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Ornatus Palace Hotel

3.0 star property
Hotel in Porto Alegre with free breakfast and a 24-hour front desk

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Front of property
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Rua General Vitorino 146, Porto Alegre, RS, 90020-170
  • Holy House of Mercy Hospital
    ‪7 min walk‬
  • Porto Alegre Public Market
    ‪7 min walk‬
  • Moinhos de Vento Hospital
    ‪3 min drive‬
  • Porto Alegre (POA-Salgado Filho Intl.)
    ‪10 min drive‬

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Room options

View all photos for Standard Double Room

Standard Double Room | Mini-refrigerator

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Shower, rainfall showerhead, free toiletries, towels

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Shower, rainfall showerhead, free toiletries, towels

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Porto Alegre

Located in Centro Historico, Ornatus Palace Hotel is next to Rua da Praia and Our Lady of the Rosary Church. This 40-room, 3-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • Holy House of Mercy Hospital - 7 min walk - 0.4 miles
  • Porto Alegre Public Market - 7 min walk - 0.4 miles
  • HCPA - Hospital de Clínicas de Porto Alegre - 2 min drive - 1.3 miles
  • Moinhos de Vento Hospital - 3 min drive - 1.3 miles
  • Beira-Rio Stadium - 7 min drive - 3.4 miles

Getting around

  • Mercado Station - 10 min walk
  • Aeromóvel Station - 17 min drive
  • Salgado Filho Intl. Airport (POA) - 15 min drive

Restaurants

  • ‪Degust Art Restaurante - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Marzana Confeitaria - ‬2 min walk
  • ‪Confeitaria Ponto Doce - ‬2 min walk
  • ‪Ilha Natural - ‬1 min walk

About this property

Ornatus Palace Hotel

Hotel in Porto Alegre with free breakfast and a 24-hour front desk
Ornatus Palace Hotel offers free WiFi in public areas and conference space. Valet parking is available for BRL 25.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. Safes, phones, and desks are also available.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 25 per day)

Food and drink

  • Free buffet breakfast

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for BRL 60 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: BRL 25.00 per day
  • Rollaway bed fee: BRL 60 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.

Property is also known as

Ornatus Palace
Ornatus Palace Hotel
Ornatus Palace Hotel Porto Alegre
Ornatus Palace Porto Alegre
Ornatus Palace Hotel Porto Alegre, Brazil
Ornatus Palace
Ornatus Palace Hotel Hotel
Ornatus Palace Hotel Porto Alegre
Ornatus Palace Hotel Hotel Porto Alegre

Frequently asked questions

Are free cancellation options available at Ornatus Palace Hotel?

Ornatus Palace Hotel offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What can I see near Ornatus Palace Hotel?

This hotel is situated in Centro Historico, just steps from Our Lady of the Rosary Church and Rua da Praia, and within a short walk of Post and Telegraph Offices. You'll also find Porto Alegre Public Market and Farroupilha Park less than a mile away.

Will I be able to park at Ornatus Palace Hotel?

Yes, valet parking is offered for BRL 25.00 per day.

Does Ornatus Palace Hotel feature a casino?

No, Ornatus Palace Hotel doesn't have a casino.

Is there an indoor pool at Ornatus Palace Hotel?

No, there is no indoor pool at this hotel.

Is Ornatus Palace Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as free breakfast and a 24-hour front desk.

Does Ornatus Palace Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ornatus Palace Hotel have a restaurant that serves breakfast?

Ornatus Palace Hotel offers free buffet breakfast though there is no restaurant.

Does Ornatus Palace Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Ornatus Palace Hotel?

The closest major airport to Ornatus Palace Hotel is Salgado Filho Intl. Airport (POA), which is 7.3 mi away (15 minutes by car). Another top airport is Canoas Air Force Base (QNS), which is located 11 mi away (34-minute drive).

Can I book a room with a balcony at Ornatus Palace Hotel?

No, there aren't any guestrooms with balconies at Ornatus Palace Hotel.

Ornatus Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 146 reviews
Rating 8 - Good. 53 out of 146 reviews
Rating 6 - Okay. 54 out of 146 reviews
Rating 4 - Poor. 11 out of 146 reviews
Rating 2 - Terrible. 5 out of 146 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

IT WAS GOOD

STAFF WAS NICE. BAD THING IS NOBODY SPOKE ENGLISH OR SPANISH.

