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Hotel Carris Porto Ribeira

4.0 out of 5.0

Recent guest reviews

Oporto tops the poll for a 3 / 4 day adventure with pals ( any age, we in our 60 ‘s ) only 2 hr flight from Ireland, 30 min taxi ride from airport ( 55 mins in rush hour ) Bustling speciality shopping ( chain stores discretely tucked away ) markets, outdoor cafes, very friendly locals . Lovely architecture; Train station frescos, Majestic Café, most beautiful book shop( stained glass roof ).... Lovely riverfront ; cruises, cable cars , port tasting ; Artists paradise 🎨 from the magnificent Dom Luis Bridge ! ( funicular to help you if the climb a little too much ... ) Hilly.... so a reasonable level of fitness and challenging for disabled if wheelchair bound .... Hotels right in hub of things ... pricey €165 per night without breakfast. Lovely riverfront cafes close by , much better option. Would definitely return !

This hotel has an excellent location - literally a minutes walk from the central waterfront- and benefits from really friendly reception staff. I was a little worried about the possibility of noise from the street as we were near the road, but this proved unfounded. The rooms are nicely furnished and reasonably sized for the location. The rooms have a mini bar, tea/coffee making facilities and a safe. The breakfast buffet priced at €13- was plentiful and regularly replenished. Staff here are, again, helpful and efficient. The only negative was that every day our room was serviced very late (approx 4.30 on some days!) which doesn’t make for a peaceful afternoon rest! Overall, definitely worth a visit.

Excellent location and brkfst was very good. But be sure to ask for an inside room or take ear plugs. The motorcycle groups were wrapping up their engines between 1:30 and 3:00 am and were splitting noisy. The rooms in Europe are typ smaller which is fine, but ours was poorly arranged.

We stayed at Carris Porto Ribeira for a long weekend - this was our first time in Porto. Hotel was in the final stages of being refurbished, so that had its nuances. Good things: brand new rooms, fantastic toilet/shower. Everything is new and everything is clean and modern. Easy access to Ribeira and old town. Not so good things: bar was still being built (we had to cross the road for the nearest one - terrible! :) ), generally somewhat unfinished feeling.

We were given a room immediately beside a major renovation which disturbed us with trucks in the night and construction work in the morning. Very poor service not to give us a warning at check in, and a chance to change room (or hotel). When complaining in the morning the reception desk couldn’t care less claiming ’thats what you get at a central hotel’. The hotel is appareantly not interested in us as a customers - only our money.

Lovely big room - junior suite. Tastefully decorated. Shower did not drain away and no tea and coffee in the room. Bad timing on our part as all the bars in the hotel were being renovated. You could eat or drink in foyer but not the ambience I was expecting from the website. Breakfast was buffet style, make your own coffee, make your own toast etc. The machines going all the time created a less than relaxing atmosphere. Although we were out of our room for at least 6 hours each day the room was only cleaned once out of our 4 day stay.

Fantastic hotel clean, tidy, friendly staff. the hotel is near to the city centre, 2 min and a short tram ride from the beach the local eateries are just yards away but the Hotel is double glazed and therefore very quiet, pay it a visit and you wont regret it, a wee bit expensive but well worth it. Porto its self is a lovely place to spend a short holiday. give it a try you will like it, oh and the Port Too!

Two nights at end of our tour. Small room with basic extras. Safe that didn't work and a window that looked at another wall. They are expanding into next building which meant no bar. Our tour leader very disappointed at the rooms we were given and they have been using this hotel for years. On a plus it was in a good location

