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Mercure Hunter Valley Gardens

4.5 star property

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Photo gallery for Mercure Hunter Valley Gardens

Exterior
Breakfast, lunch, dinner served; pool views
Children's play area - indoor
Yoga
Indoor wedding

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
Cnr Broke And Macdonald Road, Pokolbin, NSW, 2320
  • Place, Hunter Valley Gardens
    ‪1 min walk‬
  • Place, Roche Estate
    ‪2 min walk‬
  • Place, Brokenwood Wines
    ‪10 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, desk, laptop workspace

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds | Premium bedding, minibar, desk, laptop workspace

Studio, 2 Double Beds

8.0 out of 10
Very good
(14 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, minibar, desk, laptop workspace

Studio, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible | Premium bedding, minibar, desk, laptop workspace

Studio, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Premium bedding, minibar, desk, laptop workspace

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Pokolbin

Mercure Hunter Valley Gardens places you next to Hunter Valley Gardens and within a 5-minute walk of Tempus Two Winery. This 72-room, 4.5-star motel welcomes business and leisure travelers with a winery, a full-service spa, and a restaurant. Centrally located in Pokolbin, the motel is connected to a shopping center, and a short walk from Roche Estate and Brokenwood Wines.
View more Motels in PokolbinOpens in a new window

What's nearby

  • Hunter Valley Gardens - 1 min walk - 0.1 miles
  • Roche Estate - 2 min walk - 0.1 miles
  • Tempus Two Winery - 5 min walk - 0.3 miles
  • Brokenwood Wines - 10 min walk - 0.6 miles
  • Hope Estate - 19 min walk - 1.0 mile

Getting around

  • Branxton Station - 15 min drive
  • Newcastle, NSW (NTL-Williamtown) - 53 min drive

Restaurants

  • ‪NINETEEN Hunter Valley - ‬7 min drive
  • ‪Leogate Estate Wines - ‬5 min drive
  • ‪Chocolate Fudge Factory - ‬2 min drive
  • ‪Oak & Vine - ‬3 min drive
  • ‪Pescara - ‬2 min drive

About this property

Mercure Hunter Valley Gardens

Guests of Mercure Hunter Valley Gardens have access to a winery, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa motel include a children's pool, a 24-hour gym, and a sauna.
Guests can expect free wired internet and 52-cm TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, minibars, and coffee makers are also standard. Housekeeping is available on request.
2 outdoor tennis courts and a 24-hour health club are featured at the motel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Oaks Cypress Lakes Resort
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  • Hot tub
  • Parking included
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8.4 out of 10, Very Good, 2,263 reviews
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 35 to 35 for adults and AUD 14 to 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Helicopter/airplane tours
  • Hot tub
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Winery

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 52-cm TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 69.00
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 25.0 per night
  • Cribs/infant beds are available for AUD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 35.00 to 35.00 for adults, and AUD 14.00 to 14.00 for children
  • Late check-out fee: AUD 69.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-10 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mercure Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Hotel Pokolbin
Mercure Hunter Valley Resort Pokolbin
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hunter Valley Pokolbin
Mercure Hunter Valley
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Mercure Hunter Valley Resort
Mercure Hunter Valley Gardens Motel
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens Pokolbin
Mercure Hunter Valley Gardens Motel Pokolbin

Frequently asked questions

Is free cancellation available at Mercure Hunter Valley Gardens?

Mercure Hunter Valley Gardens provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Mercure Hunter Valley Gardens?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Mercure Hunter Valley Gardens on Apr 29, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Mercure Hunter Valley Gardens?

This motel is located in Pokolbin, just steps from Hunter Valley Gardens and Tempus Two Winery, and within a short walk of Roche Estate. You'll also find Brokenwood Wines and Hope Estate less than a mile away.

Is there a spa at Mercure Hunter Valley Gardens?

Heavenly Hunter is the motel's spa and services include aromatherapy, massages, body scrubs, and mani/pedis.

Does Mercure Hunter Valley Gardens feature a casino?

