See all properties

Musae Relais & Spa

Choose dates to view prices

Photo gallery for Musae Relais & Spa

A stone-walled room with a pool, a wooden table with bowls, and two lanterns.
A modern outdoor pool area with a hot tub, lounge chairs, and a candle on a table.
A modern interior with a stone wall, a wooden bench, and a small table.
A hot tub with a TV mounted on the wall, a sofa, and a small table with candles.
A spa area with a pool, two wall-mounted lanterns, and a stone wall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Via Giacomo Matteotti 26, Polignano a Mare, BA, 70044
  • Place, Grotta Ardito Promenade
    ‪2 min walk‬
  • Place, Lama Monachile Beach
    ‪3 min walk‬
  • Place, Statue of Domenico Modugno
    ‪7 min walk‬
  • Airport, Bari (BRI-Karol Wojtyla)
    ‪67 min drive‬

Room options

View all photos for POLIMNIA - Classic Double Room, Tufo Stone

A bedroom with a brick ceiling, a bed with pillows, a nightstand with a lamp, and a small stool with towels.

POLIMNIA - Classic Double Room, Tufo Stone

8.0 out of 10
Very good
(1 review)
  • City view
  • 214 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for ERATO - Deluxe Double Room, Barrel Vault & Fireplace

A modern bathroom with a stone fireplace, a large mirror, and a flat-screen TV mounted above the sink.

ERATO - Deluxe Double Room, Barrel Vault & Fireplace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for URANIA - Suite with Boffi Whirlpool Bathtub

A bedroom with a bed, pillows, a wall-mounted TV, and a decorative wall piece.

URANIA - Suite with Boffi Whirlpool Bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for THALIA - Suite with Terrace, Fireplace & Hot Tub

A modern bedroom with a bed, bedside tables, a desk, and a chair.

THALIA - Suite with Terrace, Fireplace & Hot Tub

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for CALLIOPE - Suite with Private Terrace & Hot Tub

A bedroom with a bed, bedside table, and a view of the outside.

CALLIOPE - Suite with Private Terrace & Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for L'ATTICO DI MUSAE - Two-Bedroom Superior Penthouse, Panoramic Terrace & Jacuzzi

A modern bedroom with a bed, bedside tables, a clear chair, and a large window.

L'ATTICO DI MUSAE - Two-Bedroom Superior Penthouse, Panoramic Terrace & Jacuzzi

  • City view
  • 915 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for CLIO - Grand Suite, Private Terrace, Pergola & Hot Tub

A modern bedroom with a large bed, a wooden headboard, bedside lamps, and a built-in shelf with decorative plants.

CLIO - Grand Suite, Private Terrace, Pergola & Hot Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for EUTERPE - Comfort Double Room

A modern bedroom with a large bed, a round mirror, and a small stool.

EUTERPE - Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Polignano a Mare

Located in Pozziglioni, Musae Relais & Spa is adjacent to Grotta Palazzese and within a 5-minute walk of Grotta Ardito Promenade. This 5-star bed & breakfast has 4 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.
View more B&B in Polignano a MareOpens in a new window

What's nearby

  • Grotta Ardito Promenade - 2 min walk - 0.1 miles
  • Lama Monachile Beach - 3 min walk - 0.2 miles
  • Lungomare di Polignano a Mare - 5 min walk - 0.3 miles
  • Statue of Domenico Modugno - 7 min walk - 0.4 miles
  • Cala Paura Beach - 13 min walk - 0.7 miles

Getting around

  • Polignano a Mare Station - 6 min walk
  • Karol Wojtyla Airport (BRI) - 50 min drive

Restaurants

  • ‪Grotta Palazzese - ‬2 min walk
  • ‪Mario Campanella il Super Mago del Gelo - ‬3 min walk
  • ‪Pescaria - ‬1 min walk
  • Irvi's Cafè
  • ‪Lime - ‬4 min walk

About this property

Musae Relais & Spa

Guests of Musae Relais & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa services. Self parking is offered for EUR 20.00 per day. The front desk has multilingual staff that can help with securing valuables, concierge services, and dry cleaning/laundry. This luxury bed & breakfast also has laundry facilities.
Guests can expect free WiFi and 41-inch LED TVs with digital channels. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa, Musae. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Deluxe Suite, 1 King Bed, Balcony, Oceanfront
Antico Mondo Rooms & Suites
Historic Center
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
10.0 out of 10, Exceptional, 229 reviews
$201 nightly
The price is $225
Aug 28 - Aug 29
Total with taxes and fees
Antico Mondo Rooms & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day); reservations required
  • Uncovered self parking on site (EUR 20 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Full-service spa

  • Hot tub
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:30 PM and 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 20.00 per day (in/out privileges)
  • Nearby parking fee: EUR 20 per day (492 ft away)
  • Late check-in fee for check-in between 9:30 PM and 5:00 AM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
  • Check-in: 2:00 PM—-8:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers limited parking, along with offsite parking (reservations required).
Property Registration Number IT072035B400027552

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector and a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the bed & breakfast at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Musae Relais B&B Polignano a Mare
Musae Relais Polignano a Mare
Bed & breakfast Musae Relais & Spa Polignano a Mare
Polignano a Mare Musae Relais & Spa Bed & breakfast
Musae Relais & Spa Polignano a Mare
Musae Relais B&B
Musae Relais
Bed & breakfast Musae Relais & Spa
Musae Relais & Spa Bed & breakfast
Musae Relais & Spa Polignano a Mare
Musae Relais & Spa Bed & breakfast Polignano a Mare

Frequently asked questions

Are free cancellation options available at Musae Relais & Spa?

