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Hotel Saratz Pontresina Mountain Resort & Spa

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Saratz Pontresina Mountain Resort & Spa

A snow-covered mountain town at dusk with illuminated buildings and a clear sky.
An indoor swimming pool with clear glass walls, lounge chairs, and a view of mountains.
A row of wooden sun loungers with wheels, aligned along a corridor with large windows offering a view of snow-covered trees.
A spacious, modern lounge area with comfortable seating, a staircase, and large windows offering mountain views.
A dining area with a table set for two, a window with a view of snow-covered mountains, and a wicker chair.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Via da la Staziun 2, Pontresina, GR, 7504
  • Place, Bellavita Pool and Spa
    ‪5 min walk‬
  • Place, Val Roseg
    ‪8 min walk‬
  • Place, Engadin Valley
    ‪9 min walk‬
  • Airport, St. Moritz (SMV-Samedan)
    ‪10 min drive‬

Room options

View all photos for Comfort Room

A bedroom with a bed, a sofa, and two wall-mounted lamps.

Comfort Room

9.8 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room with South View

A hotel room with a bed, a chair, a table, and a view of the outside.

Comfort Room with South View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

A neatly made bed with a wooden headboard, two bedside lamps, and a red chair in a room with a red carpet.

Family Room

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room with South View

A hotel room with a bed, a desk with chairs, a colorful sofa, and a TV on the wall.

Family Room with South View

  • Mountain view
  • 430 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior Suite

A modern living room with a sofa, armchair, and a coffee table.

Junior Suite

  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite with South View

A hotel room with a large bed, a TV mounted on the wall, a window with curtains, and a view of the outdoors.

Junior Suite with South View

  • Mountain view
  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Corner Room

A hotel room with a large bed, a desk with two chairs, a television, and a view of buildings through large windows.

Corner Room

  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Pontresina

Located within a 5-minute walk of Bellavita Pool and Spa, Hotel Saratz Pontresina Mountain Resort & Spa is within a 15-minute stroll of Alpin Museum. This 94-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Bellavita Pool and Spa - 5 min walk - 0.3 miles
  • Alpin Museum - 8 min walk - 0.4 miles
  • Val Roseg - 8 min walk - 0.5 miles
  • Engadin Valley - 9 min walk - 0.5 miles
  • Lake St. Moritz - 10 min drive - 5.2 miles

Getting around

  • Pontresina Station - 10 min walk
  • St. Moritz (SMV-Samedan) - 13 min drive

Restaurants

  • Panoramarestaurant Muottas Muragl
  • ‪Kulm Country Club Bar - ‬9 min drive
  • ‪Pier 34 - ‬7 min drive
  • ‪Sporthotel Pontresina - ‬2 min walk
  • ‪Chesa Veglia - ‬10 min drive

About this property

Hotel Saratz Pontresina Mountain Resort & Spa

At Hotel Saratz Pontresina Mountain Resort & Spa, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. If you drive, self parking is EUR 18 per day, and there's also an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and free newspapers are other standard amenities.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Covered self parking on site (EUR 18 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Art nouveau Restaurant
  • Bagnera
  • Giodi Vegetarian and Co.
  • Hotelbar
  • La Cuort

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Cross-country skiing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Electric bike charging
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • One child stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 123.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.29 per person, per night. This tax does not apply to children under 12 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Rollaway bed fee: EUR 123.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can hop on the airport shuttle (fees apply) or take advantage of the free shuttle service to and from the train station. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Saratz
Hotel Saratz Pontresina
Saratz
Saratz Hotel
Saratz Pontresina
Saratz Hotel Pontresina
Hotel Saratz Pontresina Hotel
Hotel Saratz Pontresina Pontresina
Hotel Saratz Pontresina Hotel Pontresina

Frequently asked questions

Are free cancellation options available at Hotel Saratz Pontresina Mountain Resort & Spa?

Hotel Saratz Pontresina Mountain Resort & Spa offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Saratz Pontresina Mountain Resort & Spa?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Saratz Pontresina Mountain Resort & Spa on Nov 11, 2026 start from $299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Saratz Pontresina Mountain Resort & Spa?

This hotel in Pontresina is within a 10-minute walk of Engadin Valley, Val Roseg, and Bellavita Pool and Spa. You'll also find Lake St. Moritz and Muottas Muragl within a short drive.

Is parking available on site at Hotel Saratz Pontresina Mountain Resort & Spa?

Yes, covered parking is offered for EUR 18 per day with in/out privileges. Though parking is limited parking, an electric car charging station and electric bike charging are also available.

Is there a spa available at Hotel Saratz Pontresina Mountain Resort & Spa?

There is a full-service spa available for guests to enjoy and services include sports massages, prenatal massages, and body wraps.

Does Hotel Saratz Pontresina Mountain Resort & Spa feature a casino?

No, Hotel Saratz Pontresina Mountain Resort & Spa doesn't have a casino.

Is there an indoor pool at Hotel Saratz Pontresina Mountain Resort & Spa?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Hotel Saratz Pontresina Mountain Resort & Spa good for couples?