No, Mercure Hunter Valley Gardens doesn't have a casino.

Is there an indoor pool at Mercure Hunter Valley Gardens?

No, this motel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Does Mercure Hunter Valley Gardens feature a restaurant that includes a breakfast menu?

Yes, Mercure Hunter Valley Gardens serves a cooked-to-order breakfast for a surcharge each morning at Elements Restaurant.

Does Mercure Hunter Valley Gardens allow pets to stay free of charge?

No, pets aren't allowed at Mercure Hunter Valley Gardens though service animals are welcome.

Does Mercure Hunter Valley Gardens offer wedding services?

There are wedding services available at Mercure Hunter Valley Gardens if that's in your vacation plans.

Mercure Hunter Valley Gardens Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 449 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mr Terence, Tea Gardens

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice size room. And ood facilities near by.
Stayed 1 night in Jan 2026

8/10 Good

Gregory, Newtown

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and practical, like all hotels it could do with more accessible power outlets near the bed, bathroom was clean, great shower. I’d suggest a door mat per room as I felt bad walking in with dirty shoes after the rain even after doing my best to clean them before entering. Staff were super friendly. Buffet breakfast was standard, nothing special, nothing wrong.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great, rooms very large and very clean with plenty of free parking next to your room. Buffet breakfast was good but busy so sometimes a wait for the trays to be replenished. Pool was a fair size with a free sauna with showers on the side. Very large Irish bar just 5 minutes away that has music and great food.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chad

Stayed 1 night in Jan 2026

8/10 Good

Rowena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with great amenities and a FANTASTIC buffet breakfast. Rooms were a little dated and let the whole experience down a little but would still come back if we're in the area again.
Stayed 1 night in Jan 2026

6/10 Okay

Ashish

Traveled with family and small children
Hotel should keep bottles of water in the room even if they charge you.
Stayed 2 nights in Jan 2026

6/10 Okay

Frances

Traveled with family
Disliked: Staff & service
Nicd
Stayed 2 nights in Jan 2026

8/10 Good

Nic

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and easy to get to eveywherr
Stayed 2 nights in Dec 2025

8/10 Good

May-Britt V. R.

Liked: Cleanliness, staff & service, amenities
Nice common areas! Rooms need a bit of updating. Clean and tidy. Breakfast without fresh green and fruit, only melons. Restaurant good for gluten-free options. Silent area expected pool with noisy children as usual.
Stayed 1 night in Dec 2025

6/10 Okay

Melissa

Traveled with family
Disliked: Amenities
Rooms are very outdated (well ours was) the grounds in general pretty untidy / lots of cobwebs around and just a general untidy feel. We were a nice easy walk to the gardens though which is what we wanted. Restaurant quite expensive for the pretty basic accommodation.
Stayed 1 night in Dec 2025

10/10 Excellent

Kendall

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room comfortable beds. Walking distance to shops and Hunter Valley Gardens. Will be back !
Stayed 2 nights in Nov 2025

10/10 Excellent

Aydin

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Judson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a great location and great stay look no further
Stayed 1 night in Oct 2025

8/10 Good

Ian

Stayed 1 night in Oct 2025

6/10 Okay

Gaylene

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Neeraj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Sep 2025

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Karen B

Stayed 2 nights in Jul 2025

10/10 Excellent

Sallieann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfortable bed, friendly staff

Great location within walking distance to the village and gardens. Friendly staff. Big, clean room and a little patio. Paid for extras silk rose petals, bottle of wine and cheese platter on arrival just beautiful. Ordered a picnic lunch, came with a picnic blanket as well, so filling! Comfortable bed and parking right out the front of the ground floor room, a bonus. Dined at the restaurant beautiful meal, I had the duck, husband the barramundi, only had the main meal and a drink and we were full. Buffet breakfast has a great selection. Will definitely be staying here again.
Stayed 2 nights in Aug 2025

8/10 Good

Katiya

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Clean, safe and walking distance to Hunter Valley shopping village. Parking outside the property. Excellent price
Stayed 2 nights in Jul 2025

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