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Grande Hotel de Paris

3.0 out of 5.0

Recent guest reviews

What it has to offer in historic value and aesthetics, it absolutely lacks in comfort. My husband and I were looking for a real hotel (not a hostel or guesthouse) that was centrally located and close to the train station. The Grand Hotel checked off these boxes and offered great service from the staff. The only problem is that we slept terribly on the beds, which are hard as rocks. The property would benefit immensely by doing some simple updates, such as fresh towels, new mattresses, and TVs that get more than 6 channels. While we appreciated the beauty and history of the hotel, we value a good nights sleep more than having a private bath and a pretty lobby.

Nice hotel, close to square in Porto, the hotel is very 1940's style. Small bar, serving local beers and wines and of course Port. Hard Rock restaurant is close by along with a number of bars and restaurants. A visit to one of the wine and port tasting venues across the river is recommended.

We stayed in the hotel for one night during our visit to Porto and let me tell you I don't think it's humanly possible to do any worth than that. My family travels quite a bit and by any means we are not a picky guest and stayed in many different types and star rating accommodations in the past, but this is by far the worst we ever had experienced. Right after we entered the room we have received "warm welcome" by rusty water running down in the bathroom from the the moldy ceiling, we have complained and the stuff has moved us immoderately to the different room across the hall. The room we ware moved to had no heat apart from the small electric heater in the corner of the room, and we been soaking wet from the rainy day, and it's end of December !!!!!! We end up sleeping dressed up, thank's God we had a dry set of closing. Staff brought us an extra set of blankets. Booked and hotels.com and the booking confirmation said in "black and white" Free breakfast, however upon check in we been told that the breakfast is not included and it's 7EU/pp. We end up to be "compensated for the inconveniences" with Free breakfast, but still !! What ever could be broken and destroyed in the room was broken and destroyed. It's devastating how management could let the hotel to such terrible shape ! I do understand it's an old hotel, but by any stretch of imagination this is NOT an excuse to rent rooms to guest in such horrible shape. The bottom line stay as far as you can from this dump !!!!

I stayed in Grand Hotel de Paris. It's located near the centre, not far from underground and near Aliados square. The staff was very clever and available for help. It seems to be in another century as furniture are really old. Good breakfast,

This hotel is now under new management but sadly it has now declined. We stayed as a group of 6 friends for the weekend in November but when we arrived we were told there were no rooms available even though we had booked two months in advance. So the receptionist booked us into another hotel in the same chain for the first night, when we asked how to get there she said just go left and walk up the hill - she did not offer to get us a cab so we thought ok cant be far away, after 2 hours of walking up & down the hills of Porto we got a taxi. Next day we went back to the Grande hotel but our stay was ruined by the fact there was not one heater in the entire hotel or rooms that was working, after asking why the heating was not on we were told - "its under new management and it hasn't been fixed yet". Also when I stayed here a couple of years ago there was nice waiter service for breakfast and lots of staff around. Now the receptionist also works in the dining room at breakfast clearing plates etc.., but when the coffee/milk machines run out they just come along and tip it up so you can get the dregs from the bottom of the machine. This hotel was really a disappointment and I would not recommend it or go again until they have sorted all the problems out.

This is the oldest hotel in Porto and what a delight! Beautiful building and the courtyard/garden was delightful. Staff couldn't do enough for you, very friendly and helpful. Position was ideal very central. But one negative that has to be mentioned. Whilst the road is narrow and looks very quiet in daytime, at night it is really noisy! Didn't keep us awake but we're aware of it!! Wouldn't stop us going again though!

Not great. The staff do their best and were actually really helpful but this hotel is in serious need of refurbishment. The decor is faded, half the light bulbs in the public areas did not work and everything was just shabby. On the plus side the location is good and the coffee at breakfast was great

An interesting quirky hotel with lots of character boasting to be the oldest in Porto. The only thing I would say is don't use the lift as it can be temperamental. My friends and I got stuck in it, funny for us but not so much fun if you are claustrophobic. The staircase is uneven in places which will cause concern if you're elderly or have small children so do take care. The rooms themselves are basic which is ideal for a short city break. On my visit I found the staff friendly and helpful. The good thing about this hotel is the location, it is in the city centre you can walk everywhere.

This hotel is beautiful in the public areas, the staff were trying to do all they could. This hotel was the worst stay I have ever had and despite requests to the staff it didn’t improve. The management of the hotel is very weak. The rooms were basic, the beds were uncomfortable. The rooms we booked were not the rooms we got. The air con didn’t work, the night club outside one of the rooms played until 04.30. The rooms we were directed to hadn’t been made up. One room had a constant stream of of light from the landing. Not enough cups for the number of people in the room. The flooring had cracks in it. The plugs were behind fixed furniture. I could go on. In the morning whilst in reception we watched a steady stream of people complain about the noise at the front of the hotel to be moved to the rear. The breakfast was very limited and basic, the tables were not cleared and the only member of staff had more to do than he could cope with. A note for those with young children, the hotel has a central staircase with a very low bannister. Please be careful. A friend who stayed here previously stated the management had changed and the hotel had changed, not for the better. If you go ask for rooms at the rear and go out for breakfast. I am sure the management will reply that they tried to help us. They didn’t!

On arrival the hotel looks full of character, however do not be fooled! It is very tired and needs a refit. Our bathroom was filthy, we had to clean the loo before we could use it and the shower cubicle was just disgusting, see photo. I complained but NOTHING was done to rectify this. They put a kettle in the room but no coffee or milk is available, even after asking at reception that said they don't have any. The breakfast was VERY basic and only one person on duty to deal with all the guests. Our room was very small and at the front of the hotel..... VERY VERY noisy at night, and I mean all through the night. Friends we were there with had similar problems, including lack of towels and toilet rolls! If you're looking for an enjoyable break in Porto..... choose another hotel!

Rua da Fábrica, 27/29 Porto

Hotel highlights

  • Walking distance to Porto Cathedral
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour business center

Located in Centro / Baixa within a short walk of Porto Cathedral, Grande Hotel de Paris is within a mile (2 km) of other popular sights such as Sandeman Cellars. This 42-room, 3-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a 24-hour business center. It's in central Porto and also close to Museum of Port Wine and Casa da Musica.


Dining

Buffet breakfast is offered for a fee each morning from 6:30 AM to noon. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Rooms

Grande Hotel de Paris's 42 rooms provide phones and desks. 22-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Rooms also include hair dryers.


Property features

At Grande Hotel de Paris, guests have access to free WiFi in public areas, a 24-hour business center, and a library. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Other amenities at this historic hotel include laundry facilities and a garden.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 1002 reviews