At this riverfront hotel, couples will welcome the many amenities including champagne service and in-room massages along with an al fresco restaurant.

Are there hot tubs at Hotel Saratz Pontresina Mountain Resort & Spa?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Saratz Pontresina Mountain Resort & Spa have a restaurant with a breakfast menu?

Yes, Hotel Saratz Pontresina Mountain Resort & Spa serves breakfast for a surcharge at Giodi Vegetarian and Co..

Does Hotel Saratz Pontresina Mountain Resort & Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Saratz Pontresina Mountain Resort & Spa for a fee of EUR 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Saratz Pontresina Mountain Resort & Spa?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Saratz Pontresina Mountain Resort & Spa?

The closest major airport to Hotel Saratz Pontresina Mountain Resort & Spa is St. Moritz (SMV-Samedan), which is 4 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Hotel Saratz Pontresina Mountain Resort & Spa?

No, there aren't any guestrooms with balconies at Hotel Saratz Pontresina Mountain Resort & Spa.

Does Hotel Saratz Pontresina Mountain Resort & Spa host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Saratz Pontresina Mountain Resort & Spa.

Hotel Saratz Pontresina Mountain Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 121 out of 160 reviews
Rating 8 - Good. 29 out of 160 reviews
Rating 6 - Okay. 5 out of 160 reviews
Rating 4 - Poor. 4 out of 160 reviews
Rating 2 - Terrible. 1 out of 160 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in a beautiful property and great service.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely epic, nice location and a beautiful hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. The staff was very helpful. We loved that we could use the complimentary snow card to visit the glacier, and the breakfast was wonderful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and stunning stay!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to have a nice time. Excellent environment and is close to St mortiz and Punt Muragl. Great staff and amenities.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Reception very helpful Big room Excellent breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generous and helpful staff. Peaceful, beautiful, and welcoming lobby. Great pools and grounds. Perfect for families. Perfect mix of old world elegance and modern style. Don’t hesitate.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff, views, breakfast, spas and experience was absolutely amazing. I cannot wait to come back one day!
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
All very good, very nice SPA, top located, very friendly service team !
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.will be back soon
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Older, charming, and authentic hotel, with a perfectly spotless room/bathroom, and great amenities. A truly wonderful staff that made all the difference, and I very much appreciated the excellent breakfast with vegan labels/options. Would stay here again.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service, amazing hotel
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable and friendly service, spotlessly clean, cozy atmosphere.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel was very nice. The only complaint breakfast starts too late at 7:30 which we had to miss to catch a train. Also, the shuttle to drive us over to the train did not start till 8 am as result we had to walk. Other than these two mishap's the was great!
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
We had a seamless check in and the receptionist was very friendly. Overall, the staffs at the hotels were very nice and helpful. However, the mattress sinks in the middle and feels worn out, which made it very uncomfortable throughout the night. we could hardly sleep during the whole night as it was super uncomfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Had to switch rooms, the room that was booked was not adequate but with an upgrade fee, we were able to stay in a much better room with an amazing view. Seems as if they don't want to mention the upgrade fee at first but will tell you that this room is what we have but with some prompting, found that an upgrade was needed to get a much better room. Breakfast was included which was amazing.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Family Hotel

Great family hotel well located in the Engadin, with fantastic views. Check-in was smooth and professional with a welcoming glass of prosecco. Room was a good size and clean. You have the option to choose different pillows so I got the same type I use at home. Breakfast buffet has a great choice, with the option to order additional dishes. It goes on to 11am which is great for late risers (me!) or those who like to eat after morning exercise. Food on the terrace and Giodi is all good too. Staff are professional, helpful and friendly. I would definitely stay again.
Stayed 6 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personelin sıcak yaklaşı mı? Otelin konumu harikaydı. Her şey için teşekkürler
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception Mitarbeiter sehr zuvorkommend
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren vollumfänglich sehr zufrieden bei unserem Aufenthalt in diesem wunderschönen Hotel. Das Personal war freundlich und hat uns jeden Wunsch erfüllt. Das Frühstück super fein. Spa-Bereich top!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia y altamente recomendado, muy buena hubicacion y la vista de mi habitación a los alpes suizos era una maravilla. Disfrute del spa y hasta me di un masaje, hacia para relajarse y para divertirse..altamente recomendado
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
The hotel felt half empty and when we checked in and we were given a room overlooking some outdoor steps. We asked if it was possible to have a room with a view. While showing us one someone went in our room and took the welcome chocolates.. very strange !! We decided against the £50+ to pay for the upgrade. Personally as a hotels.com vip member and the fact the hotel was not busy I would have expected maybe a better response to our request. Also we had 2 free drinks. Wine, Prosecco or a soft drink. My partner asked for a beer instead of wine but this was not possible !! Just felt the hotel could have been a little more flexible in their approach. The spa is lovely !
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit sehr nettem Personal. Grosse, saubere Zimmer. Schöne Pool und schöner Park.
Stayed 2 nights in Jun 2026