4/10 Poor

Colleen, Canada

Disliked: Staff & service, room comfort

NOT RECOMMENDABLE for Tourist

We stayed the first night out of 10 as we were supposed to. Although the staff seemed friendly but none could understand even simple basic English,French etc.It was even a big effort to make the front desk person understand we wanted a double bed ,room with window etc ...... Neither the hotel has any map ,info leaflet etc .There was no shampoo,glasses or adequate towels. The safely box was not working and the box was not fastened securely and anybody could have walked away with it .So definitely that's not a recommendable hotel for non Brazilian (language wise) specially unless they make lot of improvement ..

8/10 Good

Kenneth, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Nice family and run hotel. Very helpful. WIFI excellent in the room. Excellent included breakfast. A security lockbox included in the room. All in all, very satisfied. Only small negative is that the bed(s) that I had in my room were quite narrow.

10/10 Excellent

José Matsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Custo beneficio justo.

Hotel simples. Recepção ágil e hospitaleiros.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2018

8/10 Good

Ilson

O quarto e bom café da manhã, dentro do esperado pelo preço que é pago, hotel bem localizado no centro, o estacionamento é pago a parte 30 reais a diária, e se precisar do carro pedir com 15 minutos de antecedência.
Stayed 1 night in Aug 2018

10/10 Excellent

fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

plenamente satisfeito

ótimo atendimento
Stayed 1 night in Aug 2018

6/10 Okay

Luciana

Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Cocada, são paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel próximo ao centro

Já fiquei mais de uma vez neste hotel.....gostei muito e recomendo a todos os interessados
Stayed 3 nights in Jun 2018

6/10 Okay

Ronen , Asunción, PY

Liked: Cleanliness, staff & service

Hotel económico

Tiene lo justo y necesario. Lo único molestoso es la lejanía del estacionamiento y el hecho de que siempre hay que ir acompañado.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel em Porto Alegre

Pelo o de está no Centro Histórico o Hotel , não tem estacionamento, tem um convênio , porém acaba encarecendo a estadia. Os proprietários e recepcionista são muito atenciosos. O café da manhã pode ser melhorado.

10/10 Excellent

Marcos, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom o hotel, simplesmente ótimo!

Eu e minha esposa nos sentimos muito bem vindos, sem duvidas excelente a estadia.
Stayed 1 night in Nov 2017

6/10 Okay

Diego, Paraná

Liked: Room comfort

Final de semana para show do Coldplay

Equipe muito prestativa, chuveiro muito bom, nem dava vontade de levantar da cama, de tão boa! Minha experiência foi boa, no entanto eu esperava um banheiro mais moderno com pisos claros e uma televisão com um número maior de canais disponíveis. O café da manhã estava sempre muito bom com muitas opções! Gostei do Micro-ondas no quarto e o tradicional frigobar.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Preço justo com boa localização

O hotel é bem localizado e o preço é bem justo. Gostei do café da manhã.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Staff & service

Boa estadia

Recomendo o hotel. Preço compatível. Café normal. Conforto bom. Atendimento bom. Banho excelente. Localização excelente, para quem precisa estar centro. A única resalva é a internet, erros intermitentes.
Stayed 1 night in Nov 2017

8/10 Good

CARLOS ALBERTO

Liked: Cleanliness, staff & service

Hotel para retornar sempre que possível.

O atendimento pelos funcionários é muito bom. Educados, solícitos e principalmente, conversam com o hóspede, o que impede de nos sentirmos solitários. Estão todos de parabéns.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

blz

ótimo
Stayed 1 night in Aug 2017

8/10 Good

Izabel Francilene

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Ornatus

Pontos positivos: Boa localização ,atendentes educados e gentis. Pontos negativos: Elevador em péssimo estado de conservação, paredes sujas, ralo do banheiro entupido.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service

Hotel para quem procura custo beneficio em POA

Ótima localização, equipe muito prestativa, acomodações padrão mediano, não são desconfortáveis, mas a limpeza poderia ser um pouco melhor(cantos de mesa e armário com muita poeira) cobertor tinha alguns fios de cabelos. Resumindo, para uma curta estadia o valor esta ótimo.
Stayed 1 night in Jun 2017

10/10 Excellent

Deivid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom! Recomendo...

Excelente...
Stayed 2 nights in Jun 2017