Musae Relais & Spa offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Musae Relais & Spa?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at Musae Relais & Spa on Aug 28, 2026 start from $287, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Musae Relais & Spa?

This bed & breakfast is situated in Pozziglioni, just steps from Lama Monachile Beach and Grotta Palazzese, and within a short walk of Grotta Ardito Promenade. You'll also find Statue of Domenico Modugno and Lungomare di Polignano a Mare less than a mile away.

Is there parking available at Musae Relais & Spa?

Yes, uncovered parking is offered for EUR 20 per day with in/out privileges.

Is there a spa at Musae Relais & Spa?

Musae is the name of the bed & breakfast's full-service spa available for guests to enjoy.

Are there luxury amenities available at Musae Relais & Spa?

Yes, guests can indulge in luxuries such as a hot tub, champagne service, and a full-service spa at this bed & breakfast.

Does Musae Relais & Spa feature a casino at the property?

No, Musae Relais & Spa doesn't have a casino.

Will I find an indoor pool at Musae Relais & Spa?

No, there is no indoor pool at this bed & breakfast.

What amenities will couples enjoy at Musae Relais & Spa?

There are many amenities for couples at this bed & breakfast, including champagne service as well as proposal/romance packages and a bar/lounge.

Does Musae Relais & Spa have a hot tub?

No, but this bed & breakfast does have a steam room.

Does Musae Relais & Spa have a restaurant that serves breakfast?

Yes, Musae Relais & Spa serves free continental breakfast each morning from its snack bar.

Will Musae Relais & Spa allow pets to stay free of charge?

No, pets aren't allowed at Musae Relais & Spa.

Does Musae Relais & Spa have connecting rooms available?

No, this bed & breakfast doesn't feature connecting guestrooms.

Where is the closest airport to Musae Relais & Spa?

The closest major airport to Musae Relais & Spa is Karol Wojtyla Airport (BRI), which is about 25.7 mi away.

Are there rooms with balconies at Musae Relais & Spa?

Yes, some guestrooms at Musae Relais & Spa offer a deck/patio and may feature city views.

Musae Relais & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 54 out of 74 reviews
Rating 8 - Good. 15 out of 74 reviews
Rating 6 - Okay. 2 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in Polignano de Mare. Clean and very nice staff. Great location!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location right in the heart of town. Less than 5min from all the locations we needed to go to. Staff was amazing and room service breakfast was delicious!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Great staff, nice room. Good location with great proximity.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, great room and super kind staff. Will be back.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but a amazing stay :-)
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The hotel was very responsive; they met us at the parking lot and took us to the place after we parked. The property had a town view, is 5 min walk to the LM beach, a hot tub, and breakfast delivered to the room. Highly recommend!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities
Room, location, staff, breakfast.. everything perfect. Amazing stay. Definitely going back soon.
Stayed 1 night in May 2019
Verified review

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice relaxing stay with a convenient location

Stayed in a suite and it was fantastic. Spacious for two people, great location and a private patio with a mini pool and shower. Staff were very friendly and the morning breakfast was delivered to your room right on time as scheduled. Great options for breakfast and the quality was great!
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place. We had a room with a private jacuzzi on the top floor - so wonderful to get home after a long day walking and enjoy the private pool. The staff were incredible- always willing to help and with recommendations. A huge thank you to Claudio who made us so welcome and also Alexia - first class service The train station is only a 10 minute walk and trains to Monopoli are cheap at £2 each way and only a 5 minute journey This hotel is high quality and we will definitely return
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, the room was large, really clean and comfortable. The staff were so helpful, and friendly. Only downside was it was next to the kitchen/dining area and not sound proof so woken up very early to the sound of breakfast being prepared.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the room was clean and had a very serene comfortable vibe. I slept great but it was noisy on the street until around midnight but that just is the norm being right in the city and having the room just off the street. Still it was a great stay and I would definitely stay again!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Ramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very central. First floor is right on the street which can be problematic if you are light sleeper, as well we had people loitering in front of our door/room at night. Lovely staff and easy check in/out!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service 10/10 The service at this hotel made all the difference. The attendants were very friendly and helpful with recommendations and accommodating ad hoc requests. The rooms and facilities were clean and comfortable. The location was very central to the town and local dining options. Most within 5-10 mins walking distance.
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Ramez