This is a hotel with great potential in a perfect position near the river. Room 315 was immaculately clean and modern but very small. The wifi didn't really reach to the bed and it was better to stand using it outside the bathroom. Not ideal. There are a number of lifts taking you to bedrooms but there is no sign telling you which rooms are served by which lifts. So it's easy to take the wrong one, and I did. Breakfast is served in floor -3. When you exit the lift at that level, you might be forgiven in thinking you have strayed into the staff quarters - it's completely soulless - but persevere and you finally get the the breakfast room. I checked in at 11pm and there were 2 staff on duty and I was served immediately by a very friendly member of the team. I checked out at 10am by another very friendly staff member but this time there was only one person at reception. A queue had built up. I don't think it should be a surprise that 10am is a peak checkout time and surely not beyond the wit of management to ensure there are enough staff. This lack of management is very much in evidence in the breakfast room. It cannot be a surprise about when the peak times for breakfast are. However, food was running out very often. And when food was available, they ran out of plates. Someone should be alerting the kitchen when food or plate stocks are running low. There didn't appear to be anyone in a management position taking charge. I had to put my cooked breakfast in a bowl as they had run out of plates. I mentioned this to a member of staff. Rather than tell me she would fix it, she argued with me as to whether there were plates or not!! Finally, they have the slowest coffee machines possible which leads to more queuing. Management really should come to breakfast and see for themselves what it's like. In summary, great location, nice room, friendly check in staff. More effective staff management would make this a great place to stay.

Let me start with a positive - the location was spot on for us being so close to the river in the Ribiera area of Porto which was one of the main reasons for booking this hotel. Now for all the negatives ....... I was aware from TripAdvisor comments when I originally booked back in May that there was some work taking place at the hotel but hadn't realised to what extent and how long this would be going on for and nothing at all was mentioned by the hotel prior to our arrival despite booking directly with the hotel Apart from the hotel restaurant (which we didn't visit as its in the basement level so didn't appeal), all other food & drinks facilities at the hotel are closed! No bar at all, the Tapas bar is closed and their website also now includes details of a Gin Bar/terrace which doesn't exist yet - if none of these facilities are available then the website should mention this or the hotel should inform guests upon booking or prior to arrival. Breakfast is a total shambles! The breakfast buffet itself is perfectly adequate (nothing exciting & hot selection very poor) but ok for a few days - although I do hate having to get your own coffee from machines. However the staff seem to have no system for ensuring tables are cleared promptly and seem stressed with no one obviously in charge. Not exactly a pleasant or relaxing start to the day. Reception staff are all polite and helpful but, most of the time, there is only one person at the desk so queues form quickly and the phone goes unanswered - again no sign of anyone actually in charge. I assume this hotel does have management but they are not evident! Room was a decent size (chose the deluxe suite) but no terrace despite the hotel booking page saying this category of room has a terrace! This was the reason we decided to pay the extra so we were very disappointed with this - since we booked back in May the main website seems to have been updated to say large windows or terrace ..... Porto is a wonderful city and we enjoyed the location of this hotel allowing us to wander along the river, into town and also over the river to visit the port cellars with ease but we wouldn't recommend staying here until all the works are completed and all the facilities are back up and open. If we had been aware that this is not currently a fully functioning hotel as described on their website then we would certainly have stayed elsewhere. Porto is fantastic but avoid the Carris hotel until the work is over!

Rua do Infante D. Henrique, 1 Porto

Hotel highlights

  • Walking distance to Sandeman Cellars and Porto Cathedral
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Centro / Baixa, Hotel Carris Porto Ribeira is a leisurely stroll from popular sights such as Sandeman Cellars and Porto Cathedral. This 90-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a business center. It's in central Porto and also close to Museum of Port Wine and Casa da Musica.


Enjoy a leisurely bite to eat at Forno Velho, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


All 90 air-conditioned rooms feature minibars, safes, and phones. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets.

Property features

Guests of Hotel Carris Porto Ribeira enjoy free WiFi in public areas, a business center, and wedding services. Offsite parking is available for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage.

Room options

Standard Double Room

Queen 1 | Twin 2 | Sleeps 2

Superior Double or Twin Room

Queen 1 | Twin 2 | Sleeps 2

Junior Suite

Queen 1 | Twin 2 | Sleeps 2

Basic Double Room Single Use

Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 918 reviews