- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: American Express, Diners Club, MasterCard, Visa, and Union Pay.
- Hotel Registry Number: 2880
- No rollaway or extra beds are available.
HF Fénix Porto4.0 out of 5.0
Recent guest reviews
The high class hotel is close to the heart of Porto. A large shopping mall is next door with lots of low priced and good quality shops. The top floor has a very good food hall The hotel staff were more than helpful, and the hotel is very clean, modern and contemporary. The parking charges were a little high, considering we were paying guests. Very good breakfast available, hot and cold food. PLEASE change the toaster, it is terrible and takes ages just to make toast. Thanks for a great stay, if we return to Porto, we’ll stay here
Good points * rooms are spacious - we were on the third floor * breakfast was extensive and good. Coffee was not great if you were used to Starbucks but everything else was good * staff were helpful and friendly and mostly spoke English. The bar man (Bruno?) was great and paid special attention to his customers * bathroom had lots of room and room had full length mirror and lots of hanging space Could do better - but not bad * shower was abit poor in pressure - water was hot though. * no kettle, tea or coffee. They did give us a Kettle but we had to buy our own tea and coffee * no sofa/ comfy chairs. This may have just been our room but the table and dining chairs meant that we had to read and relax on our bed. * one day we got back about 4pm and found our room not cleaned. Their policy claims to be that the rooms are done by 5pm. But it’s not published clearly. They did however do our room when we went out to dinner. * there is no restaurant (apart from breakfast) - it’s in the sister hotel next door.
Spacious and clean rooms, good breakfast and friendly hotel staff. Needed a parking space for our rental car, which is why we booked this hotel. Enough places available but driving skills necessary in tight garage. Location is bit out of city centre but there in 10min with an Uber ride. Overall good experience!
The room was spacious and very clean and comfortable. I would have liked to be closer to town and not have to take cabs each day. There were restaurants and a mall nearby. We had a very nice dinner one night by recommendation of the hotel - always appreciate that. Excellent breakfast at the hotel too.
We arrived eary and the very friendly staff offered a free breakfast which got the stay off to a super start. The hotel is well situated near lots of restuarants and shops and some attractsions abeit slightly away from the river area. The room was large, pretty quiet, very clean and well appointed. The buffet breakfast was well stocked and delicious. My only criticism was the fact that the foyer had blue lighting which was slightly dark. Would recommend and stay again without hesitation.
We stayed at the HF Fenix Porto for three nights in September. The hotel is nice, modern and clean. SERVICE: All staff at the reception desk and in the breakfast room were pleasant. The rooms were made up on time and kept clean. ROOMS: Very comfortable and spacious for European standards. LOCATION: Located in a nice, clean and safe neighborhood; beside a shopping mall, and a few blocks from the Metro Casa da Musica station. A taxi stand is in front of the hotel. As taxis were quite inexpensive, we often used these to get around. PARKING: Getting through the parking garage was a bit of a tight squeeze, considering that we rented a large vehicle for 4 persons with lots of luggage. I would return to this hotel when in Porto.
The HF Fenix is conveniently situated a few metres from the Boavista Roundabout, about 30 mins walk to the centre of Porto. Plenty of taxis park opposite the hotel, or alternatively the tour bus stops on the roundabout and is very useful in getting to the centre and many other places of interest for only €17 for a 2 day unlimited ticket. The hotel is clean and stylish in a rather minimalist way and perhaps a little plain in interior appearance - some plants and some brightly coloured pictures on the walls in reception would cheer things up a bit. The staff were all helpful, and the room they gave us was a good size with a large and comfortable bed. No hot drink facility though, and help will be needed if you want to use the safe - we struggled with it until reception told us that some rooms have the wrong safe instruction sheet! Some people have complained about noise from the bar and it’s outside area, however we only noticed it on one evening out of 6, and it didn’t cause us a problem even though we were only on the 2nd floor above it at the rear of the hotel. The breakfast was plentiful with a good choice of cold food and drinks. Hot food was a bit limited unless extra payments were made. Other meals are not offered, but are available in the associated HF hotel next door, or there are many more cafes and restaurants in the immediate area. We particularly liked the Toscano Italian, a 10 min walk away. The Convivio bar/restaurant opposite the hotel was also good for snacks and very drinkable red wine for 1.75 Euro a glass!
Check in was quick and easy. Very nice, large room. Comfortable beds, good air conditioning. Lifts/elevators took a long time. Located in a quiet part of the city, around 25-30 mins walk both uphill and downhill to the river area. Nice hotel for a few days in Porto.
Spent 5 nights here and enjoyed every minute of it. Easy walking distance to public transit. Very assistive in arranging quality tours for "out-of-towners". Great staff. Particularly enjoyed the complimentary breakfasts (though they don't view morning coffee in the same light as North Americans). Would have no problem recommending this hotel.
Very good hotel in the Boavista area of Porto about 5-10 minutes walk from the casa de musica metro stop which was straight from the airport E line. A steady 20 minute walk to the historic area of Porto the hotel staff where great for directions also for food recommendations around the area . Must mention the casa Agricole around the corner from the hotel great bar and restaurant happy hour from 4 till 8 great for a few beers after a day down town and a very good restaurant upstairs.
- Walking distance to Casa da Musica
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour business center
Located in Massarelos within a short walk of Casa da Musica, HF Fénix Porto is within a mile (2 km) of other popular sights such as Museum of Port Wine. This 4-star hotel has 148 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center. Located in central Porto, the hotel is also near Sandeman Cellars and Porto Cathedral.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.
HF Fénix Porto's 148 air-conditioned rooms provide minibars, safes, and phones. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries.
At HF Fénix Porto, guests have access to free WiFi in public areas, a 24-hour business center, and a computer station. Self parking is available for EUR 9 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 1171 reviews