The garage they recommend is quite expensive 26 eu a night and we had to wait twenty minutes to get a space.

By , from Spain on Dec 10, 2017

Review comment responded on Dec 22, 2017

Thank you very much for your review. We apologize for the lack of parking, but our location in a historical building does not allow us to offer this service. That is the reason why we have an agreement with the nearest parking, whitin 100 metres. We hope you enjoyed your stay despite this and look forward to welcoming you back again in the future.

3
Everyone

Great location! Rooms were spaciousness and overall very nice. Front desk staff were friendly but not very helpful in making reservations or giving recommendations for dinner.

By on Sep 25, 2017

Review comment responded on Oct 24, 2017

Thank you very much for your comments. We are sorry to know you did not find our staff very helpful. Provide the best attention to our guest is a very important matter to us and we will work in order to improve our service. We hope you can visit us again in the future in order to check it for yourself. Kind regards,

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