Liked: Cleanliness
Excellent service friendly and professional from Enza & Claudio , breakfast was so good and prepared freshly by Amazing team !! The rooms are just ok , average for the high price , noisy as they are at street level , not sound proof , air conditioning not performing well , rooms are very clean , no closets , Breakfast room accommodate only 3 couples otherwise you have breakfast in your room Overall nice experience, very well located Thank you for all the staff for their hospitality and help
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that the staff service exceeds my expectations. They care about everything you will need. Parking, breakfast and others details. Special thanks to Johanna and Graciela who prepare and served us a wonderful breakfast every morning. Gracias ‼️
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Siojan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with many things in life, it’s the people who make the difference, and that was certainly true here. We had a minor issue with our room, but the staff and manager were incredibly kind and apologetic. They immediately offered an upgrade to make things right. While we didn’t feel the upgrade was necessary (we actually loved our room), their willingness to go above and beyond really stood out and spoke volumes about their commitment to service. So thank you Musae Relais & Spa!!
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Catherine Mary

Liked: Cleanliness
Disliked: Staff & service
No lounge just 4 table breakfast room, no reception area, breakfast not as advertised staff hovered and talked among themselves etc, etc,
Stayed 10 nights in Mar 2025
Verified review

8/10 Good

LUIS

T778dh8u
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Giulia at the desk was absolutely wonderful! She was so informative and accommodating. The property is in a fantastic location. Walkable to everything. We were able to park our car nearby in a secure lot they provided for us. They picked us up from the lot in a golf cart and transported us with our bags on a quick 4 minute drive to the hotel. Our room was up a steep flight of steps but they carried all of your bags up for us. I love this beautiful property in a great location with a wonderful staff. I would stay here again and highly recommend it.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Musae Relais & Spa in Polignano a Mare was an absolute highlight of our trip! The location is unbeatable, right in the heart of everything. We got great dining recommendations both nights and loved every place they suggested. Breakfast was a treat, with a huge variety and eggs cooked to order right there—perfect for starting the day. The staff went above and beyond. We were a group of 9, and they rearranged the breakfast room so we could all sit together, which made it so much more special. They even took care of receiving and storing some boxes for us, which was super convenient. The owners were hands-on and helped out during breakfast, making us feel at home. The front desk team was amazing, handling everything so smoothly that we could just relax and enjoy. Highly recommend Musae Relais & Spa—it’s the kind of place you want to come back to!
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Peter

Liked: Cleanliness
This is an odd highly fractured property with rooms scattered at different levels and places of the building - while the room was clean and orderly it was at ground level at a corner and when people walked by it felt like they were speaking literally at the end our bed The safe in our room needed to be reset twice The room lacked standard amenities like an espresso machine and a kettle. Breakfast was served in a tiny room with only 6 cramped seats (but it was a decent breakfast) Finally we arranged for parking as the b&b is in the historic city - they were supposed to pick us up via golf cart but once we arrived we were informed that the golf cart was not available The next morning was better as the person on duty made sure the golf cart was actually available Overall great location - clean and orderly rooms - but overall it feels like it is over billed relative to the
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Lauren

Liked: Amenities, property conditions & facilities
We stayed here for 4 nights for a wedding in May. The penthouse was very nice and modern, especially the outdoor decking and hot tub, which was ready to use upon arrival. The penthouse was not actually at the location of the hotel though, but a few streets away. However, the staff helped us with our luggage to our apartment on a golf buggy. The property itself is a shared apartment building with residential properties underneath the penthouse. The room was up 3 flights of stairs and there is no lift, so just bear this in mind when booking. The staff were very friendly and helpful, and the complimentary breakfast was beautiful and brought directly to our room every morning. The apartment was generally clean however there was mould in the bathroom upon arrival and stagnant water left in the kettle from previous guests. We travelled with a baby which we added onto the booking at a later date. We were told there would be no extra cost for this on the phone, then when we arrived at the property were charged an additional €120 hidden cost which was very disappointing. Overall, the stay was nice and the apartments are very close to the centre, so all the main attractions are within walking distance.
Stayed 4 nights in May 2025
Verified review

4/10 Poor

Ladan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked this hotel based on the location being in the historic district of Poligniano. However, on the day of our arrival we received a message to meet the attendant at a different address. The address took us to an apartment building on a busy street in the periphery of town. Since we were arriving after hours, we assumed we were meeting someone to pick up the keys to our room. But instead we were told that our room is in the apartment building, which we had arrived at and had no elevator and 63 steps to the room. Needless to say, we were shocked and confused, but the attendant kept apologizing and saying that is the only room that can accommodate 3 people. For breakfast they offered to bring some cream filled pastries to our room. We asked if we could at least come to the hotel to eat a proper breakfast, but that was not possible either. As conciliation we were told we can go to the pastry shop next door to have cream filled pastries instead. Who the heck eats pastries for breakfast!!? Even getting a proper parking was an ordeal but they finally caved and said we could park in the staff parking lot for free. The one positive thing I will say is that the staff seemed genuinely embarrassed about the situation and they were trying to make it right. This could’ve all been avoided if the description of the place was accurately stated on Expedia.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Janaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tranquilo, próximo aos principais pontos turísticos.
Stayed 1 night in May 2026